🔍 I’m Douglas, a native Texan, world traveler, and proud dog dad to Peanut. My journey behind the lens began with a childhood fascination, sparked by the captivating images in National Geographic Magazine. This passion blossomed in college, where I honed my skills and developed a profound appreciation for visual storytelling.

As an Award-Winning Corporate Photographer, I bring over 20 years of professional experience to every project. I've enhanced the brand identity of more than 800 professionals, helping them communicate their unique value through compelling imagery.

𝗪𝗛𝗢 𝗜’𝗩𝗘 𝗛𝗘𝗟𝗣𝗘𝗗

My work has taken me across the globe, contributing to prestigious projects with National Geographic TV, ESPN, BBC, Fox News, CNN, and notable personalities like Dr. Phil, Yao Ming and George Foreman. Each experience has enriched my understanding of people, enabling me to create photographs that capture moments and evoke emotions.

𝗪𝗛𝗔𝗧 𝗜 𝗗𝗢

📸 Corporate Photographer: I specialize in stunning corporate headshots that convey professionalism and authenticity. My on-site photo studio ensures consistency across your team, using custom digital and traditional backgrounds, and personalized coaching to bring out the best in each individual, resulting in a cohesive visual representation of your brand.

𝗛𝗢𝗪 𝗪𝗘 𝗖𝗔𝗡 𝗪𝗢𝗥𝗞 𝗧𝗢𝗚𝗘𝗧𝗛𝗘𝗥

🌟 𝗧𝗮𝗶𝗹𝗼𝗿𝗲𝗱 𝗖𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗲 𝗛𝗲𝗮𝗱𝘀𝗵𝗼𝘁𝘀:  We bring the studio to you, ensuring a seamless experience capturing your brand's essence. The results are immediate, with instant viewing and image selection on-site, followed by professional editing and secure online delivery.

🌟 𝗗𝘆𝗻𝗮𝗺𝗶𝗰 𝗘𝘃𝗲𝗻𝘁 𝗛𝗲𝗮𝗱𝘀𝗵𝗼𝘁 𝗕𝗼𝗼𝘁𝗵𝘀: Ideal for businesses with a widespread workforce, our headshot booth ensures stunning and uniform headshots. Participants benefit from private proofing galleries and instant email delivery. The booth sponsor receives the comprehensive lead list and has the option to brand the individual private galleries for an additional touch point to the participants, with zero administrative work for you.

🌟 𝗪𝗼𝗿𝗸𝘀𝗵𝗼𝗽 𝗣𝗿𝗶𝘃𝗮𝘁𝗲 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴: I offer private consulting workshops to help businesses refine their visual storytelling. These sessions cover headshot techniques to brand imaging strategies, providing personalized guidance to elevate your company’s visual impact.

Through my lens, I strive to capture the unique essence of individuals and brands, creating images that resonate and inspire.

📸 Ready to start your journey?

╰┈➤ Click on the link in my bio.

Douglas Burns

**Most Photography Problems Start Before the First Frame**

When a shoot goes sideways, people usually blame execution.

Lighting.
Location.
The photographer.

In reality, most failures happen **before the camera ever comes out.**

No one clarified:

• What the images need to accomplish
• Where they will live
• Who needs to believe what after seeing them
• How long the images need to remain relevant

So the shoot becomes a little bit of everything.

Recruiting photos.
Brand positioning.
Leadership portraits.
Website refresh.

When the objective is vague, the result is predictable:

Perfectly decent images that move absolutely nothing.

Strong visual work starts the same way strong business decisions do.

With clarity.

Once the objective is clear, everything else becomes easier.

Lighting.
Composition.
Location.

Execution matters.

But clarity of purpose is what gives an image its weight.

Douglas N Burns

Enhancing Your Brand’s Visual Storytelling with Stunning Corporate Headshots | Award-Winning Houston Corporate Photographer | 20+ Years that Elevates Brand Identity for 800+ Professionals including CNN, Fox News, ESPN

No alternative text description for this image

20 Seasons. And Counting.

This year the Rodeo studio started recognizing team members with 20+ years of service.

I’m on season 24.

It’s the only assignment all year where I don’t touch a camera.

Instead, I work alongside an exceptional group of broadcast professionals to help put on the show every night, for 20 straight nights in March.

Live production is different.

There are no retakes.
No “we’ll fix it later.”
No margin for ego.

You prepare.
You execute.
You rely on the team next to you.

I’m honored to be part of a crew that operates at that level.

And it’s hard to believe I’ve been doing it long enough to be recognized for it.

High-pressure environments shape how you approach everything else.

Whether it’s commercial documentation, executive teams, or corporate events the standard is the same:

Be prepared.
Deliver consistently.
Make the team look good.

Grateful for 24 seasons. Ready for tonight.

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Profile link:

https://www.productionparadise.com/spotlight/2242/corporate-industrial-and-healthcare-photography-and-motion

As the Co-Founder, I proudly hold the Certified Travel Associate (CTA) designation from The Travel Institute. 

This prestigious certification recognizes travel professionals who have completed a rigorous, exam-based training program, demonstrating extensive industry knowledge and the highest standards of professionalism.

The CTA curriculum equips travel professionals with essential skills needed to excel as frontline travel counselors. 

Topics covered include advanced selling techniques, exceptional customer service, in-depth destination knowledge, insights into niche markets, and effective communication strategies.

Key Components of the CTA Curriculum:

- Selling Skills: Techniques to identify customer needs and present compelling travel solutions.
- Customer Service: Providing outstanding service and building long-term client relationships.
- Destination Knowledge: Understanding various destinations globally, including cultural and practical travel information.
- Niche Markets: Catering to specialized markets such as adventure travel, luxury travel, and eco-tourism.
- Communication: Enhancing professional interactions with clients, suppliers, and colleagues.

The CTA designation not only acknowledges my expertise but also my commitment to continuous professional growth. It is the first step towards earning the Certified Travel Counselor (CTC) designation, which signifies a higher level of achievement in the travel industry. Pursuing the CTC builds on the foundation laid by the CTA, deepening my knowledge and skills.

My goal is to help clients discover the world in meaningful and culturally enriching ways. 

The CTA designation equips me to curate exceptional travel experiences that go beyond the ordinary, immersing travelers in the rich tapestry of global cultures and creating lasting memories.

Certified Travel Associate (CTA)

As a Co-Founder, I'm deeply committed to crafting unique and enriching travel experiences. 

My passion for travel and dedication to excellence have been recognized by the Cruise Lines International Association (CLIA), awarding me the prestigious Accredited Cruise Counselor (ACC) designation.

