Dimitri Devroe

As a freelance Growth Strategist for e-commerce brands, I leverage my expertise in paid acquisition, creative strategy, and data-driven decision making to optimize marketing efforts and drive growth. I focus on developing tailored marketing processes and implementing automation to streamline operations and enhance campaign effectiveness for my clients.

Ecommerce growth strategist

dear digital

As Head of the growth team, I built a digital marketing team and was responsible for the growth of our e-commerce clients. At the core of our service lies the connection between data and creativity.

Co-Founder

Puzzle in a bag

As Co-Founder of Puzzle in a Bag, we transformed the traditional jigsaw puzzles into an innovative, format. My role involved client acquisition, retention and establishing the brand as a leader in the creative puzzle market.

Birdhouse

I specialize in guiding startups through their critical growth phases, offering insights that shape both their digital and traditional marketing strategies. This support helps startups position themselves effectively in competitive markets and achieve sustainable growth.

Strategic Marketing Manager

Virtuology

As a digital consultant at Broadkat, I guide organizations like Samsonite, BNP Paribas, and Mondelez in crafting and executing effective digital campaigns. 

My expertise spans digital project management, strategy formulation, and a comprehensive suite of advertising across platforms such as YouTube, Facebook, LinkedIn, and Instagram.

Digital Consultant

The Marmalade

I am actively engaged in attracting companies to invest in the Belgian film industry, leveraging the fiscal benefits of the Tax Shelter to foster economic growth. My role includes driving both inbound and outbound sales, building and maintaining long-term partnerships with leading companies in the B2B sector, skillfully negotiating client demands, providing diligent follow-up, and organizing strategic sales events to enhance network engagement and investment opportunities.

Investment relation manager

Kinepolis

Completing a consulting project on the topic of organizational design. This is the final graduation project at the Master in General Management at Vlerick Business School.

Marketing Consultant (In Company Project Vlerick)

My passion lies at the intersection of advertising and digital strategy. Always open to connecting with like-minded professionals, innovators, and anyone passionate about e-commerce!

Onestone

At Onestone we build customer oriented oganisations. We guarantee impact with regards to reputation, sales, efficiency and loyalty. We integrate people, processes and technology in innovative customer service.

We move mountains, one stone at a time.

Managing Partner

MÖBIUS Business Redesign

As a result of the MÖBIUS-CallMetrics merger

Partner

CallMetrics

EDB 4tel

Regional Sales Director

Senior Account Manager

Velleman NV

Sales Engineer

Keynote speaker | Customer Strategy Expert | Managing Partner at Onestone

Trained as an engineer and in my work as a sales director, I became fascinated with the power of customer centric processes for operations, support and sales. Because nothing is easier to sell than a product or a service from a customer centric company.

It became my mission and my passion to help other leaders to make the transition to a customer centric and operationally efficient organisation.

That was twenty years ago. Twenty years of trying (and failing sometimes), learning, and finetuning.
Onestone is the result of those efforts - combined with the expertise of partners with the same passion and a similar story. Onestone is now the reference as an advisory for leaders who want to make their companies customer centric and efficient. Over 10 years already.

My trade? To get management teams to create a distinctive and concrete strategy, and arm them against the ever so tempting management bullshit. I go looking for the arguments behind the opinions. That’s how we get everyone aligned.

In order to allow your organisation to be at its best, I rely on the most relevant scientific insights - not on the popular myths of customer centricity. And that’s what I like to talk about. In front of a full house or to the board of directors.

What makes me happy? 
The intense aroma of freshly brewed coffee.

Would you like to hear what I have to say? 
Info & bookings via hello@onestone.be

business strategy – behavioural economics – design thinking – lean – psychology engineering

Horst Remes - Onestone

Found my true self at Stanford University  🤓

A quick throwback to the nexxworks tour to Silicon Valley.

Lots of great new insights on A.I. and its implications for Customer Experience. It is still sinking in. Still processing the opportunities and the challenges that will bring.

Steven Van Belleghem and Lieven Scheire have already made a masterclass out of it (yes, some people are quicker on their feet than others…) - warmly recommended.

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AI alone will not save your customer experience.

It runs on two things: your processes and your data.

If one of those is broken – or worse, both – AI will simply make things worse.

Instead of improving your CX, it will now automatically, at great speed and large scale, produce bad outcomes.

💡 So if you want to improve your customer experience using AI, make sure
your processes are customer-centred and your data is cleaned up.

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The Brutally honest session with Caroline van den Bos is totally full! 
Next session is on March 6th with ING Head of Client Services and Operations Investments: Thomas Lecok. Mark your calendar if you’d like to attend.

💡 What’s the concept? Ever walk out of a CX presentation feeling… disappointed? Too often, events are filled with glossy “good news” stories — companies showing only the polished version, making it seem like they’ve cracked the code that others can’t.

😱 We’d had enough.
That’s why we started the “Brutally Honest Sessions”. Each time, we sit down with a senior leader for a candid, in-depth conversation about what it’s really like.

On Friday December 5th our central guest is:

Caroline van den Bos - Global Insight and Customer Experience Director at Lloyd's Register.
Customers have always valued Lloyd’s Register—founded in 1760 as a ship classification society in London—for its technical expertise and reliability. At the same time, those customers found it difficult to work with the company.

Caroline explains how they’re changing that step by step.

Practical. Real. Brutally honest.

⚡️This event is for Executives and senior leaders - on invitation only.
Would you like to be invited on our future sessions? Send me a message!

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taplio

The Battle

Dimitri Devroe

Horst Remes - Onestone

Followers

Posts

Engagements

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Performance ScoreHorst Remes - Onestone's LinkedIn Performance

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taplio

The Battle

Dimitri Devroe

Horst Remes - Onestone

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Horst Remes - Onestone's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreHorst Remes - Onestone's LinkedIn Performance