Hexdon

Hexdon is a customer retention consultancy. We help Marketing & Sales leaders to increase their impact with customer & market insight that spotlights where to play and how to win.

• Customer & Market Research that delivers strategic and operational insight on where to play and how to win.
• CX & Engagement initiatives that deliver meaningful ROI
• Increase your credibility with the board

Client List: Samsung, Evans UK, City Chic (ASX:CCX), Bioniq, The Sydney Marathon, SPRHRA, The DMA

Founder & Director, Customer Retention Officer

Samsung Electronics

Enabling People, Data and Insight at the heart of Samsung Europe so their flagship launches acquire and retain customers while growing market share.

DataIQ 100 Alumni, and 2x DataIQ Awards.

Increasing data literacy was at the heart of my motivation to succeed in this role. I lead data innovation with the European Office in collaboration with Samsung country markets as part of the the European Consumer & Market Insights team.
 
* Support Samsung Europe flagship product launches from S8 through to Note10, with consumer centric data driven best practice, partnering with the best in the industry (Google, Starcom, Kantar, Cheil, Adam&Eve etc).
* Define and deliver against the European Consumer & Market Analytics Roadmap.
* Scope, design, develop, deliver & lead the European Business Intelligence Platform called smartBI (powered by QlikSense) and rolled it out across Europe.
* Implemented solutions for Samsung President and teams across Executive, Retail, Commercial, Consumer, Market and Product Campaign pillars
* Implemented Samsung's Knowledge Management Platform called smartHub. 
* Increase data literacy through transformation programmes across our European Subsidiaries.
* Work with agencies to deliver a consistent consumer segmentation framework, informing product design through to campaign execution through the line.
* Support the European Consumer Data Strategy project in readiness for GDPR coming into effect in May 2018.
* Lead governance with the European DMP, increasing ROI across the markets.
* Keynote speaker at Qlik's annual Data Revolution Tour.

European Head of Data Innovation

Havas helia

An exciting move to marketing and advertising agency land. This is an opportunity to exercise my craft, implementing best practice with key clients - easyJet and Westfield.

At Havas helia, we use data, technology, intuition and creativity to connect people to brands in a meaningful way.

We call this a smarter art.

Planning Director

Super Retail Group

Australia's largest and most loved sports & leisure group. Initially appointed Customer Insight & Data Strategy Manager, in November 2013 I was promoted to Head of Digital & Data with accountability for the development of strategy and execution across SRG Sports with a focus on iconic sports brands. I delivered customer insights and identified profitable multi-channel customer segments to maximise ROI and delivered econometric modelling solutions to shift spend towards digital channels. I was also responsible for supporting marketing integration following the acquisition of Rebel Group and leading the implementation of SAP. Providing leadership to 30+ reports, I developed KPIs and team dashboards to drive a high performance culture, improve campaign performance and revenue. 


•	Realised significant performance improvements during my tenure including 91% growth in online traffic, 27% active member growth and eDM ROI of over 1500%;
•	Delivered Web and Customer streams as part of an enterprise SAP implementation, successfully managing significant transformation affecting people, process and systems;
•	Led the Customer Service Team through high intensity ecommerce trading periods and expanded the team by 600% to meet SLA expectations as defined in the customer charter.
•	Owned the closed loop customer feedback program and in collaboration with Retail Operations, grew NPS from 10% to 50% within 3 years.

Head of Digital & Data - Sports Retailing

In this role, I manage eCommerce, CRM Insights and Analytics and Customer Service teams. 

This role also includes responsibility as the Business Lead for the SAP CRM / Web project stream, which falls in-line with the wider SAP integration into Super Retail Group.

Customer Insight & Data Strategy Manager

Specialty Fashion Group

Starting as Data Analyst reporting to the GM – Marketing, I progressed to Group Data Strategist in March 2010 and was promoted to Group Loyalty & Analytics Manager in January 2012. Responsible for the Customer data strategy, analytics and insights across the Brands, I was also accountable for the implementation of brand loyalty programmes across the business. I also consulted with Brand GMs on delivering direct and digital marketing strategies to improve commercial performance. Providing expert knowledge and guidance to Brands across the Group, I developed strategic roadmaps detailing recommendations on programme launches, customer engagement and IT infrastructure to support timely campaign delivery and maximise ROI. A key focus in this role was building strong relationships across business functions to successfully manage the shift towards omni-channel retail and ecommerce.

