Hey, I’m David

🎯 Founder and successful exit of User Conversion; UKs top conversion rate optimisation consultancy
📕 Author of "The Person in Personalisation" 
📍 Founder of Made With Intent: Real-Time Intent Platform
🎆 Big kid. Fan of Disney 

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As ecommerce professionals, we’re living in an era where data and insight have the potential to transform how we connect with our visitors.

We’ve been saying this for years. Using terms like customer-centricity, data-driven and even the dreaded P-word: “personalisation”.

Yet, each year, it feels like we get no closer. We are stuck in an entrenched way of selling that does not align with how people actually buy.

At Made With Intent, we’re on a mission to give you the data and delivery system you need to guide each visitor to purchase. Appropriately. In the most impactful way for them.

If you’re interested in using intent to improve your ecommerce experiences, or just curious about the world of data-driven growth, I’d love to connect.




✅ Former founder building (and successfully exiting) one of the UK’s largest independent conversion optimisation consultancies - User Conversion. 
✅ Global VP of CRO at Brainlabs building world-class conversion product for digital businesses.

David Mannheim

Bloomreach

Overseeing Bloomreach's UK client portfolio and managing a growing team of nine Customer Success Managers, Senior Customer Success Managers, and Strategic Customer Success Managers. This includes ensuring clients receive tailored support to drive platform usage and business revenue while fostering strong relationships with clients through face-to-face interactions and continuous engagement.

Also responsible for leading strategic initiatives, nurturing long-term customer relationships, and creating environments conducive to client success. This includes celebrating customer milestones, facilitating learning opportunities, and recognising the efforts of dedicated practitioners through awards and special programmes like the Bloomreach Ambassador Program.

Associate Director, Customer Success UK

Senior Manager, Customer Success UK

Senior Customer Success Manager

Customer Success Manager

Insider.

Insider is the world's first integrated Growth Management Platform (GMP), backed by Sequoia Capital.

Insider Growth Management Platform (GMP) helps digital marketers drive growth across the funnel, from Acquisition to Activation, Retention, and Revenue. Leveraging real-time predictive segmentation powered by Artificial Intelligence and Machine Learning capabilities, Insider empowers marketers to deliver personalised journeys through an omnichannel approach. Built on a unified data layer, GMP is easy to implement and simple to use, avoiding the need for complex integrations and dependency on IT teams. Insider simplifies the life of digital marketers and helps them drive growth for their brands, with zero marketing waste.

Strategic Account Manager

Selligent Marketing Cloud

Client & Partner Success Manager

Dynistics

Head Of Operations

Dynistics is a leading UK based Business Intelligence and Analytics software house that delivers bespoke Dashboards and Scoreboards to over 110,000 users that allow organisations to monitor, analyse and improve operational performance.

Our innovative organisational reporting software, Active Dashboards, transforms your business intelligence and presents data from your existing systems in a broad range of stunning graphical chart types. Business reporting has never been easier or more interactive. 

Following a major investment by Hearn Capital in 2015, Dynistics has strengthened its commitment to its 100+ clients by significantly investing in new product development and support capability. I am a dedicated Account Manager and committed advocate to these clients, ensuring that they maximise the potential of Dynistics software and continue to reap the rewards of transforming data into actionable intelligence and insight. 

Firmly cemented in the technology sector, advising clients across two continents, I prioritise positive customer experience and assist organisations in harnessing s big data effectively, making smarter decisions, increasing productivity and stimulating revenue growth.

Senior Account Manager

The Phoenix Partnership (TPP)

As a Mandarin speaking Account Executive, I was responsible for the management of all strategic, operational and relationship activities within China.

TPP have offices in the UK, China and Saudi Arabia. We are dedicated to delivering world class healthcare software through our innovative products, SystmOne, SystmOnline, SystmConnect and SystmInsight. Our philosophy is to join up healthcare across communities based on a single medical record ethos, improving access to clinical data and empowering patients to take part in their care. We are known for our outstanding achievements in the UK, providing electronic medical records on our centralised database for over 40 million patients. Our product is currently used by more than 200,000 NHS staff who perform an average of 120 million transactions on our servers everyday.

After 18 years of success in the UK, we are now looking to expand our offering to deliver connected care to new markets abroad, tackling global problems of the rise in non-communicable diseases and ageing populations. We believe we are the only software company in the world to offer truly integrated electronic medical records.

taplio

The Battle

David Mannheim

Taylor Whiteley

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