Diego Granados

I'm a Product Manager with experience working cross-functionally with business roles (e.g. Marketing, Finance, Sales), technical roles (e.g. Backend and front-end engineers, data scientists) as well as designers and UX researchers to bring products to life that make our users' problems and pain-points go away!

I have experience working with Web and Mobile products, AI and Machine Learning - There's something really fascinating about using data to try and predict the future. I'm a big believer that every model should be thoroughly thought from an AI Ethics point of view.

As a product manager I have to wear different hats every day and I excel at working cross-functionally. My experience and feedback has taught me that I bring value to the teams I work with because:

- I empathize with users and speak: geek, data whisperer, designer, marketer and salesperson. At some point I also tried to learn Shriiwook (I've always wanted to understand Chewbacca like Han did). Understanding means fewer mistakes, and mistakes can be very costly.

- I'm passionate about understanding customers, too many people use "customer obsession" as buzzwords in their resume.

- I leave the BIG ideas to the Elon Musks of the world. A good Strategy, Vision and Execution drives products forward - I do these three.

- I'm an engineer at heart and a musician at soul - I like to combine logic with creativity

- I'm the calm one. I'm the one that plans.

I'm passionate about helping others and I created a YouTube channel to help others learn about Product Management: https://www.youtube.com/c/PMDiegoGranados/

Don't hesitate to reach out if you want to talk about AI/ML, technology, business, consumer electronics/technology or need help on your journey to become a Product Manager!

Specialties: Product Management, Consumer electronics, Consumer Technology, Cross-functional work, Agile development, Product design, data driven decisions, AI, Machine Learning.

Product Manager AI&ML

Clodura.AI

Product Manager

truCSR

• Redesigned Donation page so as to make mobile friendly, which decreased the drop by 15%, turn increased donations by more 10%. 

• Implemented Qualitative and quantitative measurement through Google Analytics and Hotjar, agile process through JIRA. 

• Managed FB ads, Google Ads and also introduced google search console for better SEO. 

• Implemented Google Storage to store the files, Videos, Photos of the project which helped us to load them faster in turn reduced page load time.

• Implemented proper CI/CD process that helped us reduce deployment time by 80%, CDN for faster page load. 

• Developed well managed multi-user, role switchable model where a single user can perform multiple roles available on platform.

• Redesigned and developed following features :
  - Contract negotiation and signing process
  - CSR Payment management system for large and complex workflow.
  - Robust reporting module, that gives clear idea about the fund utilisation by NGO to corporate.
  - Volunteering Management module for corporations & NGO
  - User access and IAM management.
  - Admin Section for Subscription, Billing

Lead Product Manager

freelance

Designed a remittance product for a Malaysian firm following things were undertaken :

- Requirement gathering,
- Researching about the various other remittance platforms in Malaysia and other countries.
- Gathering info about how banking exchange works, SWIFT works.
- Product designing.
- Assistance in Data Base Design.

Prime Modules of all that I worked upon: 
- VKYC, onboarding and verifying the profiles of Individuals & business
- Remitting funds / cross border transfers using SWIFT messaging.
- Detecting Fraudulent and high risk transactions.
- Creating risk profiles of the users.
- Balance maintenance of Nostro and Vostro accounts, along with the third-party service providers.

Professional Product Freelancer

Shareconomy.in

• Lead in-house web and outsourced mobile developent team to build web and mobile(Android/iOS) app.
• Lead cross functional teams to scaled the platform from 0-5000+ members.
• Added and prioritised features in the mobile that encourages user to comeback to the app.
• Presented platform to the corporates to build alliance with them.
• Smooth and Hassle-free on-boarding of corporate clients. 
• Assisted Corporate Clients with post-sales services, built a customer handling team.
• Initiating necessary marketing activities that boost their sales.
• Increased user engagement by 2x post release of Android and iOs application.


Skills Used & Keywords: 
Product Management, Product Release, Product Launch, Agile, Project Management, SaaS, Product Design, Data Analysis, Analytics, Manufacturing Industry, Style Guide, Design Thinking, HCI, Human Computer Interaction, User Research, User Experience, Management, Problem Solving, Mobile Application, Roadmapping, Slack, Wire-framing, Start-up, Digital Strategy, Business Strategy, Leadership, Sketch, Invision, Trello, Remote, Recruiting, Hiring, User Stories, Requirements Gathering, Data Visualization, Business Requirements, APIs, Integration, SDLC, Excel, Scaling, Growth, Product Knowledge Delivery, Mentoring, lean product development.

Product Manager - Customer Experience

1. Team Building and mentoring
2. Creating and implementing Sales process.
3. Software Product development and deployment process, through creating roadmaps as per organisation priorities.
4. Creating SLA for Customer Service desk 
5. Handling HR and Admin Activities.
6. Product marketing through BTL, ATL activities for fruitful results.
7. Handling Corporate Clients. 
8. Performing analysis for target achievement and planning.
9. Managed to build Mobile Sales App as per the requirement for sales team.

Assistant Operations Manager

Look out for every needful aspect to bring the product to it's satisfactory and best level. Used to perform manual testing for following:
1. Integration testing with the integrated API's
2. Functional testing.
3. Cross-platform testing.
4. Communicating with the developers and see that the issue is resolved properly, hence following agile methodology.
5.  Analysing the Web application 
6. Documenting and reporting the issues properly, so that developer can re-create it in his local environment.
7.  Prioritising the issues and then allotting to the developers.
8. Discussing with the developers and setting up the deadlines, forecasting then sharing it with the other management team.

Quality Manager

Sr. Product Manager : Let's connect to build an astonishing product and profitable business. Human centred UX and Data Driven

A Product guy with Entrepreneurial thought, enjoy working in sync with Market Research, Software Development, Sales & Marketing and Branding team from the Product Development & Management prospective. So to inculcate all the necessary skills started with a startup Shareconomy from its inception, were took care of versatile roles.
As a result oriented person understands and takes care of the responsibilities assigned.Believes in team-work while supporting them with necessary possible assist for over-coming the hurdle they are facing, since growth of team is equivalent to self-growth.
Being born with experimental instinct loves to keep updated with new technology and methods that can be integrated to the product such that the user benefits most of it and stays loyal towards the brand.

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The Battle

Diego Granados

Hrishikesh Kale

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