•	Delivered omni-channel capability that enabled the analysis of campaigning for 7 million brand loyalty members;
•	Improvement of campaign analytics and utilisation of insights delivered a 50% reduction in distribution, whilst maintaining sales and margin targets;
•	Implemented data utilisation best practice and data governance resulting in eDM campaign ROI surpassing 1900%;
•	Winner of the 2012 Cross Channel Analytics Retail Touch Points Customer Engagement Award.

Group Loyalty & Analytics Manager

Group Data Strategist

Data Analyst

Sterling Financial

In this operations role, I took full responsibility for leading the set-up of a BPO entity for Sterling called “Canto” managing all aspects including recruitment, client management and process development. My mandate was to realise operational cost savings and tap into local and international market opportunities for the wider company by facilitating the transfer of work to a lower cost location, whilst establishing an APAC presence. 

•	Increased accuracy of client work to 98% whilst reducing London-Chennai turnaround time to 4 hours;
•	Achieved operational cost savings to reduce client costs by 28% which secured our competitiveness and stable revenue performance at a time of print market decline.

Head of Operations - Canto

Crossword Graphics Ltd / Digital Creative Services

Leading the production operations of a Financial Services print and publishing company, I was accountable for managing client relationships to secure the existing and future performance of the business. With a shared ownership for P&L, I also contributed to sales, negotiations, account management and business development strategies. 

•	Built new IT infrastructure, implementing a package that realised 40% faster delivery to clients;
•	Increased and diversified client base by identifying and securing large clients and upselling work across the existing client portfolio.

Director

I Help Consumer Brand Leaders Boost the 'R' in CRM | Retention » Relationships » Revenue | DTC, eCommerce, Retail

Hello ► Marketing & Sales leaders come to me to help them fix their CRM woes and turn it in to business value.

At Hexdon, we address this challenge with our focus on customers, data, insight and action at the heart.  And Technology. Clay, OpenAI, Anthropic, LinkedIn, HubSpot etc are at the core.

Example results (B2B) utilising HexdonIQ’s tech stack:

📈 Delivered 403 warm leads to a client in 3 months
📈 Scored 20k accounts with relevant tiering & value in 24 hours
📈 Mapped out GTM strategy and operations
📈 Applied research agents so sales can focus on high value relationships.

Expanding on the challenge ►
Your CRM data is going stale as you read this.  Bad CRM data = bad sales. 
This means you need to:

1. Place customer centricity at the heart. 
2. Leverage data & technology to enrich & enhance.
3. Create intent based actions to increase sales pipeline velocity.

⚡️ DM me and share your challenge. 
🤝 I'll share my framework for you to do it yourself.
🚀 And if you need help, I'm here to help you accelerate to win.

Recognition ► After a successful stint as European Head of Data Innovation at Samsung Europe where I led the European Marketing team to 2x DataIQ Awards and featured in the DataIQ 100, it felt like the time to do more: take my passion for customers and data and apply my energy to help B2B businesses to win.

Customer Centric ► At Hexdon, we've worked with organisations large and small between London and Sydney over 20 years and know that when you truly love your customers, they love you back. This is why understanding them and the market in which your Brand meets them is so important.

Follow Me ► We share common challenges that leaders like you face along with fuel for thought on how to overcome them.

Let's Talk ► Scroll to the Top Of Page, or the Featured Section or Email me at hello@hexdon.com.

Daryl D'Cruz

TONY THOMAS WEALTH MANAGEMENT LTD

We have been advising clients since 1987.  Our Advisers are well qualified and experienced, offering solutions from the whole of the market depending upon your objectives, your capacity for loss and the risk you are willing to take.

