Emma Lo

Customer Success & RevOps Leader | Podcast host of CS In Focus | Help businesses accelerate in customer-led growth

Results-driven Customer Success executive and SaaS startup founder with 13+ years of experience in tech and e-commerce. Passionate about leveraging data-driven strategies to boost customer satisfaction, retention, and revenue growth.

💼 Career Highlights:

- Founded and scaled customer success teams, increasing NPS from 79% to 89%
- Drove $35M+ in revenue, achieving 40% increase in retention
- Built and led high-performing remote teams across customer success, marketing, and operations
- Developed strategies resulting in $7MM ARR from enterprise B2B accounts
- Maintained 119% Net Revenue Retention with zero logo churn

🚀 Expertise:

- Customer Success Strategy & Operations
- Revenue Growth & Retention Optimization
- SaaS Startup Leadership & Scaling
- Cross-functional Team Management
- Data-Driven Decision Making


🔧 Tech Stack:

ChurnZero, Gong, Salesforce, Zendesk, HubSpot, Atlassian, and more

Combining a unique background in healthcare research with tech leadership, I bring an analytical approach to solving complex business challenges. 

--------------

🤝 Let's connect if you're interested in:

- Customer-centric growth strategies
- SaaS scaling and operations
- Revenue optimization in tech startups

Always open to discussing new opportunities and sharing insights on customer success and revenue growth in the tech industry.

#CustomerSuccess #SaaS #RevenueGrowth #StartupLeadership

Manager, Customer Success

- Organize Quarterly Customer Advisory Board
- Implement digital customer success strategies to provide scalable support.
- Utilize data analytics to understand customer behaviour and needs.
- Ensure effective onboarding and adoption of Noibu's platform by customers.
- Proactively identify risks and reduce churn.
- Enhance customer satisfaction and retention through targeted digital interactions.

Emma Lo 🧩

My first Thanksgiving memory is not the turkey. 🦃

It is a teacher.



I was 5.
New to New Jersey.
New to English.

Mrs. Johnson asked us to cut out paper turkeys.
She talked about harvest and pilgrims.


A local newspaper came that day.

They took a picture of me dressed as a pilgrim,
sitting at a tiny table, eating pumpkin pie.

I do not remember how the pie tasted.
I remember her kindness.


After school, she would sit with me one on one.

Point to an apple.
Say “Apple.” 🍎
Wait for me to repeat it back.

Day after day, she gave me something my grades could not show yet.

Belonging.

——————————-


Life moved on.

I grew up, built a career, moved countries.

But I never forgot her.


Years later, as an adult, I wrote a letter to thank her.

The school forwarded it to her family. 

A few weeks later, a reply arrived from her retirement home in Florida. 

She still remembered me.
Almost 40 years later.

——————————-

When people talk about opportunity, this is who I think of.

Yes, my parents worked hard.
Yes, I worked hard.


But before all of that, there was a teacher who made room for a quiet five-year-old immigrant at the table.

Who slowed down.

Who showed me, in a new country, that I was not an outsider.



This Thanksgiving, I am grateful for the Mrs. Johnsons of the world.

The people who:

→ Explain the simple things without making you feel small

→ Notice who is struggling and stay a little longer

→ Remember you, even decades later



If someone did that for you, this is your reminder.

Write the letter.

Send the message.

Say thank you while you still can.


#thankful #gratitude 

P.S. do you still remember the cords  📞

Emma Lo🧋

CS & RevOps Leader | Driving Scalable Customer-Led Growth Across GTM | Top 100 CS Strategist 2025 & CS In Focus Podcast and Owner

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Meet James Alarcon 


We first met at the ChurnZero event 

Since then, he has been the friend who checks in, calls when you are in town, and makes time to connect.

I watched him move from team lead to director. 

He built with what he had.

Tested, iterated, and defended his team when it mattered.


Everyone can talk strategy.

Few can influence a vision and get people aligned.

Even fewer roll up their sleeves and do the hard work. 💪


Now he is in a new role, with his playbook tested and the land mapped.

He is hiring for CSMs🔥


If you want to work for a leader who grows both people and revenue, talk to James Alarcon. 

#hiring #gta #customersuccess

Took my kids to see Wicked 2 this weekend.

I walked out thinking about all the themes

Living in a bubble.
No place like home.
Finding something worth fighting for.


My kids? 

Flying monkeys.
A green girl finally learning to use her powers.
And a lot of very loud singing. 🙉

P.S. Have you seen the movie?

