Dan Savino

Enhance Health

As the Chief Information Officer at Enhance Health, I have successfully overseen the IT department, driving the adoption of Artificial Intelligence to enhance efficiency and productivity.

• Implemented AI solutions across various departments to streamline processes and improve operational performance.
• Led the development of innovative software solutions to meet the company's evolving needs.
• Collaborated with cross-functional teams to ensure seamless integration of technology solutions for maximum impact.

Chief Information Officer

As the Chief Technology Officer at Enhance Health, I leverage over 15 years of IT leadership experience to drive the technical strategy and develop advanced software solutions that optimize operations and customer service. I bring my experience in artificial intelligence from my previous roles to Enhance Health, looking forward to employing AI to innovate and enhance our systems.

Chief Technology Officer

SelectQuote Insurance Services

Senior Vice President of Artificial Intelligence and Innovation

During this job tenure at SelectQuote Insurance Services, I oversee technical development for the implementation of new business phone systems and the design of software aimed at enhancing operations. To accomplish organizational goals in accordance with predetermined standards, I Direct cross-functional teams, including offshore and onshore application development, business intelligence, data science, project managers, and application support teams.

Key Accomplishments: 

► Contributed to the company's IPO, enabling company to raise equity capital from public investors. 
► Executed new strategies within company and improved project completion time by 27%.
► Increased developer satisfaction by 14 % via delivery of positive feedback on performance.

Senior Vice President of Technology Development

While serving as a vice president of technology development, I supervised all project managers, data scientists, business intelligence developers, and application developers to improve an organization's business operations, planning projects, and building analytics models. By propelling innovation throughout the company, I oversaw the re-architecture and replacement of all divisional CRMS, Quote Tools, and external websites. Additionally, I established application development as practice and shifted the company from NET to NodeJS. While ensuring reliability, performance, and integrity of all corporate database systems, I led network engineers and database administrators. To execute DevOps as a strategy within the organization, I Organized and monitored the DevOps team.

Key Accomplishments: 

►Improved agility and flexibility by managing transfer of 13 apps to the cloud.
►Implemented Micro-Services as standard software architectural design within organization and led incorporation of cloud computing system to improve reliability, scalability, and efficiency.
►Leveraged Project Management practices throughout company to standardize, structure, and organize methods and Increased Project Management Office's size by three-time.
►Enhanced callers’ experience and consistent call processes by overseeing all telephony and moving the company's traditional Cisco system to a more agile software telephony platform.
►Improved data-driven decisions across organization by recruiting data scientists and developing effective approach to executing data science as practice within firm.
►Utilized SOX controls throughout application development organization to identify and prevented errors to mitigate process deficiencies.

Vice President Of Technology Development

Setup standards for Application Development and transitioned the company from .NET to NodeJS. Tripled the size of the Project Management Office and put into practice Project Management methodologies across the organization. Oversaw all telephony and migrated the organization from a legacy Cisco system to a more elegant software telephony platform. Managed and led the Database Administrators and Network Engineers introduced and implemented DevOps as a practice within the organization by forming and leading the DevOps team.

Vice President Of Technology

In this position, I managed all project management and application development tasks for businesses looking to streamline operations and automate procedures. To achieve business growth, I supervised and organized four units of IT associates.

Key Accomplishments: 
► Leveraged latest technology and fixed problems, decreased complaints of customers by 63%.

Vice President Of Application Development and Project Management

During this role, I monitored all internal application development procedures to carry out various business-related functions and effectively engage customers.

Key Accomplishments: 
► Developed three offshore teams with more than 100 developers and minimized developer expenditures over 75%.
► Transfer to agile development process from waterfall process to eliminate probabile absolute project failure and created development teams.

Director of Application Development

Facilitated transition to new internal telephone routing service, which allowed business to increase call response rates by 84% while keeping the same staff headcount.

Director of Technology Enablement

Oversaw the development of new customer relationship management system, increasing employee utilization by more than 200%.

Senior Manager of Technology Enablement

Employed project management techniques and completed 87% of the 31 projects that was assigned.

Director Project Management

Developed strategies to progress business functions and Improved location effectiveness through hiring, selecting, onboarding, coaching, and counseling agents and sales managers.

General Manager

Delivered information on company’s inventory to medical representatives by providing high-standard training and evaluated the performance of sales teams by developing system of reports and communications, including sales reports, cyclical sales meetings, sales newsletters, and electronic bulletins.