★Your Financial Adviser of choice★
•	Our initial meeting is without charge 
•	Our focus is service not product sales
•	We offer true independent advice from the "whole of market"
•	Most of our new clients come through recommendation
•	We can access trust, tax and accountancy expertise

★Our Expertise★
•	Final Salary Pension Transfers
•	Investment planning and portfolio management
•	Inheritance Tax Planning
•	Pensions including Commercial Property Purchase
•	Wills, Trusts & Bloodline Planning
•	Key Man Insurance / Business Protection

★Our Ethos★
Treating Customers Fairly is very important to us.  We will give you the time and opportunity to read our Financial Plan and ask any questions you may have to ensure you make an informed decision, before you agree to implement any of our recommendations.

For us, Financial Advice is not about securing a product.  We work in partnership with you to help you meet your own financial aspirations and we deliver ongoing guidance and support at a level chosen by you.  When you choose to become one of our clients, we will work with you to create a comprehensive written step-by-step plan of action.

★New Technology★
We utilise state of the art technology to deliver a financial planning strategy that fulfils your requirements now and in the future to achieve your financial goals and aspirations in line with life's changing circumstances.

★Our Charges★
Whilst our initial meeting is offered without charge, if you decide to go ahead with our recommendations we will inform you in writing of our Fees and Charges before proceeding further.
We look forward to working with you as we aim to build and preserve your family's wealth through the generations.  

It will be our pleasure to be of assistance to you.

★Providing Independent Financial Advice★

★FINAL SALARY TRANSFER SPECIALIST

★KEY BENEFITS FOR INTRODUCERS

★Specialists in Final Salary Transfer advice with significant experience in completing many transfers
★A dedicated team of specialist advisers providing a personalised transfer advice service
★All compliance for advice borne by us
★Free initial assessment for each case

★Case suitability based on:
★An holistic view of the member’s financial situation and objectives
★Relative value of the offer based on drawdown return targets rather than annuity purchase critical yields (TVAS)

★In-depth transfer report, in plain English with clear charts and tailored to each individuals circumstances, objectives and plans rather than a standardised computer generated report

★Free guide to Final Salary Transfers
★Competive fees for the intermediary service - VAT exempt 
★Using a specialist firm for Final Salary Transfer advice could reduce your PI cover costs and gives you more time to advise in other areas of financial planning.

★OUR VIEW FOR INTERMEDIARIES ON FINAL SALARY TRANSFERS

★Following the announcement of further pension freedoms last year speculation is rife on the depth and extent of the exodus from Final salary schemes. Some consultants think 10% of members will move their Final Salary (FS) benefits to Defined Contribution (DC), others speculate this could be as high as 30%.

★The reasons to transfer or not can be complicated and varied and this is an area we believe requires specialist advice, so our team are happy to provide some guidance below:

★GET IN TOUCH WITH ME TO FIND OUT MORE

★Seeking clients & Introducers considering transferring Final Salary Pensions★

★Chartered Financial Planner & Director of an IFA practice

★I am a Chartered Financial Planner and Fellow of the Personal Finance Society with 30 years industry experience of managing clients wealth and helping them to make their money work harder, and the financial freedom to enjoy retirement and pass on their money to their family.

★Our service works so well because we carry out so much of our work face-to-face. This puts the focus firmly on you and lets us understand your needs and goals in detail. We can then tailor our service to fit your requirements exactly, rather than offer you off-the-peg solutions. Our clients appreciate this personal approach, which is how we have built up long-term professional relationships with many of them.

★From our first meeting with you, we’ll take the time to understand your financial situation and priorities, and to help you understand exactly what we can do for you. Our service incorporates ongoing regular reviews to ensure that your finances and plans stay on track.

★Chartered Financial Planner★

Hexagon Wealth

Chartered Financial Planner

WEALTHMASTERS FINANCIAL MANAGEMENT LTD

Legacy Tax & Trust Ltd

★Making a Will★
     A properly drafted Will can protect your Family Property and Assets from Divorce, Bankruptcy and 
     Remarriage; as well as providing effective Inheritance Tax planning.  We can greatly reduce the 
     amount of tax payable on death; particularly where your Business Assets are put into a trust.

     We also arrange Lasting Powers of Attorney for clients who wish to appoint someone to manage 
     their affairs if they are too ill to do so.

     Few people know how clever wills can be if written in the correct way. The methods used are 
     particularly effective for Business clients such as Dentists and can effectively minimise Inheritance 
     Tax liabilities and protect your family for future generations.

