Axe Automation

We help client-focused B2B services install an automated client success framework so they can have happier customers who stay longer, pay premium rates & provide high-value referrals. Click the link to automate your client experience now.

Chief Executive Officer

Scalepath

Scalepath is an exclusive network of small business owners looking to grow themselves and their businesses

Founding Member

Google

Product Marketing Manager

Procter & Gamble

Marketing Manager

CEO, Axe Automation — Helping companies scale by automating and systematizing their operations with custom Automations, Scripts and AI Models

If you want to build a business that can work without you, you are in the right place. 

Keep reading:

If...

- You feel stuck.
- Your agency is at full capacity
- You want to grow the business, but you don't know how.
- You work with high-ticket clients so it’s all pretty manual.
- Your staff makes mistakes and misses deadlines all the time.
- You do great work, but your client relationship deteriorates over time.
- You feel like the whole business is completely reliant on you to do everything.

I can help you.

I was like you a few years ago.

It's stressful.

Good news is, I got through the tough days before and ended up exiting the business for a $7m payout in 2021.

But before I tell you how automation can fix all your problems,

Here's who I am and why you should care

Ed here. I sold my business for $7 million in 2021.

After that, I decided to start an automation agency to help other businesses scale, as I did.

The same thing I did to scale and exit my business before will work for you now: AUTOMATION!

Here are 3 reasons why it can help you:

1) Automation can do things in 1-minute that would take a human hours.

Think about all those backend tasks your staff struggles with. They should all be automated.

Once you pull the trigger, the automation is working 24/7 and does the job perfectly every time.

2) You can have a fully automated system live in less than 2 weeks.

Just map out tasks and start building. You’ll see the benefits instantly. 

To do things manually, you have to spend hours per day getting updates from staff. Such a waste of time. 

What if you had a dashboard on your phone that gave you full visibility across all projects, without having to check in on staff?

3) Automation is the best investment you can make.

Suppose you can handle 30 clients a year.

Your client LTV is $20,000.

If you have ZERO systems in place right now...

An investment in some simple automations would increase your capacity by 10-30% in the next 2 weeks. 

You'll take on an extra $60,000 to $180,000 worth of clients as a result.

Sounds great, right? 

So, I will be your Chief Automation Officer! 

I will:

- Create a business capability map that outlines everything you do every day.
- Tell you which processes should be automated, and which ones shouldn't to make sure you can spend as much time as possible with clients.
- Build the automated system for you in the most efficient and cost-effective way possible.
- Monitor the system 24/7 and fix bugs without you having to ask.

Let's talk: https://calendly.com/edaxe/automation-call

Ed Axe

Emerson

Software Engineer

National Instruments

Reduced customer downtime by 24% through optimizing system-level calibration routines
Raised customer sentiment with initiatives recommended in executive-level reports
Championed customer requirements in cross-functional collaboration to prioritize product features
Enhanced usability by contributing new features and bug fixes to the hardware driver codebase
Extended test coverage and truncated technical debt 13% through targeted ATS updates
Quickened customer success 31% by automating issue monitoring, and spurred adoption company-wide
Tooling: LabVIEW, C++, C#, TestStand, Jenkins, Git, Visual Studio, Azure DevOps, Salesforce, Power Automate

Senior Software Engineer - Semiconductor Test

Aligned customer needs with system capabilities and reduced test time by developing new measurement standards
Ensured ease of use and robust operation through refactored and partially automated calibration procedures
Improved platform reliability and customer confidence by developing key hardware monitoring features
Managed SLA metrics organization-wide while assigning and monitoring customer escalations
Tooling: LabVIEW, TestStand, C#, Perforce, Azure DevOps, Salesforce

Staff Software Engineer - Semiconductor Test

Achieved confident release ahead of schedule by implementing and validating comprehensive test solutions
Reduced production costs and improved manufacturing uptime via detailed calibration and maintenance procedures
Facilitated predictable knowledge transfer through direct support of manufacturing teams across multiple time zones
Contributed to architecture of a new extensible object-oriented codebase for cross-functional standardization
Met organizational demand through extracurricular mentorship and accelerated onboarding of new Test Engineers
Tooling: LabVIEW, TestStand, Perforce, JIRA, PowerShell, Python

Staff Test Development Engineer - RF

Fostered growth of the Product Support team through hands-on technical leadership
Maintained customer sentiment by leading root cause investigations into internal processes and supplier quality
Advanced usability and documentation standards while advocating customer needs in new product development
Coordinated on-time delivery for two large-scale software releases across more than 20 dev teams each
Planned and executed successful handoff to replacement while assuming responsibility for new role (3 month overlap)
Tooling: LabVIEW, TestStand, Perforce, JIRA, Python, AutoHotKey, Tableau, Salesforce

Staff Product Support Engineer - RF

Balanced needs of multiple organizations as the liaison for R&D involvement in critical customer escalations
Sustained customer satisfaction by guiding corrective actions in collaboration with QA and dev teams
Informed new product development from collection and analysis of customer feedback
Partnered with cutting-edge research customers through a multi-year beta software program
Tooling: LabVIEW, TestStand, Perforce, JIRA, AutoHotKey, Tableau, Lotus Notes

Product Support Engineer - RF

Cultivated growth of 15+ engineers, coaching and mentoring on performance and career planning
Supported strategic customer engagements over a wide range of pre- and post-sale inquiries
Clarified and accelerated escalation processes by designing and implementing a streamlined Go-To system
Won sales opportunities through assignment, oversight, and completion of multiple Proofs of Concept
Tooling: LabVIEW, TestStand, Lotus Notes, AutoHotKey

Applications Engineering Lead

Provided first-line support for thousands of customers over phone and email
Learned the full catalog of HW and SW products though training and self-directed projects
Generated warm leads for the sales organization by assisting customers with purchasing decisions
Instilled company culture and organizational norms during mentorship of entry-level hires
Tooling: LabVIEW, Lotus Notes

Application Support Engineer

I didn’t plan to be a coder, I was dead set on sales. 

Fortunately my first job trained all engineers in their software platform from day 1. Have to know the products you are selling right? Once I got a taste I switched focus right then and there. 

Scraped and clawed my way into the developer world. What I couldn't get from work I picked up on my own. Planning and executing project-based learning paths became second nature.

Along the way I’ve made time to grow into a well-rounded workplace contributor too:
• Supporting, training, and advocating for customers
• Managing projects and leading teams
• Mentoring peers and influencing executives

I've worked with a lot of different platforms, tools, and stacks. The most notable are: LabVIEW, React, Typescript, Python, Kotlin, Node, Express, Next, Django, Flask, FastAPI, C++, C#, REST APIs, HTML 5, CSS 3, Material UI, Bootstrap, Sass, Bokeh, D3.js, PostgreSQL, MongoDB, GraphQL, AWS,  TestStand, Postman, Jest, Cypress, ESLint, SonarCloud, Webpack, Plasmo,  Jenkins, VS Code, Perforce, Git, Bash, PowerShell, Docker, Kubernetes, Terraform, Google Apps Script, Zapier, Airtable, IFTTT, AutoHotKey, Power Automate, JIRA, Azure DevOps, Salesforce, Lotus Notes, and Tableau.

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The Battle

Ed Axe

Peter Williams

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