Customer Success Manager @ ScoreShots | Helping athletic programs (youth, high school, college & professional) create better graphics. | Delivering top-notch and high quality customer service with a focus on technology.

I’m a Web & Accessibility Consultant turned aspiring Career Coach who loves helping people move forward, whether that’s building a more accessible website, navigating a career transition, or simply finding clarity in a confusing season.

Over the past several years, I’ve worked with small businesses, nonprofits, and leaders across different industries to improve their digital presence and make their websites more welcoming to everyone. Along the way, I realized something big: the part I enjoy most is helping people. Listening to where they’re stuck. Offering guidance. Helping them see options they didn’t realize they had.

That’s what led me to career coaching.

I especially love supporting people going through transitions: former coaches, career changers, and anyone trying to figure out “what’s next.” I’ve been there myself, and I know how overwhelming it can feel. My approach is simple: clarity, confidence, and a clear next step forward.

What I bring:

⭐ A coaching mindset shaped by years of client support and consulting (and being a college coach). 

⭐ Experience translating complex problems into simple, actionable plans

⭐ A people-first approach grounded in empathy, encouragement, and accountability

⭐ Real-world understanding of transition, growth, and reinvention

Whether I’m improving a website’s accessibility or helping someone prepare for their next opportunity, my mission is the same: to make things easier, more transparent, and more hopeful.

If you're navigating a career transition, need accessibility support, or just want to connect, I’d love to talk.

Doug McSorley

📣 Talent Spotlight: Meet Amy Cronin
Director of Operations | Supply Chain & Logistics Leader | Operational Excellence

This spotlight features Amy Cronin, a senior operations and supply chain leader with more than 20 years of experience driving results in complex, fast-paced environments. Amy is known for building strong teams, improving systems end-to-end, and leading with visibility and accountability.

🔹 Location: Macedon, NY
🔹 Open to: Hybrid or on-site leadership roles (local or regional)
🔹 Target Roles:
• Director of Operations
• Director of Supply Chain / Logistics
• Operations Leader (Manufacturing, Distribution, Consumer Goods)

🔹 Let’s Connect: https://lnkd.in/gsQwYe9T

⭐ Top Skills & Strengths

• End-to-end supply chain & logistics leadership
• Hands-on, visible leadership with strong team engagement
• Creative problem solver with a practical, results-driven mindset
• Process improvement, continuous improvement & KPI execution
• Large-scale warehouse & distribution operations

🚀 Notable Highlights

• Led regional supply chain and distribution operations across North and Latin America, supporting 150,000+ sq. ft. DC operations and 200+ associates
• Drove measurable improvements in operational efficiency, customer satisfaction, and supply chain resilience through process optimization and digital integration
• Recognized as a 2023 SIA Women in Security Power 100 Honoree and founder/executive sponsor of Women@Bosch

✨ Quick Snapshot

Amy is a seasoned operations and supply chain leader who combines strategic thinking with hands-on execution. She thrives in environments where leadership, accountability, and operational impact matter and she’s looking to bring that experience to a local organization ready to grow.

If your organization needs an operations leader who can scale teams, strengthen supply chains, and deliver results, Amy is someone worth connecting with.

Let’s keep lifting up great talent. 🌱

#TalentInTheSpotlight #CareerSpotlight #OperationsLeadership #SupplyChain #Logistics #OperationsJobs #Leadership #Hiring #OpenToWork

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Precision Nutrition - Level 1 Nutrition Coaching Certification

WebAIM - Accessible Documents: Word, Powerpoint, and Acrobat by WebAIM

Advanced PDF Accessibility 

Creating Accessible PDFs

Athlete Marketing Essentials: NIL Certification

Intro to Photography

Public Relations in Sports

Social Media and Sports Marketing

Sports Events and Entertainment

Sports Marketing

Sports Sales and Sponsorships

Graduate of the Sports Marketing and Media Bachelors Degree program.

I started in the Computer Information Systems program and finished with a Business Administration Associates Degree. 

I was in the Engineering Science program. 

US Lacrosse

A major revision to the legacy Inside Lacrosse store-front using an increasingly popular opensource e-commerce outfit named OpenCart. The software is deployed in a highly-available, high-capacity multi-server cluster utilizing Xen virtualization.

ILStore.com

Customer Success Manager | Helping athletic programs (youth, high school, college & professional) create better graphics. | Delivering top-notch and high-quality customer service with a focus on tech.

As an Internet Marketing Specialist & Lacrosse Evaluator at CyberXtrain, I have been delivering web analytics, SEO, and social media marketing for customers in the sports and fitness fields for over 25 years. I have a proven track record of increasing clients' website presence and updating content, as well as creating highlight lacrosse films for players to showcase to coaches. I also produce game highlights for the Monroe CC and Roberts Wesleyan College Lacrosse Teams, which have helped increase our web and social media traffic.

In addition to my role at CyberXtrain, I am also a Freelance Lacrosse Evaluator and Recruiter for various companies. I leverage my experience as a Customer Success Manager to drive success in accounting by consistent communication with customers and helping resolve issues quickly. I was the primary person on the project that helped Presto Sports collect $2.5M back in past-due invoices. I am also certified in Athlete Marketing Essentials: NIL by Front Office Sports and Creating Accessible PDFs and Advanced PDF Accessibility by LinkedIn. I am passionate about using my skills and certifications to help athletes and organizations achieve their goals.

Senior Logistics Management Professional Dynamic and Motivated Leader in Strategic Logistics and Sales Operations

Career Coach | Web & Accessibility Consultant | Helping People Find Clarity, Confidence & Their Next Step Forward | McSorley Designs

Looking for a new role right now? I’d love to help get more eyes on you this week.


I’ve been using this space to spotlight people in my network who are #OpenToWork, and it’s been incredible to see how much visibility and momentum a single post can create.

The job search can feel overwhelming, and sometimes all it takes is one extra introduction, one share, or one person saying, “I know someone.”