★Trust Planning★
      Until recently, professional Trust Planning was the preserve of the very wealthy, due mainly to the 
      lack of experts able to construct the intricate legal documentation required, the expertise and 
      knowledge required in advising the appropriate structures and the associated high costs that go 
      hand in hand with rarity. But why do these wealthy people spend so much to create Trust 
      Structures? Quite simply it is for the efficient preservation of family wealth, from all manner of 
      deteriorating factors such as taxation, divorce, or simply bad relationships.

      We are now able to bring this level of planning to a much wider population, through 
      consolidation of in-depth expertise and knowledge in trust planning, aggregating the legal 
      paperwork to specialists in a centralised location thus allowing us economies of scale to bring the 
      costs right down to affordable levels.

      We can therefore offer access to the establishment of personalised Family Trust Structures without 
      the premium price tag providing you the planning tools that offer huge benefits, both financial and 
      personal.

      For more information DM me or telephone 07585592494

Estate Planner

Personal Finance Society

Chartered Champion

Self-employed

I have been trading forex for a few years and I'm starting to see the benefits from the hard work and time that I have put into this.  Still very much on a learning curve, but enjoying every step of the way.

Fx trader

Ashcourt Rowan

Ashcourt Rowan are now part of Towry, who are a wealth management company who passionately believe in delivering a holistic approach to the management of their clients wealth and financial planning needs. 

Providing highly personalised financial planning and investment management advice to private and corporate clients, trusts, pension funds and charities throughout the UK.

We work closely with professional connections and their clients and visa versa.

Brewin Dolphin

Divisional Director - Chartered Financial Planner providing holistic financial planning solutions to clients.

Divisional Director

Barclays Wealth and Investment Management (ex Gerrard)

Provide the financial planning service to the company’s high net worth individuals, specialising in inheritance tax, investment and retirement planning advice

Financial Planning Manager

HSBC Private Bank

Providing holistic financial planning advice to HNW clients

Private Client Manager

🔷UK TOP RATED CHARTERED FINANCIAL ADVISER, PENSION SPECIALIST, COACH & MENTOR🔷

Are you a professional aged 45+❓  Would you like to retire up to 10 years early, but don’t know how❓

Are you getting the most out of your pensions and investments? Have you wondered if it’s too late to retire comfortably with more time to spend it the way you want⁉️

☀️Whether that’s enjoying sun-soaked holidays, leisurely rounds of golf, a boat or car that you’ve always wanted, or simply escaping the daily grind, living a simpler stress-free life? This is the dream, but you have no idea how to make this a reality. You don’t know where to start, or have several pensions making it all too complicated. 

🤔I know exactly how you feel and it’s not your fault.  Most people feel this way.  I can help demystify the complexities of the pension’s maze. 

🥅I have worked with thousands of clients over 30+ years and helped them to achieve their retirement goals, including:

👨‍👩‍👧Dave and Anne aged 54 & 53 wanted to know when they could afford to retire and have the lifestyle they wanted for themselves, plus help their son onto the property ladder and grandchildren with university fees. Through working with me they are now very confident that they know when they can retire, safely in the knowledge that they can help their son and grandchildren too, with the retirement income they need and will last as long as they do.

👪Andy and Paula aged 56 & 50 were deep in debt, struggling to makes ends meet, let alone think about retirement. We discovered that they had many pension pots that were worth a lot more than they realised, which could be accessed to pay off their crippling debt. They are now debt free and able to focus on building their businesses and much more confident of having enough money to retire in their 60’s, which seemed impossible before working with me.

🎗I’ve helped these clients and many others and I can help you too! I am an experienced Chartered Financial Planner, pension specialist and Wealth Manager.

⏳So, don’t delay! Take action today and have a financial review if you are seriously thinking about retirement and need help to understand what income you will need in retirement, comparing that to the income you will get from your existing pensions and investments. 

🙌I will help you create a flexible plan to make sure you can enjoy your retirement in comfort and live your best life.

🆓I offer a free initial consultation, without obligation.

📲Contact me on M:07585592494, or message me on LinkedIn to find out how I can help you live your best life in retirement?

taplio

The Battle

Daryl D'Cruz

TONY THOMAS

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