ContactOut

Responsible for leading the organization's efforts to identify and pursue new business opportunities that will drive revenue growth. 

Identify potential customers through research and targeted outreach.

Qualify leads and opportunities to ensure they meet the ideal customer profile.

Sales Development Representative

Tech Startup

As a Sales Development Representative, I am driven by my passion for connecting with people and helping them find the solutions they need to succeed. I bring a unique blend of enthusiasm, strategic thinking, and technical expertise to the table, along with a proven track record of generating high-quality leads that convert into loyal customers.

With my extensive experience in building and executing successful sales development strategies across a range of industries, I have honed my ability to connect with people and understand their needs. I leverage cutting-edge tools and technologies to optimize my sales strategies, using data-driven insights to ensure that I am always delivering the best possible results.

Above all, I am committed to delivering exceptional customer service and building long-term relationships based on trust and transparency. Whether you are a startup looking to establish your market presence or an established business seeking to revamp your sales development efforts, I have the skills and expertise to help you achieve your goals.

If you are looking for a Sales Development Representative who is passionate about helping people succeed and committed to delivering results that exceed expectations, let's connect and explore how we can work together to drive your business forward.

Edward  Harrison

ADP India

Senior Consultant

Oracle India Pvt. Ltd

Accomplishments:
-	Graduated from the position of individual contributor to a Scrum Master/Team Lead for consistently rendering superior quality service.
-	Excelled in the role as Scrum master and reduced the BAT execution time by 70% by optimizing the test cases and the rework by 35% by evaluating the BAT suite.

-	Accountabilities:
-	Frame strategic plans to enhance the quality and efficiency of testing BAT suite by driving the team to automate 30% of the Manual effort and still progressing. Reduced the defect leakage by 20% by setting up processes to evaluate the RCA.
-	Provide leadership to a team of 7 Engineers involved in various functional and automation activities. Cater to New Feature Testing and Regression suite of various CRM products.
-	Interact with the clients for collating and evaluating requirements and rendering customized solutions. Enhance client satisfaction by effectively resolving issues and rendering customized solutions.  
-	Participate in project planning, resource allocation, task assignment, and prioritization. Organize discussion, decision making, and conflict resolution and providing support to the team using a servant leadership style.
-	 Guide team members in developing and executing automation tests for acceptance, functional, and regression test cases. Develop Test Automation Scripts for CRM components.
-	Set up strategic partnership with the team and management to recommend and implement changes to the product to reduce defects. Work with SOAP Webservices & REST API.
-	Design, develop, execute, and maintain of automated test scripts using tools like OATS & Selenium Webdriver and Reviewing the Automation scripts.
-	Prioritize User stories and coach the team and enhance the efficiency of the team. Coordinate cross-team dependencies while grooming stories for upcoming sprints.

Project Lead

Accountabilities:
-	Involved in setting up and building a key component in Siebel CRM i.e Workflow which helped the Organization to do quality testing. 
-	Worked on a critical project for migration from eCRM to ROME. Built the setup and owning for Workflow and maintained the SR QA activities.
-	Participated in Functional testing, Adhoc testing, Sanity testing, Compatibility Testing, Re-testing, and other related tests based on the project requirements
-	Developed and implemented test cases to test the functionality of the Application. Tracked and reported the Defects with IBM Clear Quest.

Software Engineer

I am a qualified Technocrat and dynamic senior IT Professional, offering over 11 years of enriched analytical skills and insightful implementation experience, involved in the execution/management of Projects based on Agile methodology, as well as acted as Agile Lead/Scrum Master for multiple teams and led the execution of multiple agile projects from the stage of inception till final deployment and project closure. Further, I have acknowledged experience in developing Agile methodology using SCRUM Framework, studying & finalizing the business goals & aligning them with IT and facilitating decision- making process for key stakeholders as well as guiding the team to address roadblocks and issues, ensuring optimum team performance, enabling achievements organizational objectives/goals.

I would like to highlight that, I am a Certified Professional Scrum Master (CSM), experienced in facilitating daily stand-ups and daily Scrum, enabling the team to self-organize/self-manage and deliver via Agile using Scrum Framework, as well as manage Scrum Events, Conflict Resolution, Test Management, Impediment removal, etc. Similarly, I have strong hands-on expertise in all phases of Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC), with proficiency in managing and leading QA teams across Manual and Automation Testing. Equally, I have comprehensive experience in creating JIRA Agile projects and assigning Jira Dashboards like the Scrum Board, as well as worked on Confluence. Further, I have acknowledged experience in the preparation of Test Management Strategy, Test Plans, and Test Estimation in Traditional and Agile development projects. Notably, I am well-versed in Automation Tools like OATS & Selenium WebDriver, managing automation projects, Web-Services, and REST API using REST Client, SOAP UI, and Postman, with the ability to research, select & adopt emerging technologies to meet/exceed business requirements, enabling achievements organizational objectives/goals.

My constant hard work, perseverance, and dedication towards my work consistently render superior quality service throughout my professional career. Over the years, I have worked closely with seniors and peers, guided juniors and interns, and built a strong professional network. At this point in my career, I am ready to steer crucial functions for profitability and growth in a challenging role with diverse responsibilities. Please DM me or send a connection request if you’d like to discuss a job opportunity or a project that suits my skills. I’d be glad to hear from you.

taplio

The Battle

Edward Harrison

Pavan Kumar K

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