Edward Gorbis

Amazon Web Services (AWS)

Helping SaaS, FinTech, eCommerce, and Healthcare companies scale in the cloud

SMB Sales

500 Global

I advise entrepreneurs in The 500 Startups ecosystem.

Mentor

Jobandtalent

• Hired and built the US sales and account management team (25) to deliver our SaaS solution
• Closed $400M ARR in organic and inorganic revenue through strategic growth (110% attainment each quarter)
• Responsible for M&A integration, bridging sales and customer delivery efforts

VP, US Sales & Account Management

WeWork

• Partnered with 10-15 cross-functional partners to develop an implementation strategy and identify new business opportunities with the sales and professional services teams 
• Lead international sales, account management, and customer success team (15) and strategy with SoftBank to expand crossfunctional relationships with all 200+ SoftBank portfolio companies globally
• Managed the global SoftBank account, closing $52M in total contract value and
growing the business to 14 locations

Senior Director, Enterprise Account Management & Business Development

• Lead pre-sales activities by working with technical delivery teams (product designers and architects) to ensure the scope of work and budgets were accurately defined with clients
• Built the West Enterprise AM team (SF, LA, and Austin), hiring and training 25 Enterprise AM’s
• Grew the account management team revenue generation quarter over quarter for 1.5 years ($25M ARR each quarter & 110% retention rate)
• Lead Quarterly Business Reviews within 400+ large enterprise clients to identify opportunities for growth (generated upsell pipeline of $75M each quarter)

Director, Enterprise Account Management

Greeneum Network

• Greeneum is a decentralized cryptocurrency built on the Ethereum ERC20 protocol
• Developed partnership models and integration plans for third-party renewable developers, utilities, and smart energy innovation organizations
• Spoke at crypto and Fintech conferences to educate the market and drive adoption

Co-Founder, Head of Sales & Account Management

FirstFuel Software

• Developed plan with Salesforce to add FirstFuel as a trusted partner, lead Rest API development, and trained Salesforce teams on how to sell FirstFuel Software to utility partners
• Responded and wrote RFP responses for 8 utilities, totaling $55M ARR
• Lead a team of 3 Enterprise Account Managers with 18 accounts (300% portfolio growth)

Manager, Enterprise Account Management

Pacific Gas and Electric Company

• Scaled the data center EE program where I improved program enrollment by 50% in 12 months by launching the first localized campaign strategy and building deeper relationships with data center operators
• Partnered with Salesforce to help implement PG&E's CRM for energy efficiency customer relationship management

Senior Program Manager

Gas Transmission Systems

• Managed RFP process with multiple utilities to ensure GTS won bids with clients (6 contracts valued at $120M)

Engineering Consultant

I am an enterprise growth leader, engineer, and startup advisor.

I pivoted from Civil Engineering to Sales Leadership and have built multiple Enterprise Account Management and Customer Success teams for hyper-growth SaaS and marketplace startups. I have led various teams of 25-50 people that generated more than $500MM in revenue over the last 15 years.

In my spare time, I love to educate curious Bitcoin newbies on the fundamentals of blockchain. I believe Bitcoin is the most important innovation of my lifetime and am on a mission to onboard the next 100,000 users.

My mission is to be the Swiss-Army Knife to your business:

My portfolio:

→ I advise early-stage companies on how to strategically scale their sales team
→ I am a 2X Enterprise Sales leader for hyper-growth companies
→ I've built 2 digital products 
→ I have a 1:1 coaching business

Outside of work, I love to spend time with my wife, travel, hike, podcast, read, cook, drink kombucha, listen to music, and tinker with new ideas.

PS: Ask me about how I ensured SoftBank backstops WeWork back in 2019.

SMB Growth

Earth Girl Products

(Develop a wide range of hand-crafted organic spa products and bundled products for corporate customer engagement)
●	IT infrastructure management and technical oversight for SEO/SEM, growing online sales by 50%.
●	Develop POS and software solutions for lead management, customer enagement and omnichannel sales.
●	Website optimization, product catalog photography, and integration of wholesale distribution channels.
●	Vendor and service provider negotiation, and technology roadmap to expand distribution.

Director of Technology

Tinubu 

(InsurTech SaaS platform supporting Credit Insurance and Surety market for carriers, brokers & agents)
• Present the roadmap to customer executives and orchestrate initiatives to rapidly resolve tech debt. 
• Audited Azure utilization, reducing costs by over $250k/yr and improving response time by 10x. 
• Led assessment and recruiting process for Bangalore office, adding 12 FTEs, and integrating with US team.
• DevOps and QA automation reduced defect density 3x and manual testing time by 30%. 
• Added failover to cloud-infrastructure while cutting App Service cost 50% by migrating to Linux. 
• Managed SOC 2 audits and IaC adoption using Bicept to deploy and provision customer infrastructure.