AI in CS is stuck in the messy middle. 


At NY Success Week, I asked Brent Grimes from Reef.ai a simple question:
Where are GTM teams really with AI adoption?

His answer: 
Plenty of AI projects.
Very few signals strong enough to change a forecast, renewal plan, or board slide.

For GTM orgs, that is the real execution gap
→ Fewer signals, higher conviction.


What we should look into with AI: 

1️⃣  Revenue signal

Churn, down sell, and expansion probabilities 6 to 12 months out 
that influence your commit, not just a health score.


2️⃣ Value signal

Proof that customers are achieving outcomes 
that tie directly to renewal and expansion, not just logins or activity.

3️⃣ Coverage signal

Clear visibility into which champions, buyers, and users are engaged with those outcomes, and how recently.


If AI cannot help you see risk and expansion early enough to change the number, it stays in the experiment bucket.

Are you growning in dashboards and still guessing on renewals?

#reef #ai #GTM #renewals #cs

What happens when Tamagotchi grows wheels and runs on GPT?



As a kid, my “robot” was a Tamagotchi. 🐣

A few pixels on a keychain, and you had to remember to feed it.


Now we have Loona. 🐶 

A robot pet that follows your kid, remembers their face, reacts to emotions, chats with GPT, and helps with homework.


Cool, yes.

However, it subtly changes the meanings of “friend,” “play,” and “help.”


I’m excited about robots like Loona in kids’ lives. 

I’m just not sure I want them replacing relationships and learning. 

P.S. Would you let your kid have a GPT robot best friend?

The truth behind “healthy” accounts that still churn


Your post-sales pipeline is not a calendar.
It is proof that you are solving real business problems.

On CS in Focus Live, Roland Griesmayer and Anthony DeShazor said the quiet part out loud about forecasting:


Money follows problems.
Predictability follows clarity.


Roland’s bar for a real deal was simple:

If a rep cannot clearly explain the business issue the customer is paying to fix, the deal is not predictable.

“Making someone’s job easier” is not a business issue.
“More intuitive” is not a business issue.

You need answers like:

This fixes X.
This prevents Y.
This unlocks Z in revenue or removes Z in cost.


Anthony pushed the harder truth. 

Most teams don’t fail at delivering value.
They fail at telling the story of that value in a way a CFO will repeat in a budget meeting.

With just over five weeks left in Q4, post-sales pipeline reviews need to tighten up:

1/ Start with the business problem

For every renewal and expansion, ask:
What problem did we solve and how does the customer describe it?


2/ Tie the forecast to a real sponsor

Has the person with budget and authority engaged on that problem in the last 90 days?


3/ Require a written value story

One short paragraph per account: problem, impact, and why it matters now.

If your CSM cannot write it, you cannot forecast it.


4/ Use signals, not sentiment

Swap “they love us” for proof: outcomes achieved, milestones completed, risk removed, executive alignment.

5/ End every review with ownership

Each renewal and expansion needs an owner, a next action, and a date.
No “we will keep an eye on it.”

-------------------
That was the through line from the live:

Real problems make deals real.
Clear stories make revenue predictable.

P.S. What's your non-negotiable when reviewing a deal? 

#gtm #pipeline review

Forecast this in 30 seconds. 


DAUs are up 18%.
Your champion just left.
Procurement took control.
A second product POC is live.

What’s your renewal probability now...and why?


Most teams default to pipeline. 

However, operators weigh three things first: 
relationship health, user outcomes, buyer control. 

Which one would change your forecast today?

-------------------------

This Friday Eleanor (Ella) Eng and I will interview Anthony DeShazor and Roland Griesmayer on how they build forecasts that survive board inspection. 

We’ll dig into signals, weights, and the inspection cadence that keeps accuracy high.

Join us on CS in Focus LinkedIn Live

📆 Friday, Nov 21 · 12:00–12:45 ET

🔗 https://lnkd.in/gthvhXX5

P.S. What’s your non-negotiable metric in a 2026 forecast, and why?

#gtm #forecast #linkedinlive #cs

Feeling overwhelmed by Black Friday deals?

Same.


Yesterday, I was browsing the Apple website like a lost child in a corn maze.

So many models. So many chips. So many display options.

And then I met Cierra over the phone.

The best Apple Sales Rep a confused customer could ask for.



I told her all my fears:

What if I pick the wrong chip?
What if I regret the memory?
What if I’m stuck with a machine that hates me by January?

She didn’t rush me.
She didn’t push a promo.

