Doctor

Ruby General Hospital

Built a high-performing team to protect patients and healthcare workers leading to 70% decrease in healthcare associated infections
Brought down CLABSI incidence to Zero through Six Sigma Project using Healthcare Failure Mode Effects Analysis (HFMEA) which got the CAHO-Qimpro QualTech 2021 Award
Streamlined vaccination services resulting non-compliance rate below 5% from 70%.
Constructed policies and protocols regarding hospital engineering works and antibiotic usage
Performed to obtain NABL accreditation of molecular laboratory as well as the whole laboratory services

Consultant

Institute of Neurosciences

Established the department of Infection Prevention & Control increasing the brand awareness by 17%
Designed the surveillance process to cut down the data collection errors from 90% to below 1%
Developed protocols for neurological and neurosurgical procedures leading to drop in secondary infection rate
to below 1%
Leveraged daily processes to decrease the COPQ of the hospital by 80%

My main clinical areas are in Infectious Diseases, COVID-19, Infection Control and critical care. My main interest are Hospital and Healthcare Management, Process Control, Quality Improvement, Accreditation, Audit, Antimicrobial Stewardship and Standardization. I am one of India's First CSSD Auditors. I also provide customer-oriented training and guidance in the field of healthcare engineering and hygiene.

Hear from my AI prompt:
Dr. Sourav Maiti is actively involved in spreading awareness regarding hand hygiene through the NAMASKAR drive. Here are some details about this initiative:

1. NAMASKAR Drive:
   - The NAMASKAR drive is an awareness campaign led by Dr. Sourav Maiti to promote proper hand hygiene practices among the public.
   - The name "NAMASKAR" signifies the traditional Indian greeting, where folded hands come together in a respectful gesture. In this context, it also represents the importance of clean hands.
   - The drive aims to educate people about the significance of washing hands thoroughly and frequently to prevent the spread of infections and diseases.

2. Activities and Strategies:
   - Dr. Sourav Maiti conducts workshops, seminars, and awareness sessions in schools, colleges, community centers, and healthcare facilities.
   - He emphasizes the following key points during the NAMASKAR drive:
     - Proper Handwashing Technique: Demonstrating the correct way to wash hands with soap and water for at least 40 seconds.
     - When to Wash Hands: Highlighting situations when handwashing is crucial (after using the restroom, before eating, after touching surfaces, etc.).
     - Hand Sanitization: Educating people about the use of alcohol-based hand sanitizers when soap and water are not readily available.
     - Avoiding Face Touching: Encouraging individuals to avoid touching their face (eyes, nose, mouth) with unwashed hands.
     - Community Engagement: Engaging local communities, schools, and organizations to participate actively in promoting hand hygiene.

3. Collaborations and Impact:
   - Dr. Maiti collaborates with other healthcare professionals, NGOs, and government agencies to amplify the reach of the NAMASKAR drive.
   - Through these efforts, the campaign has successfully raised awareness about hand hygiene, leading to better health practices and reduced transmission of infections and has earned accolades from CDC.

Remember, practicing good hand hygiene is essential for our well-being, especially during pandemics and outbreaks. Let's all join hands (figuratively) in the NAMASKAR drive and keep our hands clean!

Dr Sourav Maiti

DCM Shriram LTD

Deputy Manager

•	Customer complaint analysis and submitting RCA to service, sales & customer.
•	Warranty (Reorder) failure ,NC & recurrence analysis and providing replacement to customer.
•	Conducting GEMBA audit against customer complaint (field failure) & coordinating with CFT to provide RCA (why-why analysis & 8D)
•	Ensuring control on product / process quality parameters as mentioned in drawings / specifications / quality plans / process route sheets and so on through inspection & testing
•	Leading Internal Audit and 3rd party Audit SGS, BSI- ISO 9001:2015,ISO 14001, ISO 45001 with QMS Manager
•	Preparing daily & monthly MIS For warranty , initiative , Final inspection
•	Establishing, documenting, implementing & attaining continual improvement of Quality Management System (QMS)
•	Driving capability improvement of processes, systems & people through implementation of quality pillars
•	Facilitating strict compliance to all quality management systems, reporting NCs, identifying the root causes and implementing corrective measures
•	Undertaking analysis of process flaws by applying various quality tools like Gauge R&R, Control Charts, 7 QC Tools, SPC; eliminating wastages & losses through Lean Manufacturing, 5S & Kaizen and regular audits

Quality Manager

Fenesta Building Systems (Unit Of DCM Shriram Limited)

Establish  new unit for aluminium and standardisation for the process.