The ACC designation is given to dedicated travel professionals who complete an extensive program, including classroom training, immersive cruise experiences, ship inspections, video/DVD training, and participation in industry events. 

Achieving this certification underscores my commitment to providing clients with the highest standard of service and expertise.

Key Achievements:

- Completed extensive CLIA training and certification
- Gained in-depth knowledge of cruise operations and itineraries
- Conducted numerous ship inspections, understanding various cruise lines
- Attended leading industry events, staying updated on travel trends and innovations
- Enhanced ability to offer personalized, informed travel recommendations
- Leveraged industry connections for the best deals and itineraries

Client Benefits:

- Tailored vacation planning from a certified cruise expert
- Assurance of meticulously planned, unforgettable cruise experiences
- Access to exclusive deals and amenities available only through accredited professionals
- Continuous support throughout the travel journey, from planning to post-vacation follow-up

My goal is to help clients discover the world in meaningful and culturally enriching ways. The ACC designation equips me with the knowledge and resources to curate exceptional cruise vacations that go beyond the ordinary. 

Each journey is designed to immerse travelers in the rich tapestry of global cultures, creating lasting memories.

I’m excited to continue leveraging my expertise to craft unforgettable travel experiences. 

Whether you're dreaming of an exotic cruise, a cultural expedition, or a serene getaway, we're here to guide you every step of the way.

Accredited Cruise Counselor (ACC)

The Telly Awards is the premier award honoring excellence in video and television across all screens. Established in 1979, The Telly Awards receives over 13,000 entries globally, making recognition in this competition a significant achievement in the industry.

Being included as a Bronze winner is a testament to my dedication to creating outstanding visual content. The Telly Awards Judging Council, an esteemed industry body of over 250 leading experts from advertising agencies, production companies, and major television networks such as Adobe, Netflix, and Meta Creative Shop, evaluates entries based on their excellence in various categories. 

These include Branded Content, Commercials & Marketing, Immersive & Mixed Reality, Non-Broadcast, Online and Television Series, Shows & Segments, and Social Video.

Key Achievements:

- Honored alongside top-tier professionals and companies globally
- Evaluated and selected by leading industry experts

This accolade highlights my ability to deliver high-quality, impactful content that resonates with audiences across multiple platforms. 

It underscores my commitment to excellence in visual storytelling and my capability to create compelling narratives that drive engagement and deliver results.

Impact:

- Enhanced brand visibility and credibility through award-winning content
- Demonstrated expertise in producing high-quality visual narratives

Winning a Telly Award reflects my ongoing pursuit of excellence and my passion for pushing the boundaries of creativity. 

It motivates me to continue producing work that not only meets but exceeds industry standards, ensuring that each project I undertake is of the highest caliber.

My goal is to leverage this recognition to further enhance my skills and contribute to projects that make a meaningful impact. I'm committed to creating visual content that tells powerful stories and engages audiences in innovative ways.

Telly Award - Bronze Category Winner

I graduated with a Bachelor of Arts in Telecommunications, Radio Television & Film from Texas Tech University, where I was actively involved in the Wesley Foundation. 

The Wesley at Texas Tech is dedicated to raising up generations of dynamic Christians who lead by inviting real people into real ministry in the real world. 

Established in 1935, it has been a “home away from home” for Texas Tech students, impacting and equipping them for lifelong Christian service.

My involvement in the Wesley Foundation enriched my college experience, providing a supportive environment for spiritual growth and leadership development. The foundation has inspired over 200 individuals to pursue full-time ministry roles, including local pastors, campus ministers, youth ministers, worship leaders, and missionaries. 

This experience complemented my academic pursuits, fostering a holistic development that continues to influence my career and personal life.

✨ Enhancing Your Brand’s Visual Storytelling with Stunning Corporate Headshots | Award-Winning Houston Corporate Photographer | 20+ Years Elevating Brand Identity for 800+ Professionals | ˙✧˖°📸⋆｡˚

Since 2023, I have had the privilege of volunteering as a portrait photographer with BEAR Houston, an organization dedicated to supporting abused and neglected children.

BEAR is unique in its collaboration with the Texas Department of Family and Protective Services (DFPS) and Harris County Resources for Children and Adults, offering programs that go beyond basic needs to provide comfort, dignity, and the celebration of successes for children who have recently been uprooted.

As a volunteer portrait photographer, my role involves capturing the resilience and spirit of these incredible children. Through my lens, I strive to provide them with moments of joy and self-esteem, immortalizing their smiles and the light in their eyes during times of immense change and challenge. 

Each portrait session is not just about taking pictures; it's about creating an environment where the children feel valued, celebrated, and seen.

Working with BEAR has been a profoundly rewarding experience. The organization’s mission to propel children toward a successful future resonates deeply with me. 

By offering my skills in photography, I contribute to this mission by helping children feel proud and hopeful about their futures. The portraits I create are small but meaningful tokens of normalcy and pride, providing these young individuals with a sense of identity and confidence.

For more information about BEAR Houston and their incredible work, please visit BEAR Houston.

As part of a dedicated team of volunteer photographers, I had the honor of creating cherished family portraits for Army service members and their families during the holiday seasons of 2018, 2019, 2021, and 2022. Our mission was to capture the joy and togetherness of these moments, providing families with lasting memories despite the challenges of military life.

The USO, since its inception in 1941, has stood as the nation’s leading organization supporting U.S. military members and their families. 

From the moment they join, through every assignment and deployment, and as they transition back to civilian life, the USO is steadfastly by their side. Being part of this tradition of service and support has been incredibly rewarding.

Our holiday portrait sessions at Ft. Hood were more than just photography gigs; they were opportunities to give back to those who sacrifice so much for our country. Each session involved setting up professional photography environments, coordinating with families, and ensuring every photo captured the warmth and bond of these extraordinary families. The smiles, laughter, and sometimes tears of joy we witnessed were testaments to the impact of our work.

Through this volunteer experience, I not only improved my technical photography skills but also learned the profound importance of empathy, patience, and community engagement. These experiences have shaped my approach as a corporate photographer, where I strive to capture not just images, but stories and emotions that resonate deeply.

Being a part of the USO Ft. Hood volunteer team has taught me the true power of photography in connecting and uplifting people. It’s an experience that continually inspires me to bring the same level of dedication and compassion to all my professional projects.

For more information about the USO and their invaluable work, please visit USO.org.

