Elliot Scott

Content, Social Media & Marketing

Founder & CEO at ElliotDigital | Retention marketing for DTC brands | Email & SMS marketing

Hey, I’m Elliot — founder of ElliotDigital, a multi award-winning retention marketing agency helping leading eCommerce brands turn browsers into loyal customers through world-class email & SMS.

Since launching in 2021, we’ve had the pleasure of working with some of the most loved DTC brands on the planet, including:

- CRAFTD London
- Candy Kittens
- Magic Mind
- Untamed
- Cake Box
- Heights
- Free Soul
- SURREAL
- Days brewing

Too many brands treat retention as an afterthought. They pour time and budget into paid ads, but leave money on the table with clunky email design, shallow segmentation, or disconnected customer journeys.

That’s where we come in.

We combine data-driven strategy with beautiful, high-converting creative, to boost LTV, drive repeat orders, and make retention a brand-building channel.

Founder & Owner

Every one of these started as a blank screen.

No templates. No shortcuts.

Our in-house strategy & creative teams really crushed it in January.

We shipped deep, long-term benefit breakdowns…

and simple, scroll-stopping product moments.

A few of my favourites from the month. But which one’s your pick? 👇

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#retention #emailmarketing #ecommerce #klaviyo #emaildesign

Retention marketing for DTC brands | Founder & CEO at ElliotDigital | Email & SMS marketing

It might be Lent…
But we’re not giving up these tasty creatives 🍬 

Sweet drops.
Bold flavours.
And promos that actually earn the click.

Different brands. Different tones. All built from scratch.

Here are a few of my favourite emails we ideated, designed and shipped in February. As usual, the team killed it!!

Which one’s your pick? 👇

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#retention #emailmarketing #ecommerce #klaviyo #emaildesign

POV: Our team Slack channel when we share our favourite monthly emails.

A team with a shared vision.

The reactions say it all.

Not many people know this, but ElliotDigital was my Fiverr name. 

Before building the business to where it is now, I was freelancing. I spent my early days saying yes to everything. 

Shopify builds. Paid ads. Social media. Email. 

If someone on Fiverr was willing to pay for it, I was doing it. 

But here's what I noticed. Every brand I worked with was obsessing over their ad dashboards. The numbers were up, down, always at the mercy of the ever-changing algorithm - one iOS update and everything shifted. 

Meanwhile, email was quietly generating serious revenue. Stable, consistent, and when brands needed to rely on it the numbers were crazy. 

It was an undervalued channel. 

One night, walking home from the pub, my partner Chloe said something I still think about five years later. 

"Why don't you just go all in on email? It's what you enjoy the most" 

It was my lightbulb moment. 

Almost overnight, I tried to convert every freelance client to retention only. 

I lost all of them but one. 

One client. That was my entire business - a client that we still have a great relationship with now. 

But it was enough to prove the model, and enough to start building. 

Today we're a 12-person in-house team in London, working with leading DTC brands. 

I still think about that lightbulb conversation I had with Chloe. 

Probably helped that I'd had a few pints.

Bee a-Socialite

Making UGC affordable in a world where it feels out of reach. 

Crafting scroll-stopping reels, buzzworthy campaigns, and content that delivers big results without breaking the bank. 

The mission? To make social media simple, impactful, and accessible for brands ready to shine online.

Founder/ CMO

REengage Media

Turning retention into a deeper connection. It’s not just about sales; it’s about loyalty that lasts, even when the road gets rough. 

Creating tailored strategies that keep customers engaged, valued, and coming back for more. Let’s redefine retention and build relationships that stick.

Have helped more than 30+ brands reach their desired position through customized strategies

I speak fluent Email and WhatsApp and Omnichannel marketing!

Freelance Retention Marketer

Mail Minks

D'Spazio

As a true blue marketing lead of a creative and retention centric digital agency, I would be happy to take you through this part over a Gmeet or a phone call. Feel free to DM to book an appointment.

Co-Founder | CMO

Havas QED

I worked on OOH copy, social media concepts + copy, and video film scripts for Fortis Group of Hospitals.

Freelance Copywriter

ENSO Business Consulting

Retention Marketer & Copywriter

Clients Handled

Green Protein
Sugarwatchers
Neem Ayu
Berry Bee
CosIQ
Aubree

Retention Marketing Specialist

Adbuffs

Clients Handled

Auli
Plush
Li & Li
Ningen

Freelance Writer

The Boring Trip

Business Operations Manager

🚀 I specialize in retention marketing, igniting customer loyalty and maximizing revenue for businesses through strategic campaigns.

💌 Leveraging the power of E-Mail and WhatsApp marketing, I craft personalized experiences that captivate customers and drive long-term loyalty.

💥 With expertise in Klaviyo, Omnisend, Bitespeed, Contlo, Bik.ai, Business on Bot, Quick Reply, Wati, Limechat and more, I turn lackluster campaigns into triumphs, boosting customer engagement and retention.

💼 Backed by 5+ years of experience in accounting, finance, and auditing, I bring financial acuity to my marketing strategies, aligning efforts with bottom-line success.

🌐 Let's connect to explore how my retention marketing prowess can fuel the growth of your business. Reach out now to elevate your customer retention and revenue growth!

Poonam Atreya

Three women have profoundly shaped the person I am today. 😇

Their strength, honesty, and support have guided me through different phases of life, and I carry their influence with deep gratitude.

First, my mother-  a constant source of strength. Despite the struggles she faced while raising me and my family, her resilience and courage shaped my values and the person I have become.

My close friend Brinal has been my rock-solid support in this phase of life. Even while navigating her own challenges, she stands by me with honesty and clarity, helping me see the truth whenever I feel disillusioned and guiding me back to my path.

And then there is Riya Bhandari, who helped me establish my first startup, REengage Media. She supported me through the early days of entrepreneurship and stood by me through both adversity and success.

Their presence reminds me how powerful women supporting women can be.

This Women’s Day, I honour the tribe of incredible women who have nurtured, supported, and nourished me. Thank you for being part of my canopy and helping me grow.

Your strength, wisdom, and kindness have shaped my journey in more ways than words can express. Together we rise, uplift one another, and create spaces where every woman can thrive. 🌸

#IWD26

Creative Architect | Packaging to Performance AI-Led Ads, Social, Marketplace Creatives & Brand Films

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The Battle

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Engagements

Likes

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