Dr. John McGill 

During my time as a business coach & strategist, I've had the privilege of helping coaches, consultants, and solopreneurs elevate their businesses to new heights. 

My mission? To help them craft irresistible offers and effortlessly fill their client books—without any stress or salesy vibes.

Here's how I approach each client engagement:

Brand Boost: We start by transforming their brand into a client magnet. Through strategic positioning and messaging, we ensure that their brand stands out in a crowded market, attracting their ideal clients like bees to honey.

Client Connection: Next, we focus on converting interests into bookings through genuine conversations. By fostering authentic connections and building trust, we turn potential clients into loyal customers who can't wait to work with them.

Streamlined Systems: To streamline operations and eliminate unnecessary complexity, we implement efficient systems and processes. This allows them to focus their time and energy on what they do best—serving their clients and growing their business.

Peak Performance: Finally, we prioritize their wellbeing and work-life harmony. By helping them achieve fulfilling workdays with optimal health, focus, and energy, we ensure they can sustain their success in the long run.

I'm passionate about making their journey to success as smooth and enjoyable as possible. 

Whether it's making their business more profitable, healthier, or simply more enjoyable, I'm here to help.

If you're ready to welcome more clients with ease and take your business to the next level, let's chat. 

Send me a DM, and let's start crafting your path to success together.

Business Coach & Strategist

The College of Law Australia

You know the job, the one job where you get to use all the best parts of yourself?

Well, this was that job for me.

In the start of my legal career I had an experience where I was told I would never succeed in the legal world because of the colour of my skin.

A partner in a law firm said those words.  He said it because he liked me and thought he was doing me a favour preparing me for reality.

Imagine then the irony of finding myself running a law school in a country on the other side of the world?

Not just running it, changing it.

When I took over as the Executive Director, I inherited a program that hadn’t made any profit.  

What it did have was an incredible team of passionate people committed to giving students everything they could.

All my years of teaching, curriculum development, business coaching, sales training, business development and product development came together.

I tore the entire program apart and had everything rebuilt.

The efforts bent us all.  No one broke.

We went from the 5th largest post-graduate program for lawyers in Australia to the 2nd largest.

We doubled enrolments.  We doubled revenue.

We became profitable after my 3rd year of leadership and stayed profitable.

Was it hard?  The hardest thing I’ve ever been a part of.

Were there battles?  I still bear the scars.

Was it worth it?

Our completion rate went from 30% to 80%.

Our representation of women graduates went from 50% to 70%.

Yeah, it was worth every bit of blood, sweat and tears.

Best. Job. Ever.

(Ok, except for the one now where I work for me ;-)

Executive Director, Practitioner Education

Prime Practice

Fun fact: I’m terrified of dentists and they used to be my clients.

Well, I should say, I was terrified of dentists until I started working with them.

Here’s what most people don’t realise–dentists are some of the hardest working professionals alive.

Most dentists have their own practice.  Their practice is a million dollar plus business with staff and a relatively flat structure.

Dentists find themselves having to be responsible for:
- The delivery of services
- The human resource manager
- The marketing manager
- The sales manager
- The business development manager
- The client services manager

Oh, and like lawyers with their own practices, dentists didn’t learn business management in dental school.

That’s where we came in.  As business coaches we helped to fill the business gaps.

We trained everyone up in systems management and client services.  

Taught the dentists new sales techniques.

And then coached the dentists on business performance and ways to grow the practice.

I loved getting to know the dentists and their teams.  

Without a drill in their hands, they weren’t scary at all.

Then an interesting thing happened.

I came to this role after I had been working as a sales coach, living and breathing sales.

I observed one of our information sessions for practice owners and realised we could improve what we said and how we communicated our value to prospective clients.

Problem was, how do I share this with the executives and the CEO who started the company and who had run things for years and I was relatively still new?

I did what anyone in my shoes would do of course: I created a presentation diagnosing the problem and presenting a solution and invited the executives to a meeting none of them had been expecting.

How did it go?

The next week I was promoted to a new role as the Business Development Manager with a 50% raise.  

So, yeah, I’d say it went ok.

Business Development and Marketing Manager, Business Coach and Trainer

BOC Gases

Have you ever taken a job completely outside your comfort zone?

This was that type of job for me.

Not for the work we did.  The work was well within my skill sets. 

The environment was something new.

Gas? Products so dangerous every employee was required to take defensive driving classes?

I never imagined I’d be working in the sciences, let alone in something like natural gas.

It was a blast though (pun fully intended).

I started out with the training team associated with safety, health, environment and quality.

We designed rapid fire training programs, capturing the subjective matter knowledge of people working in the field.  

This was a role filled with characters and I enjoyed every moment.

An internal role popped up to work with the sales team as a sales coach and I couldn’t pass up the opportunity.

I became immersed in the world of sales at a product level, and supporting a sales team.  

Pure salespeople have an infectious energy.  They’re a hungry bunch.  Never a dull moment around them.

My favourite part was working on the sales coaching program.  

We introduced neuroscience coaching programs with the sales techniques.  

