SoftwareOne

Leading strategic implementation and optimization of Google Workspace (formerly G Suite) for enterprise clients across diverse industries. I leverage deep expertise in cloud collaboration tools to drive digital transformation and enhance productivity.

Key responsibilities:
- Conduct comprehensive needs assessments and develop tailored Google Workspace adoption strategies
- Design and execute complex migrations from legacy and/or competitive systems to Google Workspace
- Provide high-level technical consulting on Google Workspace architecture and security best practices
- Lead client teams to ensure seamless integration with existing IT infrastructure
- Deliver advanced training programs for IT staff and end-users
- Develop custom solutions using Google Workspace apps

Notable achievements:
- Reduced operational costs by 30% for a client with 1,500 users through strategic Google Workspace implementation
- Achieved 98% user adoption rate across multiple large-scale projects

Google Workspace Senior Consultant

As an Adoption and Change Management Certified Consultant I am an Adoption advisor and Change Manager with a deep understanding of the SWO Adoption and Change Management Framework and how it can be delivered to our customers.

By being a consultant I'm doing my best to provide our customers with best practices on adoption and change management, by levering knowledge and experiences, not just from the ACM perspective but also from a technical perspective.

In addition to the above, I'm able, as an ACM Consultant, to transfer the learnings into your day to day business to adopt the framework and help organizations drive change in the workplace, successfully introduce new technologies and unleash the full power of technology.

Adoption and Change Management Certified Consultant

As a Customer Success Manager, I'm ensuring that customers are consuming and utilizing all the products and services they purchased and that so they are achieving their goals and desired outcomes.
My speciality lies between Productivity, Collaboration and Technology.

My general responsibilities include:
▶ Working with CBDM (Customer Business Decision Maker) and Services team to develop an overall account plan to maximize opportunities and generate sales activity

▶ Overseeing and coordinating end-to-end service delivery for strategic accounts by working with the local and global services teams

▶ Acting as a primary point of contact, after service delivery, for questions and support regarding the service implemented

▶ Leading service requests and incidents procedures (registration is ITSM tool, assigning to expertise group, maintaining progress)

▶ Developing strong knowledge of leading industry trends and SoftwareONE service offerings through on-going training with software publishers and SoftwareONE Service teams

▶ Engaging in pre-sales activities and assisting in cross- and up-selling SoftwareONE service opportunities

▶ Working within the regional CSM team and participating in service improvement and development activities, such as performing CSAT surveys and customer interviews to determine how can we help customer more and better

▶ Preparing and leading QBR meetings from an operational perspective

▶ Ensuring customers are consuming all services they purchased

In addition to above:
✔ I have led the migration from Skype for Business to Teams(Only) in our country office, ensuring that all employees are migrated to Teams and that everything is working for them after the migration. To achieve this I educated myself on MS Teams and read about best practices and successfully coordinated with Global BiT Team. In order to successfully complete the project I hold a workshop for our country's team on best practices on the use Teams(Only).

Customer Success Manager - Microsoft M365 Modern Workplace Solutions

Cloudmission

Workspace Productivity Specialist

NoCodeOps

Innovation Fellow

Amutri

Customer Success Operations Manager

Notion Navigators

Co-creator of Notion Navigators | Notion Certified

LinkedIn Local - Ljubljana

LinkedIn Local is a global community of LinkedIn users designed to take online relationships offline to get to know people behind LinkedIn profiles.

I am proud that together with Manca Korelc we were able to bring the first LinkedIn Local events to Ljubljana and thus start this amazing community in Slovenia.

I warmly welcome you to all #LinkedInLocalLjubljana events!

LinkedIn Local Ljubljana Co-host #LinkedInLocalLjubljana

U.S. Department of State, International Exchange Alumni

Professional Fellow

Zavod Ypsilon

As a person in charge of sales and partnerships within our organisation, I am in touch with many people - building relationships with new prospects and maintaining relationships with current partners and clients.
Therefore I needed and wanted to set up a system in place which would help us track conversations with all our constituents, and even more important to help us support our impact efforts.

By testing a few CRM solutions I came to the conclusion that Salesforce Nonprofit Success Pack (NPSP) was the most suitable solution for our organisation and therefore I decided to implement it and do the administrative work for it.

Salesforce Administrator

As a Program Director I was responsible for program and project development of our organisation, as well as making sure that we are bringing in enough revenue to be financially stable. I am achieving this by partnering our organisation with companies who sponsor our projects or by offering our educational programs and workshops.

