Ponsatlas

At Ponsatlas, we are committed to transforming the dynamics of teamwork through advanced technologies, top-tier consultancy, and innovative software development. As the founder, my role entails leading the company towards our vision of becoming a leading provider of these services worldwide.

By leveraging my deep expertise in the Atlassian ecosystem and leadership experience, I guide our team in delivering solutions that enable our clients to unlock their teams' full potential and achieve their goals. Our services range from providing quality trainings as an Atlassian Training Partner, offering expert consulting as an Atlassian Solution Partner, to developing and selling Atlassian Cloud plugins.

Furthermore, I am actively working on expanding Ponsatlas's global footprint, strengthening our team, and taking us to the next level by becoming an Atlassian Marketplace Partner. In the process, I aim to leave a mark in the Atlassian community and beyond as a thought leader and a reliable consultant for C-level executives striving to optimize teamwork within their organizations.

Founder

Atlassian

As an Atlassian Community Leader, my responsibilities are:
- Hosting events
- Listening to and advocating for our local community members
- Motivate our community members

Atlassian Community Leader

Saint-Joseph Lisesi Eğitim Vakfı (SAJEV)

Foundation Trustee

☀︎ Atlassian
☀︎ Teamwork Technologies
☀︎ IT Service Management (ITSM)
☀︎ IT Operations Management (ITOM)
☀︎ Enterprise Service Management (ESM)
☀︎ DevOps
☀︎ Project Management
☀︎ Strategic Planning
☀︎ Enterprise Knowledge Management
☀︎ Coordination
☀︎ Business Intelligence

Information Technology Consultant

İstanbul Özel Saint-Joseph Fransız Lisesi

Atlassian, Learning and Education Technology, Project Management, Program Management, Operation Management, Process Improvement, IT Strategy, Agile Methodologies, Digital Transformation, Collaboration, Teamwork, Organizational Learning, Enterprise Service Management, Software Development, IT Service Management

Chief Technology Officer (CTO)

☀︎ Algorithms, Problem Solving, Programming Languages, Coding
☀︎ Project Management, Agile, Entrepreneurship, Technology Trends, Technology History, 21st Century Skills, Lifelong Learning, Digital Citizenship, Cyber Security, Maker, STEAM, Artificial Intelligence.
☀︎ Programming languages: Swift, Python
☀︎ Related Certificates: Google Certified Educator, Apple Teacher

Computer Sciences Instructor

☀︎ Team Leadership
☀︎ IT Project management
☀︎ Networking, Enterprise grade Wi-Fi, Mobile Device Management (MDM)
☀︎ Information Security
☀︎ Deploying iPad, macOS
☀︎ Learning Management Systems (LMS), Educational Technologies
☀︎ Teacher Training
☀︎ Full-stack web development using Linux, Apache, PHP, JavaScript, MySQL, HTML, CSS

Information Technology Coordinator

☀︎ Critical listening, acoustics, psychoacoustics and digital audio
☀︎ Recording, mixing and editing
☀︎ Pro Tools, Waves audio plugins

Audio Technologies Instructor

Audio recording (studio, location), mixing, editing, audio restoration, audio analyse, arrangement, orchestration
Tools: Pro Tools, Pure Data, Java, Waves Plugins

Audio Consultant

Software development using Java, C, C#, C++
Full stack web development using PHP, Databases, HTML, JavaScript, CSS, Linux

Software Engineer

Encore Bilişim Sistemleri

NCR POS Systems: Software Development, Testing, Bug tracking
Programming languages: C++

Software Engineer Intern

Vizyon Bilgi İşlem ve Danışmanlık Limited Şirketi

Operating Systems: Linux (CentOS)
Mail Transfer Agent (MTA) qmail

System Administrator Intern

Founder at Ponsatlas | CxO Consultant [We're Hiring!]

Teamwork methodologies and technologies are one of my biggest passions.

Here are some points about my professional experiences:

☀︎ Founder of Ponsatlas, a niche startup delivering premium consulting and software development services on teamwork technologies

☀︎ 8+ years of experience with Atlassian's teamwork tools such as Jira Work Management, Jira Software, Bitbucket, Confluence, Jira Service Management, and Advanced Roadmaps (formerly Portfolio for Jira). Holding Atlassian Certified Expert, Atlassian Certified Jira Cloud Administrator (ACP-JCA), Atlassian Certified in Managing Jira Cloud Projects (ACP-MJCP), Atlassian Cloud Organization Administration (ACP-520) certificates, and Confluence Space Administration (APB-220) Pro Skills Badge.