You should have seen the transformations as people learned more about how their brains impacted their behaviours.

This role gave me so many practical skills I still use to this day.

Sales Coach and Trainer

University of Sydney

Have you ever been a one-person show in a team?

I feel your pain, and your triumph.

As always, the best part of this role was the team I worked with and my students, the tutors.

The challenge was the team I worked with each had their own unique program and we were all forced to do everything ourselves for our own programs.

Meaning:
- Creating and delivering the training
- All the event management
- Designing the workshop, marketing and communication materials
- Managing the registrations, bookings and catering
- Designing pilot initiatives
- Coordinating peer observation and review programs
- Implementing a mentoring program
- Creating a reward and recognition program for tutors

My program was responsible for teaching and training over 120 casual tutors at the Business School.  

Most were students themselves and had never taught before.

I had my work cut out for me to try and make the program inviting enough to attract as many tutors as possible.

I created and delivered over 30 individual train-the-teacher seminars.  All in person.  Before Zoom took over the world.

Loved every minute of it.

Clearly, this job prepared me well to eventually run my own business.


P.S.

I was also juggling my own PhD, and teaching my own classes in Organisational Development.

My fondest memory will always be my last day of teaching so I could focus on finishing my PhD and my students, the tutors, had a surprise for me leaving me speechless for the first time ever.

Still brings a tear to the eye.

University Tutor & Teaching Development Manager

Increase peak executive performance with strategic mental sharpness habits in 90 days | Founder & Director: 90Well & 90Well@Work

I help coaches, consultants, and solopreneurs craft irresistible offers and book more clients—no stress, no salesy vibes. 

Here’s my straightforward approach:

1/ Brand Boost: make your brand a client magnet.

2/ Client Connection: turn followers into clients with genuine conversations.

3/ Streamlined Systems: simplify your operations to focus on your passion.

4/ Peak Performance: achieve fulfilling work days, with health, focus & energy, consistently.

I’m here to help you book more clients the easy way. 

Let’s chat about making your business profitable, healthy and enjoyable.

Book more clients (& stress less) to enjoy the job you love.

DM me for more.

Dr. John McGill 🧠

Sabbatical

Working on my doctoral dissertation and spending more time with my wife and kids

Sabbatical break to work on my doctoral dissertation

ShareBuilder 401k

•	Led Sales, Marketing, Customer Service, Product, Finance, HR, Accounting, IT Infrastructure, & Facilities

•	Crafted a $200M acquisition of a competitor that has generated more than $25 million in profit

•	Drove M&A event from Capital One with an on-time closing, final price 50% under budget, & $3M in year 1 profit

•	Achieved more than 4X EBITDA/Net Income goal for fiscal 2020, 2021, 2022 & 2023

•	Grew assets at a compounded annual growth rate (CAGR) of more than 35%

•	Piloted sales increases of more than 20% annually

•	Created a customer success organization that saw FinTech SaaS renewals at a 99% rate

•	Constructed handbooks, manuals, & plan documents in house saving over $2 million at startup

•	Vetted & contracted all vendors (Insurance, HRIS, Payroll, VPN, Security, Salesforce, Five9, Jira, Meraki, etc.)

•	Oversaw modernization of all technological systems savings of more than $3 million annually while leading to greater efficiency, risk mitigation, & business continuity

•	Distilled brand partnership efforts to concentrate on affinity, ISV, strategic, and influencer efforts to dive a 12% increase in partner leads and 12 new national partner agreements

Chief Operating Officer (COO)

Capital One

•	Collaborated with 8 Director teams across 6 sites to create the rhythm of the business (ROB), resulting in improved execution alignment for 850+ associate stakeholders including Sales, Presales, Sales Operations, Partners, Marketing, Services, & Customer Success, 52% Y/Y pipeline growth, & an 11% reduction in account whitespace within 9 months

•	Directed cross-functional teams, bringing together small & mid-size (SMB) business customer data, expanding whitespace customer interaction opportunities by 30%, & driving an increase in SMB product penetration by 23%

•	Public relations media spokesperson for radio, TV, & events (SXSW, GROWCO, Dreamforce, etc.)

•	Grew revenue by 32% compounded annual growth rates (CAGR) over 8 consecutive years

•	Increased assets under management (AUM) by 35% CAGR over 8 consecutive years

•	Boosted customer acquisition by 18% CAGR over 8 consecutive years

Vice President, Business Strategy, Acquisition & Retention

•	Saved over $100M in annual spending by moving Capital One from 26 instances of Salesforce to 2 (Business & Consumer) while also increasing whitespace business customer opportunities by 47%

•	Mentored startup founders on business fundamentals, financial discipline, & the FinTech landscape as an advisor in Capital One Lab’s startup accelerator. Three advised companies generated $300 million in profit for COF

•	Delivered on aggressive sales growth of $500M & $750M Y/Y

Senior Director, Business Development & Retention

•	Led a cross-functional cohort to craft Capital One's first diversity, inclusion, & belonging mission (later DE&I)

•	Expanded external sales team to 6 regions capturing $1.5B in mid-market and enterprise accounts over 3 years resulting in $10M in new recurring annual revenue

