APEK.AI

Leading innovative tech company. APEK is a Virginia-based AI engineering and automation firm, specializing in the design, development, and deployment of advanced AI agents and enterprise automation solutions. With over 20 years of expertise, APEK empowers organizations and government agencies to transform operations, streamline workflows, and achieve measurable impact through custom AI systems and strategic advisory services.

CEO, Managing Partner

Voice2Me.ai

Voice2Me - owned by APEK.AI. Leading enterprise-grade AI voice technology innovation to transform customer experiences at scale. Pioneering multi-model AI architecture that delivers human-like conversations while handling thousands of concurrent interactions. Helping organizations reduce operational costs while enhancing customer satisfaction through voice intelligence solutions that bridge technology and humanity.

CEO, Chief AI Officer

Vector7.ai

As a founding council member of Vector7, I help shape an elite executive network uniting global leaders in AI, business, and policy. Vector7 provides a private, trusted arena where decision-makers exchange foresight, build influence, and remain relevant in the AI era.

Founding Council (Board Member)

The One 23 Group

Led post-M&A transformation and restructuring of government services platform company. Orchestrated migration to new ERP system in under 5 months while establishing GAAP and DCAA compliant business practices. Directed M&A due diligence activities and financial operations oversight.

Executive Vice President

Virtana Corp.

Driving operational transformation and strategic growth initiatives that resulted in 30% OPEX and 120% EBITDA improvement. Leading cross-functional teams to streamline business processes, establish corporate KPIs, and implement go-to-market strategies that improved ARR by 20%.

Executive Vice President of Operations

Siemens Government Technologies

Oversaw operational health of $500M+ federal IT portfolio serving USAF, DOD & DOE. Led execution excellence and compliance while building high-performing teams and establishing strategic partnerships.

Executive Director of Operations

General Dynamics Information Technology

Managed performance of $400M+ international portfolio across 50+ countries for USCIS. Built effective customer relationships while ensuring operational excellence and compliance in complex global environments.

Senior Director of Revenue Operations

Global Linguist Solutions, LLC

Led business account managers and program analysts overseeing $4.9 billion INSCOM international projects portfolio in the Middle East. Managed CONUS and OCONUS program functions and reporting.

Senior Operations & Strategy Advisor

Deltek

Led global SaaS software sales operations, driving team performance and quarterly target achievement through effective coaching and mentoring while growing company reputation through industry events.

Director of Sales Operations

Managed financial planning, compliance, and operational oversight for government contracting programs. Ensured contract compliance with federal regulations while optimizing program financial performance. Developed standardized reporting processes and implemented financial controls that improved program visibility and accountability across international operations.

International Program Coordinator

At 19, I left home and moved to another country with no money, no safety net, and no plan - just the belief that I was meant for more.

Since then, I’ve walked through fire more than once: divorces, parenting alone, financial struggles, personal losses, and making bold moves of leaving a successful corporate career, to rebuild my life totally from scratch…

Each chapter of this journey was not easy and sometimes terrifying, yet it became important stepping stones of who I am today.

It is what allows me to do what I do best - 
help leaders and organizations evolve through change with clarity, courage, and connection.

⭐️ Who I Am

I help organizations bridge human intelligence and artificial intelligence through agentic voice technologies, leadership enablement, and transformation strategy.

My mission: make AI adoption feel human, effortless, and profitable.

I’m CEO of APEK.ai, leading teams that build secure Agentic AI & Voice Solutions for Enterprise - helping organizations modernize operations and humanize their communication through intelligent automation.

With over 20 years in enterprise transformation, leadership strategy, and reinvention, I blend AI innovation with human insight to help people and businesses grow from the inside out.


⁉️Who I Help

	•	Enterprises ready to evolve beyond legacy systems and embrace secure, human-centric AI.
	•	Executives and founders navigating reinvention, burnout, or uncertainty about their next chapter.
	•	Leaders in transition who look successful on paper but quietly ask, “What’s next for me?”