As a dedicated volunteer at St. Joseph Orthodox Church, I have had the privilege of serving in multiple roles that have enriched both my personal and professional life.

Since 2012, I have been honored to have been ordained as a Reader in the Orthodox Church. 

One of my most rewarding projects was producing and directing the 15th Anniversary Video for our parish in 2008. This endeavor involved coordinating interviews, capturing significant moments, and weaving them into a compelling narrative that celebrated our community's history and spirit. The project showcased my ability to blend creativity with technical expertise, resulting in a memorable tribute that continues to resonate with our congregation.

Volunteering at St. Joseph Orthodox Church has been a cornerstone of my life, fostering a deep sense of community and purpose. It has also provided me with invaluable skills such as leadership, collaboration, and project management, which I bring to my professional endeavors as a corporate photographer. 

My time at St. Joseph's has not only taught me the importance of capturing the essence of moments and translating them into meaningful visual stories but has also deeply influenced my personal and spiritual growth. 

At the church, I strive to unite myself with God and to be transformed into His image, learning to live a Christian life and grow in His grace. 

This spiritual journey guides my work in every corporate photography project I undertake, ensuring that my work reflects both my professional dedication and my commitment to living a life of grace.

For more information about St. Joseph Orthodox Church and our community, please visit: saintjosephorthodox.org.

Some assignments don’t allow for interpretation.

Last week I was working with a national news network covering a sensitive political story.

In environments like that, the job isn’t to create something interesting.

It’s to document what is happening accurately.

Lighting has to be controlled.
Framing has to be intentional.
Moments have to be captured as they unfold.

There’s no rewriting later.
No polishing into something it wasn’t.
No manufactured emotion.

Real-world documentation carries weight because it reflects reality.

Commercial and corporate photography operate under the same principle.

When you’re documenting leadership, operations, or a major event, the image becomes part of the record.

It should be grounded.
It should be intentional.
And it should be real.

In high-trust environments, accuracy isn’t optional.

It’s the standard.

*behind the sceens with Rosa Flores & Sara Weisfeldt

MSNOW National Reporter

Producer MS NOW

Getting featured by Professional Photographers of America isn't about attention.

It's about what it says.

Anyone can chase trends. 

Most careers fade after the first rush.

Staying power? That's rare. 

It takes discipline. Obsession with the basics. 
Showing up, year after year, when nobody is watching.

All the noise, the hype, the "look at me" moments, none of it means much.

What counts is trust. Doing the work well, every single time. 
Building something that lasts.

That's the only spotlight that matters.

Proud to be listed beside people who actually live this.

Some of the most rewarding work I do doesn’t happen in studios.

It happens on concrete floors.
Under fluorescent lights.
Surrounded by steel, noise, and heat.

With the people who make industry move.

The welders.
The operators.
The technicians.
The crews in the field.

The ones who sweat for a living.

At first glance, it’s gray. Metallic. Industrial.

But that’s where the craft begins.

Because shaping light in that environment matters.
Framing matters.
Respect matters.

When you get it right, something shifts.

The operator looks iconic.
The technician looks powerful.
The environment feels intentional instead of ordinary.

And here’s the truth:

It’s more rewarding than photographing celebrities.

Celebrities already come with a spotlight.

The people on the floor earn it.

For marketing leaders, this matters more than you think.

Authentic industrial imagery builds credibility.
It separates you from stock photography.
It shows prospects who you really are, not who you pretend to be.

If your brand depends on trust, capability, and real-world performance, your visuals should reflect that.

The people doing the work are your strongest brand asset.

They deserve to look like it.

If you're responsible for telling your company’s story and you’re ready to elevate how your team shows up visually, let’s have a conversation.

Every image your company puts out is an audition.

It either builds your credibility, or chips away at it.

There's no middle ground.

Top hires notice.
Investors notice.
Partners notice.
Clients definitely notice.

Most won't say it. Most won't even realize it. But the impression sticks.

Old headshots.
Random event shots.
Stock photos everywhere.
Lighting that shifts from page to page.

No one thing is a dealbreaker. 

But together, they paint a picture: out of sync, out of control.

Strong organizations play a different game.

They stay visually consistent, everywhere. 

Headshots match. 
Lighting lines up. 
Event photos tell one story.

That's not ego. 
That's operational discipline in action.

Because when your visuals align, people read something deeper, stability, intention, confidence.

Photography isn't decoration. It's brand infrastructure.

And if you're not controlling the perception, something else is.

Most companies judge photos one at a time.

Is this shot good?

Wrong question.

The real signal is in the pattern.
Do your leadership headshots line up?
Does the lighting match across offices and teams?
Do your events look like they belong to the same story as your website?

One great image is easy.
Keeping everything in sync is not.

Most organizations fail here.
They end up with photos that feel random, disconnected, forgettable.

But when visuals line up across the board, it sends a message.
It says you're organized.
You care about detail.
You take your brand seriously.

People pick up on that, even if they can't explain it.

That's what sets real brand photography apart.

Getting featured in Production Paradise's Showcase Magazine this month forced me to look at my work differently.

Local praise can make you complacent. 

It's easy to feel like you're ahead when you're the big fish in a small pond.

But global attention is unforgiving. 

Suddenly, your photos are lined up next to campaigns from all over. 

No one cares if your work is good for Houston. 

It's either world-class or invisible.

That's the gut check I crave.

Commercial photography isn't about artistic flair. 
It's about control, plain and simple.

Control of perception.
Control of narrative.
Control of credibility.

When brands invest in visuals, they're not buying pretty pictures. 

They're making a statement about who they are, and who they're competing with.

Recognition is nice, but the real prize is this: constant pressure to level up.

That's what keeps the work honest.

Live Systems Only Work When Everyone Trusts the Chain

At the Houston Livestock Show & Rodeo, scoring moves from the arena floor to the audience in seconds.

Judges award the score on the dirt.

Timekeepers record the run.

Scorekeepers maintain the official record.

My role during the show is to push that information into the broadcast system so announcers and graphics can deliver it immediately.

Everything happens live.

There’s no pause button and no post-production step where someone cleans it up later.

Systems like that only work when every link in the chain understands their responsibility and trusts the next one.

When that coordination is working, the audience never notices the complexity.

They just hear the score.

AI headshots are getting better. That’s not the debate.

AI headshots are improving rapidly.
Lighting looks polished. Skin looks clean. Backgrounds are flawless.

That’s not the debate.

The real question is this:

In high-trust industries, what happens when your image stops being you?

A headshot isn’t decoration.
It’s a credibility signal.

