Ella Wright

Campfire

Campfire is a leadership development subscription program that creates better managers by blending authentic peer connection, actionable content, and scalable technology. 

- Facilitate live virtual Campfire Sessions where we take private and cross-company groups through educational experiences designed to improve leadership skills
- Adapt training content to each group of leaders depending on background, engagement, class size, and real-time needs
- Learn content quickly to cover new or last-minute sessions and achieve client's needs

Virtual Training Facilitator

- Responsible for developing session materials, session facilitator scripts, and learning outcomes
- Partner with other contractors and directly with clients to ensure content is cohesive with the overall program vision and flow
- Align with stakeholders and customers on long term strategy, arising needs, opportunities, and changes and how we can adapt Campfire content, delivery, and support to ensure their success
- Coordinate with copywriters and graphic designers to create designs, resources, and descriptions for each session

Learning Experience and Program Designer (Customer Success)

Ella Wright Leadership

I provide training program and content development, design, and delivery as an independent contractor/consultant. I mostly do this for leaders but I'm always open to exploring new audiences and subjects that align with my values and interests.

I can partner with you to create structure, learning, and organization for your leaders to target key behaviors and problems or amplify existing learning experiences. 

I love the opportunity to facilitate learning experiences and am energized by bringing together groups of individuals ready for reflection and growth. 

I have experience with diverse industries and groups of leaders - landscaping, manufacturing, finance, tech, healthcare, and transportation. I can create and facilitate with native Spanish speakers as well!

Founder

Ampelis

The Ampelis mission is to help individuals and families to thrive mentally, physically, emotionally, spiritually, and relationally as societal trends pull us away from things that help us live with confidence, connection, joy, and purpose — what Ampelis calls "meaning." The team is comprised of experts in positive psychology, psychiatry, marriage and family therapy, mindfulness and meditation, and organizational behavior.

- Developed learning experiences in partnership with nutrition, mental health, and positive psychology experts
- Designed learning resources: teaching materials, slides, workbooks, and activities for 5 programs
- Collaborated with partners and experts to ensure subject matter is science-based and results-driven
- Guided and developed facilitation skills of 6 internal and external facilitators 
- Partnered with Marketing Director on the messaging and packaging of programs for diverse audiences
- Built internal processes in Wix, Nudge coaching app, and internal systems to streamline the workshop program development, launch, and maintenance process

Consultant

TGG Accounting

TGG is a Financial Consulting organization that improves business owners' lives through outsourced accounting and financial consulting.

- Partnered with HR & Learning Director to design a 3 month, virtual leadership development program for 4 levels of employees 
- Created curriculum, content, participant resources, facilitator notes, feedback surveys, success measures, and delivery plan for 15 leadership development topics
- Facilitated the program from start to finish for a group of 90+ employees ranging from Accountants to Consulting CFOs

Program Consultant & Facilitator

The Conscious Career Podcast

A podcast to help the ambitious 9-5er land their next role while maintaining their well-being and staying aligned with their values.

Podcast Host

Carvana

- Restructured strategy and execution for leadership training for 500+ leaders
- Led a new technology training delivery for 200 leaders, resulting in 100% attendance and execution
- Facilitated and trained facilitators on technical, soft skill, and org specific content for onboarding and needs based training
- Marketed and executed a 5 phased leadership up-skilling initiative to 1,500+ leaders nationwide
- Launched a bi-annual program calibration for talent org resulting in role alignment and career pathing
- Managed an incredible team of 4-6 individuals and interns to build, develop, and deploy learning content for Wholesale and Logistics teams

Manager, Leadership and Talent Programs

- Built a 9-month career transition program for associates resulting in company-wide adoption
- Revised manager onboarding and mentorship programs in <6 months for 300+ leaders
- Facilitated leadership soft skill content 2-4X per month to incoming leaders from Junior to Director levels

Program Manager, Leadership Development

- Restructured content and format for onboarding for 3 levels of leadership
- Created e-learnings and job aides to increase manager onboarding satisfaction 
- Collected data and assisted in presenting quarterly talent calibrations for 5+ levels of leadership

Talent Development Specialist

Vivint Smart Home

- Structured performance coaching training for 80+ frontline leaders responsible for 600+ reps
- Directed the training strategy and execution for a BPO site of 130+ reps in the Philippines
- Constructed a customer satisfaction-based program resulting in a 10% increase in performance
- Led the design and implementation of new training leading to 15% increase in revenue based performance

