ZOKRI

Strategy and OKR Consultant

Outcomes Thinking 

I help product organisations change their focus from outputs to outcomes. 

My typical clients are high-growth tech-oriented startups.  

I coach leadership teams to articulate their strategy, define persistent metrics and set powerful goals. 

Then I work with their teams to employ fast learning cycles to significantly improve their chances of delivering the outcomes the organisation and their customers need.

https://www.outcomesthinking.com/learnokr

Strategy and OKR Coach

Elsevier

At Elsevier I focused on achieving a few key goals. 
* Building organisational alignment through the implementation of OKRs
* Coaching and training product teams in outcomes planning product management techniques
* Managing the organisations largest portfolio of product investments

Achieving this has drawn on my three key work passions
* Through the implementation of OKRs I helped colleague understand the 'why?'
* Collectively we promoted inclusion and psychological safety with the teams we worked in
* I helped strengthen the bond between strategy and execution.

I also learned from working with a rapidly growing and highly capable technology organisation as part of the leadership team. 

And learned from the things I’ve tried that didn’t work and continue to do so!

Senior Portfolio Director

Program Manager

Pearson

In a technical product management role, I pioneered the use of semantic technology at Pearson, with a purpose of connecting data to provide organisational, content and customer insights. Created the strategy for linked data and formed a vision that spanned the key data that drives Pearson. 

Led a team that built the first Pearson tool to utilise semantic technology.

Head of Semantic Technology

Department head, accountable for the solution design, technical strategy, development and business fit of global content related products. Launched an image management product for educational content authors.
Accountable for three significant international digital products. Led a team of c. 45 mixed domain people.

Head of Content Management - Systems Development

Marsh

Brought on board in an interim role to kick-start the implementation of corporate web based content management systems. Accountable for re-focusing the programme and fast tracking a return on investment. Introduced Agile techniques to this inflight programme.

Provided department wide guidance on programme management best practice.

Interim Program Manager

Director level consultant, leading engagements with EMC’s highest profile clients all with budgets exceeding £1m. Consulted on transformation and change management for clients in a range of sectors, including finance, insurance and oil and gas.

Principal Consultant

Interim Project Management of a difficult IT project replacing key systems in insurance and reinsurance functions. 

Successfully re-focused scope of the project and delivered the system to pilot groups within the business.

Interim Project Manager

Envoque

Founding Partner

Strategy and Business Analyst

I am a strategy and OKR coach who helps organisations from household names to hyper-growth unicorns align and focus with OKRs. 

Do you want to connect your work to your strategy? Do you want to  focus on the things that really impact your customers, your employees and your organisation? 

If so, let’s talk.

If you want to know more about what I do, my clients can tell you better than I can.

“Collaborational, easy to work with, reliable, sticks to his words, inclusive, really values including everyone and pays attention to detail and each member of a (workshop) group”
Olivia Hupfeld, EQT Ventures describing a recent on-site workshop

“Pragmatic, hands on, flexible and business oriented expert who can apply OKR principles in a practical way to any organisation” - 
CPO, Insurtech Unicorn.

“With Ian's help we made a huge amount of progress last quarter from a standing start. The OKRs are incredibly clear and specific. We established a really good basis.”   
CEO

“Deep expertise and recognised OKR Leader”
CoS, Unicorn

"Yes, we definitely saw a difference. I would like to thank you a ton for the pro-active collaboration last year – it really helped us move forward!" - COO Unicorn Fintech

”Senior team had a range of complex personalities…. your approach was to build relationships and manage stakeholders carefully which paid off”



“You helped the Leadership Team become outcomes driven”

"Huge amount of progress last quarter from a standing start"

“Ian was particularly good at holding us to account”

“Ian is a terrific facilitator. The right balance of seriousness, knowledge, humour and patience.“

Ian Harvey

Maria Van Wambeke Consultancy and Coaching

Established and currently operate Maria Van Wambeke Consultancy and Coaching, a product operations consultancy focused on driving iterative, positive, and sustainable change for individuals, teams, and organizations.

Owner

F5, Inc. Distributed Cloud is the SaaS division hosting bot, fraud, and API security products. In my role, I led product operations and change management for 20+ delivery teams while acting as Chief of Staff to the GM during a period of rapid organizational change (four start-ups merging with F5)

Director of Product Operations, Chief of Staff

Ridecell

Ridecell's platform is used by mobility companies to power their fleet and logistics operations. In my role, I ran operational strategy and planning for 5 teams while supporting the leadership team in effective prioritization and execution of strategic initiatives and management of partner relationships

Director, Product and Program Operations

One Legal

Led Product Management and Product Operations while optimizing new product development, software development, and agile lifecycle management processes.