In corporate and executive environments, subtle misalignment matters.

Expression.
Posture.
Presence.
Energy.

When those are artificially constructed, even slightly, trust erodes at a subconscious level.

Technology can simulate appearance.

It cannot create alignment between how someone looks and how they actually lead.

In business, alignment beats artificial polish.

A Small Room in a Very Big Operation

This is a small slice of the team that helps put on the world’s largest rodeo.

Monitors. Switchers. Audio. Timing. Graphics. Coordination.

As full as this room is, it doesn’t show the arena crew, announcers, producers, contractors, judges, and the thousands of volunteers it takes to execute the show every night.

Large-scale production is never one person.

It’s layers of responsibility moving in sync.

When it works, it feels effortless.

But it’s built on preparation, communication, and trust.

I’ve always believed commercial photography operates the same way.

The final image may look simple.

What it represents is coordination, planning, and a team aligned behind the scenes.

Scale doesn’t happen by accident.
It’s engineered.

Industrial Photography Isn’t Decorative. It’s Documentary.

When you step into an active industrial facility, the environment sets the tone.

Noise. Movement. Heavy equipment. Safety protocols. Real work happening in real time.

You’re not staging a lifestyle shoot.

You’re documenting operations.

Industrial photography isn’t about dramatic angles or trendy edits.

It’s about accurately representing:

• Process
• People
• Scale
• Capability
• Safety culture

Your clients, partners, and recruits don’t just want polished visuals.

They want to see that you operate with discipline.

That your teams know what they’re doing.

That your environment reflects competence.

When done correctly, industrial photography becomes part of your credibility infrastructure.

It shows that the systems behind your business are real.

In high-trust industries, documentation matters.

The Camera Isn’t the Hardest Part

People often assume photography is primarily technical.

Camera settings.
Lighting.
Gear.

Those things matter, but they’re rarely the hardest part of the job.

The real challenge is understanding the environment you’re stepping into.

How the organization works.
What the images need to communicate.
Where you can operate without disrupting the work happening around you.

In complex environments, the camera is just a tool.

The real skill is learning how to move inside the system without getting in the way of it.

Earlier this week I shared an image that was intentionally restrained.

That choice reflects how I approach photography more broadly.

The images that tend to last aren’t always the most dramatic ones.
They’re the ones that leave room for context, nuance, and meaning.

That lesson came into focus for me while working on a long-form project documenting volunteer firefighters.

It’s shaped how I think about all photographic work since then.

When images are created with intention, they don’t need to compete for attention.
They hold it.

Most marketing teams don’t have a photography problem.

They have a clarity problem.

Shoots don’t fail because of talent.
They fail because no one agreed on the objective.

One stakeholder wants recruiting content.
Another wants brand positioning.
Sales wants case studies.
Leadership wants something that “looks elevated.”

So the shoot becomes everything.

Which means it becomes nothing.

Strong visual strategy starts before a camera shows up.

What decision are these images supporting?
What problem are they solving?
Where will they live?
Who needs to believe what after seeing them?

When those answers are clear, photography compounds.

When they aren’t, you get content.

There’s a difference.

And it shows.

Most corporate photography problems have nothing to do with creativity.

They're alignment problems.

Teams forget to ask the real questions before the first light goes up:

What's the point of these photos?
Who needs to care?
Where will these images actually live?
How long do they need to matter?

Skip those questions and you get decent pictures that fade into the background. 

No impact. 
No movement.

The companies that win with photography treat it as part of the business engine, not just decoration.

They make the fundamentals clear:

What's the goal?
Who's the audience?
How will the images show up and last?

Creativity only matters once the foundation's there.

Lighting and composition matter.

But clarity of purpose makes images work.

If you want images that actually move the needle, start with strategy. 

Otherwise, you're just making noise.

"If you can be happy doing anything else... do that."

I heard that early in my career and thought it was dramatic.

It wasn't.

People think you go professional in photography or any creative field because you like it. 

Wrong. 

You do it because you can't stop.

You think about it when nobody's watching. 

You study, tweak, and rework for hours. 
Even when it drives people around you crazy.

That relentless pull isn't optional. It's the price of entry.

Same story for entrepreneurship. 

If you can shut it off at 5 p.m., you're probably better off working for someone else.

If you can go a week without thinking about your craft, you're not built for this.

Building a creative business is brutal. 
Doing it for a living is even tougher.

Talent isn't enough. 

Obsession isn't just helpful, it's required. 
Identity level. 
It's how you see the world. 
Everything else fades.

If you're wired this way, you know it. 
And there is no plan B.

𝗦𝘁𝗼𝗿𝘆 𝗖𝗼𝗺𝗲𝘀 𝗙𝗶𝗿𝘀t
Early in my career, one principle was drilled into my thinking behind the camera:

Story comes first.

Lighting matters.
Composition matters.
Technical execution matters.

But those are tools.

The real question has always been:

*What story is this image responsible for telling?*

Over more than two decades working behind the camera, that perspective hasn’t changed.

Whether documenting leadership teams, industrial operations, or corporate environments, the goal isn’t just to produce a technically strong image.

It’s to create something that accurately represents the organization, the people, and the moment.

When the story is clear, the technical choices fall into place.

When it isn’t, even a well-executed image can feel empty.

Story first. Everything else supports it.

Last year, my work landed in Production Paradise's commercial showcase.

But let's be clear. The real value of platforms like that isn't exposure. It's alignment.

Commercial photography isn't about making something look nice.
It's about making it make sense.

It's about giving a company's reality a visual backbone.
Translating the gritty, behind-the-scenes truth into something unmistakable.

When a business invests in imagery, they don't want pictures.
They want communication. Period.

That's the game I'm playing.

Most companies nail their messaging, then forget one thing.

Their leadership headshots.

Now you’ve got a brand that says innovation
and portraits that scream throwback Thursday.

Mismatched lighting.
Random backgrounds.
Outdated looks.

Each one chips away at trust.

It’s not small.

It’s a broadcast.

Inconsistent imagery signals fragmentation at the top.
Old portraits hint that nothing has evolved.
Low quality suggests low standards.

Flip the script.

Strong, unified executive headshots communicate something entirely different:

Stability.
Confidence.
Alignment.
Momentum.

You can see the investment in people — not just products.

This isn’t vanity.

It’s visual governance.
It’s infrastructure.

When HR and marketing treat leadership portraits as core brand assets, everything tightens:

Recruiting improves.
Client perception sharpens.
Internal pride rises.

Visual consistency rarely screams for attention.
But it’s always speaking.

