David Fano

Founder & CEO at Teal - Here to help, empowering people to build fulfilling careers | Past: CGO WeWork, Co-Founder CASE, Adjunct Columbia University

I’ve worked with tens of thousands of professionals on their careers—whether as a hiring manager, senior executive, founder, or now through Teal, where we’ve helped over 3 million people grow their careers with confidence. From reviewing resumes to building hiring systems, I’ve seen every side of the job search—and I’m on a mission to make it more transparent, equitable, and empowering.

That’s why I started Teal in early 2020. We’re building a career growth platform that uses AI and modern technology to simplify the job search, personalize the experience, and give individuals the same tools companies use to manage talent. We’ve helped people land new roles, negotiate raises, and gain clarity in their career paths—at scale.

With over 20 years as a technology practitioner and entrepreneur, I’ve led across product and service businesses, from B2B enterprise to consumer applications. I co-founded CASE, later acquired by WeWork, where I held executive roles including Chief Product Officer and Chief Growth Officer. I helped scale global operations—opening over 2 million square feet of space per month, often at 60–80% occupancy—and built products and teams that touched every part of the business.

Throughout my career, I’ve built productivity tools, physical products, and large-scale consumer search experiences. I’ve hired thousands of people and shaped the policies and systems behind how companies build culture and grow talent.

Now, with Teal, I’m bringing that expertise to individuals. If you want practical, honest insights on job searching, resumes, and how AI is transforming the way we work—follow me here on LinkedIn.

We believe that everyone should have the resources to build a meaningful career.

Teal helps you navigate change and drive your career with confidence and purpose. Invest in yourself and we will be there with tools and support every step of the way.

🤖 Stop letting ChatGPT write your resume for you. It's making you sound like everyone else:

I see it everywhere. Job seekers pasting their entire work history into ChatGPT and asking it to 'write a professional resume.'

The result? Generic, bloated copy that sounds like it was written by a robot. Because it was.

AI doesn't know what you actually accomplished. It doesn't know the nuance of your work. It just rearranges words into something that sounds impressive but says nothing.

Here's the truth: AI is powerful for analysis, not authorship.

Use it to refine what you've already written. Not to write it for you.

Here are 4 AI prompts that actually help your job search:

1️⃣ Extract keywords from job postings

Prompt: 'Here's a job posting: [paste posting]. Extract 20-30 relevant keywords and skills I should consider including in my resume.'

AI will pull out the terms that matter. Then you manually weave them into your bullets where they naturally fit. Don't just stuff them in.

2️⃣ Get better action verbs and metric ideas

Prompt: 'Here's a bullet from my resume: [paste bullet]. Suggest 5 stronger action verbs and 3 types of metrics I could add to make this more impactful.'

❌ Before: 'Responsible for managing social media accounts'
✅ After AI suggestions: 'Grew social media engagement 45% across 4 platforms by launching data-driven content calendar and A/B testing post formats'

You write the bullet. AI helps you sharpen it.

3️⃣ Condense a long career into a tight summary

Prompt: 'Here's my 15-year career history: [paste brief overview]. Write a 3-line professional summary that captures my expertise and value proposition.'

AI is good at compression. Use it to distill your story into something scannable. Then edit it to sound like you.

4️⃣ Simulate recruiter questions to find weak spots

Prompt: 'Here's my resume: [paste resume]. You're a recruiter for [target role]. What 5 questions would you ask me based on gaps or unclear points in this resume?'

If AI can't figure out what you did, neither can a recruiter. Use the questions to identify and fix weak bullets.

AI is a tool. Not a ghostwriter. Use it to analyze, refine, and sharpen your work. But the story? That's yours to tell.

Write your resume with smart AI assistance → https://lnkd.in/gJSNk4FN

👍 To let me know you want more content like this.
♻️ Reshare to help someone make their next job move.
🔔 Follow me for more job search & resume tips.

CEO of Teal | Building the AI That Helps People Navigate Their Careers

Stop Using ChatGPT To Write It

❌ 'I don't have time to tailor my resume for every job.'
I hear this constantly. 
Here's the truth:

You're right that traditional resume tailoring takes forever.

An hour per application? Who has time for that when you're applying to 50+ jobs?

But here's what most people get wrong:

Tailoring doesn't mean rewriting your entire resume from scratch.

It means showing the 10% of you that's 100% relevant to THEM.

Think about it:

You've done a lot in your career. But a hiring manager doesn't need to see all of it. They need to see the specific experience that solves their problem.

When you don't tailor, you're asking them to connect the dots.

When you do tailor, you're handing them the answer.

Here's how to do it in 10-15 minutes:

1️⃣ Read the job description and highlight 3-5 key requirements

2️⃣ Adjust your summary to speak directly to those priorities

3️⃣ Reorder your bullets so the most relevant ones come first

4️⃣ Swap in keywords that match their language

5️⃣ Remove anything that doesn't support your fit for THIS role

That's it. You're not rewriting—you're reorganizing and refocusing.