•	Initiated business banking referral program including crafting all messaging, training, & program details to increase customer whitespace opportunities by 78%

Director, Sales & Customer Services

•	Pushed external sales team to 3 regions & captured $180M in new SMB & enterprise sales in the first 12 months
 
•	Began managing call center customer service teams, quickly solving customer issues & driving an increase in Net Promoter Score (NPS) from +11 to +42 over 12 months

•	Created a Fee Fighters superhero campaign (piggybacking on the superhero movie craze) where employers & employees could receive social badges by uploading newly legislated fee disclosure documents increasing upmarket leads by 29

Senior Manager, Sales & Customer Service

•	Initiated & led a multi-year partnership with Costco resulting in a 57% annual increase in sales

•	Established external sales role to push "upmarket” resulting in the company's first $1M, $2M, $5M, & $10M sales

•	Segmented sales roles by customer type & associate experience creating 5 sales roles & 8 customer archetypes resulting in sales gains of 13% Y/Y & increased revenue of 26%

•	Led partnership acquisition strategy (affiliate, affinity, cross-marketing, distribution, influencer, ISV, strategic, referral, & white label) resulting in 47 agreements in the first 12 months and a 27% increase in qualified leads

•	Launched a reseller program, collaborating with external firms as authorized resellers to increase product reach resulting in a sales boost of 19%

Senior Manager, Sales & Marketing

•	Refined sales process & technique to increase sales by 234% in 12 months

•	Crafted dynamic customer journeys resulting in a 94% conversion increase & a 56% gain in sales Y/Y

•	Reformed product marketing messaging & voice driving a 187% increase in leads, 119% increase in opportunity creation, & a 62% increase in sales Y/Y

Manager, Sales & Marketing

AutoNation

•	Built, optimized, & refined sales processes & engagement framework for internet sales departments across multiple regions & then nationwide, reducing engagement time from days to minutes, resulting in sales increases of 387%

•	Designed & deployed Microsoft Dynamics, Customer Relationship Management (CRM), increasing revenue by 7% & earnings by 15%

•	Led product team that evaluated paper processes for digitization, eliminated $30M in annual spending, & increased on-time financial EOM close by 26%

•	Developed positioning, messaging, & campaign materials to propel AutoNation's $21 billion revenue, including messaging, pitch decks, creative, & datasheets.

Director, Sales Process & Operations

Younger Kitchens

Founder/Owner

People Leader | COO | CRO | CEO | Creating Efficiency | Accelerating Growth & Revenue | Satisfying Customers | Change Management | GTM Strategy | Fintech | Capital One | ING | AutoNation | Founder

An inclusive hands-on executive focused on finding talented people, optimizing processes, and disrupting markets with winning strategies. This is an approach that has equaled 20 years of explosive sales growth, brand-loving customers, and huge increases in revenue and earnings. Always examining challenges with a creative entrepreneurial approach while also applying business fundamentals through a rigorous financial lens. Utilizing Organizational Change and Leadership expertise acquired through doctoral studies at the University of Southern California to achieve impactful and lasting change!

Known for:

✓ Ability to Get Things Done
    • Always Meeting Deadlines & Quota
    • Providing Targeted Problem-Solving
    • Influencing Cross-Functionally Throughout Organizations

✓ Leading Initiatives that Spark Significant Gains in: 
    • Efficiency
    • Productivity
    • Operational Effectiveness

✓ Leveraging Interpersonal Acumen & Superior Communications Skills to Establish Relationships of Trust that Drive Growth & Exceed Objectives

✓ Bringing Extensive Enterprise SaaS sales, Go-To-Market, Product Marketing, Business Development, Customer Success, Finance, Accounting, & Partnering Expertise to Ignite Transformational Growth

✓ Being an Intellectually Curious Problem-Solver who is Successful in Identifying & Overcoming Business Obstacles

✓ Creating Diverse & Inclusive Cross-Functional Cultures that Empower and Instill a Shared Vision – Aligned with Aggressive Business Objectives & Goals

✓ Managing by the Numbers by Directing the Creation of Ambitions, Concrete, & Aligned OKRs/KPIs to Create Action-Oriented Achievement

✓ Being an Excited Father, Dedicated Husband, Early Adopting Technology Enthusiast, Sports Junkie, Whiskey Connoisseur, Indulgent Epicurean, & Flawed, but Ever-Evolving Man

Specialties: Revenue Growth | Strategy | Profit Optimization | Go-To-Market Leadership | Technology Solution Innovation | Account Management | Growth Strategy | Major Project Management | Sales and Marketing | B2B | B2C | Multichannel | Executive Vision | Organizational Development | Business Turnaround | Customer Acquisition | Customer Retention | Operations | Operational Excellence | P&L | Strategic Planning | Tactical Execution | Digital Transformation | Global Go-to-Market Planning | GTM Leadership | Continuous Improvement | Customer Success Management | Process Engineering | Digital Channels | Brand Strategy | Team Building | Analytics | Business Development | Client Relations

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Dr. John McGill 🧠

Robert Younger

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