Assistant Manager

Munjal Showa Ltd. (Hero Group)

•	Participating in technical review meeting with CFT team to develop new product
•	Responsible for QAP and ITP preparation for new as well as existing projects
•	Drawing study and feasibility study of manufacturing process for new products
•	Coordinating with team for PFMEA & Control Plan preparation
•	Responsible for joint inspection of parts with customer and submission of quality records to customer.
•	ISO/IATF 16949 documentation - Follow & maintain the ISO records & QA-QC related observations in our ISO system. Preparation of Product release specifications Sheet, Inspection Plans, & In-process maintenance check Sheets, Standard Operating Procedures, & Work Instruction.
•	Responsible for booking rejection in SAP
•	Preparing daily PPM for rework and rejection and tracking actions to control rework and rejection PPM
•	Responsible for root cause analysis of quality related non-conformance, submission of
8D, RCA to customer and complaint closure in customer portal
•	Determines quality improvement parameters by identifying statistical methods relevant to manufacturing processes
•	Co-ordinate with production team to reduce in – process rework & rejection
•	Responsible for allocation of work to quality inspectors
•	Ensuring 5S, smooth Process flow and practicing lean manufacturing principles.
•	Testing of Materials - Testing of welding (Spot, Resistance, MIG, Fusion) performance of regular production, record, Mechanical testing of weld metal & Batch clearance based on product release specification.

Senior Engineer

An effective communication with excellent relationship building &amp; interpersonal skills.
Strong analytical Skill.
Problem shooting.
Customer dealing.
Organizational abilities.
CORE COMPETENCIES          
Process Engineering:-
Concern in the whole activities like planning, implementation of quality aspects; meeting the day by day requirements of customer and management.
Controlling the various aspects of mass production; quality control parameter. 
Verifying the quality norms, Lay down and achieving the target of rejection.
Quality:-
Establishing quality standards, Quality system, implementing stringent quality control systems for all operations to enhance quality of products and reduce the rejection rate

Assistant Engineer

About Me

I am a seasoned quality management professional with a proven track record in enhancing product quality, optimizing processes, and ensuring customer satisfaction. Currently serving as Deputy Manager QA at DCM Shriram Ltd's Fenesta Building Systems division in Bhiwadi, I specialize in supplier quality, evaluation, and development, with expertise in various quality methodologies and standards.

With extensive experience in inspection, product testing, process audit, and customer complaint analysis, I have successfully reduced reorder and recurrence rates through meticulous field failure analysis. My skills extend to the establishment and maintenance of International Quality Management Systems, including ISO, Six Sigma, Lean, FMEA, and more. I excel in capturing customers' voices through interactions and site visits, using problem-solving techniques to drive continuous improvement.

My proficiency includes PFMEA, defect-wise analysis, downtime analysis, KPI tracking, and CAPA management. As a key member of the Cycle Time Reduction (CTR) team, I contributed to increasing production efficiency by 50% within the existing setup.

I am known for my organizational skills, leadership abilities, and strong analytical mindset. My experience covers various commodities, such as aluminum doors and windows, machining, assembly, fabrication, rubber, casting, sheet metal, and powder coating.

In my current role at DCM Shriram Ltd, I have been responsible for conducting inspections, product audits, and process audits, ensuring control over product quality parameters. I have also been instrumental in customer complaint analysis, warranty failure analysis, and the implementation of corrective actions.

During my tenure at Munjal Showa Limited, part of the Hero Group, I played a vital role as a Senior Engineer Quality, contributing to the development of new products, quality documentation, and ISO/IATF 16949 compliance. I actively participated in technical reviews, conducted feasibility studies, and led root cause analysis efforts.

I am dedicated to furthering my expertise and making a significant impact on the organizations I serve. If you are looking for a quality management professional with a proven ability to enhance product quality, streamline processes, and drive continuous improvement, I invite you to connect with me.

#QualityManagement #SupplierQuality #ProcessOptimization #CustomerSatisfaction #ISO #SixSigma #Lean #ProblemSolving #ContinuousImprovement

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Dr Sourav Maiti

Shirish Bhardwaj

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