Bullhorn

Enterprise Customer Success Manager

Bullhorn is the global leader in software for the staffing industry. After more than 20 years, more than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Led by the original co-founder, partnered with venture capital, and powered by seasoned leaders across a global workforce with an eye toward innovation, Bullhorn has had year over year growth, making it the market leader in the recruitment software space.

•2x Achievers Club - 2023 & 2024

Enterprise Account Specialist

TrainYo 🏳️‍🌈

TrainYo is creating fair opportunities for all in the technology sector.

We’re on a mission to help companies scale their sales orgs quicker, with more predictable revenue by providing them with pre-ramped, ready to go SDR’s who have gone through our Free TrainYo SDR program.

We’re passionate about fair representation & creating fair opportunities for everyone!

SDR Trainer

Venafi

Venafi is a cyber-security technology pioneer that defined the Machine Identity Protection market. Our market-leading innovation is driven by a growing intellectual property portfolio of over 30 patents that keeps the most sensitive networks in the world secure.

Since Venafi’s founding in 2004, Machine Identity Protection has become an exploding sector in the global cybersecurity solutions marketplace. Venafi solutions enable the protection of thousands of encryption keys and digital certificates that provide trustworthy and private communication, both inside and outside of the organization, at some of the worlds most prominent Financial Institutions, Insurance Providers, Retailers, Healthcare enterprises, Technology, Manufacturers, Departments of Federal/State governments, and many more.

Sales Development Representative

Salesloft

Sr. Enterprise Sales Development Representative - Mid Atlantic

Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams drive more revenue with Salesloft. For more information visit salesloft.com.

Enterprise Sales Development Representative - Mid Atlantic

Orangetheory Fitness

Responsible for delivering scientifically predesigned workouts for up to 39 members per session
Built OTF class utilization to an avg. of 89% and maintained a first visit membership conversion rate of 84% (65% considered exceptional)
Leveraged consultative approach to understanding member health & fitness goals
Developed a road map with each member that led to rapid results, long term sustainability, and encouraged upgraded service offerings throughout customer lifecycle

Fitness Coach

Led and coordinated initial and ongoing sales drivers (pre-sale events, studio events, community outreach) that grew membership base from 699 to 923 members in 5 months
Organized and participated in special events on a weekly, monthly, and quarterly basis to enhance our member experience, encourage community involvement, and keep member retention rate above 95% every month
Managed, monitored, developed and evaluated all Orangetheory Fitness managers and staff on a weekly, monthly and quarterly basis (6 sales associates, 1 assistant studio manager, 1 head coach, 4 coaches) 
Oversaw scheduling, training, and hiring of all OTF studio staff to ensure compliance and adherence to corporate business policies 
Organized marketing and prospecting events with local businesses to generate qualified leads and cross marketing partnerships
Consistently monitored KPIs and motivated staff to exceed sales goals of 10-15% growth YoY
Developed a high energy culture by finding individual strengths of every employee and encouraging them to utilize them to their utmost potential

Studio Manager

Responsible for providing leadership and daily direction to the sales and group personal training teams
Assisted Studio Manager in managing and exceeding Orangetheory Fitness sales goals and budgets, growing membership base from 769 to 1100 members in 6 months throughout time as an SA and ASM
Aided in the recruiting and onboarding of all employees by monitoring the hiring, training, and scheduling of all Orangetheory Fitness staff
Participated in all community and in-studio events while exceeding sales goals set (average price point and volume)
Delivered on KPIs of 40 calls per day, 20 texts, and 15 emails without fail

Assistant Studio Manager

Provided exceptional customer service to current and potential clients with extensive knowledge of products and services that Orangetheory Fitness provides
Built client confidence by actively listening to their concerns and communicating appropriate feedback to management
Received promotion and assisted in the training and supervision of new employees
Monitored total member count and helped implement strategies to increase or maintain total 
membership
Top performer that produced at least 33% of new memberships sold each month as a part time employee
Delivered on KPIs of 40 calls per day, 20 texts, and 15 emails without fail

Sales Associate

Enterprise Account Specialist @ Bullhorn

Fitness Sales and Operations leader turned Customer Success enthusiast | Self-proclaimed funny guy | Mental health advocate | Michelin Star Chef (but the at-home version)

As someone who is naturally curious, who thrives in a dynamic environment, and loves diving deeper with individuals to fully understand their situations, goals, or challenges, I'm actively fulfilling the prophecy that I've been told from a young age by my entire family - "You'll either be a lawyer or you'll grow up to be a successful salesman" they'd say.

From boutique fitness studios to commercial gyms with over 3,000 members, and more recently as an Account Specialist serving some of Bullhorn’s largest, most complex clients, I've had the opportunity to refine go-to-market strategies that were adopted at a company-wide scale, implement recruiting and onboarding processes that reduced ramp times by up to 50%, and built relationships with both customers and team members that are stronger than ever today.

I'm obsessed with staying up to date on sales and marketing strategies that help companies thrive in a dynamic market that is more competitive than ever before, analyzing and iterating on processes that my team is currently leveraging, working cross-functionally to identify and present solutions to clients, and constantly striving to set outcomes and measurable objectives that help define what a win looks like in all scenarios with prospects, customers, and team members.