Here’s how I can help:

• If you’re #OpenToWork, send me a message. I’ll share a simple template so we can highlight your skills, strengths, and the roles you’re targeting.
 • If you’re hiring, keep an eye out, there’s a lot of strong talent in this community.
 • If you’re here to support others, a quick like, comment, or repost truly helps these posts travel further.

Let’s help a few more people gain traction and confidence this week.

If you’ve been hesitant to put yourself out there, please consider this your nudge. :)

As you may or may not know, over the past few weeks, I’ve had the opportunity to spotlight a few amazing people in my network who are #OpenToWork ....


Let’s help them find a new role. 

I want to share them again because they truly deserve visibility:

✨ Ally Smith – an HR professional who thrives at the intersection of people, leadership, and real-world complexity. Ally brings deep expertise in employee relations, California employment law, and leadership coaching, especially within fast-paced, high-growth environments. 

More about Ally and what she is looking for: https://lnkd.in/g_rdVKqa

✨ Michelle Brunatti - a seasoned quality and supply chain professional with 20+ years of experience driving improvement across global supplier networks and complex operational environments. Michelle brings deep technical expertise paired with a collaborative, mentoring mindset.

More about Michelle and what she is looking for: https://lnkd.in/gceePKPK

✨ Jaime Peca - a people-focused professional with a strong background in employee relations, operations, and customer-facing leadership. Jaime brings a thoughtful, empathetic approach to supporting teams while driving meaningful business outcomes.

More about Jaime and what she is looking for: https://lnkd.in/gmBKUY7j

✨ Austin Lago – a service-minded professional who thrives in fast-paced, customer-focused environments. Austin brings strong communication skills, adaptability, and a genuine commitment to helping people, whether supporting clients remotely or contributing to team success in high-energy settings. 

More about Austin and what he is looking for: https://lnkd.in/gJxjztZS

Each of them brings unique skills, experience, and heart to their work, and any organization would be lucky to have them on its team.

If you’re hiring, I encourage you to check out their posts, connect with them, and start a conversation. And two more people in my comments below. 

And if you’re #OpenToWork and would like me to spotlight you in a future post, please feel free to reach out. I’m more than happy to help however I can; sometimes visibility and one connection can make all the difference.

#Hiring 
#Careers 
#JobSearch 
#Networking 
#Community 
#SupportEachOther 
#PayItForward

Hi all, it’s that time again. We are already in the third week of January - let’s find some people some new jobs. 

I’ve found several fully remote / remote-friendly roles spanning customer success, healthcare admin/ops, SaaS/tech, and mission-driven companies. 

If you or someone you know is looking for flexibility and a meaningful work environment, these could be a great fit.

Customer Success Manager: Finalis (remote): https://lnkd.in/gj6z2WRr

Digital Accessibility Associate: SR International INC (AZ but can be remote): https://lnkd.in/gRhyng83

Client Growth Manager: Smith & Carson (remote): https://lnkd.in/gAbWEGxn

Client Success Manager: Yellowstone Local (remote): https://lnkd.in/gDTbRm6P

Digital Accessibility Specialist / Senior Digital Accessibility Specialist: University of Illinois Urbana-Champaign (IL): https://lnkd.in/gS7276tx

Accessibility Tester: Teksystems (remote): https://lnkd.in/gbcbn8JX

Customer Success Manager: Antenna (remote): https://lnkd.in/gduA8TUY

Senior Sales Recruiting Manager: Raise (remote): https://lnkd.in/gqdBg4Rb

Senior Quality Engineer: Khan Academy (Remote): https://lnkd.in/gJCJhVAH

Customer Success Manager: Professional Employment Group of Colorado (remote): https://lnkd.in/gHGqnrQQ

Sr. Talent Acquisition Specialist I: MetroStar (remote): https://lnkd.in/gabA3TaJ

Commercial Account Executive: Box (NYC): https://lnkd.in/gbU2Rwwt

Client Success Manager: Xplorie (Remote): https://lnkd.in/gC-33dDM

If you’re interested or know someone who might be, feel free to pass along. I’m happy to help. If you know of any other openings, feel free to comment below and let people know. 

🔁 Please feel free to share, tag or forward to anyone who might benefit!

#RemoteWork #Opentowork #EdTech #SaaS #CustomerSuccess #AdminJobs #CareerChange #JobSearch

📣 Talent Spotlight: Meet Janelle Hardisty, Ph.D, MSc, MPAS, PA-C 
Medical Science Liaison | Medical Outcomes Liaison | Oncology & Cardiometabolic Expertise

This spotlight features Janelle Hardisty, an experienced Medical Affairs professional with deep launch experience across oncology and cardiometabolic therapeutic areas. Janelle brings a rare combination of clinical expertise, scientific rigor, and the ability to translate complex data into meaningful, real-world conversations.

🔹 Location: Fort Collins, CO
🔹 Open to: Fully remote roles
🔹 Target Roles:
• Medical Science Liaison (MSL)
• Senior Medical Science Liaison
• Medical Outcomes Liaison

🔹 Let’s Connect: https://lnkd.in/g5yZA8m7

⭐ Top Strengths

• KOL development & engagement
• Launch readiness & execution
• Medical insights generation
• Cross-functional collaboration

🚀 Professional Impact

• Extensive experience supporting successful product launches in oncology and cardiometabolic disease states
• Trusted partner to internal medical, commercial, and clinical teams
• Recognized for elevating medical team impact through strategic partnerships and clear, credible communication

✨ Quick Snapshot

Janelle is a Physician Assistant with a PhD in Physiology, known for bridging science and practice. Her work focuses on helping medical teams engage stakeholders with clarity, confidence, and scientific integrity: ensuring insights drive real impact.

If your organization is preparing for a launch or strengthening its Medical Affairs presence, Janelle is someone worth connecting with.

Let’s keep spotlighting exceptional talent. 🌱

#TalentInTheSpotlight #CareerSpotlight #MedicalAffairs #MSL #Oncology #Cardiometabolic #LifeSciences #OpenToWork #Hiring

I love hearing news like this.

Two more amazing connections of mine have landed new roles, and I couldn’t be happier for them. Watching people step into new chapters after staying patient, persistent, and hopeful never gets old.