She listened.
She broke down the decision.
She made sense of my chaos.

With the kind of calm only seasoned retail heroes have during BFCM.

But the part that stayed with me?

She shared my excitement.

I told her I’m starting a new chapter. A new season of life. 

She lit up and cheered me on like I was Dorothy stepping onto the yellow brick road, with a brand-new MacBook and ready to click my red heels. 👠 

Somewhere in that call, I realized something simple:

You don’t need the most expensive laptop to get the best outcome.
You need the one that actually fits your work, your life, and your next chapter.


It reminded me that good customer service isn’t about the product.

It’s about the person who helps you believe you’re making the right choice.


Cheers to you, Cierra. 🎩 

You turned Black Friday chaos into a little moment of courage.
And I’m grateful for it.

#blackfriday #apple 

P.S. The best email I got from BFCM.

CEO @GTM Partners | WSJ best selling Author of MOVE | Co-founder @Terminus @Peak Community

10 years ago, found my true passion: Teaching.

1️⃣ Teaching business – How to build and scale companies.
2️⃣ Teaching leadership – How to align teams for success.
3️⃣ Teaching life – Because business without purpose is empty.

That’s why I combine them all to teach the business of Go-To-Market, leadership, and life.

Built and exited two well known companies (Pardot → Salesforce $2.7B, Terminus → acquired twice).
Written 3 books, including WSJ bestseller MOVE: The 4-Question Go-To-Market Framework.
Created the GTM Operating System, now used by thousands.
Hosted 1,000+ podcast episodes on GTM Made Simple.
Taught 70,000+ students through my LinkedIn courses.

I write daily on LinkedIn around the five core truths about Go-To-Market:

🚀 Trust in NRR.
🚀 CEO owns GTM.
🚀 Systems > Goals.
🚀 GTM is a transformation process.
🚀 Business transformation happens in teams.

175K+ people read my weekly research note on GTM: https://gtmonday.substack.com/
11K+ subscribers follow my personal insights: https://becomingintentional.substack.com/
To Book me for speaking, keynotes: https://sangramhere.com/

I’m on a mission to make Go-To-Market simple—for CEOs, founders, and teams. If you want to bring clarity, alignment, and trust to grow your business, let's talk.

Join my MOVE book companion course for CEOs, founders and GTM leaders 
and GTM Operating System Course (Used in two $100M+ exits, rated 4.5/5 stars

DM me. Let’s build something great—intentionally. Join the MOVEment!

Sangram Vajre

i met a founder last month who fired their full-time CMO… and replaced them with a fractional CMO — for half the cost.

and the wild part? their revenue jumped 28% the next quarter.

they’d been paying roughly $300K a year for someone who built reports, not pipelines. 

no don't get me wrong... at some point you might need a full time CMO but most early stage and mid-stage companies really don't need to do this.

you might be hiring full time c-level folks, too early.

so this founder/CEO tried something founders used to think was risky: 

hiring a Fractional CMO — someone who runs strategy, execution, and alignment… without the overhead.

this fractional CMO rebuilt their funnel, automated half their marketing ops, and plugged sales back into data and since she had 20+ years of experience in the industry, she didn't need to learn from the business.

suddenly, marketing wasn’t a department — it was a growth engine bcos the fractional CMO is no longer sitting in 100+ meaningless meetings.

she is leading the most important go-to-market meetings.

and the craziest part? 

this model only works if you position yourself like an operator, not a marketer.

because this shift? 

it’s just getting started.

love,
Sangram
p.s. i am putting together the largest fractional CMO and go-to-market leaders to help founders, PE firms and CEOs build their business, profitably. 

if you want be considered to be on this verified list, like this post and DM me.

Built two $100M+ companies | WSJ Best Selling Author of MOVE on go-to-market | GTMonday Editor with 175K+ subscribers teaching the GTM Operating System

want a top-tier GTM facilitator for your 2026 executive planning meeting?

hire one of these top 40 fractional GTM leaders and here's why...

most CEOs, if they are honest about themselves, are not the best facilitators. 

CEOs, by definition have a lot of bias towards the direction they want their team to move (i am CEO so talking from experience).

but... if it comes across as my way or the highway, you might get people to do what you say for a little while, but not with clarity, alignment or trust.

CEOs: our research GTM Partners shows that 68% of the companies are failing in their GTM execution bcos of of internal competition.

think about how ridiculous that is!

imagine now if you can have a unbiased GTM leader with 10-20+ years of experience in your industry to guide your team thru frameworks make business decisions.

well that is exactly what these exceptional 40 GTM OS Certified Partners do.

