I Talk With People

I like to be held accountable. You should too. 

That means we’re going to chat. Regularly.

About targets, and how we get there, and what needs to change, and how we get better. And if the day ever comes when everything is in sync, the question becomes "can we duplicate this?" 

I get things done, the important things, and along the way I help make our Team (Caps) inclusive and strong and ready for the next challenge – to meet it and beat it.

If history predicts the future, look at my accomplishments. 

In most cases my numbers are above average. In others, my accomplishments are outstanding and top tier. But what they all have in common is…

I had zero experience when I began each tenure and still produced, sometimes exceptionally well. 

I am able to quickly grasp new concepts and technology, then I transfer that enthusiasm and knowledge to other people in a way that makes them act.

Other words used to describe me include, smart, funny, well rounded, professional, and more.

Once in a while humble and modest, but this isn’t that time; I mean c'mon, it’s LinkedIn.

Most business is about relationships and I attribute all my success, like below, on a simple formula… 

Act in ways that build trust, be genuine and be genuinely interested in people and do good things. If you do that, business will follow.

That's what happens to me, every time.

I wish I had some wild and crazy sales strategy, but I don’t, “be interested instead of interesting” opens a lot of doors.

I have led training seminars and done presentations 1 on 1 and to large groups, connecting the dots on technical and product details in a way that people ‘get it’ and act. 

As a hunter I am relentless; as a farmer I am attentive and thorough.

In summary I find, develop, maintain and grow the business. 

I create enduring revenue streams.

Derrick Swain

Vibrations of Victory, LLC

Founder, Spiritual Strategist 

True Search

1. Skillfully manages C-Level international and domestic travel arrangements, ensuring seamless logistics and maximizing productivity during trips.

2. Executes high-level project management duties, overseeing multiple critical initiatives simultaneously and consistently meeting strict deadlines.

3. Provides proactive administrative support to Executive Leadership Team, optimizing their schedule and ensuring efficient operation of daily activities.

4. Acts as a liaison between CEOs and various stakeholders, fostering strong communication and facilitating smooth interactions.

5.Implements strategic initiatives to streamline processes and enhance productivity within the executive office.

6. Conducts thorough audits and manages detailed experience reports, enabling compliance with internal policies 

7. Maintains confidentiality and professionalism in handling sensitive information and correspondence.

8. Anticipates the needs of the Executive Leadership Team and takes proactive measures to address them, demonstrating a proactive and solutions-oriented approach.

9. Collaborates with other executive assistants and support staff to ensure cohesive and efficient operations across the organization.

Senior Engagement Coordinator

1. Utilizes Salesforce with precision to track and manage income-generating business development opportunities, ensuring seamless coordination and maximizing revenue potential.

2.Collaborates closely with the Department Head of the Cybersecurity Practice, providing comprehensive support and contributing to the strategic direction of the department.

3.Demonstrates exceptional client service skills, consistently delivering solutions-oriented support and exceeding client expectations.

4.Expertly manages complex calendars spanning multiple time zones, coordinating appointments, meetings, and travel arrangements with efficiency and precision.

5.Leverages strong organizational skills to seamlessly navigate global time zones, ensuring smooth communication and coordination across international teams and stakeholders.

Engagment Coordinator

International End of Life Doula Association (INELDA)

1.Spearheads the coordination and execution of the End of Life Doula Program, providing administrative support throughout its development and facilitation.

2. Acts as the key liaison between students, instructors, and external stakeholders, ensuring clear communication and seamless coordination of programmatic and administrative activities.

3.Facilitates engaging webinars and virtual classrooms via Zoom, serving as the moderator to promptly address and resolve any technical issues that may arise during sessions.

4. Takes the lead in managing the scholarship program, overseeing the selection process, issuing award letters, and handling all back-end operational tasks to ensure its smooth functioning.

5. Implements innovative strategies to enhance program efficiency and effectiveness, continually seeking opportunities for improvement and optimization.

6.Collaborates with cross-functional teams to align program objectives with organizational goals and initiatives, fostering a culture of teamwork and collaboration.

7. Develops and maintains comprehensive documentation and tracking systems to monitor program progress, evaluate outcomes, and ensure compliance with regulatory requirements.

8.Provides proactive support to program participants, addressing inquiries, resolving issues, and ensuring a positive experience throughout their engagement with the organization.

Program Coordinator

Bridgewater Associates

1. Key orchestrator and gatekeeper for an Investment Officer in a dynamic hedge fund environment, optimizing their time and maximizing efficiency in managing multi-departmental responsibilities.

2. Recognized internally with the Trailblazer Award for driving improvement in diversity within the organization through targeted initiatives and programs.

3. Manages a yearly budget of 50K for corporate event planning, aligning with the CEO's strategic initiatives and fostering a positive and inclusive work culture.

4. Oversees performance metrics reflecting the Investment Officer's engagements with direct reports, resulting in a 25% increase in team efficiency and a 10% improvement in employee satisfaction scores.

5. Facilitates cross-functional collaborations and conversations, leading to increased project completion rates and improving cross-departmental communication effectiveness.