When People Come to Me (and my team)

They come when success feels heavy, change feels impossible, or they’ve outgrown the version of themselves they used to be.
They come when transformation stops being a concept - and becomes personal.

💡 My Belief

True reinvention happens when technology and humanity evolve together.

That’s why my mission is to help people and organizations:
	•	Adopt AI intelligently.
	•	Reinvent fearlessly.
	•	Lead with voice, not noise.


Eva Karnaukh

One of the hardest lessons adulthood teaches you is this:

Not everything in your life deserves an audience.

👉 Privacy is power.
👉 Not secrecy.
👉 Not isolation.

Just the awareness that some things thrive when they’re protected, not publicized.

Here are a few things wise people keep quiet:

1️⃣ Your exact income or savings
👉 Not everyone needs access to your numbers

2️⃣ Your next big move
👉 Work in silence. Let results introduce you.

3️⃣ Your family issues
👉 Healing happens in safe spaces, not public conversations.

4️⃣ Your insecurities
👉 Share them with people who help you grow, not those who weaponize them.

5️⃣ Your money struggles
👉 Many will judge before they understand. Protect your peace while you rebuild.

6️⃣ Others’ secrets
👉 If someone trusted you, honor that trust - it says more about you than them.

The older I get, the more I see that maturity isn’t about being open with everything…
It’s about being intentional.

Your life elevates the moment you stop oversharing and start curating who gets access to you.

What’s one thing you’ve learned to keep private?

Follow Eva Karnaukh for more posts like this.

CEO APEK.ai | AI and Human Dynamics | Guiding leaders to align tech, people and decisions to elevate performance and reinvent in the AI era

Founder | Workflow Automation | Follow for daily posts about Process Improvement & Effective Leadership | ex-Amazon

Hi, I’m a former brand marketer who’s now an expert in process improvement.

At Amazon, I led big marketing operations projects and saw firsthand how improving processes can make a huge impact. Today, through my consulting firm, I help marketing teams grow more efficiently by using smart management methods like Kaizen.

I work with CMOs of mid-to-large companies, especially those with teams of 10 or more, to streamline workflows, improve teamwork, and get the most out of their marketing tools. By spotting inefficiencies and turning them into productive actions, I help teams achieve more with less effort.

My goal is simple: save time, cut waste, and create a culture that’s always improving. With my experience in brand marketing and process optimisation, I’m here to help you scale your marketing operations smoothly and effectively.

In short: I help marketers improve their processes by removing inefficiencies, automating tasks and eliminating wasteful activities.

Oliver Ramirez G.

Leaders who punish mistakes also punish progress.

(here’s what most leaders miss)

When leaders obsess over avoiding mistakes, 
they unknowingly block innovation.

Here’s what happens when “no mistakes allowed” becomes the culture:

❌ 𝗘𝘅𝗽𝗲𝗿𝗶𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗱𝗶𝗲𝘀
↳ Teams stop taking risks.
➞ Innovation shrinks to safe, incremental tweaks.

❌ 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝘀𝗹𝗼𝘄𝘀 𝗱𝗼𝘄𝗻
↳ Fear of failure keeps people quiet.
➞ The best ideas never see the light of day.

❌ 𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀 𝘀𝗹𝗶𝗽 𝗮𝘄𝗮𝘆
↳ While you’re busy avoiding errors, competitors are busy learning.
➞ They adapt faster and win faster.

❌ 𝗣𝗲𝗼𝗽𝗹𝗲 𝗱𝗶𝘀𝗲𝗻𝗴𝗮𝗴𝗲
↳ High performers won’t stay in a punishment place.
➞ You end up with compliance, not creativity.

The truth is simple:

✅ Mistakes can be fixed.
❌ Missed opportunities can’t.

Just ask Blockbuster, Kodak, or Nokia. 
Playing it safe was their biggest mistake.

💭 Has fear of mistakes ever hold you back?

- - -

♻️ Repost to help other leaders.
➕ Oliver Ramirez G. for leadership & process improvement.