When an organization’s leadership imagery is aligned like this, the brand feels intentional before a word is spoken.

Helen Yu

CEO @Tigon Advisory Corp. | Host of CXO Spice | Board Director |Top 50 Women in Tech | AI, Cybersecurity, FinTech, Insurance, Industry40, Growth Acceleration

I'm passionate about human-AI amplification rather than replacement.



As the founder & CEO of Tigon Advisory, I help tech companies multiply growth through responsible AI, cybersecurity, IoT, supply chain, and CX strategies. Offering CXO-as-a-service in digital transformation, risk management, GTM, and thought leadership. Clients include NVIDIA, Salesforce, Microsoft, Cisco and innovative startups in Cybersecurity, SaaS, Fintech, etc. Also serve as board director and VC advisor on ethical tech and governance. 



Credentials include cybersecurity certification from MIT Sloan, MBA from Loyola University Chicago, WSJ/Amazon bestselling author ("Ascend Your Start-Up"), keynote speaker, and host of CXO Spice podcast where I explore leadership in emerging tech.



On LinkedIn, my daily posts (300+ in 2025, 136k+ reactions, 38k+ comments) share practical insights on ethical AI scaling, voice agents, bias mitigation, and building trust in human-AI teams.



I'm passionate about mentoring the next generation, especially women and underrepresented leaders in tech.

If you're shaping responsible AI strategies, navigating cyber risks in AI, or debating amplification vs. automation, let's connect. Comment below, share your take, or reach out. Excited to amplify together.



#ResponsibleAI #HumanAI #AIEthics #Cybersecurity #DigitalTransformation

Director Board of Directors

CEC is a security service integrator with focus markets in manufacturing, healthcare, SLED and Corporate Campus.  Customers with complicated organizations and physical plants rely on CEC as extensions of their teams in making strategic investment and management decisions related to their technology and infrastructure. I serve as Culture and Compensation Committee Chair. 

What would the world look like if we truly accelerated action for women?

Right now, full gender parity won't arrive until 2158 according to the World Economic Forum.

That’s 132 years away.

We have the power to move that date forward.

In this special #IWD2026 newsletter edition, I reflect on the progress we’ve made, highlight the women who inspire me, and share actions we can take to accelerate change.

Inside you’ll find:
✅ Highlights from a powerful Women in Technology panel at the Acumatica Summit
✅ Books and podcasts that expand perspective
✅ Simple actions anyone can take to move the needle

Over the past year, I’ve been incredibly fortunate to learn from many inspiring women leaders across technology, financial services, manufacturing and communications.

Now I want to hear from you 👇
Tag one woman who inspired you and tell us why.

Let's amplify women’s voices together. 
Happy International Women’s Day 🌸

#IWD2026 #AccelerateAction #WomenInLeadership #GenderEquity

To stay current with the latest trends in #Technology and #Innovation,
Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg
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Bridging Responsible AI Innovation | Advisor to Tech Leaders | Host, CXO Spice | Human-AI Amplification Advocate

Every March 8th, the world pauses to honor the achievements, resilience, and brilliance of women. But this year’s theme, Accelerate Action, reminds us

Open article: Accelerating Change: Celebrating Women and the Work Still Ahead by Helen Yu • 4 min read

Accelerating Change: Celebrating Women and the Work Still Ahead

What lights you up about the work you do?

For me, it's this.
Fresh off Conga Connect in Orlando and straight into Enterprise Connect in Vegas, I hosted "Hot Takes & Cold Drinks" with two women who are redefining what leadership looks like in communications and technology.
⭐️ Millicent McIntyre, MSOB — 2026 Spotlight Award Winner, Senior Director, Buyer Services IAA
⭐️ Lori Wodrich — 2025 Winner & this year's judge, Senior Systems Engineer Amerisure Insurance

What resonated with me most was HOW they got there.
🔥Millie started in a contact center after cosmetology school.
No title. No roadmap.
She became the person everyone came to through curiosity, consistency, and caring deeply about people.
"Culture is the foundation of everything we do."
She meant every word.

🔥Lori's defining moment was A hackathon.
Surrounded by engineers far more technical than her, she almost changed her answer to fit in.
She didn't.
She held her ground. Shared her reasoning. And the entire panel shifted to her choice.
That's confidence backed by data.

Lori's Three S's I'm taking with me:
✅ Speak Up
✅ Say Yes — to growth, not every task
✅ Share Results

And here is Millie's closing wisdom:
Don't try to be like every other leader.
Be authentically, unapologetically YOU.

These are two women who didn't wait for a title to lead.
They showed up. Over-delivered. Built trust.
And the title eventually followed.

My biggest takeaway: Leadership is earned, not assigned.
Here is my personal hot take:
Sometimes you need to put down your to-do list and focus on your to-be list.
Who do you want to BE? Let that guide everything else.

Thank you, Millie and Lori, for being so open, so real, and so generous with your stories. You reminded all of us of what's possible. 🙌

And a heartfelt thank you to Erica Marois and Cheryl Kahan-Radhuber at Informa and Enterprise Connect for creating this space for women in communications. This is exactly the kind of platform our community needs. 💜

▶️ Watch the full 15-minute conversation below!

#EnterpriseConnect #WomenInTech #Leadership #EC2026 #Communications 

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What did I learn from the OECD - OCDE Responsible AI Due Diligence Guidance?

Responsible AI is shifting from principles to accountability; clarifying who is responsible, at what point, and across the value chain.

👉 The real shift is from “Do we use AI responsibly?” to “Can we prove it — continuously?”

AI governance is becoming a core business capability rather than a compliance exercise.

I’ve broken down the insights that stood out to me me most in the carousel including where responsibility escalates, when scrutiny should be deeper, and why disengagement is sometimes the responsible choice.

Let me know what stood out to you 👇

#ResponsibleAI #AIGovernance #RiskManagement #BoardDirectors #CEOs

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CEO of Tigon Advisory Corp. | Host of CXO Spice | Board Director |Top 50 Women in Tech | AI, Cybersecurity, FinTech, Insurance, Industry40, Growth Acceleration

5 Key Learnings from OECD Responsible AI Due Diligence

Are you modernizing your systems fast and wondering if you’re doing it securely?

In this short CXO Spice trailer, John Picinich and I touch on the real tension leaders are facing right now; moving quickly to innovate while making sure security, risk, and trust don’t fall behind. It’s a conversation about what works in the real world.

