DSALTA

Co-Founder

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Chief Executive Officer

Paillor

At Paillor, I’ve developed a cutting-edge AI-powered application designed to address the core challenges organizations face today. Our solution empowers employees to instantly find answers to their questions and solve the issue wish automation, significantly saving time and boosting productivity across the board. 

I lead our talented team in building and executing strategies that not only drive sales but also ensure continued growth and success. My role extends to managing investments, engaging with stakeholders, and steering Paillor towards a future of innovation and impact.

 Co-Founder & CEO

Dye & Durham Corporation

As a Technical Support Engineer at Dye & Durham, I delivered end-to-end technical support across both Level 1 and Level 2, ensuring seamless operations and contributing to significant process improvements. My role encompassed close collaboration with C-level executives, as well as leading complex projects to automate and optimize workflows.

Technical Support Engineer

Google

Immediately following graduation, I secured a software developer internship at Google in Toronto, Ontario. Working alongside a talented cohort, I focused on Google Cloud technologies and software development methodologies, contributing to specific Google Console projects.

Software Developer

Gallon(Exited)

As the Founder of Gallon, I spearheaded the development and launch of an innovative online water ordering app in Dubai, UAE. Through strategic planning and execution, I successfully streamlined the water delivery process for residents, leading to the app's acquisition by Mia Dubai Water in 2019. My entrepreneurial spirit and ability to navigate the startup landscape were instrumental in achieving this milestone.

Founder

Apple

Provided technical support for Apple clients as a part-time employee while pursuing my studies. Offered assistance with a range of devices and software including iPhones, iPads, Macbooks and various Apple technologies. Successfully balanced academic commitments with customer service responsibilities, adjusting work hours accordingly to meet both obligations.

Tech Support

As the Founder and CEO of Paillor, I’m driven by a mission to simplify and enhance workplace efficiency through innovative AI-powered helpdesk and automation solutions. My journey began with Gallon, a water ordering app I built and sold in Dubai, which laid the foundation for my entrepreneurial path.

At Paillor, I’ve led our team to develop a platform that not only meets the needs of medium and large enterprises but also anticipates them. Our solutions are designed to streamline operations, empower employees, and drive productivity—ultimately helping businesses thrive in a competitive landscape.

My passion lies in turning challenges into opportunities, and I’m always eager to connect with like-minded professionals who share a drive for innovation. Whether it’s leading product development, pivoting strategies, or building cross-functional teams, I’m committed to creating solutions that make a difference.

Dogan Akbulut 🤝

Huawei Cloud Middle East

Senior Account Manager Public Sector 

Senior Account Manager

Within my present role, I ensure the delivery of outcomes in the planning and maintenance of IT services. I am responsible for providing technical consultations and operational engagements to deliver priority projects. Besides, I ensure targeted service and performance standards are achieved of projects within set budgets

Over the years I have been delivering technical guidance to streamline technical projects as well as services. Also, my key role is to enhance the efficiency of network systems with successful project execution. 

In addition, I implement technical specifications of products to maintain consistency in production process. Here, I evaluate latest technological movements and undertake the acquisition of new technology.

Some of my daily accountabilities:
✔Maintain installation and deliver training to the staff to optimize new technology during production
✔Resolve troubleshooting issues with network systems, software & hardware and made repairs to support calls

MOI - HEAD OF TECHNICAL SERVICES

As MOI - Systems Technician, I installed, configured and maintained systems including hardware, software and network components. Also, I defined targeted technical solutions and conducted product analysis & pilot implementations of solutions within agreed timelines and budgetary norms.

My vital role was to streamline new services and enhance the operational output to attain technical service KPIs. Besides, I worked with technical department on strategy planning and designing discovery sessions.

Moreover, I oversaw departmental budget governance for technical project resources. I showcased a team of engineers & technical support for successful deployment.

Some of my daily accountabilities:
✔Delivered technical advice on technical services as required and assisted in training related to technical issues
✔Maintained the documentation of implementation and impact of technical interventions in allotted major projects
✔Managed security systems and conduct appropriate diagnostics of company’s technical services
✔Interfaced with technical staff and project teams to meet user requirements and budgetary norms
✔Offered in-depth cost estimates to customers for equipment and network installation and setup.
✔Drove technical operations performed by projects and IT support experts to ensure clients' targets are achievable.
✔Instituted latest/ new concepts and innovations regarding training procedures in system functionality and monitoring.

MOI - Systems Technician

At this role, I led technical projects through strategy design, budgeting, scoping and successful delivery.  Also, I delivered technical training, assisting numbers of support staff achieve significant productivity improvements. Besides, I ensured the quality and accuracy of organisational databases and projects

Furthermore, I developed relationships with internal and external stakeholders and IT teams. Also, I maintained project reports and provided industrial advice on technical issues

MOI - Project Technical Assistant

As a result-oriented technical service expert with experience in directing all aspects of IT projects, infrastructure, application support and security services. My proficiency is to train IT teams towards the improving the performance level of IT systems and attain high client satisfaction.

My competencies in brief: 
✔ Ensure security maintenance while executing performance management policies, and training new technical staff
✔Conduct quality checks on the systems, improving users' interface, and upgrading network infrastructure
✔Deliver training to technical services teams who deliver against the strategic technical project goals
✔Showcase technical consultations and improve operational engagement to ensure successful project delivery 

Throughout my tenure, I have been ensuring technical support improvement and best customer service within the technical services. Additionally, I evaluate existing IT systems by providing improved solutions with technical staff and streamline technical services as per project goals.

At a professional front, I am a strong communicator, team leader and coordinator, I focus towards improving the efficiency of clinical processes and nursing education programs. Likewise, my top-notch ‘people management skills’ enables me to remain calm under work pressure and changing workload priorities.

If you think, I can be beneficial for your business, kindly connect with me on LinkedIn or I can directly be reached on: shj2000@gmail.com

taplio

The Battle

Dogan Akbulut 🤝

MOHAMED ALNAKHI

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