Training Assistant Manager - Customer Solutions and Account Creation & Services

- Coordinated strategic coalitions to target top 10 KPIs with 30 stakeholders across 7 departments 
- Designed content for and facilitated leadership development training for on-site and remote teams

Quality Assurance Assistant Manager, Strategy and Analytics

- Built career growth framework to drive high performance, yielding 5 promotions in 4 months
- Prepared and led training to target product sales and customer-facing practices for 200+ reps

Quality Assurance Supervisor, Strategy and Analytics

- Oversaw quality of case management and resolutions to 1,000+ customers and salesmen per month
- Executed metric and culture-based incentives for the department of 80+ reps

Team Lead, Customer Loyalty

- Coached professionals of various experience levels for a department of 200+
- Orchestrated performance incentives for 40+ reps, resulting in 10% improvement in the bottom 30%

Quality Performance Analyst, Customer Loyalty

- Performed in the top 25% of the department in customer retention

Account Manager, Customer Loyalty

U Work Employeement Services

- Mentored 15+ clients on a weekly basis in professional and interpersonal communication skills

Job Coach

Hi, I'm Ella - here to develop and deliver team learning experiences with you!

I love program design and facilitation. I thrive in brainstorming, creating a vision, and then turning it into polished, actionable learning outcomes. Whether it's instructional design, elevating existing strategy, or partnering to increase engagement, I’m here to build with you!

While I primarily work with managers, I believe leadership begins with leading yourself, and I’m passionate about empowering everyone to grow and lead from within.

You can hire me to consult on a one-time program, project, facilitate a session with/for you, or as a contractor to uplevel your team's capacity to do all the above!

Small Is Mighty (Pty) Ltd

I’ve been there...

Distracted, overwhelmed, uncertain and anxious

Looking for answers while others are looking at me expecting me to have ALL the answers

Knowing that I need to get out my own way and lead my team, my business unit and in my organisation

Being a leader is not for sissies

It requires us to get out of the day to day nitty gritty

And see the bigger picture

Have the hard conversations

Make decisions

Be our team members biggest supports

Constantly fight imposter syndrome

And all while ensuring we are meeting our own deadlines and KPIs

And your leadership journey doesn't have to feel like you are dragging yourself through the swampland of overwhelm 

You do have choices AND can feel more comfortable in uncertainty

You can try other behaviour patterns AND not feel overwhelmed

You can find ways to show up human AND hold your team accountable

You can learn how to enter conflict constructively AND create more connection

You can find work-life balance AND still be a great employee

And so many others options

If you're ready to get out of your own way and see what else is possible, I'd love to support you on your journey. Drop me a DM and let's get to work!

Middle Manager Coach

Campfire is a development platform that empowers managers to support their teams through conversations, ultimately improving employee engagement and strengthening your bottom line.

Website: https://www.getcampfire.com/

Campfire Facilitation Guide

Crossroads Education Institute (Pty) Ltd

Researched and grew the educational offering from 6 physician only courses in 2 disciplines to 30 courses in 5 disciplines catering to the specific needs of specialist physicians, physicians in training and allied healthcare professionals. Crossroads Education Institute has impacted more than 6,000 delegates in these programs.

Pivoted the face-to-face course offerings to virtual educational events in less than 30 days during COVID-19 lockdown. Delegates from around the world were able to attend programs that were previously inaccessible to them.

Researched, developed, implemented and drove the strategic plan for the organisation. This enabled a number of strategic partnerships to develop extending the reach of the organisation. 

Initiated and grew collaborations with Sandoz and Novartis some of which brought in new unrestricted medical education grants. 

Collaborated with medical societies such as Society of Neurosurgeons of South Africa (SNSA), The South African Spine Society (SASS) and The Cardio Oncology Society of Southern Africa (COSOSA) to research and develop solutions to meet their member's educational needs

Recognised for my contribution to continuing education (CPD) for healthcare professionals by being invited to join The Association for Medical Education in Europe (AMEE) CPD Committee. This ensured that I, and Crossroads Education Institute, was able to connect to a extensive network of worldwide experts and keep up to date with the latest developments in the field

Profiled in a short visual documentary at the 2019 Abbott Vascular EMEA Kick off meeting for the innovative work that Crossroads Education Institute is doing to educate specialist healthcare professionals in Africa. Abbott Vascular was therefore able to reach audiences that would previously have been unreachable

Medical Education Course Manager

Scriptpharm Management (Pty) Ltd.

Built the corporate training department from the ground up enabling sales staff to be trained according to business strategies and protocols. This substantially reduced overhead costs.