6. Manages expenses with meticulous attention to detail

7. Executes ad hoc requests for Investment Officer with scrappy agility, navigating time-sensitive and business-critical demands with precision and efficiency, ensuring seamless resolution and minimal disruption to workflow.

Executive Assistant

1. Served as the indispensable right hand to a Senior Investment Researcher, advocating tirelessly on their behalf and orchestrating seamless collaboration with HR, medical personnel, insurance companies, wellness practitioners, and design vendors.

2. Spearheaded advocacy efforts to address the Senior Investor's concerns, driving policy changes and facilitating strategic partnerships to enhance support and resources.

3.Played a pivotal role in navigating complex organizational structures and protocols, ensuring the Senior Investment Researcher's needs and priorities were effectively communicated and addressed.

4. Acted as the primary liaison between external stakeholders and the Senior Investment Researcher, fostering strong relationships and facilitating streamlined communication channels.

5. Demonstrated unparalleled dedication and commitment to supporting the Senior Investment Researcher's success, leveraging a comprehensive network of resources and expertise to achieve optimal outcomes.

Administrative Assistant to Senior Investment Associate 

1.Orchestrated unparalleled concierge services tailored to the diverse needs of international clientele, executives, and employees within a globally renowned hedge fund, elevating the customer experience to new heights of excellence.

2.Exemplified unwavering professionalism and discretion in handling sensitive information, ensuring utmost confidentiality while delivering personalized support to clients and stakeholders.

3.Served as the linchpin in managing external vendor relationships, overseeing the sourcing, onboarding, and meticulous management of insurance documents, bolstering operational efficiency, cost effectiveness, and compliance standards at every turn.

4. Pioneered the development of cutting-edge business processes designed to optimize operational efficiency and enhance service delivery within the fast-paced environment of a leading hedge fund, driving tangible improvements in productivity and customer satisfaction.

5.Upheld the highest standards of accuracy and quality in data management systems, safeguarding customer information and interactions to facilitate informed decision-making and deliver bespoke service experiences.

5.Produced comprehensive KPI metrics to measure the impact and effectiveness of services provided, empowering data-driven decision-making and continuous improvement initiatives in alignment with the hedge fund's strategic objectives.

Operations Lead - Concierge Team  

L'Occitane en Provence

1.Acted as a luxury brand ambassador, showcasing and selling exquisite French products to discerning high net worth individuals, delivering a boutique shopping experience synonymous with elegance and sophistication.

2. Demonstrated unparalleled product expertise, providing in-depth knowledge and guidance to customers, ensuring informed purchasing decisions and unparalleled satisfaction.

3. Specialized in client consultations, with a focus on bridal and wedding favors/gifts, as well as corporate gifting, delivering personalized recommendations tailored to each client's unique preferences and needs.

4. Delivered exceptional and personalized customer service, fostering long-term relationships and client engagement, resulting in a loyal and affluent customer base.

5. Served as interim manager during a transitional period, overseeing three direct reports and managing payroll for six months, ensuring smooth operations and continuity of exceptional service.

6.  Exceeded boutique regional sales performance goals under my leadership, demonstrating a track record of exceptional sales acumen and leadership prowess.

7. Executed all operational tasks with precision and efficiency, including visual merchandising, payroll management, inventory control, and shipment processing, maintaining business excellence and maximizing profitability.

Luxury Sales Professional, Interim Manager 

Albertus Magnus College

Working closely with professor on tasks. Served as a liason between the professor and various departments. Organized and Re-orded files and archives. Completed work orders. Assisting students with given tasks and assignments.

Professor's Assistant

Peer tutor students in the Albertus Magnus College Writing Center. Assist students in developing a consistent structure within a given assignment. Teach students how to conduct legitimate research using databases. Aid the adherence to a given assignment.

Writing Associate

Give families and prospective students tours of the Albertus Magnus College campus. Network at various events. Organize events for prospective students.

Tour Guide

Mississippi Attorney General's Office

Re-organize and update donor database. Write documents. Prepare for meetings. Accommodate the Attorney General’s guests. Operate copy machine. Answer phones and take messages. Distribute yard signs to voters. Familiarity with the Attorney General’s platform .

Campaign Intern

I am a Sacred Strategist and Messenger who moves at the intersection of spirit and structure, intuition and execution. My journey has taken me from the epicenter of a prolific hedge fund: where I witnessed the rhythms and realities of the 1%. to the thresholds of transitional midwifery, guiding people and families through profound passages of rebirth, death, and spiritual transformation.🌈

I am someone who can orchestrate complexity with precision, while holding the unseen layers of meaning with reverence. 🪄

I am also your biggest hype woman on planet Earth ! I am a girl's girl👑, I want us all to be using our talents and gifts to their fullest capacity🎁 ! The world will be a better place because of it ! 

Today, I am focused on writing my first book, answering a call I’ve carried for years. It is born of spiritual awakening, ancestral guidance, and hard-earned observation. My intention is clear: to ease the suffering of generations to come, to illuminate a way forward, and to bring light into places where there has been none.

When I said, “It ends with me,” I meant it. Now, let's have some fun 🦋

taplio

The Battle

Derrick Swain

Victoria E. Duplechain

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