GTM is the business.

CEOs knows this that roughly 70% of your business expenses can be on GTM related initiatives.

so why wing it for 2026... just like 2025?

use frameworks and experienced GTM leaders in your industry to run a proper process (at fraction of the cost of a full-time executive) that ultimately gives what you and your team deserves:

clarity, alignment and trust.

love,
sangram
the list of 40 GTM OS Certified Partners is also on the GTMarketplace with their detailed experience based in the UK, Canada, Australia, the USA and across the globe.

just did a keynote at a recruiting and career counseling event led by Jay Litton and his group. 

here’s what i learned:

- job market for full time employment is really tough.
- families are destroyed when you lose a job.
- you question your self-worth and wonder if you are enough.

but while i was there, here’s what got me fired up:

- i saw people praying for and with each other
- i saw people crying and getting comforted
- i saw people sharing a meal 

i have been there myself 15 years ago and that’s when i decided, i don’t want to let any employer decide my day to day and became a business owner. 

i firmly believe that if you have 10/20+ years of experience - you don’t need to become an AI expert.

you are an industry expert because of your experience that no one can take away from you.

may be this is the time you bet on you and not the employers and become a fractional or a business owner. 

love,
sangram 

p.s. Jay Litton - thank you for letting me be part of this! if you are looking for a job in atlanta follow him.

She Made More as a Fractional Than as a CMO — And She’s Sharing Everything, LIVE!

this is her actual quote:

“Thank you so much for the shout-out — it’s true, I will make more this year (my first full year of fractional and advisory work) than I did as a CMO. And I have more time to think, strategize, and have a life!”

— Sarah Allen-Short (look her up!)

she’s doing something I’ve never seen a fractional do:

she’s pulling back the curtain on her first full year as a GTM fractional and advisor…

and she’s showing everything.

i asked her, “Everything?”

she said: "Yes. The real numbers. The mistakes. How much I made. What worked. What didn’t."

and let me say this clearly:

- she is not selling anything.
- this is pure transparency and generosity so give her a LOT of love!

if you want to join her (most likely not recorded, just live), pls link and comment to support her.

love,
Sangram
p.s. the link in the comment, of course!

today - i see over 20 generic thanksgiving emails and newsletters in my inbox, already.. 

to these marketers… really?

protip: if you have nothing valuable to say, just don’t send anything. 

no one will miss your email. 

super pro tip: pick up the phone and call some of the people in life and customers who matter to you. 

may be dm or text them and be specific why you are thankful.

i have been doing this all week and its way more fun! 

give it a shot. 

love,
sangram

brand drives demand.

agree or disagree?

love,
sangram
p.s. clip from my keynote at Dave Gerhardt amazing Exit Five event!

95% of the AI projects are failing in GTM based on top tier research.

but no one is talking about why.

my keynote at the awesome Marketing AI Pulse Community organized by Aby Varma was focused on 2026 planning and how to avoid being part of the 95%.

well... the reason the AI projects and your 2026 planning is already in jeopardy is because you have not aligned on the problems you are committed to solve.

our research GTM Partners shows that there are only 15 GTM problems that CEO and board really care about to address their growth.

if you can align on any of these GTM problems in your 2026 planning, you will be a rockstar.

so... do this:

- print these 15 GTM problems
- get your exec team to select top 3 GTM problems
- debate for profitability, speed, market, team, priorities, and your PoV

once you figure that out, create projects to address these 3 problems as part of your 2026 GTM planning.

most people start with execution and projects.

but this process, starts with strategy that connects to execution that creates the right projects.

caution: if you skip this step, it's likely your projects will be part of the 95% failed initiatives for 2026.

your take?

love,
sangram
p.s. you can also hire any of the 50+ GTM OS certified partners to facilitate your 2026 planning process that have experience your industry and market.

need help on the title for my upcoming 2026 GTM keynote…

here’s my draft idea:

- product is no longer the moat. 

anyone can and will duplicate all features and pricing in days if not minutes. 

- culture is importnat but no longer a moat. 

with smaller teams and rise of fractionals, purpose-built agencies  and GTM tools, you team is going to be a mix of all three. 

