ContactOut

Account Executive

OnChainWin

OnChainWin is a decentralized web3 raffle platform that end-to-end operates on-chain without any human touch or manipulations. Our special builds smart contracts collect funds, hold them securely until the end of the draw, specify the winner, and distribute the rewards automatically with 100% transparency.

Founder

KARUM

Karum is an international agency that provides outsourced business development operations and consultancy as a service.

GoMining

• Managed all corporate communications with the OTC customer base, ensuring high customer satisfaction and retention.
• Provided account management and technical assistance for account and transaction issues, collaborating closely with the support team.
• Successfully launched a VIP webinar series for OTC customers, resulting in increased engagement and loyalty.
• Developed and implemented an OTC transfer and communication flow for existing and new customers, streamlining processes and improving customer experience.
• Developed and executed customer success survey and CSAT score for OTC customers including an average $250k referral and upsell in revenue monthly bases

Head of OTC Retention

• Developed and executed sales strategies for the MENA Region and Turkey, resulting in over $500k in revenue with first sales.
• Managed Turkey and MENA Country Managers and supervised the processes.
• Built strong channels, generated leads, conducted demos, negotiated contracts, and managed accounts for GoMining.
• Successfully upsold services, showcasing strong negotiation skills and account management expertise.

Regional Business Development Manager

Country Manager

Actum Lab Capital Group

• Expanding Floori's customer base to different regions
• Uplifting the regional sales volume to the highest
• Participating in online/on-site meetings, customer visits, and exhibitions 
• Develop and review long and short-term business development strategies
• Develop and maintain channels between product developers and resellers
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• Leading and managing the BDR team. Using CRM for ensuring that each of the team member is effective with time, follow-up, tasks, and reaching the goals.
• Running regular sales training and coaching sessions with BDRs.
• Organizing training for new staff
• Participate in interviews and the processes of recruiting new employees

Regional Business Development Manager | BDR Team Leader

• Expanding Floori's customer base
• Launching Turkey Localization project
• Full-cycle sales and marketing operations include:
  - Marketing strategy and execution
  - End to end outbound operations from initial touch to after-sales services
  - Making DEMOs and POCs to show the value of the SaaS product
  - Leading agreement process and key account management 
• Managing before/after-sales teams and upsell process

Volthread

Sales Marketing Consultant

Sinasta Maritime

Etiya

Solution Support Specialist

Studiogar

Co-Founder

King Edwards Pub

Business Administrator

Puzzled about your stagnating sales figures or ineffective recruitment strategies?

You might have the best product or the most impressive service, but if your approach to selling isn’t aligned with market needs or if your hiring process isn’t optimized, it's like trying to fit a square peg in a round hole.

With a rich history of selling different technologies to regions spanning from Europe to the Middle East and establishing teams from scratch, I've fine-tuned the art of B2B sales and recruitment. Dive deep into my reservoir of sales skills, outreach tactics, and market insights to revolutionize your processes and outcomes.

Keen to drive your business to the pinnacle of success? Let's talk strategy, outreach, and success! 🌐

Currently working at Karum, leading the ContactOut and GMT projects.

Ersun Kaya

Most corporate videos are watched once, forgotten instantly, and never spoken of again.

I help internal comms and marketing leaders make sure theirs are not.

I’m Joe Hickey, founder of Shatter Media. I work with brands like British Gas, Arriva, Rathbones and Knight Frank to turn strategies, announcements and events into clear, human stories on video.

My focus:
• Messages people actually understand and feel
• Leaders who feel real on camera
• Content that supports your wider comms plan, not just another “nice video”

If you own engagement, adoption or alignment inside your organisation, I help you create video that does its job.

Joe Hickey

My eldest has just captured me!

It's not what you think!

A little throwback to the end of last year, my son's school assignment was to shadow his old man in a days work.

That just so happened to fall in the infamous Budget Day.

His task, document the day, what we're doing, a few tips a long the way, and edit it into a story-driven vlog style video to showcase a bit of the behind the scenes of some of what I do.

How did he do? Let me know and I'll pass on the feedback!!

📽️ 📽️

Joe Hickey 🎥

Turning strategy, change & events into stories your people remember | Video for internal comms & marketing leaders | Founder – Shatter Media

Stories Are Back! 📖

Not LinkedIn Stories, Although, unpopular opinion, I didn’t hate those.