Working with people smarter than you
is a blessing, not a threat.

I've seen too many leaders protect their ego by
choosing "manageable" candidates over top talent.

The cost:

❌ You avoid people who might question your decisions
❌ Every major decision becomes a bottleneck through you 
❌ Innovation dies because nobody challenges your thinking

Harvard Business Journal found that bad hires 
drive 80% of employee turnover.

But when you hire up, everything scales:
✅ Smart hires spot problems before they explode
✅ They bring solutions, not just execution
✅ High-performers attract other high-performers

The fastest-growing companies are led by founders
who know their gaps and hire exceptional talent to fill them.

"Try never to be the smartest person in the room.
And if you are, find a different room."
-Michael Dell

💭 Which part resonated with you most?

---
♻️ Repost to help other leaders
➕ Oliver Ramirez G. for leadership & process improvement

If blame is your reaction to mistakes,
you shouldn't be in management. 

The only way to avoid repeating mistakes
is to allow the space and security to self-reflect.

Here are 4 tips to learn from mistakes:

1️⃣ Start with safety
↳ Focus on learning, not blaming
↳ Fear kills honest feedback
↳ Begin with wins before discussing challenges

2️⃣ Focus on systems, not people
↳ Look at processes, not personalities
↳ Prevents defensive reactions
↳ Ask "what caused this?" not "who did this?"

3️⃣ Make it actionable
↳ Turn insights into concrete next steps
↳ Good ideas disappear without ownership
↳ Assign owners and review progress next time

4️⃣ Deep dive to uncover underlying issues
↳ Use the fishbone framework and 5 whys
↳ See the problem from different angles
↳ Document first the event and then deep dive

Teams that learn naturally outperform:

✅ Structured reviews deliver results
↳ Using retrospectives show +39% team performance
↳ Regular reflection cycles allow to improve faster

✅ Psychological safety promotes honesty
↳ High-trust places = more breakthrough ideas
↳ Fear-free zones encourage people to speak up sooner

✅ Documentation prevents repeat failures
↳ Tracked improvements compound over time
↳ Shared knowledge helps the whole team level up

The teams that win don't make fewer mistakes,
they learn from them faster. 

💭 What's your favourite tip?

- - -

♻️ Repost to help your network learn faster.
➕ Oliver Ramirez G. for leadership & process improvement tips.

Sources: GoRemotely (2023), BusinessMap (2024)

85% of people believe they're over-performers.

(how your ego can kill your growth)

An unchecked ego can sabotage your growth:

1️⃣ The Feedback Filter
↳ You dismiss criticism as "they don't understand"
↳ Only hear praise, ignore improvement areas

💡Escape it by regularly asking for 360 feedback

2️⃣ The Fixed Mindset Trap
↳ Challenges threaten your "smart" identity
↳ You avoid situations where you might fail

💡A growth mindset requires you to challenge yourself 

3️⃣ The Comparison Obsession
↳ Focus shifts from learning to looking good
↳ Energy goes to protecting image, not developing skills

💡Keeping up appearances only fools yourself

4️⃣ The Knowledge Ceiling
↳ "I already know this" blocks new information
↳ You stop asking questions that reveal gaps

💡 Studies show curiosity drives career advancement

The answer is to develop a "quiet ego".

It's not about suppressing confidence,
it's right-sizing your self-perception.

Research shows that individuals with quiet egos have:
✅ More authentic relationships
✅ Higher wellbeing and life satisfaction
✅ Greater learning capacity under pressure

How to develop a quiet ego for growth:

1️⃣ The Reality Check
↳ Ask "What don't I know?" before every project
↳ Seek feedback from 3 different perspectives 

2️⃣ The Growth Challenge
↳ Choose 1 task monthly that makes you uncomfortable
↳ Document what you learned from failures

3️⃣ The Authentic Leadership
↳ Celebrate others' wins publicly
↳ Share your mistakes and lessons learned openly

The strongest leaders aren't those who never fail.
They're those who learn fastest from discomfort.

