Diego Granados

I'm a Product Manager with experience working cross-functionally with business roles (e.g. Marketing, Finance, Sales), technical roles (e.g. Backend and front-end engineers, data scientists) as well as designers and UX researchers to bring products to life that make our users' problems and pain-points go away!

I have experience working with Web and Mobile products, AI and Machine Learning - There's something really fascinating about using data to try and predict the future. I'm a big believer that every model should be thoroughly thought from an AI Ethics point of view.

As a product manager I have to wear different hats every day and I excel at working cross-functionally. My experience and feedback has taught me that I bring value to the teams I work with because:

- I empathize with users and speak: geek, data whisperer, designer, marketer and salesperson. At some point I also tried to learn Shriiwook (I've always wanted to understand Chewbacca like Han did). Understanding means fewer mistakes, and mistakes can be very costly.

- I'm passionate about understanding customers, too many people use "customer obsession" as buzzwords in their resume.

- I leave the BIG ideas to the Elon Musks of the world. A good Strategy, Vision and Execution drives products forward - I do these three.

- I'm an engineer at heart and a musician at soul - I like to combine logic with creativity

- I'm the calm one. I'm the one that plans.

I'm passionate about helping others and I created a YouTube channel to help others learn about Product Management: https://www.youtube.com/c/PMDiegoGranados/

Don't hesitate to reach out if you want to talk about AI/ML, technology, business, consumer electronics/technology or need help on your journey to become a Product Manager!

Specialties: Product Management, Consumer electronics, Consumer Technology, Cross-functional work, Agile development, Product design, data driven decisions, AI, Machine Learning.

Product Manager AI&ML

Chubb

In charge of the MVP Platform and Risk Plataform, with the fintech sponsor Nubank, to build from scratch and improve digital insurance products.

Experience in Home, Moble, Life and Lender insurance

· Team Leadership
· Product Discovery & Documentation
· Roadmap, Backlog & Stakeholders Management
· Agile Methodologies
· Kanban | Jira
· Process Design
· MVP development
· Regulatory and Legal knowledge
· Claims Process knowledge

Product Owner | Plataform Manager

BlueShift Brasil

• Development of projects in Python;
• Orchestration of processes in Azure Data Factory;
• ETL process in DataBricks using Pyspark.
• Development of interactive dashboards and presentation of insights using Power BI.
• Data Warehouses creation using SQL Server; 
• Interactive Dashboard creation and presentation to stakeholders

Data Engineer

Olympus Corporation of the Americas

Direct report to the Latin America Marketing Director

o Project Management - Customers Expansion Project
o Project Management - Customer Training NPS / Dashboard KPI
o Collecting and Analyzing Market Data to provide reliable information and Business Intelligence.
o Sales and service support.
o Analysis of bidding processes to increase the company's participation, revenue and market share.
o On-site and remote training

Product Specialist | Project Specialist

Direct report to the Brazil Services Manager 

o Consulting with Data Analysis in clinics and hospitals aiming at reducing repairs, increasing productivity and customer profit. 
o Responsible for the installation and training of endoscopy and surgery systems. 
o Application training and onboarding for new customers in the use of newly acquired technology. 
o Technical management of maintenance contracts in the northeast of Brazil and execution of schedules for technical visits and data analysis.

Technical Project Consultant II

Technical Project Consultant

Erbe do Brasil Ltda

Reporting to the LATAM Director in Brazil and to the Global Services Manager in Germany.

o Team Leadership
o Responsible for the project implementation, development and management of the service departments of Erbe do Brasil and LATAM distributors, in accordance with the policies of the Headquarters in Germany. 
o Analysis of LATAM distributors' KPIs in order to extract valuable information to reduce expenses and optimize sales. 
o Technical and product training for LATAM customers and distributors.
o Opening and managing work orders and remote support.
 o Specialized product demonstration and Hands-On.
 o Preparation and translation of documents and processes. o Communication between the headquarters in Germany and the distributors in Latin America. 
o Trainings held in Germany, Chile, Argentina, Peru, Bolivia, Ecuador and Mexico.

Service Project Specialist - Latin America

Hospira

Reporte ao Gerente de Serviços Brasil

o Manutenção preventiva e corretiva nas linhas de bombas de infusão Hospira, em campo.

o Treinamento técnico para novos funcionários Hospira.

o Suporte para área comercial no fechamento de novos contratos.

o Aplicação de Produto, treinamento para usuários.

o Suportes aos Centros de Serviços no Peru e Taiwan in loco.

Técnico de serviços de campo

Rede D'Or São Luiz

o Manutenção Preventiva e corretiva, gerenciamento de equipamentos no Centro Cirúrgico, UTI adulto e Emergência.

o Conhecimento em Ventiladore Pulmonare e Unidade de Anestesia Dräger, Autoclave Cisa, Monitores Dixtal, Cama Eletrônica Hospitalar Hill-Rom, Ressonância Magnética GE, Tomógrafo Phillips, Microscópio Cirúrgico Carl Zeiss e outros.

Técnico em Equipamentos Médicos

Eletro Forma ltda

As an eletronic technician, I was responsible for maintenance on monitor, keyboards, motherboards and card readers. I solved some problems with flow inside the maintenance process and made us  more productive for IBM, our customer.

Eletronic Technician

Net Comunicação S/A

I started as a maintenance technician for internet, telephone and cable TV. After a few months I was promoted to the quality sector, where I audited and optimized the installation processes.

 Quality Control Technician

Astrein

Performed electronic and mechanical parts registration in the software developed by the company to control the stock of customers.

Intern

Work experience in Product Development and Project Management

 - Metrics analysis to evaluate business impact
- Prioritize features using data-driven analysis, business insights, and mature judgment
- Team Leadership
- Product Discovery & Documentation
- Develop and Delivery Roadmap
- Backlog & Stakeholders Management
- Lead the ideation, development, and launch of products for customers
- Collaborate with cross-functional teams such as Design, UX, Engineering, QA, and others.
- Scrum, Kanban & SAFe Methodologies
- Jira 
- Process Design

Work experience Data Engineering & Analysis:
- Microsoft Azure (SQL, Data Factory, Databricks, Blob Storage)
- ETL (Python, PySpark and SQL)
- Dataviz (Power BI & Data Studio)
- Overleaf documentation

- South America, Europe & Asia On-site work experience.
- English, Spanish and Portuguese communication skills.

Customer satisfaction and profit oriented, adaptable, long term vision and focused on good relations on work enviroment. I believe this is the most sustainable way to delivery projects and results.

taplio

The Battle

Diego Granados

Felipe Marthão

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?