New beginnings. New opportunities. Real momentum.

 Go crush it this year, you’ve earned it. So proud of you both.

And to anyone still looking or feeling discouraged right now: please don’t give up. Your moment is coming. Keep showing up, keep believing in yourself, and keep letting people know what you’re looking for. This season will turn.

📣 Talent Spotlight: Meet Michelle Brunatti
Quality Management | Process Improvement | Supplier Quality & Change Management

This spotlight features Michelle Brunatti, a seasoned quality and supply chain professional with 20+ years of experience driving improvement across global supplier networks and complex operational environments. Michelle brings deep technical expertise paired with a collaborative, mentoring mindset.

🔹 Location: Scottsdale, AZ
🔹 Open to: Onsite, hybrid, or remote • Full-time or contract (with benefits)
🔹 Target Roles:
• Quality Specialist / Auditor
• Quality Engineer (non-licensed)
• Continuous Improvement / Process Improvement
• Change Management
• Supplier Quality & Supplier Development

🔹 Let’s Connect: https://lnkd.in/gZrQZTXd

⭐ Top Skills & Strengths

• Quality management & quality assurance expertise
• Supplier quality management and development
• Auditing and compliance
• Critical thinking and root-cause analysis
• Clear communication, collaboration, and mentoring

🚀 Notable Highlights

• Led packaging and logistics improvements for a global Asian supplier, reducing cost of poor quality (COPQ) and production downtime
• Managed a global supplier audit program, developing audit plans aligned directly to business and supplier requirements
• Mentored junior Supplier Quality Engineers on audit best practices and defect data analysis, strengthening team capability

✨ Quick Snapshot

Michelle is a quality and supply chain professional with over two decades of experience supporting operational excellence. She is known for her ability to improve systems, elevate supplier performance, and develop people — all while keeping business outcomes front and center.

If your organization is looking for a quality leader who understands suppliers, systems, and sustainable improvement, Michelle is someone worth connecting with.

Let’s keep spotlighting great talent. 🌱

#TalentInTheSpotlight #CareerSpotlight #QualityManagement #SupplierQuality #ProcessImprovement #ChangeManagement #ContinuousImprovement #OpenToWork #Hiring

Senior Quality Management Expert | Supplier Chain Quality & Development Engineer | Change Agent | First Articles | APQP | Continuous Improvement | Auditor | Trainer | RCCA/CAPA | Supplier Management

Hi all, it’s that time again. Happy 2nd week of January - let’s find people new jobs. 

I’ve found several fully remote / remote-friendly roles spanning customer success, healthcare admin/ops, SaaS/tech, and mission-driven companies. 

If you or someone you know is looking for flexibility and a meaningful work environment, these could be a great fit.

Customer Success Manager: Intellicheck (remote): https://lnkd.in/gmMRiPqe

Lead Digital Accessibility Consultant: Data-Core Systems, INC (remote): https://lnkd.in/gFiZymta
data-core-systems-inc

Account Executive, Vermont: Edmunds (Vermont): https://lnkd.in/gcEkPU83

Growth Marketing Manager - US: Perk (remote): https://lnkd.in/gHbK4UDP

Accessibility Tester II: Governor’s office of Information Technology (CO): https://lnkd.in/gHmnNrri

Social Media & Community Manager: Chargebee (remote): https://lnkd.in/gE6AR-ud

Manager, Customer Success: MealSuite (remote): https://lnkd.in/gsZZNSB2

Healthcare Recruiter: Arc Health PBC (remote): https://lnkd.in/geGzZ-DR

Document Accessibility Remediation Specialist / Only W2: Tech Army (Remote): https://lnkd.in/empP2KBJ

Customer Success Manager: Imagine Learning (MA): https://lnkd.in/g5363AvZ

Recruiting Coordinator: Solace (remote): https://lnkd.in/gT9z64Z3

Account Executive - Web Development: Supreme Optimization (remote): https://lnkd.in/gzT7tcPm

Senior Client Success Manager, Health Plans: Included Health (Remote): https://lnkd.in/ghWez7Mb

If you’re interested or know someone who might be, feel free to pass along. I’m happy to help. If you know of any other openings, feel free to comment below and let people know. 

🔁 Please feel free to share, tag or forward to anyone who might benefit!

#RemoteWork #Opentowork #EdTech #SaaS #CustomerSuccess #AdminJobs #CareerChange #JobSearch

Looking for a new job right now? I’d love to help spotlight you this week.


I’ve been using this space to highlight people in my network who are #OpenToWork, and it’s been amazing to see how much visibility one post can create.

The job search can feel overwhelming and sometimes all it takes is one extra set of eyes, one share, or one connection to open the right door.

If you’re open to work and would like to be featured:

📩 Send me a message … I’ll share a quick, simple template so we can highlight your skills, strengths, and what you’re targeting.

If you’re hiring:

👀 Keep an eye out, there’s a lot of great talent in this community.

And if you’re here to support others:

🔁 A quick like, comment, or repost can truly make a difference.

Let’s help a few more people gain momentum this week. 🙌

As you may or may not know, over the past few weeks, I’ve had the opportunity to spotlight a few amazing people in my network who are 
#OpenToWork 


I want to share them again because they truly deserve visibility:

✨ Jaime Peca - a people-focused professional with a strong background in employee relations, operations, and customer-facing leadership. Jaime brings a thoughtful, empathetic approach to supporting teams while driving meaningful business outcomes.

More about Jaime and what she is looking for: https://lnkd.in/gmBKUY7j

✨ Jalisa Gray – A creative, driven professional with a strong entrepreneurial mindset and passion for helping others through her work. 

More about Jalisa and what she is looking for: https://lnkd.in/g4iwaecY

✨ Heather Neisworth-Izquierdo – An experienced internal communications leader who helps organizations cut through noise, clarify priorities, and communicate change with confidence and consistency.

More about Heather and what she is looking for: https://lnkd.in/gKdxRjky

✨ Alissa Harris – a highly organized and detail-oriented sales operations and project coordination professional with hands-on experience supporting high-volume teams and keeping complex workflows running smoothly.