The other objection I hear:

'I shouldn't have to tailor. Recruiters should figure out if I'm a fit.'

I get it. It can feel subservient.

But here's the reframe:

Tailoring isn't about being at their mercy. It's about staying in control of your narrative.

YOU decide what story they see. YOU position yourself as the solution.

That's power—not weakness.

Tailor your resume in minutes, not hours → https://lnkd.in/gJSNk4FN

👍 To let me know you want more content like this.
♻️ Reshare to help someone make their next job move.
🔔 Follow me for more job search & resume tips.

Resume Tailoring Takes Too Long

Paycor

Senior Benefits Advocate

Rocket Mortgage

●	Led team with 15 individuals and oversee a high-volume call center while implementing several processes to create consistency and progressive KPIs, resulting in providing an optimal level of client experience
●	Spearheaded the first team of 15 advocates to deploy Salesforce in the company and provided feedback to developers for enhancements needed to efficiently utilize the software for the rest of the company 
●	Decreased client hold times by 30% in 2 months by eliminating incorrect phone routing and messaging within the company phone tree and maintained KPIs to achieve a position of the highest-rated team on floor
●	Utilized technology to decrease hold times and increase employee productivity while managing client-facing tech team to revolutionize a new division of client experience, allowing advocates to specialize in tech help for an online platform

Team Leader Client Experience/Operations

●	Engaged with users to cultivate and strengthen strong collaborative customer relationships while monitoring and improving the online presence of the company’s brand
●	Analyzed client concerns in social media posts within 1 hour as well as troubleshot and resolved complex issues within 24 hours of initial posting
●	Handled correspondence with up to 25 clients daily through social media upholding a strong culture of compliance while responding to customer requests for product support, services, and company information within 10 minutes

Social Media Client Advocate

●	Delivered excellent customer service and answered 100+ emails and live chats to meet fast-paced call center demand and maintained a high satisfaction rating of 4.9 through proactive resolutions of client needs
●	Spoke to clients regarding urgent needs and guided them to solutions on our online platform for real-time information and self-serve assistance for one-contact resolution
●	Managed online platform to provide real-time information and self-serve assistance for once contact resolution and spoke to 100+ clients daily regarding urgent needs to deliver prompt solutions
●	Exceeded expectations on all performance reviews for quality, timeliness, and customer experience for 3+ years

Email/Chat Client Advocate 

●	Handled 100+ calls per shift to address customer inquiries and concerns, while resolving problems swiftly
●	Provided proactive technical support for customers and sales teams allowing time-sensitive material to be signed within a 24-hour expiration period
●	Used call center’s CRM database to maintain comprehensive documents for calls and complaints while ensuring precision and accuracy

Executive Client Advocate

Endeavor Air

•	Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
•	Ensure safety and comfort of customers onboard aircraft.
•	Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
•	Answered passengers' questions and provided solutions to issues arising during flights.
•	Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.

Flight Attendant

Edw. C. Levy Co.

●	Leverage expertise in strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments to generate a specific candidate pool for career opportunities
●	Briefed new hires on essential job information, such as company policies, employment benefits, and job duties for multiple roles in 10+ subsidiary companies as well as organized 5 new employee orientation schedules monthly

Human Resources Assistant - Recruiting and Onboarding

Hello! I'm Angela (Angie) Varga, and I'm all about creating remarkable customer experiences that leave a lasting impression. With a strong foundation in customer service and a natural flair for removing obstacles, I thrive in delivering top-notch support and building meaningful connections.

Throughout my career, I've perfected the art of putting the customer first. From proactive issue resolution to handling complex concerns with ease, I take pride in ensuring my clients feel valued and satisfied.

What sets me apart is my ability to truly connect with people. My friendly and approachable demeanor helps me establish strong relationships with customers from all walks of life. Making them feel heard and understood is second nature to me.

In the fast-paced world of customer service, I stay cool under pressure. Whether it's responding to a flurry of emails or handling multiple live chats simultaneously, I tackle each situation with grace and efficiency. 

Collaboration is at the heart of my approach. Working closely with different teams, I ensure seamless and efficient solutions for our customers. I know how to navigate internal processes to get things done, making sure my clients have a smooth and enjoyable experience.

Being a troubleshooter is in my DNA. I love tackling challenges head-on, and my technical skills are well-honed, allowing me to resolve issues with confidence and precision.

In my career, I've exceeded expectations, earning accolades for my outstanding performance and unwavering dedication to customer satisfaction. Quality and timeliness are my guiding principles, and I always go the extra mile to ensure our customers leave delighted with the service they receive.

If you're seeking a customer service professional who truly cares about making a difference, skillful at solving problems, and thrives in a collaborative environment, I'd love to connect with you. Please email me at angievarga1214@gmail.com Let's work together to create exceptional customer experiences that make your business shine!

Competencies: Salesforce, MS Suite, Google Suite, Workday, Data Entry, Written Communication, Phone Communication, Social Media, Email, Live Chat

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David Fano

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