This builds on the themes from the #CXOSpice newsletter I shared three weeks ago on breaking down data silos in financial services, where we explored why governance, secure data movement, and a strong foundation are essential before layering on automation and AI.

I had the chance to host John Picinich at Progress Software to unpack:
✅ Where most organizations misjudge modernization risk
✅ How security teams can become enablers, not blockers
✅ What “secure by design” looks like in practice

🎥 Watch the full episode here: https://lnkd.in/gPq8B8Tg

And stay tuned. I’ll be hosting Progress Software’ Chief AI Officer Ed Keisling on agent orchestration soon.

#FinancialServices #AI #Agents

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg 
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What the #WomenInTech stage taught me at Acumatica Summit?

Have you ever walked into a room and felt momentum happening in real time?
Speaking at Acumatica Summit this year was one of those moments.

I left thinking less about the stage and more about the people. Leaders choosing courage over comfort. Learning out loud. Lifting each other higher.

A few lessons that stayed with me
✨ Confidence starts with the story we tell ourselves
✨ Preparation creates clarity when pressure rises
✨ Leadership means sending the ladder down

I shared a few deeper reflections in my latest newsletter. Check out the full story: https://lnkd.in/e2Ad_BXf

What is one lesson that has changed how you show up this year?

#WomenInTech #Leadership #Technology #Innovation

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg 
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A FIRST TIMER’S PERSPECTIVE I didn’t know what to expect walking into my first Acumatica Summit. I knew the event was significant, and I felt honored 

Open article: What the Women in Tech Stage at Acumatica Summit Taught Me? by Helen Yu • 7 min read

What the Women in Tech Stage at Acumatica Summit Taught Me?

What does success look like twelve months in if you go all in on a frictionless Commerce Chain?

I asked Lisa Martin, CRO of Conga during our interview at Conga Connect.
Her answer was precise.

Deal velocity accelerates. Deal volume grows. Revenue leakage stops hiding in quarterly post-mortems.

Most organizations look at discounting retrospectively. A scattergram tells you where you bled. Commerce Chain stops the bleeding.

A connected Commerce Chain changes the equation. You see where margin is slipping in the moment. You catch at-risk customers before renewal. You act on upsell signals the data was always telling you.

And when agentic AI matures inside that chain, it executes the insight.
Faster deals. Protected margin. Smarter renewals.

👉 Read the full story in CXO Spice Newsletter 
👉 Watch the conversation: https://lnkd.in/gpdCFhkS

#CommerceChain #CRO #CongaConnect #CongaPartner

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“It’s not growth at all costs anymore. It’s growth, but profitable growth , and the thing getting inspected is how easy we are to do business with.” —

Open article: Commerce Chain Is the Revenue Operating System Your Business Has Been Missing by Helen Yu • 5 min read

Commerce Chain Is the Revenue Operating System Your Business Has Been Missing

What does every business leader need to understand about the agentic era?

Here are 5 things I took away from Jensen Huang’s keynote at NVIDIA GTC:

1️⃣ Tokens are the new oil
Jensen redefined what a data center is.
Data centers are no longer places where we store files.
They are factories producing tokens.
Power goes in.
Data goes in.
Intelligence comes out.
Every watt of power you have is either generating revenue or wasting it.
The next metric CEOs may start tracking alongside EBITDA: tokens per watt.

2️⃣ The inference inflection
For years AI was a training story about who had the biggest models and the most parameters.
That era is over.
AI now must think, reason, and act in real time.
That requires inference at massive scale.
Compute demand has grown roughly 1,000,000× in two years.
That’s not hype.
That’s infrastructure reality.

3️⃣ Every SaaS company will become an AaaS company
Just as every company eventually needed:
• an HTTP strategy
• a cloud strategy
• a Kubernetes strategy
Every company now needs an agent strategy.
The question is no longer if.
It’s how fast.

4️⃣ The security model just changed
Agentic systems can:
• access sensitive data
• execute code
• communicate externally
Jensen said that out loud. Slowly.
Let that sink in.
The opportunity is enormous.
So is the risk.
In the agentic era, security and governance are the foundation.
The companies that get this right will win.

5️⃣ Synthetic data will unlock robotics
Real-world data will never be sufficient to train robots for every scenario.
Simulation closes the gap.
Synthetic data allows robots to learn faster than the real world can generate experience.
The GPT moment for autonomous systems may already be happening.
BYD, Hyundai, Nissan, and Geely just joined the platform, representing 18M vehicles per year.

The closing scene of the keynote said everything.
Robots and humans sitting around a campfire in a forest.
Playing music together.
The caption:
“The future’s here. Won’t you come and see.”
Not a warning.
An invitation.

Two stops worth making on the show floor today:
✅ Cisco Booth #1421 - The agentic era needs a secure foundation. I’ll be interviewing Kevin Wollenweber, SVP & GM of Data Center at Cisco, on what Secure AI Factory means at enterprise scale.
✅ Elastic Booth #3200 - Jensen said 90% of the world’s data is unstructured and largely inaccessible. Elastic is building the retrieval layer to unlock it. Don’t miss their sessions on eliminating the data bottleneck and how NVIDIA itself is using it.

The token factory is only as powerful as its security, networking, and data retrieval layers.

That’s the story continuing on the show floor.

#NVIDIAGTC #NVIDIAPartner #CiscoPartner

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg
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What Boards and Security Leaders Must Know about AI-Driven Threats?

Last week, I hosted Mike Riemer, Field CISO at Ivanti on a webinar secure by design: prevent weaponized AI attacks with Kernel security strategies.

Mike put the stakes in sharp focus from the start:

Threat actors can reverse engineer a patch and weaponize it within 72 hours.
In some cases, attacks begin within 90 seconds of code being published.

Let that sink in.

This is not a technology problem you can delegate to your CISO.
It is a governance issue, and boards have a fiduciary duty to act.

In my latest newsletter, I cover:

✅ Why traditional perimeter defenses are failing
✅ What Secure by Design means  and how to hold vendors accountable
✅ Why kernel-level security is the new line of defense
✅ The questions every board and audit committee must be asking now

Knowledge without action leaves your organization exposed.

As AI-driven threats accelerate, kernel-level security has become the new line of defense.

Are you ready for it?