More about Alissa and what she is looking for: https://lnkd.in/g6-23Dui

✨ Matt Lillig – an analytics and data strategy leader with 20+ years of experience helping organizations turn complex digital and customer data into clear, actionable insights that drive real business impact. 

More about Matt and what he is looking for: https://lnkd.in/gTKmGn2G

✨ Laura Cantagallo – A thoughtful, mission-driven leader with experience supporting programs and people that make a real impact.

More about Laura and what she is looking for: https://lnkd.in/g75Nd_yd

Each of them brings unique skills, experience, and heart to their work, and any organization would be lucky to have them on its team.

If you’re hiring, I encourage you to check out their posts, connect with them, and start a conversation.

And if you’re 
#OpenToWork and would like me to spotlight you in a future post, please feel free to reach out. I’m more than happy to help however I can; sometimes visibility and one connection can make all the difference.

#Hiring 
#Careers 
#JobSearch 
#Networking 
#Community 
#SupportEachOther 
#PayItForward

📣 Candidate Spotlight: Meet Laura Cantagallo
Accessibility & Assistive Technology Leader | EdTech Professional | Inclusive Systems Builder

Today’s spotlight features someone making a meaningful difference in education and accessibility, Laura Cantagallo. With over 15 years of experience helping schools and organizations implement inclusive technologies, she brings a rare blend of strategic vision, educator empathy, and hands-on technical knowledge.

I enjoyed talking to Laura right before Thanksgiving and can tell she will find a job very quickly. I loved her energy. 

🔹 Location: Collingswood, NJ
🔹 Open to: Full-time remote (EdTech roles), hybrid Philly region if mission-aligned
🔹 Target Roles: Accessibility, Assistive Technology, Professional Development, Project/Product Management, EdTech Operations
🔹 Let’s Connect: https://lnkd.in/gVmmZZ2W

⭐ Top Skills & Strengths
• Accessibility & AT (JAWS, NVDA, VoiceOver, WCAG reviews, VPATs)
• Professional Development & Adult Learning
• Instructional Technology Implementation
• Cross-Functional Collaboration & Relationship Building
• Systems Thinking + Clear, Effective Communication

🚀 Notable Highlights

• Led districtwide accessibility and AT implementation: training 100s of educators and building sustainable support structures
• Built and deployed a $500K statewide AT asset tracking system at Temple University to streamline lending, demos & reporting
• Organized and led Apple’s Accessibility Day, showcasing educator-driven AT practices and inclusive design

✨ Quick Snapshot

Laura is an educator, leader, and strategist dedicated to equitable access in education. She excels at guiding teams through complex challenges: operationalizing technology so that it actually supports the humans using it every day.

If your team is focused on accessible, inclusive educational technology, let’s get Laura in the room. She can help you create systems that empower both educators and learners. 💪✨

#Hiring #EdTech #Accessibility #AssistiveTechnology #InclusiveDesign #InstructionalTech #OpenToWork

Open article: Laura Cantagallo - Discovery Education | LinkedIn by linkedin.com

Laura Cantagallo - Discovery Education | LinkedIn

📣 Talent Spotlight: Meet Doug Page
Communications | Marketing | Sports Media & Broadcasting

This spotlight features Doug Page, a communications professional with deep experience across sports media, broadcasting, and digital content. Doug brings a strong mix of on-air expertise, behind-the-scenes production, and leadership within radio stations and athletic organizations.

I've personally known Doug for a few years and HIGHLY RECOMMEND HIM - he is a very talented individual. 

🔹 Location: Elmira, NY
🔹 Open to: In-person full-time roles within a 50–75 mile radius • Open to hybrid or remote opportunities
🔹 Target Roles:
• Communications
• Marketing
• Social Media

🔹 Let’s Connect: https://lnkd.in/gEevziB4

⭐ Top Skills & Strengths

• Leadership & operations management
• Media relations & content creation
• Broadcasting and media production expertise

🚀 Notable Highlights

• Produced website and social media content for athletic departments and radio stations, supporting fan engagement and visibility
• Served as the primary media contact for professional and collegiate teams, coordinating with newspapers, radio stations, and digital outlets
• Wrote and distributed press releases, post-game reports, sponsor commercials, and ad copy across print, radio, and digital platforms

✨ Quick Snapshot

Doug is a communications professional specializing in sports media, blending on-air broadcasting, digital content production, and leadership experience. He understands how to tell stories, engage audiences, and support organizations through clear, consistent communication.

If your organization needs a communicator who understands sports, media, and audience engagement, Doug is someone worth connecting with.
Let’s keep spotlighting great talent. 🌱

#TalentInTheSpotlight #CareerSpotlight #Communications #Marketing #SportsMedia #Broadcasting #ContentCreation #OpenToWork #Hiring

Freelance Sports Broadcaster/Photographer

Happy Sunday, my friends. There’s something about getting out into nature on mornings like this (even when it’s freezing) that completely resets me.

No notifications. No noise. Just steady breaths, stillness, and space to think.

It’s a reminder that energy doesn’t always come from doing more… sometimes it comes from slowing down, stepping outside, and letting your surroundings do the work.

And in moments like this, I’m reminded that God meets us in the quiet: restoring our strength and steadying our hearts.

Grateful for mornings and days like this.

Seeing so many friends and connections start new roles today and this week makes me genuinely happy.

New beginnings take courage: new teams, new challenges, new opportunities to grow.

To everyone starting a new job right now: best of luck. I’m rooting for you, and I hope this chapter brings confidence, momentum, and a lot of wins. You’ve earned this. 🙌

“For I know the plans I have for you,” declares the Lord, “plans to prosper you and not to harm you, plans to give you hope and a future.” — Jeremiah 29:11

📣 Talent Spotlight: Meet Joyce Garcia
Field Reimbursement Leader | Patient Access & Healthcare Operations


This week’s spotlight features Joyce Garcia, a proven healthcare operations and reimbursement leader known for improving access, compliance, and financial outcomes across complex, multi-site healthcare environments. Joyce brings a servant-leader mindset, deep payer expertise, and a track record of measurable impact.