Your ego wants to protect you from feeling small.
Growth requires embracing what you don't know yet.

💭 What tip works best for you?

---
♻️ Repost to help your network embrace growth
➕ Oliver Ramirez G. for leadership & process improvement

Sources: The Quiet Ego Scale (2015), Growing a growth mindset (2020).

Take care of your team, 
and they’ll take care of your business.

Strong teams are built with training, 
motivation, and opportunities.

Here are 5 ways to build a strong team:

1/ Training is a smart investment
 ↳ Firms that train generate 3x more rev. per employee
 ↳ Stagnant teams lead to stagnant business.

💡 Make development a KPI, not a 'nice to have'.

2/ A good culture retains employees
 ↳ 62% of employees leave due to bad culture.
 ↳ Money attracts, but culture retains.

💡 Build a mission-driven, psychologically safe space.

3/ Accountability empowers employees
 ↳ Ownership fuels retention by 97%.
 ↳ People stay where they feel responsible.

💡 Give autonomy, allow mistakes.

4/ Empathy isn’t soft, it’s a superpower
 ↳ Employees with empathetic leaders are more loyal.
 ↳ People often don’t just quit jobs, they quit bad bosses.

💡 Listen, pulse check through direct/indirect channels.

5/ Well-being isn’t a perk. It boosts productivity.
 ↳ Burned-out employees cost millions in lost output.
 ↳ Happy teams outperform unhappy ones by 20%.

💡 Balance workloads, don't overwhelm your best talent.


Train people so well they can leave.
Treat them so well they won’t want to.

💭 Which point resonated most with you? 

- - -

♻️ Repost to help your network.
➕ Oliver Ramirez G. for leadership & process improvement tips.

- - - 
Sources: ATD Research, Charity Job Finder, Gallup, EY Empathy in Business Survey, University of Warwick.

Unproductive teams always display the same traits.

(spot these 8 issues & how to solve them)

Unresolved inefficiencies can cripple any team:
🚩 Tasks take longer to perform
🚩 Frustrations build up
🚩 People begin to stop caring

The worse part about work inefficiencies is that
they often go unnoticed until something big breaks.

Here are 8 common issues and how to solve them:

1/ Relying on a ‘Single Expert’
 ↳ One person trains everyone on a process
 ↳ Creates bottlenecks + knowledge gaps

💡 Document + record to share knowledge

2/ No standard way of doing things
 ↳ Everyone does the same task differently
 ↳ Leads to delays, rework, confusion
 
💡 Map, benchmark, document, align

3/ Manual-heavy onboarding
 ↳ Shadowing, 1:1s, endless presentations
 ↳ Eats up senior team time

💡 Automate; use onboarding tech

4/ Projects keep restarting
 ↳ Leadership changes direction mid-project
 ↳ Wastes time + drains morale

💡Align on success, get buy-in early

5/ Messy work environment
 ↳ Can’t find docs, assets, info
 ↳ Teams waste hours hunting for basics

💡 Organise, standardise, maintain

6/ People accept broken processes
 ↳ “That’s just how we do it”
 ↳ Innovation stalls, issues repeat

💡 Use PDCA to continuously optimise

7/ Misaligned team metrics
 ↳ Teams chase different goals
 ↳ Creates tension + competing priorities

 💡 Align everyone to a few core KPIs

8/ Underused software tools
 ↳ Features ignored or disconnected systems
 ↳ Manual work stays manual
 
 💡 Train, track adoption, integrate

Your team’s productivity is only as strong
 as the systems you've built.

Prioritise removing inefficiencies as you 
encounter them to set your team for success.

Start by auditing and optimising a key process this week.

💬 Which inefficiency trap resonated the most?

- - -

♻️ Repost to help leaders fight inefficiencies at work. 
➕ Oliver Ramirez G. for leadership & process improvement.

✍ For more, check my newsletter: https://lnkd.in/e5Yj72Ne

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The Battle

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Posts

Engagements

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