VP of Engineering - Surety

INTELITY

(INTELITY provides a platform for customizing hotel guest experience uniting mobile, in-room, and back-of-house tools into one integrated platform.)
• Reduced AWS cost by >30% and developed modernization roadmap to remove EOL dependencies. 
• Hands-on debugging and on-site support of room controls, in-room dining, and resort services. 
• Reduced ticket volume by 20% and allowed configuration without needing to rebuild mobile application.
• Coordinate overseas CoE for solution engineering, supporting 1000+ hotels and resorts globally.
• Efficiencies in operations reduced overhead over 10% while increasing in-room dining sales by over 30%.

Senior Director Of Engineering

MasterCorp, Inc.

(MasterCorp provides housekeeping, floor care, and laundry services for over 3 million units at over 1100 locations)
• Manage organization, training, and migration to Azure-hosted infrastructure, growing team by over 3X,
• Hands-on development of event-driven .NET platform and Blazor-based PWA used by 7000 employees. 
• Partnered with Microsoft to accelerate the automation of DevOps and QA guardrails with SonarCube.
• Technical due diligence for M&A and post-acquisition integration of Applications, IT, and Payroll services.
• Promote MasterCorps' commercial and hospitality operations capabilities at tradeshows and on-site visits.

Senior Director Software Development

Derive Systems

(Automotive tech providing hardware and software to optimize ECU for performance and efficiency)
• Implemented Agile and led the creation of PMO, scaling the team from under 10 to 96 engineers.
• Principal Engineer of a hardware management for validation, programming, and OTA firmware updates.
• Create reverse engineering tools to analyze CAN/USB communication and cut development time by 50%
• Rebuild eCommerce for SCT and Bully Dog, increasing online sales by over 25% and reducing CAC by 20%
• Led the development of a new efficiency and fleet management line of business, growing revenue by 20%. 
• Integrate NetSuite with production and over 900 resellers to prioritize support and identify market gaps.

Principal Engineer (Platform) / Software Team Lead

Art & History Museums - Maitland

Member Board of Trustees

(DBM now LHH, provides strategic human resources services, focusing on employee selection, development, outplacement, and transition) Contracted to architect and implement a global job lead database and search engine. The job lead bank was multi-lingual and configurable to meet the specific needs of any region or company. This project was written in C# and JavaScript using ASP.NET with a SQL Server backend and API endpoints.

SolutionArchitect (Contract)

American Safety Council

(Professional training and certification platform providing content, simulations, and compliance for regulated end-markets serving over 3.4M students annually with over 5300 regulatory approvals)
• Lead Dev for ASPNET LMS/CRM platform supporting over 25 million students and revenue growth >250%
• Developed ML-based evaluation and keyboard biometrics to ensure security and confirm student identity. 
• Responsible for application and database, 24x7 Support, and integration with state and federal agencies.
• Pre-sales demonstrations and customized courseware presentations to executives and elected officials.
• Led engineering efforts to optimize SEO/SEM, growing sales by 30% and reducing ad costs by 25%

Senior Software Engineer

Nextelligence

(Social media platform that allows personalized home page templates to share photos and connect through social calendars.)
• Full-stack ASP.NET developer for registration, account management, and secure payment processing. 
• Led development of white-label support for ISPs to enhance usability and customize user experience.

Software Engineer

World Commerce Online

(Global eCommerce exchange, supply-chain management, and logistics solution for the floral and perishable industry) 
• Lead developer of multilingual CMS for the Floral industry using Cold Fusion and MS SQL database.  
• Led development of WAP UI for Royal FloraHolland auction, providing mobile access to the trading floor.
• Full-stack Java developer of FloraPlex reducing spoilage and unlocking markets for perishables.

👋 I am a seasoned software engineering innovator and leader passionate about pushing technological boundaries and building efficient, high-performing teams. For over 25 years, I've been at the forefront of innovative software solutions, applying my expertise in leadership and technical roles.
💡 As a firm believer in Agile principles, I have a successful track record of managing global teams and driving the technical direction for large-scale projects. I always aim to combine technology, data, and intelligent design to deliver real business value. I've leveraged my skills throughout my career to identify potential risks and develop creative solutions that mitigate them effectively.
🔄 I've honed a knack for enhancing processes, always looking for ways to improve customer value and reduce waste. My philosophy of intent-based leadership guides my approach, ensuring that I provide impactful mentoring and facilitate an environment conducive to open dialogue and conflict resolution.
🚀 One of my secret weapons has been the autonomy and transparency I provide to the engineers and directors under my management. Focus is always placed on the end user, ensuring engineers use this bias when making tradeoffs. I have spearheaded efforts to ensure engineers appreciate the nuance of the end user, whether learning how to tune a Mustang or managing back-of-house operations at a 1000-room resort. This customer-centric focus and autonomy have proven successful in creative innovations and best-in-class products and services. 
🌟 A crucial part of my role is being a talent magnet - attracting, recruiting, and integrating top talent into our ecosystem. I believe an organization's success hinges on its people, and I am committed to building and nurturing innovative, resilient, and driven teams.
I'm always keen to connect with other industry professionals, so feel free to reach out or follow me for updates. Let's navigate the future of software development together!

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Edward Gorbis

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