- sales-led growth is no longer a moat. 

bigger deals are getting closed everyday with less sales involvement and buyers testing before buying. 

so what’s going to be the moat in 2026?

my take:

brand.
creativity.
community. 

and exponential clarity on your north star for a long-term play.

your take and a title ideas pls?

love,
sangram

most GTM leaders still struggle with the definition of GTM.

well... when Bryan Brown and i wrote the MOVE book in 2021, we interviewed over a 100 CEOs, VCs, P.E. firms and executive teams and asked about 50 questions on go-to-market.

one of them was how do you define GTM and boy, did we get a 100 different answers on it.

so for the first time, since there wasn't a clear definition of it, we took on ourselves and later wrote an article on this in the Harvard Business Review and here it is.

let me break it down for step by step:

1. GTM is a transformational process (not a project or 1 day offsite)
2. its for create path to market (not a marketing campaign or product launch)
3. its requires as a high-performing GTM team (not marketing or sales pipeline meeting - you need the entire GTM team to be part of it which includes the CEO, product, rev ops, and CS leaders)
4. it's in the service of the customers (not internal but external focused)

as you plan for 2026, getting the same (even if it's not right) definition of GTM across your executive team is the first step today's clarity, alignment and trust.

yes we wrote the book on GTM and it's a WSJ best-seller with 175,000+ people reading our weekly research note but you know what... i feel that i have become a student of GTM. 

and i am loving it!

love,
Sangram
p.s. become a student of GTM for your 2026 planning, use this definition if it's helpful and share it.

so here’s the most popular dos and donts of 2026 company-kick off…

1. frame it as a company-level event.
2. share a unified GTM strategy with clear owners and KPIs - not just motivation. 
3. you need more customers speaking than internal people for reality check. 
4. it’s not one and done… build a quarterly cadence so you keep reinforces the plan.

Do Not:

1. do not run a sales only event. that is where misalignment begins.
2. do not let the CEO just riff. clear narratives matter.
3. do not drown people in features. focus on what moves deals.
4. do not set goals that ignore capacity.
5. do not skip role plays.
6. do not let the plan evaporate by March.
7. do not make it a motivation-only event. 

what one thing stuck out to you?

love,
sangram
p.s. i am personally participating in 8 kick-offs next quarter and this is what i share on the call.

new research you cannot outbuild a broken gtm with ai

high alpha’s latest benchmark shows ai features are up but monetization and retention are stuck ai fixed everything except alignment

this week’s research note includes
 ✨ gtm research you cannot outbuild a broken gtm with ai
 🌟 gtm os certified partner spotlight Bobby del Rosario
 📅 upcoming events and access

join 178k plus leaders reading gtmonday every week.

and follow me Sangram Vajre here for more updates 🙌

JSESSIONID

li_at

High Alpha’s latest benchmark shows why AI features are up but monetization and retention are stuck: AI fixed everything except alignment. Thanks for 

New Research: You Cannot Outbuild a Broken GTM with AI

Marketing Consultant | Founder, ArcWave Consulting ✦ Driving product and partnership go-to-market strategy to elevate performance and growth ✦

sometimes you think you have a sales problem. 

you chase new scripts or new hires. 
you run another training. 
nothing changes. 

the truth is you rarely have a sales problem.

you have a GTM problem that shows up as an enablement problem.

i see the same pattern inside growth-stage companies. 

sales, marketing, and CS run in different directions. no shared ICP. 

messaging that feels flat. confusion about what skills the sales team even needs, because no one has defined the motion. 

this is where Elissa Carroll steps in. 

she joined as a GTM OS certified partner and she knows how to turn strategy into action. 

here are 10 things that made me write this post about Elissa Carroll:

1. she has built enablement from zero. 
2. she has led sales strategy. 
3. she knows how to get an exec team aligned and moving with clarity. 
4. she also jumped in fast.
5. she supports the community and made it her top priority. 
6. she is super sharp with tech-ecosystem conversations. 
7. she shows up for other fractionals who need help and not just for herself. 
8. she works with CEO and exec team exceptionally well. 
9. she can quickly build a customized GTM plan that works.
10. her approach matches mine. she starts with the GTM Operating System. 

if you want enablement that actually works, you need GTM that works. 

don't just fix sales. fix GTM.

talk to Elissa Carroll for your 2026 GTM planning or tell me and i can connect you.

clarity. alignment. trust. 

that is the game.

love,
sangram

the top 3 most common GTM questions we get when helping with 2026 planning:

1. who should be in the GTM meeting (duh... anyone that impacts your customers and has the voice of the customers)

2. who should own GTM (again... duh! the CEO.. ultimately every day you make at least 10-20 GTM decisions like investments, priorities, hiring that are all go-to-market decisions)