Fun facts:
- Passionate about cooking and baking and never shy away from a new recipe
- Have been actively involved in athletic endeavors for my entire life, ranging from football and wrestling to CrossFit and endurance events (half marathons, marathons, triathlons, and trail races)
- My dog and I both love exploring the outdoors. During warmer months we spend a majority of our time on weekends outside, rain or shine.

"Sometimes which choice you make is not as important as making a choice and committing to it" - Matthew McConaughey

Evan Smith

Various Companies

Openly recruiting for a fast paced company in urgent need of Project Management in construction.  Must be able to travel, work in the outer Philadelphia region, Lancaster Region and into the Harrisburg and Cumberland County Areas.

Human Resources Staffing Consultant

Ephrata National Bank

Supervise a team of 8 tellers.  Oversee all operations pieces of daily branch function. Responsible for all audit procedures and compliance with banking regulations and federal guidelines including full monthly audits and facilitated trainings for all employees on compliance pieces. Write annual performance appraisals for all direct reports as well as monthly meetings to discuss performance and development plans. Act as branch manager in times of the branch manager’s absence. 

 Other duties include daily reconcilement of all branch general ledgers from an accounting perspective as well as ordering and maintaining cash levels based on the branch cash level limits. Researched and resolved customer complaints and issues as well as coordinated all sales efforts for the teller team.

Assistant Manager/Head Teller - Strasburg and Georgetown Offices

Susquehanna Bank/ BB&T Bank

FINANCIAL SERVICES REPRESENTATIVE	09/2014 – 08/2016
Susquehanna Bank and BB&T Bank, Lancaster, PA
Promoted to position.  Responsible for opening all new accounts and all loans for the office.  Also handled all customer services inquiries and issues while providing excellent customer service.  Provided sound financial advice to all customers based on their specific story by balancing needs of products and customer demand.  Responsible for all sales aspects for the office and the team.   Acted as branch manager in times of the manager’s absence. 

BRANCH OPERATIONS SUPERVISOR   06/2012 – 09/2014                  
Susquehanna Bank, Lancaster, PA
Managed 3 full time employees.  Handled all aspects of everyday branch operations and compliance for the office. Wrote semi annual and annual performance appraisals for all direct reports as well as monthly meetings to discuss performance and development plans.  Acted as branch manager in times of the branch manager’s absence.   Supported team by handling most customer issues and complaints in order to come to a mutually beneficial close on issues.  Coordinated sales efforts for the teller team and set incentive plans to reward employees that attained and exceeded their goals.

Branch Operations Supervisor

Ilkem Marble and Granite

Managed all accounts and every aspect of Accounts Payable and Accounts Receivable for a granite fabrication and installation business.  On a daily basis balanced every bank account and reported information to the company owner.  Entered data daily to Quickbooks Online and managed invoices and statements to both customers and vendors.  Acted as collections when payments were overdue.  Coordinated with granite wholesalers and shipping companies worldwide on purchases and payments.  Directed original documents to shipping companies upon arrival of vessels carrying granite products in order to meet Homeland Security and Customs regulations.  Reconciled multiple bank accounts on a monthly basis and analyzed each expense and assigned general ledger accounts. Worked hands on with accountant to verify the accuracy of all tax documents.  Other duties included compiling information and administering payroll for the company, and also preparing 940 and 941 tax documents to be filed.

Accounts Manager

Fulton Bank

Supervised a team of six tellers.  Oversaw all operations pieces of daily branch function.  Responsible for all audit procedures and compliance with banking regulations and federal guidelines including full monthly audits and facilitated trainings for all employees on compliance pieces such as Federal Regulation CC and the Community Reinvestment Act. Wrote semi annual and annual performance appraisals for all direct reports as well as monthly meetings to discuss performance and development plans.  Acted as branch manager in times of the branch manager’s absence. 

 Other duties include daily reconcilement of all branch general ledgers from an accounting perspective as well as ordering and maintaining cash levels based on the branch cash level limits.  Researched and resolved customer complaints and issues as well as coordinated all sales efforts for the teller team.

Teller Manager

Lancaster General Health

Responsible for all incoming insurance payments, posted payments to the correct account, contacted insurance companies for conflict resolution, process insurance payments to correct accounts for payment.  Also responsible for hospital rotations involved the verification of money collected from cafeteria, parking lot and pharmacy.  Prepared bank deposits for each of these.  Helped patients with bill payment, problem resolution and verified patient“valuables envelopes” left after hospital stay.  Kept and balanced cash drawer for patients who pay in cash.  Maintained and ordered enough money to supply the pharmacy, gift shop, and cafeteria.

Cash Management Specialist

My career as an Accounts Manager and Teller Manager has provided me with significant experience in management, general ledger reconciliation as well as accounts payable and accounts receivable —fostering internal and external client relationships, building and mentoring teams, working with complex budgets and ensuring projects are completed on time and with integrity. My background has required thoughtful analysis of budget and spending, streamlined program development, and proper representation.
Finding the most grounded, effective and inspired solutions are what motivate me.

taplio

The Battle

Evan Smith

Colleen McGarrity

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?