Some of my daily tasks and results we have achieved while being in this position:
- Maintaining relationships with our current partners and buyers -> secured renewals with our current partners

- Contacting and building relationships with new, potential partners and buyers -> build relationships and partnerships with some new (potential) partners and buyers

- Selling workshops and seminars to our customer -> by putting sales strategy in place we managed to increase sales and bring new revenue stream

- Building LinkedIn strategy as well as managing Ypsilon Institute’s LinkedIn activities for promotion and partnership development -> rebuilt LinkedIn strategy and took over communication on LinkedIn

- Performing workshops for our buyers on different topics, such as sales, digital marketing, personal branding etc.

- Overseeing organisation of community events as well as larger conferences -> brought LinkedIn Local events to Slovenia and successfully led the organisation of two larger conferences

Program Director - Programs/Revenue/Partnerships

Prior to my arrival, we agreed I will take administration of Slack which was already used within the organization, and that I will implement Asana and take administration of it.
I have successfully implemented and optimised both tools, also with additional apps, and both solutions are still used on a daily basis for work and project management, and collaboration and communication.

Asana and Slack Admin

Sales Manager

fielddrive

- Account Manager for accounts Leaders in Sports, Intracon and TMF Group. Also an Event Project Manager for their events.
- Assistant Account Manager for accounts Alteryx, Globalfoundries, ICWE and Keller Williams. Also an Assistant Event Project Manager for their events.
- Onsite Sales Representative at IBTM tradeshow
- Inside Sales Representative (contacting potential leads, building proposals)
- Event Project Manager - managing the company’s presence on tradeshows such as IBTM World, Barcelona and Event Tech Live, London
- Stand Manager - managing stand at IBTM
- Onsite Support Management on clients' events, such as Alteryx Inspire London, Globalfoundries Technology Conference in Munich & Shanghai and ICWE’s OEB Conference in Berlin
- Digital Marketing Management for company’s online presence
- Designing adverts for magazines/catalogues

Event Project Manager

Ljubljana Tourism

-	Representing Ljubljana Tourism at the events
-	Preparation of materials for the events
-	Communicating with exhibitors and participants
-	Managing database of exhibitors and participants
-	Writing post event analysis

Business (MICE) Tourism Assistant

-	Giving information to tourists
-	Communicating with customers and suppliers regarding goods and services offered by Ljubljana Tourism
-	Selling goods and services offered by Ljubljana Tourism

Information and Sales Assistant

-	 Collecting debiting bills in ERP system
-	 Issuing ordering forms in ERP system
-  Managing contracts database
-	 Contacting business partners

Assistant Finance Administration

Workspace Automation Specialist ➡️ Connecting technologies into automated systems to boost productivity and accelerate career growth ⤵️

I am a Google Workspace Senior Consultant at SoftwareOne, a leading global provider of software and cloud solutions. I have over two years of experience in helping customers adopt and optimize Google Workspace and other SaaS tools, such as Notion, Asana, Slack, and Miro. I am also an Adoption and Change Management (ACM) Certified Consultant, with a deep understanding of how to deliver effective and engaging change management strategies for digital transformation projects.

My mission is to empower businesses and organizations to leverage the potential of business technology, find ways to incorporate it into their workflows and train their teams to use it successfully. I am passionate about personal development and productivity with tech, and I enjoy sharing my discoveries and insights through my publications, LinkedIn posts, and co-creation of Notion Navigators, a community of Notion enthusiasts. I am always eager to learn new skills and technologies, and to connect with other professionals and experts in my field. If you are interested in working with me, please feel free to contact me via email or LinkedIn. I am excited to hear from you.

Dino Kovačević

ESIE

Profesor asociado a Harvard Business Publishing

MBA Marketing Strategy Professor

ENEB - Escuela de Negocios Europea de Barcelona

Mentor Inteligencia Articial

Rockin Media

Rockin Media es una de las consultoras de Growth referentes en España. 
Como director del departamento creativo mis funciones se enfocan en la creación y gestión de marcas así como la elaboración de los planes estratégicos de comunicación y campañas publicitarias. 
Parte fundamental del trabajo es la detección de insights y tendencias del mercado basado en el análisis de datos. Soy responsable de defender y justificar las propuestas creativas frente agencias y cliente final. 
Clientes: Pascual, Fresenius, Lottus, The Valley, Namencis Capital +120

Head of Creative Department & Strategic Planning  

•Design Thinking 
•Innovation process
•Trend Hunter
•Develop business proposals and make product presentations for clients.

Senior Client Partner & Business Strategy Consultant

The Influencer - Influencer Marketing Agency

•PR & Manager for Influencer & Celebrities.
•Drive digital and Tv marketing campaings
•Negotiate business contracts and costs with customers as needed.
•Develop customized programs to meet client needs and close business.
•Provide client consultations about company products or services.
•Develop business proposals and make product presentations for clients.
•Build positive and productive relationships with clients.