I mean actual storytelling.

The King of Shortform content TikTok, has been quietly pushing micro-dramas,  short-form, episodic content that hooks you, then makes you come back for the next part.

This is feeding the holy grail of metrics, retention time. It is also driving repeat traffic due to content consumers coming back to see the next episode.

So that's great but what can we learn from this?

Simple:
✅ Think in stories, not snippets
✅ Build episodic arcs for your content, not just one-off's
✅ Don't just bolt CTA's at the end, but weave them into the content;
Tease - Demonstrate - Social Proof

This isn't just a trend, it's a consumer's behavioural signal.

And honestly, it’s exactly why I built my BrandStory Video product in the first place, documenting real journeys, showing experience in action, and proving quality instead of claiming it.

If your content feels forgettable, it’s probably because it’s not telling a story.

If you want help doing that properly, you know where I am.

🎬🎥🎬

What's your 𝗕𝗿𝗮𝗻𝗱𝗦𝘁𝗼𝗿𝘆?


Ok I may of had a little too much fun playing with some AI music, however!

The point still stands, what does your content say about you?

Does it tell your BrandStory?

Or is it all snippets and no substance?

Are you seeking ways to connect with your audience on a deeper, more emotive level?

I love working with my clients to help tell their BrandStory, utilising video content to educate, entertain, motivate and move people into action, and assist them down the road of their customer journey.

Longform Vs Shortform 🎥

So which is better?

In a nutshell... 🥜 neither.

Each serves a different purpose. 

Let's keep it simple

Shortform = Attention, visibility 👀

Longform = Trust, connection, authority

Utilising both effectively, deployed at the right time, leads to conversion and action!

If you're interested in how, then let's chat 🗨️

🎥🎥🎥

The importance of flexibility!

Now I'm not one who can do the splits, but I'll give it a go!

Ok, ok, maybe I don't mean that kind of flexibility, god knows I'm not as nimble as I used to be.

Yesterday demonstrated how being flexible cannot only help you go the extra mile for the client, but also save your own arse!

To set the scene quickly, I was running a camera operator job for an event at a racing circuit, classic cars, lots of noise and the smell of fuel, it was a lot of fun!

Not my gig, but a friend of mine so I was assisting him and his team, the client wanted a really simple video of classic cars with some racing and rally drivers flying around the circuit as part of his presentation, which would be shot in the morning, edited quickly after and added to the PowerPoint.

Simple enough until we checked on the hired camera (which for events we hard wire power in) and the batteries weren't working.

3 large batteries, completely dead, a faulty charge, and no way of getting power out onto the track to the camera to capture the footage.

None of us panicked, none of us worried, we ran a couple tests to ensure there was no way of rectifying the hired kit.

Then, as I always tend to, I had some of my own kit with me, including my camera for a "just in case" moment, this was that moment.

We were right in time, I got my camera, got set up, ran out, got the shot. 

Problem solving is all part of the job, it's the fun part.

Video solutions can impact business in a big way, gain attention, build trust and concert clients, reach out and lets see how video can help your business 🎥🎥🎥

A luxury hotel CEO just went viral on TikTok.

With a simple method...

Not because of a marketing campaign.
Not because of ads.
Not because of a trendy hook or jump cuts.

Because she told stories.

✅ Behind-the-scenes moments.
✅ Day-to-day realities.
✅ Human observations from inside a very polished world.

And people loved it.

Millions of views.
Huge engagement.
Increased brand awareness and job applications.

She didn’t just “create content”.
She documented experience.

No over-produced scripts.
No trying to be an influencer.
Just a real person, in a real role, sharing real stories and real personality.

Authority building at its finest.

And it’s a reminder that storytelling isn’t about drama or viral tricks, it’s about context.

Letting people see how things actually work.

Letting them trust you before you ever try to sell them anything.

This is exactly why polished, generic brand videos are losing their punch…

…and why human-led storytelling is winning.

If you’re a founder, leader, or expert wondering why your content feels invisible, ask yourself this:

Are you posting snippets…
or are you inviting people into a story?

Because stories don’t just get watched.
They get remembered.

🎬

taplio

The Battle

Ersun Kaya

Joe Hickey

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taplio

The Battle

Ersun Kaya

Joe Hickey

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Joe Hickey's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreJoe Hickey's LinkedIn Performance