Dylan Whitman

Let’s go!

CEO and Co-Founder

Inveterate.com - Creating a new category of loyalty program software for merchants to empower their most committed customers with an elevated level of customer experience. Backed by Vertical Venture Partners, Alpaca VC, Silicon Ventures, Centre Street Partners, SuperAngel, Pari Passu Venture Partners and a phenomenal group of eCommerce merchants and SaaS operators.

Dylan W.

💬  Stephen Jones

Ecom Tech Geek - Partnerships @ DigitalGenius

Ecommerce is my primary area of expertise, specifically:

Highly Proficient in: 
- Operations (Managing omnichannel orders, inventory, warehousing, shipping) 
- D2C Customer Experience Optimisation
- Commercial Analysis 
- Tech Stack Audit
- NPD/Innovation Management 

Competent: Marketplace Management, Brand Management/Design Process, Email Marketing, CRO, STP Marketing, Copywriting

Basic Understanding: Paid Search, Paid/Organic Social, Organic Search, UI/Web Design, Photography/Graphic Design, Accounting

General Skills: 
- B2B Business Development, particularly Partnerships & Outbound
- All elements of B2B sales in SMB & Mid Market (Prospecting through to Account Management)
- Process Management
- Project Management
- Critical Thinking & Data-driven Decision Making
- Strategic Planning

Head of Partnerships

DigitalGenius is the AI platform for ecommerce that puts 40-70% of your customer support on autopilot. The software does this by understanding conversations, automating repetitive processes and delighting your customers.

The platform is powered by deep learning that understands your customers’ objectives, then drives automated resolutions through APIs that connect seamlessly to your own backend systems.

Our customers include retailers such as Selfridges, Holland & Barrett, Deichmann, Brooks Brothers, G Star, ON and many more

Q1 2023 - 186% of revenue target

💬 Stephen Jones

taplio

The Battle

Dylan W.

💬 Stephen Jones

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