🔹 Location: Vancouver, WA
🔹 Open to: Remote preferred • Open to hybrid or on-site
🔹 Target Roles:
• Manager of Market / Patient Access
• Field Reimbursement Manager
• Healthcare Operations Leader

🔹 Let’s Connect: https://lnkd.in/gCVfuUQW

⭐ Top Skills & Strengths

• Clear, effective communication
• Strong follow-through and ownership
• Cross-functional collaboration
• Exceptional organization and attention to detail
• Trusted partner to providers, sales, and leadership teams

🚀 Notable Highlights

• Reduced claim denials by 50% through targeted payer issue resolution and workflow redesign
• Decreased claims processing turnaround by 30%, improving cash flow and reimbursement velocity
• Improved reimbursement accuracy and compliance across 50+ healthcare accounts
• Delivered reimbursement and payer training that increased field productivity by 50%
• Recognized as Field Reimbursement Manager of the Year for performance and leadership

🏥 Scope & Impact

• Served as the primary reimbursement resource across multi-site healthcare accounts
• Supported 27 Account Executives and 2 Area Sales Managers
• Managed reimbursement support for 50+ accounts across WA, OR, AK, CA, NV, AZ, MT, ID, UT, SD, and ND
• Former Program Director for Healogic at PeaceHealth Wound Healing & Hyperbaric Center

✨ Quick Snapshot

Joyce is a servant leader recognized for building trust, improving workflows, and translating complex payer requirements into clear, actionable solutions. She helps organizations improve access to care while strengthening compliance and financial performance.

If your organization is looking for a healthcare leader who understands reimbursement end-to-end and leads with integrity, Joyce is someone worth connecting with.

Let’s keep spotlighting exceptional talent. 🌱

#TalentInTheSpotlight #CareerSpotlight #HealthcareLeadership #PatientAccess #Reimbursement #HealthcareOperations #RevenueCycle #OpenToWork #Hiring

Market Access | Field Reimbursement Manager | Buy and Bill | Payer Policy & Patient Access | Territory Management | Healthcare Operations | Cross Functional Collaboration |Community Outreach | Servant Leadership.

📣 Talent Spotlight: Meet Ashley K. Edwards
Social Media Director | Strategist | Brand Storyteller

This week’s spotlight features Ashley K. Edwards, a dynamic, results-oriented social media marketer and storyteller who knows how to create content that connects, converts, and builds brand loyalty.

🔹 Location: Orlando, FL
🔹 Open to: Remote preferred • Open to hybrid or other arrangements
🔹 Target Roles:
• Social Media Director
• Social Media Manager
• Social Media Strategist

🔹 Let’s Connect: https://lnkd.in/gpUNa2wG

⭐ Top Skills & Strengths

• Content creation & brand storytelling
• Social media strategy & planning
• Project management
• Design & visual storytelling
• Paid social & social media advertising

🚀 Notable Highlights

• Drove top-producing and award-winning social campaigns for well-known brands including Wyndham Destinations, Loews Hotels & Resorts, SeaWorld Parks & Entertainment, and Universal Orlando Resort
• Delivered high-impact content that shaped brand voice, increased engagement, and supported business results across major hospitality and entertainment organizations

✨ Quick Snapshot

Ashley is a social media marketer, connector, and creative thinker who thrives on inspiration and community. She brings energy, optimism, and a deep love for storytelling, paired with the strategic discipline needed to deliver real results.

If your organization is looking for a social media leader who blends creativity with execution and strategy, Ashley is someone worth connecting with.
Let’s keep spotlighting incredible talent. 🌱

#TalentInTheSpotlight #CareerSpotlight #SocialMediaMarketing #BrandStrategy #ContentCreation #DigitalMarketing #OpenToWork #Hiring

Dynamic, Results-Oriented Social Media Marketer & Storyteller for Notable Brands such as Wyndham Destinations, Loews Hotels & Resorts, SeaWorld Parks & Entertainment, and Universal Orlando Resort

Are you looking for your next move? Here are my weekly openings, the last one for this month. 

Whether you want to stay connected to sports or explore new fields like technology, business, or leadership, opportunities are available.  

A few roles that caught my eye this week: 

1️⃣ LeagueApps – Customer Support Specialist (remote): https://lnkd.in/gYx3XqpD

2️⃣ SportsRecruits – Account Manager (remote): https://lnkd.in/gRCfuQeE

3️⃣ Hudl – Account Executive, Elite (American Football) (NE): https://lnkd.in/gXbzkNYH

4️⃣ Score Sports – Territory Sales Rep (Orlando, FL): https://lnkd.in/g3JU2kAq

5️⃣ USA Lacrosse – Director of Regional Sales (Sparks, MD): https://lnkd.in/gnRsQ6EM

Bonus: Teamsnap – Account Executive (remote): https://lnkd.in/gWuWzpDD

These aren’t just jobs. They’re chances to leverage your passion and skills in new ways.  

If you’re thinking about a change, now’s the time to act.  

Ready to explore? Reach out or comment below, let’s find the right fit for you.  

If you know of any companies hiring, feel free to add to the list. Thank you all.

#CoachingCareer #RemoteJobs #CareerTransition #opentowork

Hi all, it’s that time again. This is the first one for the month of February - let’s find some people some new jobs. 


I’ve found several fully remote / remote-friendly roles spanning customer success, healthcare admin/ops, SaaS/tech, and mission-driven companies. 

If you or someone you know is looking for flexibility and a meaningful work environment, these could be a great fit.