☀︎ 17+ years experience in project and program management. Holding Project Management Professional (PMP) certificate from Project Management Institute (PMI).

☀︎ 20+ years experience in software development. Holding a Computer Engineering degree from one of the top universities in Turkey. Strong background in Java, C, PHP, Swift, Shell, and Python.

☀︎ 15+ years experience in technology management. Worked as Chief Technology Officer (CTO) in one of Turkey's top high schools. Worked in transforming education with the help of technology. Managed projects and programs with keywords: Enterprise Wi-Fi, Networking, Cyber security, Next generation firewall, SIEM, Deploying +1000 iPads, Teacher training, Learning Management Systems such as (Moodle, Google Classroom, iTunes U, Apple Classroom), Datacenter, VoIP, Virtualization, Microsoft environment (Windows Servers, clients, Office365), Linux, macOS, Business continuity, Disaster recovery, Digital Signage, Digital Transformation, Process optimization, Organization-wide service management, Mobile device management (MDM), ITIL, IT Service Management (ITSM), Collaboration technologies (Atlassian's tools, Google Workplace).

☀︎ 10+ years experience in leading technical, educational, and administrative teams. Passionate about communicating with different cultures. Formed and led internal teams (recruiting, professional development) and external teams through outsourcing.

☀︎ 20+ years experience in instructing with 10K+ hours of training in Turkish, French, and English.

☀︎ 20+ years of experience in audio technologies holding a Master of Arts degree from one of the top universities in Turkey. The executive producer of two classical music albums released globally.

Eren Kalelioglu

Nagarro

At Nagarro, as a Principal Engineer in the Atlassian Practice, I lead end-to-end project implementations, manage complex migrations, and oversee team collaboration efforts. My role focuses on transforming operations by integrating Atlassian tools like Jira, Jira Service Management and Confluence to improve efficiency and achieve measurable results.

👉 Key Achievements:
➡️ Developed a manual IT asset migration strategy for a European client, creating a path where none existed, minimizing data loss, and reducing downtime by 20%.

➡️ Improved response time by 5% in the Second Sourcing process for a leading Indian Automobile Manufacturer, increasing operational efficiency and faster project turnaround.

➡️ Designed and implemented an API integration between Google Forms and Jira Software, boosting customer satisfaction by 15% and increasing tool adoption by 10%.

𝗧𝗼𝗼𝗹 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻:
➡️ Led the integration of Jira, Confluence, and Service Management systems, automating workflows and improving operational efficiency by 28%.

➡️ Redesigned Jira workflows for an Indian cosmetics firm, optimizing collaboration and reducing turnaround times between Development and Support teams by 5%.

𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗦𝗵𝗮𝗿𝗶𝗻𝗴:
➡️ Created the ITSM team within the Atlassian Practice, leading knowledge-sharing sessions that enhanced team collaboration, increasing problem-solving speed by 15%.

➡️ Mentored and trained internal team members in Jira automation techniques, improving workflow automation efficiency by 10% across multiple client projects.

Principal Engineer – Atlassian Practice (Jira Service Management)

In this role, I managed the design and delivery of Atlassian solutions for clients globally. I focused on improving delivery timelines, reducing downtime, and driving automation initiatives to streamline operations.

👉 Key Achievements:
➡️ Led the design and implementation of Atlassian tools (Jira, Confluence, Jira Service Management), resulting in a 10% improvement in project delivery timelines and a 22% increase in tool adoption.

➡️ Spearheaded Jira and Confluence migrations for a global consulting firm, reducing migration downtime by 40% and improving operational efficiency by 20%.

➡️ Automated processes for a Nordic TV distributor, reducing manual tasks by 15% and enhancing customer satisfaction by 5%.

𝗧𝗼𝗼𝗹 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻:
➡️ Built custom Jira dashboards and reports using JQL, providing real-time data insights that reduced bottlenecks by 15% and improved executive decision-making processes.

➡️ Streamlined vendor management, improving support response times by 25% through optimized collaboration with Atlassian and other third-party technology vendors.

𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁:
➡️ Optimized Jira workflows and implemented automation, reducing error management time by 10% and improving overall system reliability for key clients.

➡️ Led knowledge-sharing sessions within the team on Jira automation and customization techniques, driving a 12% improvement in workflow automation across projects.

Associate Principal Engineer – Atlassian Practice (Jira Service Management)

Infosys

As a DevSecOps Consultant and Atlassian Architect, I initiated the implementation of Atlassian tools and DevSecOps solutions across multiple client projects, ensuring seamless integration and operational improvements.

👉 Key Achievements:
➡️ Conducted DevSecOps maturity assessments for global clients, including a US-based insurance company, improving release automation maturity by 10% and increasing practice adoption by 10%.

➡️ Developed an integrated DevOps ticketing platform using FreshService and Jira, enhancing issue-tracking accuracy by 15% and reducing manual workload by 18%.

𝗧𝗼𝗼𝗹 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲 & 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻:
➡️ Designed custom Atlassian tool architecture (Jira, Confluence) for a UK-based client, improving collaboration, project tracking, and overall operational efficiency by 20%.

➡️ Led process automation projects for key clients, reducing error management time by 10% and improving Jira system reliability across multiple departments.

𝗖𝗿𝗼𝘀𝘀-𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽:
➡️ Directed cross-functional teams across geographies, improving operational efficiency by 28%, saving over 100 hours per month, and reducing recurring issues by 15%.

➡️ Collaborated with senior leadership to align IT solutions with business objectives, ensuring 100% on-time delivery and budget compliance for projects worth over $40M.

DevSecOps Consultant & Atlassian Architect (Jira & Confluence)

In my role as Jira Architect and Project Lead, I designed and implemented DevOps and Jira solutions for clients across various regions, focusing on issue tracking, automation, and process improvements.

👉 Key Achievements:
➡️ Developed the architecture for an integrated DevOps ticketing platform using FreshService and Jira, improving issue-tracking accuracy by 15% and reducing manual workload by 18%.

➡️ Led global workshops for Jira tool adoption, improving overall client satisfaction by 15% through enhanced collaboration and user training.

𝗧𝗼𝗼𝗹 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 & 𝗦𝘆𝘀𝘁𝗲𝗺 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻:
➡️ Automated Jira processes, cutting manual workload by 10% and reducing system errors across departments, improving overall team productivity.

➡️ Integrated third-party applications, such as FreshDesk and Google Forms, to streamline workflows and reduce bottlenecks by 15% across the organization.

Jira Architect & Project Lead

At Infosys, I designed process improvements and custom Jira dashboards, helping clients streamline operations and reduce errors in critical workflows.

👉 Key Achievements:
➡️ Designed and implemented process improvements for application migration from manual deployment to automated pipelines, reducing deployment times by 5%.

➡️ Created custom Jira workflow models and dashboards, improving software library management by 10% and reducing deployment errors.

𝗧𝗼𝗼𝗹 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 & 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻:
➡️ Developed automated pipelines within Jira, reducing manual intervention by 10% and streamlining the application migration process.

➡️ Enhanced reporting efficiency by developing dashboards, which provided real-time updates to key stakeholders, resulting in more informed decision-making.

Process Consultant & Jira Dashboard Designer

As Release Lead, I focused on optimizing release management processes and improving operational efficiency for large-scale logistics systems.

👉 Key Achievements:
➡️ Redesigned release management processes for global logistics systems, reducing deployment errors by 7% and saving 5% in operational costs.

➡️ Mentored a team of engineers on Atlassian tool usage and support, improving issue resolution times by 10%.

𝗥𝗲𝗹𝗲𝗮𝘀𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 & 𝗠𝗲𝗻𝘁𝗼𝗿𝘀𝗵𝗶𝗽:
➡️ Streamlined release processes across the organization, leading to fewer errors and a more efficient release cycle.

➡️ Led mentoring sessions on Jira Service Management and Confluence, resulting in faster problem-solving and increased team efficiency.

Release Lead - DevOps

In this role, I managed supply chain operations, ensuring efficiency through automation and system upgrades.

👉 Key Achievements:
➡️ Led the maintenance and support for legacy supply chain applications, improving operational efficiency by 28% through automation and tool integration.

➡️ Implemented automation tools, saving over 100 hours per month in manual effort and reducing recurring issues by 15%.

