Dan Savino

Enhance Health

As the Chief Information Officer at Enhance Health, I have successfully overseen the IT department, driving the adoption of Artificial Intelligence to enhance efficiency and productivity.

• Implemented AI solutions across various departments to streamline processes and improve operational performance.
• Led the development of innovative software solutions to meet the company's evolving needs.
• Collaborated with cross-functional teams to ensure seamless integration of technology solutions for maximum impact.

Chief Information Officer

As the Chief Technology Officer at Enhance Health, I leverage over 15 years of IT leadership experience to drive the technical strategy and develop advanced software solutions that optimize operations and customer service. I bring my experience in artificial intelligence from my previous roles to Enhance Health, looking forward to employing AI to innovate and enhance our systems.

Chief Technology Officer

SelectQuote Insurance Services

Senior Vice President of Artificial Intelligence and Innovation

During this job tenure at SelectQuote Insurance Services, I oversee technical development for the implementation of new business phone systems and the design of software aimed at enhancing operations. To accomplish organizational goals in accordance with predetermined standards, I Direct cross-functional teams, including offshore and onshore application development, business intelligence, data science, project managers, and application support teams.

Key Accomplishments: 

► Contributed to the company's IPO, enabling company to raise equity capital from public investors. 
► Executed new strategies within company and improved project completion time by 27%.
► Increased developer satisfaction by 14 % via delivery of positive feedback on performance.

Senior Vice President of Technology Development

While serving as a vice president of technology development, I supervised all project managers, data scientists, business intelligence developers, and application developers to improve an organization's business operations, planning projects, and building analytics models. By propelling innovation throughout the company, I oversaw the re-architecture and replacement of all divisional CRMS, Quote Tools, and external websites. Additionally, I established application development as practice and shifted the company from NET to NodeJS. While ensuring reliability, performance, and integrity of all corporate database systems, I led network engineers and database administrators. To execute DevOps as a strategy within the organization, I Organized and monitored the DevOps team.

Key Accomplishments: 

►Improved agility and flexibility by managing transfer of 13 apps to the cloud.
►Implemented Micro-Services as standard software architectural design within organization and led incorporation of cloud computing system to improve reliability, scalability, and efficiency.
►Leveraged Project Management practices throughout company to standardize, structure, and organize methods and Increased Project Management Office's size by three-time.
►Enhanced callers’ experience and consistent call processes by overseeing all telephony and moving the company's traditional Cisco system to a more agile software telephony platform.
►Improved data-driven decisions across organization by recruiting data scientists and developing effective approach to executing data science as practice within firm.
►Utilized SOX controls throughout application development organization to identify and prevented errors to mitigate process deficiencies.

Vice President Of Technology Development

Setup standards for Application Development and transitioned the company from .NET to NodeJS. Tripled the size of the Project Management Office and put into practice Project Management methodologies across the organization. Oversaw all telephony and migrated the organization from a legacy Cisco system to a more elegant software telephony platform. Managed and led the Database Administrators and Network Engineers introduced and implemented DevOps as a practice within the organization by forming and leading the DevOps team.

Vice President Of Technology

In this position, I managed all project management and application development tasks for businesses looking to streamline operations and automate procedures. To achieve business growth, I supervised and organized four units of IT associates.

Key Accomplishments: 
► Leveraged latest technology and fixed problems, decreased complaints of customers by 63%.

Vice President Of Application Development and Project Management

During this role, I monitored all internal application development procedures to carry out various business-related functions and effectively engage customers.

Key Accomplishments: 
► Developed three offshore teams with more than 100 developers and minimized developer expenditures over 75%.
► Transfer to agile development process from waterfall process to eliminate probabile absolute project failure and created development teams.

Director of Application Development

Facilitated transition to new internal telephone routing service, which allowed business to increase call response rates by 84% while keeping the same staff headcount.

Director of Technology Enablement

Oversaw the development of new customer relationship management system, increasing employee utilization by more than 200%.

Senior Manager of Technology Enablement

Employed project management techniques and completed 87% of the 31 projects that was assigned.

Director Project Management

Developed strategies to progress business functions and Improved location effectiveness through hiring, selecting, onboarding, coaching, and counseling agents and sales managers.