Customer Success Manager: Gainsite (remote): https://lnkd.in/gpyfPYyC

Digital Accessibility Program Manager: City of Boulder (Boulder, CO): https://lnkd.in/gTsdtynf

Senior Client Account Manager: Loyalty (remote): https://lnkd.in/gmmprG3c

Mid-Market Customer Success Manager: Handshake (CA): https://lnkd.in/g8R4chwD

Marketing Manager: St. Francis College (remote): https://lnkd.in/gFwDjQGj

Digital Accessibility Expert: Braintrust (remote): https://lnkd.in/gSvRYBMP

Senior Client Success Manager: WorkMagic (remote): https://lnkd.in/gd63uwxp

Senior Talent Partner: Fueled (remote): https://lnkd.in/gutS3qJN

Digital Accessibility Director: The University of Alabama (Alabama): https://lnkd.in/ggsqpAtx

Director of Marketing: Totango (Remote): https://lnkd.in/g9JhH26E

Marketing and Communications Specialist: University of Florida (Jacksonville): https://lnkd.in/gKkehz_D

Accessibility Auditor: Zenyth (remote): https://lnkd.in/geSfH7rY

Recruiter: Code Search | Staffing (remote): https://lnkd.in/g3GQxsSp

If you’re interested or know someone who might be, feel free to pass along. I’m happy to help. If you know of any other openings, feel free to comment below and let people know. 

🔁 Please feel free to share, tag or forward to anyone who might benefit!
#RemoteWork #Opentowork #CareerChange #JobSearch

Over the past few weeks, I’ve had the chance to spotlight some truly talented people in my network who are currently #OpenToWork. 

Each brings a unique mix of experience, skills, and genuine passion, and each would be an incredible addition to the right team.

This past few weeks, I had the opportunity to feature:

✨ Amy Cronin – A senior operations and supply chain leader with more than 20 years of experience driving results in complex, fast-paced environments. Amy is known for building strong teams, improving systems end-to-end, and leading with visibility and accountability. 

👉 More about Amy and what she is looking for: https://lnkd.in/gz4fmAD5

✨ Alicia Cintron – A people-centered recruiting professional with a strong track record of supporting hiring teams, building meaningful candidate experiences, and keeping complex hiring processes running smoothly. 

👉 More about Alicia and what she is looking for: https://lnkd.in/gUi3f6qj

✨ Gary Susman – A seasoned marketing leader with a thoughtful, strategic approach to growth and leadership

👉 More about Gary and what he is looking for: https://lnkd.in/gQqHVEm5

✨ Laura Tilley – A learning and accessibility professional who designs short-form, inclusive digital learning experiences that meet compliance standards and expand access for learners worldwide. 

👉More about Laura and what she is looking for: https://lnkd.in/gMPRjTkr

✨ Erik Nielsen – A strong communicator with deep experience in technical writing and technical communication

👉 More about Erik and what he is looking for: https://lnkd.in/grJCy_mF

If you’re hiring or know someone who is, I encourage you to check out their posts, connect with them, and start a conversation. Sometimes it really does begin with one message or one introduction.

And if you’re #OpenToWork and would like to be featured in a future spotlight, please feel free to reach out. I’m always happy to help however I can: visibility, encouragement, and community support can make a real difference.

Let’s keep lifting each other up. 💙

#Hiring 
#Careers 
#JobSearch 
#Networking 
#Community 
#SupportEachOther 
#PayItForward

Hi all, it’s that time again. First off, Happy 2026. I’m hopeful that you find these job posts helpful. 

I’ve found several fully remote / remote-friendly roles spanning customer success, healthcare admin/ops, SaaS/tech, and mission-driven companies. 

If you or someone you know is looking for flexibility and a meaningful work environment, these could be a great fit.

Customer Success Manager: Synex Talent (remote): https://lnkd.in/g7XTkkay

PDF Accessibility Contractor: Aquent Talent (Castlewood, CO): https://lnkd.in/gRdd-7Gc

Director of Client Services: The Media Manager (remote): https://lnkd.in/gsQZFB9G

Growth Marketing Manager: Wojo Media LLC (remote): https://lnkd.in/guNvVQwr

Manager of Accessibility Services: The University of Bridgeport (Bridgeport, CT): https://lnkd.in/gDZy2Yfs

Social Media Manager: Household CEO (remote): https://lnkd.in/g7-w7RJi

Strategic Customer Success Manager: Apply Digital (remote): https://lnkd.in/g6x4S7Fn

Recruiter Partner: Goodwin Recruiting (remote): https://lnkd.in/gWDjfBHC

Senior Accessibility Specialist: Americaneagle.com (Remote): https://lnkd.in/gVafsfVN

Customer Success Manager: Fello (remote): https://lnkd.in/gM8E9P5K

Attorney Recruiting Coordinator: Steptoe & Johnson, PLLC (remote): https://lnkd.in/gYvg9Rag
Account Executive: Taxrock (remote): https://lnkd.in/gzhMdMty

Customer Success Manager: Echo260 (Remote): https://lnkd.in/gmudCiuC

If you’re interested or know someone who might be, feel free to pass along. I’m happy to help. If you know of any other openings, feel free to comment below and let people know. 

🔁 Please feel free to share, tag or forward to anyone who might benefit!

#RemoteWork #Opentowork #EdTech #SaaS #CustomerSuccess #AdminJobs #CareerChange #JobSearch

Are you looking for your next move? Here are my weekly openings, the third one for 2026. 

Whether you want to stay connected to sports or explore new fields like technology, business, or leadership, opportunities are available.  

A few roles that caught my eye this week: 

1️⃣ Hudl – Sr. Soccer Marketing Manager (remote): https://lnkd.in/gSZfVFNQ

2️⃣ Just Ingredients, INC – Athlete Partnerships Coordinator (UT): https://lnkd.in/gbV3J6Sx

3️⃣ Little League – Account Executive, Marketing Partnerships (PA): https://lnkd.in/gyDs3bYZ

4️⃣ Teamsnap – Account Executive (remote): https://lnkd.in/gWZvx7uc

5️⃣ Snap! Mobile – Account Executive - multiple roles (Remote): https://lnkd.in/gfUaW8p4

Bonus: ImRecruitable – Sports Sales Coordinator - Part-time (Remote): https://lnkd.in/gHB6VUK9

These aren’t just jobs. They’re chances to leverage your passion and skills in new ways.  

If you’re thinking about a change, now’s the time to act.  

Ready to explore? Reach out or comment below, let’s find the right fit for you.  