Watch the full conversation with Mike here:
https://lnkd.in/gP4hnwGT

Join us for the upcoming #LinkedInLive where we'll be continuing this critical conversation. Register here: https://lnkd.in/gF8YcTqf

#CyberSecurity #BoardGovernance #KernelSecurity #AIThreats #CISO #RiskManagement #IvantiPartner

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“Threat actors can reverse engineer a patch and weaponize it within 72 hours — and we’ve seen attacks begin within 90 seconds of vulnerable code being

Open article: What Boards and Security Leaders Must Know About AI-Driven Threats and Kernel-Level Defense by Helen Yu • 6 min read

What Boards and Security Leaders Must Know About AI-Driven Threats and Kernel-Level Defense

Why are companies still using 8 platforms to move money?

I just saw a CFO’s finance stack:
Stripe. Wise. Ramp. Mercury. Chargebee.
Plus 3 international bank accounts.
Eight logins. Eight reconciliations.
And they’re still losing 4–6% on every international transaction.

Here’s the hidden tax 👇
You get paid €100K → converted to USD (≈3% gone)
You pay a European supplier → USD back to EUR (≈3% gone)
That’s 6% lost moving the same money in a circle.
On a $10M business? $600K/year.

This is why Airwallex exists.
One platform to:
✅ Accept global payments
✅ Hold 20+ currencies (no forced FX)
✅ Pay suppliers same-day
✅ Issue cards globally (zero FX fees)
✅ Open accounts in minutes
One integration. One dashboard.
Companies doing $10M+ internationally save $400K–$600K/year just by consolidating.

Airwallex just opened their second HQ in San Francisco. They're bringing global-first infrastructure to companies tired of fragmented stacks and hidden fees.

So Why are you still using 8 platforms to move money?

#AirwallexPartner #CFOs

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How do you prepare for the next frontier of transformation?

AI is reshaping how we build, decide, and serve customers; and getting ready means learning, experimenting, and connecting with others who are doing the same.

You’ll find a mix of business leaders and builders at the #MicrosoftAITour. 
People like me, are focused on turning AI ideas into real impact. What I love about this experience is how hands-on it is. You not only hear about the technology, but also get to explore it, build with it, and learn directly from Microsoft engineers and the community. From secure apps to agents and solutions using tools like Foundry and Copilot, you walk away inspired and ready to apply what you’ve learned.

This 20-second clip is a throwback to my favorite moments from the Chicago tour last September 🎥

I’m excited for the upcoming U.S. stops:
📍 Washington, DC on March 10 - Register here 👉 hhttps://lnkd.in/ebyjqCQb
📍 Atlanta on April 29 (I will be there in person)- Register here 👉 https://lnkd.in/ey83fdKc
📍 Houston on May 28 - Register here 👉 https://lnkd.in/eKVZVvE9

If you’re looking to prepare your organization for this frontier transformation, join a tour near you and start turning possibilities into action.

#MicrosoftAITour #FrontierTransformation #AILeadership #MicrosoftAmbassador Microsoft in Business

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When was the last time a support call made you feel heard?

After 2.3 million miles in the air and more support calls than I can count, I've come to believe we've been measuring customer experience all wrong.
We track resolution time. Handle time. CSAT scores. But nobody measures how it felt to be spoken to.

I've been hung up on agents who said all the right things and still left me feeling dismissed. And I've had problems go unresolved by agents who somehow made me feel taken care of anyway. The difference was never the script. It was tone. Pacing. The small human signals that say I hear you before a single solution is offered.

As executives, we've optimized everything we can see on a dashboard. But the felt experience of a conversation, that's been the blind spot.

That's what made me pay attention when I came across ElevenLabs' emotional voice agent. Because it points at something I've believed for years: conversational quality is product quality. And we're finally at the point where AI can deliver it at scale.

The leaders who get ahead of this won't just have faster support. They'll have support that people remember for the right reasons.

See it in action: https://lnkd.in/eDtV-aGs

#VoiceAgent #ConversationalAI #CX #CustomerOperations #ElevenLabsPartner

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg 
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How many of your #security alerts matter?

Last quarter, my team reviewed 14,000 alerts. Only eleven led to investigation.
That's not a security program. That's noise with a compliance checkbox on it.

As a Board Director, the question I keep bringing back to leadership is simple: would we catch it before it happens?

Most organizations can't answer that with confidence. Not because they lack tools. But because they're measuring the wrong things. Volume of alerts. Hours logged. Endpoints covered. 

None of it tells you what the board needs to know: where is the human risk, and is it escalating?

The shift I've been advocating for is moving from reactive reporting to predictive intelligence. Not just flagging what already happened, but understanding behavioral patterns early enough to intervene before damage is done.

When I look at what predictive risk scoring is doing now, platforms like Teramind being able to detect behavioral shifts weeks before an incident occurs, that's the kind of intelligence that belongs in a board briefing.

Rule-based systems catch what you anticipated. Behavioral AI catches what you didn't. In insider risk, what you didn't anticipate is almost always what gets you.

Stop counting alerts. Start asking: what does this pattern mean?

#PredictiveIntelligence #Workforce #AIGovernance #TeramindPartner

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What happens when AI stops living in the cloud and starts living in the world?

That's the question at the center of NVIDIA GTC.  That’s the premier global AI conference where developers, researchers, and business leaders come together to explore the next wave of AI innovation.

From physical AI and AI factories to agentic AI and inference, this is where the breakthroughs shaping every industry get unveiled. With 500+ sessions, labs, and workshops, there's no better place to go deep on real-world AI use cases and connect with the people building the future.

Last year's GTC drew 27K in-person attendees and 40M+ keynote views. I can't wait to see what 2026 has in store.

Register now and explore the session catalog: https://nvda.ws/4kfWXS8

#GTC25 #NVIDIAPartner #AI #PhysicalAI #GenerativeAI

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What does a connected, intelligent Commerce Chain look like in action?

At Conga’s 5th Annual Inspire Awards, we celebrated real, measurable business impact with CRO Lisa Martin.

When pricing, quoting, contracting, and revenue operate as one connected system, companies move faster, price smarter, and scale growth.

Here’s what that looked like this year:
✅ Commercial Excellence — IBM
Unified quoting and renewals for 3,000+ sellers and partners worldwide, accelerating deal cycles while improving seller productivity and global customer experience.
 
✅ Future of Commerce — Electronics Digikey
2× market outperformance in 2025 by unifying e-commerce with customer-specific pricing through neural networks and real-time pricing execution.
 
✅ Momentum Leader — Pediatrics Plus
Automated ~50% of monthly billing and reduced DSO from 84 → 54 days.
 
✅ Buyer Experience — Jack Henry 
Eliminated manual pricing errors, unified siloed sales processes, and accelerated time-to-revenue for financial institutions nationwide.
 