𝗦𝘂𝗽𝗽𝗹𝘆 𝗖𝗵𝗮𝗶𝗻 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 & 𝗧𝗼𝗼𝗹 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻:
➡️ Developed and integrated automation solutions for legacy systems, leading to significant operational cost savings.

➡️ Collaborated with global teams, improving system uptime by 12% and reducing manual interventions.

Senior Supply Chain Consultant (Team Lead)

In this role as Implementation Lead for the Avantis Project, I managed the comprehensive upgrade of a machine maintenance application, focusing on enhancing system reliability and operational efficiency.

👉 Key Achievements:
➡️ Executed a comprehensive upgrade for Avantis, an industry-standard application for machine maintenance, leading to a 7% reduction in system downtime and improving operational efficiency by 5%.
➡️ Optimized post-deployment performance, ensuring 100% environment stabilization, which resulted in a 8% increase in system reliability for business teams.

𝗧𝗼𝗼𝗹 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻:
➡️ Coordinated with infrastructure teams for environment setup, improving deployment timelines by 5% and reducing the risk of system failures by 6%.

➡️ Led the deployment and stabilization of the optimized solution, enhancing production readiness and decreasing implementation time by 10%.

𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗦𝗵𝗮𝗿𝗶𝗻𝗴:
➡️ Facilitated knowledge transfer to the Enterprise Testing Support Team, improving testing accuracy by 12% and reducing post-deployment issues by 15%.

➡️ Prepared and reviewed project documentation, ensuring 40% adherence to industry standards, contributing to a 22% increase in project quality and consistency.

Implementation Lead

In the role of a Trainee at Infosys Limited, I focused on acquiring and applying foundational IT skills within a dynamic software development environment. 

👉 Key Achievements:
➡️ Gained foundational knowledge in software development, contributing to 2 early-stage projects and assisting senior engineers in troubleshooting, which led to a 5% improvement in project timelines.

𝗧𝗼𝗼𝗹 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 & 𝗦𝘆𝘀𝘁𝗲𝗺 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻:
➡️ Assisted in development and testing phases, collaborating with senior team members to troubleshoot and resolve 10 software issues, improving project outcomes by 2%.

𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗠𝗲𝗻𝘁𝗼𝗿𝘀𝗵𝗶𝗽:
➡️ Actively participated in knowledge-sharing sessions and contributed to project documentation, improving team knowledge transfer processes by 5% and reducing onboarding time for new trainees by 5%.

Trainee

👋 Hi, I am Gaurav, an Atlassian Architect and Consultant with over 17 years of experience in IT4IT operations, specializing in optimizing Jira, Jira Service Management, and Confluence. 

I consistently deliver improvements in project efficiency, reduce costs, and enhance tool adoption across various sectors.

➡️ In my current role as Principal Engineer at Nagarro, I led a groundbreaking manual IT asset migration for a European client, crafting a new strategy where no existing path was available. This approach reduced downtime by 20% and significantly boosted system performance. Additionally, I spearheaded API integrations and process optimizations for key clients, resulting in a 15% increase in customer satisfaction and a 10% rise in tool adoption.

➡️ Throughout my career, I’ve driven large-scale transformations, enabling companies to streamline workflows and optimize performance. I’ve designed custom architectures, such as the Atlassian tool setup for a UK-based client, which improved collaboration and project tracking by 20%. My automation projects, including Jira workflow optimizations, reduced error management time by 10% and increased system reliability.

👉 Key highlights of my career include:
- Leading $40M+ projects, ensuring 100% on-time delivery and budget compliance.
- Improving project delivery timelines by 12% and reducing operational costs by 8%.
- Resolving a major bug that decreased ticket volume by 12% and boosted client satisfaction by 7% (Above & Beyond Award, 2014).
- Redesigning release management processes, cutting deployment errors by 7% and saving 5% in operational costs.
- Revising processes and implementing code changes, leading to $1M+ cost savings for a manufacturing client (Rookie of the Year Award, 2007).

➡️ Certified in Scrum, DevOps, and ITIL. 

👉 Let's connect 📧 Gaurav.gupta10@gmail.com to discuss how strategic Atlassian implementations and DevOps automation can drive business growth and efficiency for your organisation.

taplio

The Battle

Eren Kalelioglu

Gaurav Gupta

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