If you know of any companies hiring, feel free to add to the list. Thank you all.

#CoachingCareer #RemoteJobs #CareerTransition #opentowork

Connie Lund

Growth Rebel HQ

Helping fractional professionals attract and sign clients on LinkedIn using my MVP approach.

My approach is different than what everyone recommends on LinkedIn.
    - You don’t need to create content every day or have thousands of followers. 
    - You don't need to build a personal brand.

My MVP is about:
    - showcasing your expertise and focusing on an offer
    - strategic networking that puts you in front of people looking for solutions
    - outreach that builds a network of people who may need your services
    - an event to activate your network and share your expertise

You can do a 30 day sprint to get at least one meeting. Or you can take as much time as you want.
     My clients have achieved great results such as:
           - Getting 5 meeting requests in 3 weeks of starting the strategic networking
           - Getting 3 meeting requests in the first week of outreach
           - Getting 1 meeting request after 30 connection requests sent.

Growth Rebel Program

Providing Fractional Growth Marketing Services  
Creating sustainable, cost-effective and scalable programs that deliver 2x revenue in the first year.

➡  I accelerate a startup's growth by providing effective strategies and execution for lead generation driving revenue.  

➡  My approach is efficient, scalable and cost effective. It consists of:
- Putting the foundation in place for audience id, messaging and demand capture.
- Optimizing the inbound strategy and engagement opportunities.
- Creating programs that engage the audience and build pipeline.

Fractional Growth Marketer 

testRigor

➡  Rearchitected the digital strategy to rightsize spend, maximize ROI, build processes and improve messaging.
➡  Built engaging programs and campaigns that built brand, demand and lead generation resulting in: 
   - increasing Revenue by 2x by rearchitecting digital strategy and building a content strategy with multi-channel campaigns including inbound, outbound and paid acquisition.
➡  30% of net new revenue from existing customers attributed to content programs

Head of Marketing | First Marketer

Techolution

➡  Created a digital strategy and led execution across all regions (North America, APAC and Africa).
      - Hired, trained and led a global marketing team and NA Sales team including implementing Hubspot
      - Relaunched the website and added a resources page to drive demand.
      - Implemented email campaigns that consistently delivered Sales Qualified Leads across all regions.
      ➡  Booked 10 meetings per week with IT leaders using cold email outreach (60% moved to discovery meetings)
      - 60% of the Sales Qualified Leads moved to Discovery meetings
     Implemented a ‘content factory’ strategy across a cross-functional team to define and focus messaging.
 ➡  Increased revenue from $8 M to $15 M in one year by building a content engine, processes and sales team

Head of Marketing & NA Sales | First Marketer

VIAcode

➡  Pivoted company to IT services by creating messaging, building a new website and content strategy
➡  Relaunched the brand with a new go to market strategy including a new website and messaging.
      - Built sales funnel and related processes resulting in 685% increase in leads in one month.
      - Increased email engagement with open rate of 30% and 17% click through rate.
      -  Drove 40% increase in traffic month over month to website via SEO and content programs.
      -  Used webinars with outbound lead gen programs to deliver 150 high quality leads per sessions 
➡   Provided strategy for freemium model and worked with Dev team to build it resulting in 115% more leads
      - User experience with freemium shortened sales cycle by 50%

Director of Marketing | First Marketer

Collibra

•	Built and maintained closed online community providing software downloads and supporting content to group with 10K members.
•	Created webinar and email program for marketing to install base.
•	Developed customer awards program, with 10% of customers submitting entries outlining their use cases. 
•	Built a team to scale engagement around programs and answer questions.
•	Empowered Product Management team by implementing Aha! software  to manage. feature requests and provided seamless communication path from customers to Product Team.

Senior Manager Community Programs

Dell

•	Improved corporate LinkedIn channel presence by 150% year over year. 
•	Increased global social channel footprint by 60% annually. 
•	Implemented social publishing tool, Sprinklr, and onboarded over 800 employees. 
•	Expanded community platform from English to 8 languages with no impact on budget. 
•	Optimized community moderation to ensure all customer questions were answered and developed powerful influencer program.
•	Audited digital websites, uncovering opportunities and recommended changes to improve experience. 
•	Assumed authority of paid social media campaigns, and partnered with 3rd party agency for execution.

Sr Manager Global Community and Social Media

Alterian

•	Increased company’s brand and digital footprint by 80% in one year. 
•	Influenced CEO to add headcount due to lead generation efforts driven by social engagement. 
•	Drove marketing change management through integration of digital and traditional marketing. 
•	Produced leads with conversion rate 500% above traditional methods by authoring 10 white papers.
•	Delivered 275% increase in subscribers through refined editorial calendar for corporate blog.

Techrigy: Acquired by Alterian
Led marketing at SaaS start up offering a social media monitoring platform
•	Generated 11% spike in freemium leads month over month leveraging social media and blogs. 
•	Reduced sales cycle by 67% and produced 1400% revenue growth in 9 months through creation of vision, videos, and training content to scale demand.

Director, Social Media

ACD Systems

Drove market expansion for the company and built a community that included resources, training materials and identification of advocates.

Reinvented the online product forums and engaged six moderators to guide the conversations while  encouraging peer support.

Developed and implemented overall community engagement plans based on the marketing strategy for each customer segment.

Defined and implemented the first comprehensive beta program for ACD’s flagship product that incorporated formal paths for gathering participant feedback and product requirements.

Community Manager

Lake Agassiz Regional Library

Provided leadership and management of 4 public library branches including:
    - Team of 25 
    - Budget oversight and accountability for .5 Million budget
    - Chairperson for Friends of the Library group and led fundraising
    - Served on regional strategic planning team
    - Led the committee that created a 3 year technology plan

Highlights:
    - Served on committee that chose an online system to replace the card catalog
    - Created instructions for adopting the online catalog and provided training across the region
    - Drove the adoption and implementation of public Wifi in the library branches including regional training

Director

Helping B2B founders get more leads | 1 exit bootstrapped | Follow me for growth marketing tips that drive revenue.