✅ Judges’ Choice — Southwest Airlines
Reduced contract creation time to just 5 minutes, delivering enterprise-grade governance with startup speed.
 
✅ Community Champion — Natalie Myers
Amplified peer voices and strengthened knowledge sharing across the entire Conga community.

A connected Commerce Chain unlocks measurable revenue performance across the entire lifecycle.

Stay tuned for my conversation with Conga CRO Lisa Martin with a deeper dive into what the Commerce Chain means for the future of revenue leadership.

#CongaConnect #InspireAwards #CommerceChain #CustomerSuccess #CongaPartner

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg
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What does it take to turn B2B influencer content into qualified pipeline?

I recently had a great conversation with Heather Barnett about this challenge and it’s clear this topic is rising on many B2B leaders’ agendas.

There’s a smarter way to approach it.

The Insight Collective and Custom Influence have put together an ebook that breaks it all down, featuring insights from leading B2B voices.

If you’re focused on making influencer marketing deliver measurable impact, this is worth your time.

https://lnkd.in/epkRekqz

#B2B #Influencer #Marketing 

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When was the last time an AI investment delivered what it promised?

I've sat in enough boardrooms to know that question lands differently depending on who's in the room.

For most enterprises, the pattern is the same; a promising pilot, a growing consulting retainer, and a strategy deck that never quite becomes a production system.

That's the cycle Klika Tech built VELOCITY™ to break.

It's a 16-month, fixed-price program that takes organizations from AI uncertainty to a fully operational, self-sustaining AI capability. One contract. Five structured phases. And your team owns everything they build including the models, the infrastructure and the IP.

Team don't get paid for hours. They get paid for outcomes.

ROI validation begins at Month 8 so you get proof mid-journey
If AI is on your roadmap this year, reach out to see what it looks like in practice.

Drop a “Yes” comment if you want to learn more. 👇

#AI #EnterpriseAI #KlikaTech #VELOCITY #DigitalTransformation

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Ready to launch your #career in #AI in 2026? 

LinkedIn just released its Skills on the Rise 2026 list and the signal is clear: AI is reshaping every role, not just technical ones. 

Here are the fastest-growing skills: Prompt Engineering, RAG, LangChain, Vector Databases, and Model Fine-Tuning along people skills like Stakeholder Management and Leadership Communication. Employers want professionals who can build and lead with AI.

Meanwhile, the U.S. Bureau of Labor Statistics projects 20% growth in computer and information research roles between 2024 and 2034. The opportunity is real.

I've consolidated what I learned from Coursera and U.S. Bureau of Labor and put together a table of 9 high-demand AI roles with required skills, salary ranges, and core responsibilities to help you find your best fit.

Which role excites you most? Drop it in the comments 👇

#SkillsOnTheRise #FutureOfWork #ArtificialIntelligence #TechCareers
#AI #Jobs #MachineLearning #DataScience #WomenInTech

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9 AI Jobs to Consider in 2026

What are the two things that define a world-class data center?

Here's what I learned from Equinix team at last year's NVIDIA GTC 
(watch the 1-minute clip below)
→ Environment - power, space, and cooling
→ Interconnectivity - dense access to public clouds and GPU-as-a-service

Equinix operates 280 data centers across 77 global markets. The London facility Aaron showcased was built with his in mind: 170,000 sq ft, 100% renewable energy, 99.999% availability, and 200+ cloud interconnection points all water-cooled.

Equinix also announced they'll be the first to offer the NVIDIA Instant AI Factory; fully provisioned AI infrastructure powered by DGX GB300 and B300 systems, across 45 global markets.

This year, I'm going deeper on the #sustainability side of all of this.
I look forward to speaking with Christopher Wellise, Global VP of Sustainability at Equinix to talk about what it takes to build and operate AI infrastructure responsibly; from closing the gap between pledges and results, to whether the industry is measuring the right things.

Tune in to our upcoming CXO Spice from #NVIDAGTC. What would YOU ask Chris? Drop it below 👇

To stay current with the latest trends in #Technology and #Innovation,
Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg
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Where are the real conversations about the future of revenue lifecycle happening right now?

At Conga Connect.

Just arrived at the venue and the energy is already building. This quick clip gives a glimpse of the space and a great catch-up with Amy Williams from the Conga team as things get underway.

Looking ahead to a packed agenda for Day 1:
✅ The future of commerce keynote from David Osborne CEO of Conga
✅ Accelerating Innovation across the commerce chain from Rohit Chhabra, CPO
✅ My 1:1 with Lisa Martin, CRO, diving into Commerce Chain
✅ Tonight’s customer panel and awards
✅ And wrapping the evening with the VIP dinner with Conga executives, select customers and fellow analysts Shelly DeMotte Kramer, Roy Atkinson, Eric Kavanagh.

Events like this are where product vision, customer experience, and strategy come together. I’m interested in hearing how organizations are approaching revenue lifecycle transformation and connected commerce.

Let's connect if you're here at Conga Connect. Or follow #CXOSpice to get the latest updates.

#CongaConnect #RevenueLifecycle #CPQ #CommerceChain #Analysts #CongaPartner

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What does responsible AI governance look like when the infrastructure at stake is an entire city?

It's a question that I'm proud to have helped answer along with an exceptional group of experts in collaboration with AI & Partners.

In this whitepaper, Digital Public Services: Governance Challenges in AI-Enabled Smart Cities, we explore how we can build trustworthy, interoperable urban infrastructure as AI becomes central to transport, energy, health, and public administration.

Key takeaways:
✅ Interconnected systems create cascading risks - resilience must be built in by design
✅ Interoperability and open standards are governance tools rather than just technical ones
✅ Privacy-by-design is essential as sensor networks and data fusion expand across cities
✅ The EU AI Act creates real obligations for municipalities deploying high-risk AI

Thank you to my fellow contributors for making this such a rigorous and timely piece of work:
Sean Musch, Michael Charles Borrelli, Dr. Don Liyanage, Dr. Benedikt Kohn, Harvey Castro, Lisa Ventura MBE FCIIS MBCS, Mariia Shcherbakova, Patrick Orsos, Shreyas Karanjkar, Edward Cole, Mitko Karushkov, Vibhav Mithal, FHCA, Mateo Jarrin Cuvi, Michael Boevink, Ina Schöne, Richard Chiumento, and Carolyn Harrison.

If you work in urban policy, AI regulation, or digital public services, this one is for you. 

#SmartCities #AIGovernance #EUAIAct #DigitalTransformation #AI

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Helen Yu

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The Battle

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Douglas Burns's LinkedIn Performance

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