 Account Executive / Senior Client Partner

PlayGround Communications

•Act as liaison between clients and management for business executions.
•Understand client needs and identify new business opportunities.
•Negotiate business contracts and costs with customers as needed.
•Develop customized programs to meet client needs and close business.
•Provide client consultations about company products or services.
•Develop business proposals and make product presentations for clients.
•Build positive and productive relationships with clients.
•Work in compliance with company standards and business guidelines.
•Develop account strategies to meet monthly revenue target.
•Assist in development of account budgets and timelines.
•Assess potential business risks and develop mitigation plans.
•Develop new business opportunities with potential and existing clients to achieve revenue goals.
•Provide outstanding services and ensure customer satisfaction
•Address customer concerns and queries in a timely and accurate manner.

 Account Executive / Client Partner

• Work with and develop the current prospect databases whithin specified business sectors to genetate effective leads & exceed sales targets for the business
• Develop a sales contact plan to include cold-calling, direct marketing, and attending industry events to build relationships with key prospects.
• Develop and mantain strong agency and advertiser relationships.
• Analyse the results of each campaings, understand the main KPIs and find optimizations process for each campaings.
• Work closely with content team to identify appropiate go to market messaging for specific business sectors.

Head of Affiliate Business & Strategic planning

NATEXO

Manage and execute of E-mail campaigns by negotiating with marketing affiliate platforms, media agencies and advertisers
• Build and maintain professional relationships with new and existing business partners and clients.
• Expand the Spanish market, ensuring the increase in eCPM and margin.
• Analyze and optimize the results of affiliate programs and campaigns.
• Billing Management (tracking payments / management disputes)
• Search for new partners, platforms and agencies

Account Manager  Spanish Market

• Managing South European and Latin America Markets.
• Prospecting new clients, building key customer relationships, identifying business opportunities, negotiating and closing business deals. 
• Big focus on the best tools and modalities for collecitng leads: Sponsoring, coreg, emailing, display, c2l, among others.
• Constantly forecasting sales targets, preparing reports for senior management in order to ensure that Spain, in the international sector, is on track to meet its financial goals.
• Strategic planning aimed to thorough knowledge of the market, identify and develop the company’s unique selling propositions and differentiators.
• Working with it department and other internal colleagues to meet customer needs. 
• Attending industry functions, such as events and conferences.

International Sales Manager & Business Development

Director de Planificación Estratégica Creativa con amplia experiencia en consultoría de transformación digital, creación y gestión de marcas e innovación. Cuento con una sólida mentalidad empresarial y un enfoque integral que combina estrategia, creatividad y análisis de datos.

Como consultor, mi labor se centra en la creación y gestión de marcas, el desarrollo de planes estratégicos de comunicación y la ejecución de campañas publicitarias con alto impacto. 
Lidero la detección de insights de mercado y la definición de narrativas que conecten con la audiencia, alineando los objetivos de negocio con estrategias innovadoras de marketing y medios.

A lo largo de mi trayectoria, he gestionado y desarrollado negocios cross-sectorial impulsados por marcas en la era digital, aplicando un enfoque global y un pensamiento tanto analítico como creativo. Mi experiencia abarca:

Estrategia y visión de marca

Posicionamiento y crecimiento de marca

Innovación y desarrollo de conceptos de producto

Dirección creativa y de arte

Estrategia de marketing y medios

Branded Content y Storytelling

Relaciones públicas, asociaciones y colaboraciones estratégicas

Como profesor de Estrategia de Marketing en el MBA de ESIE, profesor asociado en Harvard Business Publishing y mentor de Inteligencia Artificial en ENEB, combino conocimientos académicos con experiencia en la aplicación real de estrategias innovadoras. Mi metodología docente se basa en el análisis de datos y la investigación de mercado para ofrecer soluciones prácticas y eficaces.

He trabajado con clientes como Ebay, Iberia, Skyscanner, Nestlé, Pascual, Fresenius y The Valley, generando estrategias que aumentan su visibilidad, notoriedad y valor de marca mediante formatos innovadores en medios digitales y tradicionales.

Mi formación continua me permite mantenerme a la vanguardia de la industria. He completado programas en Planificación Estratégica Creativa y Design Thinking en Miami Ad School Madrid, Innovación Iterativa en el MIT y un MBA en ThePowerMBA. Además, me he especializado en Inteligencia Artificial aplicada al marketing y Pensamiento para Thinkers en Madrid Content School.

Siempre en busca de nuevos desafíos y oportunidades para transformar marcas y negocios a través de la creatividad, la estrategia y la innovación

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The Battle

Dino Kovačević

Carlos Fernández Romay

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