3. how often should we meet as a GTM exec team (the best-in-class meets daily... not to just review a scorecard alone but also to align on changing GTM priorities. weekly becomes status update and monthly become a show)

your take?

love,
sangram

HOT TAKE - you got direct mail!

most teams are drowning in AI slop and email noise. 

you probably are too. 

that is why we are sending something rare for 2026 planning.

we are sending you GTMonday by snail mail!

it’s a short, useful piece built to help you make sharper GTM decisions before Q1 hits.

we are putting the finishing touches on it today!

if you are in the U.S. you want a copy, give us your mailing info. 

that is it.

sign up here to get it at no cost to get a literal mail in your office or home!

(offer expires by 8 am tomorrow morning)

link in the comments. 

love,
sangram
p.s. thank you Christopher Ryan for your partnership on this!

most GTM fractionals struggle to get meetings and close deals without the CEO buy-in. 

here is a cheatsheet on what to do when the CEO says no (or not now)

print it.
learn it.
follow it.

we have built a $7M advisory business following this process.


what you make of it?

love,
sangram

all the data you need for 2026 gtm planning

2025’s top benchmark reports reveal how pricing, ai, and growth efficiency really work. growth leaders aren’t chasing tactics they’re running systems.
this week’s research note includes

 ✨ gtm research the data behind the 2026 rules of gtm
 🌟 gtm os certified partner spotlight Ken Kramer
 📅 upcoming events and access

join 178k plus leaders reading gt monday every week.

and follow me Sangram Vajre here for more updates 🙌

View newsletter: GTMonday from GTM Partners

What 2025’s top benchmark reports reveal about pricing, AI, and growth efficiency Thanks for being one of over 178,000 forward-thinking GTM Leaders wh

Open article: All The Data You Need For 2026 GTM Planning by Sangram Vajre • 10 min read

All The Data You Need For 2026 GTM Planning

three moves that will actually prepare you for 2026

most teams will spend december polishing decks. the smart ones will fix the parts of gtm that create drag.

this week’s research note includes
 ✨ gtm research three moves that will actually prepare you for 2026
 🌟 gtm os certified partner spotlight Avnita Gulati
 📅 upcoming events and access

join 178k plus leaders reading gtmonday every week.

and follow me Sangram Vajre for more updates 🙌

Most teams will spend December polishing decks. The smart ones will fix the parts of GTM that create drag. Thanks for being one of over 178,000 forwar

Open article: Three moves that will actually prepare you for 2026 by Sangram Vajre • 5 min read

Three moves that will actually prepare you for 2026

we are about 30 days away from 2026.

if you’re a seasoned GTM leader, this is your moment of decision.

here’s your choice:

keep chasing the next executive role...

or

build your own fractional business that gives you freedom, flexibility, and control.

You might say you will “figure it out next year.”

but 2026 will belong to the ones who make the move now.

bcos here’s the truth:

you don’t need a massive audience.
you don’t need a new degree.
you don’t need to start over.

the hard truth:

if you don’t make the decision, someone else will make it for you.

2026 can either be another year in the grind or the start of your fractional freedom era.

your experience already built your credibility.

now it’s time to build your business.

love,
sangram 
p.s. dm me if you want to talk more as my goal is to help a 100 fractional be financially free in 2026.

🔥 HIGHLIGHTS this week in gtm🔥 

if your sales kickoff still feels like 2015, you’re already losing 2026.

 skos aren’t about motivation anymore!  they’re about movement, alignment, and momentum across your whole gtm org.

inside this week’s gtmonday:

gtm research: why traditional skos fail and how to run a kickoff that actually aligns your company for 2026

certified partner spotlight: meet Ariana Shannon, helping b2b saas leaders cut through the noise, accelerate demand, and win their market

analyst note: clari + salesloft merge → creating a new predictive revenue powerhouse

event: how to build a fractional business in 2026 (live session with real numbers, real mistakes, real wins)

thanks for being one of 178,000+ forward-thinking gtm leaders reading gtmonday every week

follow me Sangram Vajre for more updates

The goal of SKO shouldn't just be motivation . . . it's movement and momentum Thanks for being one of over 178,000 forward-thinking GTM Leaders who su

Open article: If Your Sales Kickoff Still Feels Like 2015, You’re Already Losing 2026 by Sangram Vajre • 7 min read

If Your Sales Kickoff Still Feels Like 2015, You’re Already Losing 2026

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Emma Lo 🧩's LinkedIn Performance

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