Researched all disease entities and active ingredients to develop comprehensive training manuals. Sales staff were therefore exposed to the appropriate knowledge required to successfully perform their roles

Facilitated interactive training sessions with a team of 40 sales staff to ensure all new and current employees were adequately trained to be able to effectively engage with their customer base.

Developed and assessed the competency of sales staff following training programs. Members of the sales team were therefore deemed competent in their knowledge and ability to convey key messages to their customer base

Corporate Training Manager

ScriptPharm Management

Investigated the prescribing trends in the South African pharmaceutical market. This enabled the business to identify the most popular pharmaceutical products to search for as generic molecules from international manufacturers.

Researched patent expiries of the largest pharmaceutical products resulting in the business being able to plan for their future product pipeline and staggering the registering process correctly. 

Advised the business on the latest developments in new indications for current registered pharmaceutical products. This kept the sales team abreast of new potential sales opportunities.

Developed and managed a comprehensive database on all registered South African pharmaceutical products. Team members therefore had information readily available to make key business decisions

New Business Analyst

Arrow Pharmascript

Responsible for developing relationships with, and sharing key pharmaceutical product knowledge with general practitioners within the Eastern Cape territory. This kept the business abreast of the prescribing behaviour within my territory

Driving sales within my territory. By doing so, this assisted the business to reach their strategic business goals

Developing a customer database to enable key customer information to be shared with management 

Attending sales and product training initiatives to ensure that I was at the level required to engage with my customers at a professional level

Medical Sales Representative

Rhodes University

Researched, developed and facilitated the ‘Introduction to Anatomy’ course for first year students enrolled for Human Kinetics and Ergonomics 101. Students where able to grasp the basic concepts during this course enabling them to use this as a baseline for more advanced application modules as they moved through the syllabus.

Facilitated the practical hands-on sessions for 1st, 2nd and 3rd year students enrolled in the Human Kinetics and Ergonomics program. These sessions gave students an opportunity to apply their theoretical knowledge into real world situations.

Prepared for and hosted the weekly small group tutorial sessions for Human Kinetics and Ergonomics undergraduate students. The small group sessions gave students a space to explore some of the more complex topics and raise questions from the lecture sessions

Organised and co-ordinated the undergraduate tutor roster ensuring that sessions were distributed equally amongst tutors and students were exposed to the most experienced tutors in the respective sub-disciplines

Teaching Assistant

I empower overwhelmed leaders to get unstuck by getting clear on what really matters | Leadership, Coaching, Personal Development

Inspired to improve patient care, high-performing middle managers in the MedTech industry are known to work long hours.

Regulatory changes. Product recalls. Extensive business travel. Product launches. Demanding clients. Regular layoff. New strategic implementation. Demanding bosses. Its like running on a hamster wheel that never stops.

You can't remember when you last left the office on time. Your family hardly see you. Your diary is jam packed for months at a time.

You're exhausted, overwhelmed and anxious but determined to put a smile on and keep moving forward

Until one day you question what this sacrifice is all about. What called you to the industry is no longer enough but after years of overworking, you're not sure what else to do.

That's where I come in. 

I'm a scientist who has more than 15 years experience as a high performer in the high pressured pharmaceutical and medical device industry. I've worked in a challenging middle management role servicing very demanding key opinion leaders. I spent years overworking, driven to deliver the 'perfect' product so healthcare professionals could deliver the gold standard of patient care to someone who may one day be my mother, best friend or colleague. 

I know what it is like to be the last one in the office for nights on end. I've experienced being so tired I didn't know if I can drive myself safely home. I've missed more family events, friends celebrations and funerals than I care to admit. And I know what it is like to hit the wall and realise that overworking just isn't working anymore.

If your journey sounds similar to mine, then you know it is time for a change and you are likely at a loss for what else to do. You've attended more webinars than you can count, read enough self help books to fill a library and had way too many conversations about what needs to change but struggle to take action.

What you need is a different solution and that's where I can help you.

1. Session 1 (30 mins): Meet online and you identify your areas of concern. We decide if we can work together. No charge. 

2. 6 Sessions (60 - 90 mins once every 2 weeks): You bring a topic to discuss. I offer some questions and activities to help you explore what is really going on. You identify some actions items to work on. I'm available to support you in between sessions. 

That's it. No judgement. Lots of empathy. An accountability partner to keep you on track. And someone to celebrate every tiny step you make towards building your new life. 

If you're done living a life that no longer works for you, send me a DM

taplio

The Battle

Ella Wright

Amy Wolfe

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