General Manager

Delivered information on company’s inventory to medical representatives by providing high-standard training and evaluated the performance of sales teams by developing system of reports and communications, including sales reports, cyclical sales meetings, sales newsletters, and electronic bulletins.

Sales Manager

Achieved and surpassed all sales goals, demonstrated dedication to excellence and competitive spirit and consistently ranked in the top 10% of SelectQuote Agents.

Sales Agent

SpikeSource

Collaborated with industry experts to increase sales for company and promoted secure computing environment.

East Coast Sales Division Manager

As the Chief Information Officer at Enhance Health, I leverage over 15 years of IT leadership experience to drive technical strategy and develop advanced software solutions that optimize operations and customer service. I also bring my experience in artificial intelligence from my previous roles to Enhance Health and look forward to employing AI to innovate and enhance our systems.

I lead diverse teams across application development, business intelligence, data science, and project management to deliver high-quality IT solutions aligned with strategic goals. My past achievements at SelectQuote Insurance Services included contributing to their IPO and leading initiatives that significantly improved project efficiency and developer productivity.

At Enhance Health, I am committed to fostering innovation, enhancing customer experiences, and implementing comprehensive technological strategies that ensure a scalable and robust IT infrastructure. My focus is on achieving measurable outcomes, exceeding expectations, and leading with integrity and excellence.

• Developed new user-facing features and built reusable components to enhance efficiency and optimize page loading times.
• Built internal web applications using a variety of technologies.
• Worked closely with UI/UX teams to create attractive and functional user interfaces.
• Coordinated with backend engineers to ensure accurate and efficient API endpoints and data integration.
• Transformed mockups into functional web views, working within an agile environment to implement features and fix bugs.
• Participated in code standups and business meetings to discuss feature requests and project progress.
•Contributed to Sprint planning and project management.

Software Engineer I

• Worked with senior developers through pair programming to develop user-facing features and reusable components, boosting efficiency and improving page load times.
• Contributed to internal web applications using a variety of technologies, gaining hands-on experience and learning from experienced team members.
• Collaborated with UI/UX teams to implement attractive and functional user interfaces, honing best practices in design and usability.
• Assisted back end engineers with API endpoints and data integration, gaining valuable insights into data management.
• Translated mock-ups into functional web views, improving front-end development skills with the guidance of senior developers.
• Participated in code standups and business meetings to discuss feature requests and share knowledge.
• Contributed to Sprint planning and project management, enhancing skills through mentorship.
• Pursued continuous learning by attending workshops and online courses to expand technical knowledge.

Achievements:

• Joined a team to develop an internal quote engine tool, modernizing company processes and boosting efficiency.
• Played a key role in developing a high-visibility internal web application to manage the end-user CRM, significantly reducing tech debt.

Front-End Developer 

• Supported agents in diagnosing and troubleshooting CRM application issues using diverse technologies.
• Collaborated with developers, analysts, and project managers to expedite incident resolutions.
• Conducted software testing to ensure business readiness after fail-overs.
• Addressed integration issues related to system configuration, data, maps, and workflows.
• Interfaced with customers and developers to implement configuration requirements and solutions.
• Assisted project managers in building and modifying agent workflows.
• Led on-boarding and off-boarding processes for agents, mentoring new teammates on job functions.
• Attended meetings with project managers to discuss workflow adjustments and implemented application enhancements during off-hours.

Achievements:

• Resolved up to 75 help tickets daily and conducted extensive SQL queries to pinpoint bug root causes.
• Maintained a satisfaction rating exceeding 90% while supporting employees with technical issues.
• Recognized as a key resource for addressing emerging issues with the "Life" CRM and handling technical concerns from senior leaders.
• Collaborated with junior developers to build an internal web application for tracking analyst performance within the Application Support Team.

Application Support Analyst 

Software Developer | Team Collaborator | Builder

As a software developer, I love turning ideas into user-friendly experiences. It's not just about coding; it's about making sure people enjoy using what I create.

I’m big on teamwork and believe the best results come from working together. I enjoy learning new things, tackling challenges, and building cool solutions that people appreciate. Let's connect and see what we can create!

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Dan Savino

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