Marketing is a challenge. But it doesn't need to be. 
𝗠𝘆 𝗺𝗶𝘀𝘀𝗶𝗼𝗻 𝗶𝘀 𝘁𝗼 𝘀𝗶𝗺𝗽𝗹𝗶𝗳𝘆 𝗶𝘁!

I have helped 12+ startup founders and over 60 fractionals to build consistent pipelines, scale revenue, and simplify their growth strategies—all using proven methods and right-priced tools.

Over the past 3 years I’ve built my coaching and consulting business.
I’ve drawn on my 18 years of experience of serving as the first marketer in early-stage startups.
My core skills draw on bootstrapped strategies and scrappy approaches to build scalable programs that have doubled revenue in as fast as 10 months.  

𝙄 𝙖𝙢 𝙥𝙖𝙨𝙨𝙞𝙤𝙣𝙖𝙩𝙚 𝙖𝙗𝙤𝙪𝙩:
  • Helping founders push through plateaus and leverage new channels 
  • Providing fractionals with a roadmap to reignite their careers and secure clients

𝙁𝙤𝙧 𝙁𝙧𝙖𝙘𝙩𝙞𝙤𝙣𝙖𝙡𝙨, 𝙁𝙤𝙪𝙣𝙙𝙚𝙧𝙨, 𝙖𝙣𝙙 𝙎𝙤𝙡𝙤𝙥𝙧𝙚𝙣𝙚𝙪𝙧𝙨:
I created the Growth Rebel Program to help professionals attract qualified leads on LinkedIn—without endless hustle, expensive agencies, or the stress of constant content creation. This program focuses on leveraging your expertise and proven systems to generate high quality leads fast.

𝙁𝙤𝙧 𝙁𝙤𝙪𝙣𝙙𝙚𝙧𝙨 𝙍𝙚𝙖𝙙𝙮 𝙩𝙤 𝘽𝙪𝙞𝙡𝙙 𝙏𝙝𝙚𝙞𝙧 𝘽𝙧𝙖𝙣𝙙 𝙤𝙣 𝙇𝙞𝙣𝙠𝙚𝙙𝙄𝙣:
The Growth Rebel Content Lab is designed for founders who want to expand their networks, build personal brand and generate consistent inbound leads on LinkedIn. 
I handle the strategy and content creation so you can focus on what you do best.

𝙁𝙤𝙧 𝙎𝙩𝙖𝙧𝙩𝙪𝙥 𝙁𝙤𝙪𝙣𝙙𝙚𝙧𝙨:
I provide fractional growth marketing services, dedicating 10 hours a week to uncovering high-impact channels, implementing scalable lead generation frameworks, and driving revenue growth. My approach has repeatedly doubled client revenue in less than a year. (very limited availability – 1 slot available)

𝗜𝘀 𝗶𝘁 𝘁𝗶𝗺𝗲 𝘁𝗼 𝘀𝗶𝗺𝗽𝗹𝗶𝗳𝘆 𝘆𝗼𝘂𝗿 𝗹𝗲𝗮𝗱 𝗴𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻?

Reach out today and let’s create a roadmap for your success.

Send me a connection request here.
Set up a call with the link in my profile.
Email me at connielund3@gmail.com.

Providing Fractional Growth Marketing Services  
Creating sustainable, cost-effective and scalable programs that deliver 2x revenue in the first year.

➡  I accelerate a startup's growth by providing effective strategies and execution for lead generation driving revenue.  

➡  My approach is efficient, scalable and cost effective. It consists of:
- Putting the foundation in place for audience id, messaging and demand capture.
- Optimizing the inbound strategy and engagement opportunities
- Outbound lead generation consisting of cold email and virtual events

Happy New Year ✨

It’s time to come back here.

I took a break from LinkedIn.
It was refreshing.
I was building.

We ran two pilots.
And I’m living my dream building a tech startup.

I thought about posting during that time.
But I felt vulnerable.

There were days I questioned myself.
Days where everything moved forward fast.
And a couple days where I felt like crying.
I'm grateful for my co-founder. 

That’s part of building something real.
I loved the learning curve.
I’m building a solution for insurance agents use Voice AI to make outbound calls.

I’ve never coded.
I’ve never done DevOps.

And yet… my automation hums along.
I moved it to a hosted environment.
I built it.

I’m fiercely proud of that.

There’s more work ahead as we scale with clients, helping them create more consistent and effective outreach.

So far, we’ve done 11,000 calls.
And we’re just getting started!

Helping Experts Turn Conversations Into Clients (Without the Content Grind) | Founder, Growth Rebel + Zabooom | 1 exit

Humans aren’t built for 100 cold rejections a day. AI is.

What I’m learning building Voice AI for insurance agencies.

Outbound calling is not hard because of volume.
It is hard because of rejection.
  - Most calls end quickly.
  - No answer.
  - Voicemail.
  - Not interested.
That wears on people.

Even great agents start to brace themselves before dialing.
  - They rush.
  - They soften their voice.
  - They find other things to do.

First contact becomes the hardest part of the job.
What agents really want is not fewer calls.
They want to talk to people who are open to a conversation.

This is where Voice AI is invaluable.
Voice AI handles first contact with consistency, patience, and empathy.
  - It does not get discouraged.
  - It does not rush.
  - It treats every conversation the same, whether it is the first call of the day or the hundredth.

When someone says “not interested,” it listens, responds calmly, and often uncovers curiosity that would have been missed in a rushed call.

The result is simple.
Agents spend less time absorbing rejection
    and more time talking to people who are willing to engage.

AI protects agents from the grind of first contact.
It lets humans show up where humans matter most.

What part of outbound calling wears on you the most?

I've found that Voice AI never flinches. 
We're building Zabooom to handle the grind so agents can focus on closing.

If you'd like to see how, send me a dm.

taplio

The Battle

Doug McSorley

Connie Lund

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taplio

The Battle

Doug McSorley

Connie Lund

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Doug McSorley's LinkedIn Performance

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Performance ScoreDoug McSorley's LinkedIn Performance