Erica Stacy 🚀

I connect people — to solutions, to opportunity, and to results.

I’m a business development pro with an entrepreneurial spirit and a passion for scrappy teams with big visions. My career began as a founder and operator, and that foundation drives my strategic, hands-on approach to sales and growth.

I’ve helped startups scale from $1M to $3M ARR, built outbound processes from scratch, and consistently exceed quotas (we're talking 150–200%+ on the regular). Whether I’m booking over 400 meetings in a year or crafting email and LinkedIn sequences that fuel 100%+ growth, I thrive where hustle meets heart.

Currently, I’m part of the founding team at Pin, building a cutting-edge platform that transforms how recruiting agencies find and reach top talent. Before this, I’ve worn many hats across roles in growth, outbound consulting, and marketing — always with one goal: helping businesses grow smarter and faster.

Some of the companies I’ve worked with include:

Clearfind – Scaling GTM and outbound while leading marketing.

Included – Bringing AI-powered HR insights to life.

Drawbridge & Sprout – Creating impact in energy, IT, and healthcare sectors.

And at the root of it all: the original Interseller team.

When I’m not driving pipeline, you’ll find me kayaking, reading something inspiring, or hanging with my dogs.

Senior Sales Development Representative

Included uses AI to make HR data & decision making intuitive and helpful. Just ask "Hey Included, can I see my favorite HR metrics in real time & by forecast?"

Included provides instant answers, and proactively delivers insights on your most pressing issues.

For instance, Included tells you:
1. When someone is at risk of leaving the company (Often before they even know themselves!)
2. When the ratio of men to women falls too low one way or another.
3. When you have the perfect candidate sitting in your talent pool waiting for action!

Erica Stacy

Operations Lead

Greenhouse Software

• Served as Interseller's product expert to support customer education alongside the product launch of Greenhouse Sourcing Automation
• Owned post-launch cadence of authoring and publishing three SEO-optimized candidate sourcing blog posts on a monthly basis (Craft CMS)
• Collaborated with Product Marketing, Creative, and Talent Acquisition teams to produce 2 eBooks offering expert guidance on outbound and email sourcing to drive leads for Sales
• Partnered with GTM teams to create one-pagers and an in-depth blog post that strategically conveys Greenhouse Sourcing Automation’s compelling features and benefits to prospects and customers
• Consulted on the first Greenhouse Sourcing Automation case study to ensure guidelines were followed, brand messaging was consistent, and the product's value and success were demonstrated

Content Marketing Manager, Sourcing

Interseller

Interseller was acquired by Greenhouse in October 2021

• Leveraged Contentful to keep the company website up-to-date with compelling representations of evolving product updates
• Demonstrated Interseller's versatility & product credibility to multiple customer personas by designing three website pages featuring user testimonials, key product features, and prominent customer logos
• Conducted competitive analysis to publish three successful blog posts used as sales collateral and to educate customers
• Issued a monthly product updates newsletter via Mailchimp to spotlight the top three new features along with relevant resources on how to use them
• Launched targeted email outreach campaigns requesting G2 Crowd reviews from customers, resulting in increased product reviews and badges earned

Marketing Specialist

• Created 100+ support articles on Help Scout to empower and educate customers on how to use product features, set up integrations, troubleshoot technical issues, and implement email best practices
• Led comprehensive product training and onboarding for new hires to demonstrate the product's functionality
• Published weekly product releases to inform customers about the latest features and updates to enhance their user experience

Lead Product Specialist

• First support hire to onboard customers via email and live chat, provided troubleshooting assistance, built workflows, and created internal support documentation on Notion
• Produced the first product demo video to showcase Interseller's core features and value proposition, generating 10,000+ plays to date
• Utilized customer feedback from live chat and email interactions to strategically guide the product roadmap and create impactful product features

Product Specialist

Squarespace

Exceeded weekly metrics across quality, customer satisfaction, and productivity by handling 150+ email and live chat requests in Zendesk with a 90%+ CSAT. Additionally, I provided website feedback to improve user experience and optimize engagement, and boosted team morale by managing event planning, logistics, and budgets for quarterly outings.

Customer Operations Advisor

Viacom

Built and maintained relationships with mtvU campuses by distributing welcome kits and prize packs, while curating content reports on college trends to provide team insights into the target audience.

mtvU Marketing Intern

Sony Music Entertainment

Analyzed top brand ambassador programs to revitalize Sony Music’s Campus Rep program with impactful marketing strategies, while also creating artist tour reports and providing Campus Reps with marketing materials for guerilla marketing campaigns.

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The Battle

Erica Stacy

Jenn Vu

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