Group Product Leader

Business Wire

Exercised leadership effectiveness in product development lifecycle and change management for HQ Platform, a Drupal enterprise CMS hosting 300 client websites. Managed team of 30 product, engineering, and design members responsible for development and support of the platform

Head of Product, HQ Platform

Built and mentored team of 5 Certified Scrum Product Owners. Responsible for aligning strategic goals to product execution plans while ensuring compliance and security requirements were met.

Vice President, Product Development & Operations

Took Drupal enterprise CMS from strategy to execution, scaling to host 250+ customer sites with SMS, Email, Email marketing, video transcoding and hosting, stock market, and social integrations expedited through business development partnerships

Director of Product Management

Managed full product development lifecycle (PDLC) for internal and external products. Worked closely with technical staff to ensure effective development and implementation of new products. Developed, implemented, and managed strategic partnerships.

Product Development Manager

Analyzed business and user needs to accurately document business requirements formulating best approach to resolving system and software issues. Performed needs analysis and formulated end-user requirements for system and software development. Collaborated with product managers and senior software developers in project feasibility analysis and prioritization.

Business Analyst, Software Development

Developed training resources, traveled to newsrooms to manage operational rollout of proprietary software, system technologies, and procedures to editorial staff of 200+. Collaborated with editors and engineers to formulate user-friendly approaches to software design.

National Operations Trainer

1 You Fitness Apparel

1 You Fitness Apparel was created under the premise that every woman is a natural athlete and deserves to feel empowered, not hindered by her body. As women, we are equally capable, equally inspiring, and equally beautiful, however, the factual truth is that there is only one of each of us and it’s about time we start celebrating our uniqueness! 

1 You Apparel is my way of connecting with women who have found their own way of connecting with fitness on a personal, not superficial, level. I hope that when a woman wears 1 You Fitness Apparel, it draws out the best and brightest aspects of her character and inspires her to sweat out all the “bad stuff.”

Founder

Mod Acrylics

Mod Acrylics Design Store is the the brainchild of two best friends with impeccable taste, an obsession for Acrylic and a savvy budget. We scour the world to discover innovative designs within reach. During our own interior design projects, we were finding that tasteful Acrylic products, at affordable prices, were immensely difficult to find. We launched Mod Acrylics because of this design philosophy: any interior design vision can be executed with access to the right products at the right prices. We are bringing those “right products” and “right prices” to you.

Co-Founder

Product Operations is the career made for me and I love it. I experience life by taking in large amounts of information, identifying friction, and distilling inputs into structured paths of action that lead to positive change for people. Being the catalyst for change within organizations fulfills me. 

I am the Product Operations leader and evangelist that takes teams from zero to exemplary through governance of frameworks, Agile methodologies, and best practices while often supporting executive leadership in a Chief of Staff capacity. I solve complex organizational challenges by adapting solutions to fit the environment. With a track record of decreasing slack and optimizing output, I clear the way so organizations, teams, and individuals can perform at their absolute best. 

Here's how:
PRODUCT MANAGEMENT: Robust Product Management talent stack with experience at all levels of PM hierarchy. Managed re-platforming initiative resulting in a 75% reduction in build time, 60% decrease in cost, 30% reduction in Level 1/2 support requests

PROCESS & SYSTEMS DESIGN: Bridge people, processes, and systems through design and implementation of scalable SOPs. At F5, built end-to-end product lifecycle management framework adopted by 20 teams, improving on-time product delivery by 10%

OPERATIONAL RIGOR: Streamline and scale operations and business activities. At F5 and Ridecell, reduced Product Manager (PM) administrative workload by 20% and 15% respectively, so PMs could focus on providing customer value

DATA & ANALYTICS STRATEGY: Develop systems that empower teams to make data-driven decisions, even in times of ambiguity, while effectively mitigating risk. At F5, drove analytics’ framework design and execution with 99% adoption by teams

ROADMAP & RELEASE PLANNING: Tie iterative delivery to strategy and vision using OKRs, KPIs, or Value 			Streams. At F5, built strategic mapping for roadmaps decreasing unplanned work and freeing resources by 12% to provide value to customers
		
CUSTOMER SUPPORT MODELS: Design systems for support, triage, and escalation of customer requests to optimize experience and resolution effectiveness. At Business Wire, implemented Jira ServiceDesk while reducing Level 1/2 requests by 30%

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Ian Harvey

Maria Van Wambeke

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