Sales Manager

Achieved and surpassed all sales goals, demonstrated dedication to excellence and competitive spirit and consistently ranked in the top 10% of SelectQuote Agents.

Sales Agent

SpikeSource

Collaborated with industry experts to increase sales for company and promoted secure computing environment.

East Coast Sales Division Manager

As the Chief Information Officer at Enhance Health, I leverage over 15 years of IT leadership experience to drive technical strategy and develop advanced software solutions that optimize operations and customer service. I also bring my experience in artificial intelligence from my previous roles to Enhance Health and look forward to employing AI to innovate and enhance our systems.

I lead diverse teams across application development, business intelligence, data science, and project management to deliver high-quality IT solutions aligned with strategic goals. My past achievements at SelectQuote Insurance Services included contributing to their IPO and leading initiatives that significantly improved project efficiency and developer productivity.

At Enhance Health, I am committed to fostering innovation, enhancing customer experiences, and implementing comprehensive technological strategies that ensure a scalable and robust IT infrastructure. My focus is on achieving measurable outcomes, exceeding expectations, and leading with integrity and excellence.

ActionableOps

ActionableOps is an AI consulting company that helps businesses unlock AI's potential to excel in their operations. We specialize in guiding companies through the AI landscape with services such as AI governance, Responsible AI, AI Policy development, AI Ethics, AI Training, and AI Implementation. Partnering with industry leaders like Textcortex and MindStudio, we ensure that our clients gain the knowledge and tools needed to thrive with AI.

Founder / AI Consulting

Kansas City AI Club

Primary Purpose: Foster awareness, adoption, and hands-on learning of the latest AI technologies by leading discussions, events, and workshops tailored to real-world business applications.

Key Responsibilities:
 - Technology Trends Leadership in AI
 - Curate and present emerging AI technologies (e.g., generative AI, voice agents, AI-driven automation).
 - Deliver accessible, business-focused insights on cutting-edge advancements.
 - Business Use Case Applications
 - Develop and showcase practical AI use cases (e.g., AI in customer service, operations, or marketing).

Workshops & Education
 - Organize hands-on workshops to teach members how to apply AI in real-world business settings.
 - Guide participants through implementation frameworks tailored to their industries.
 - Event Programming Support
 - Host and facilitate demos at Kansas City AI Club meetups.
 - Develop quarterly in-person or virtual workshop series, such as "AI Applications for Business Success."

Board Chair - Emerging Tech

UMKC Henry W. Bloch School of Management

The Regnier Institute Mentor in Residence Program connects seasoned mentors with student entrepreneurs in need of a helpful ear.

Mentor-In-Residence

National Speakers Association-Kansas City Chapter

Speaker

MindStudio

Agency Partner

RunWhen

RunWhen is a platform for troubleshooting complex tech stacks. It helps engineers identify when issues they are chasing lie in their app, their cloud-native platform or their vendors by answering the question: “What do I run and when?”

Advisor

Nobl9

Nobl9 is a service level objective SaaS platform that connects reliability metrics to business goals via a modern engineering workflow. Backed by CRV, Battery, Bonfire Ventures, Harmony Partners Cisco and ServiceNow.

Director of Operations

Code Ninjas

Code Ninjas is the world's largest and fastest growing in person children's franchise startup, that teaches kids how to code computers by building video games. Backed by Eagle Merchant Partners.

Director of Operations / Owner

OMT Brands

OMT Brands created a line of consumable pet products to be marketed and sold online through Amazon FBA and the Amazon, Ebay, Sears, and Walmart marketplaces.

Director of E-commerce Operations

City of Lakewood, Washington

Police Officer

🚀 Founder | Startup Operations Executive | Business Scaling Expert | Data Analytics | P&L Management | Process Optimization | Customer-Centric | Revenue Growth | Operational Efficiency | SaaS | Change Management

I’m Dale Thomas and here’s my story in a nutshell. 

- Authored the best-selling book “The Ultimate A.I. Guide for Small Business Success.” 
- Founded several technology businesses
- 20+ years of operations experience in Start-Ups and Enterprise (Ex - Microsoft) 
- Focused on helping SMB’s make sense of AI.  I specialize in AI agents, AI Consulting, responsible AI, ethical AI, policy creation, governance, and implementation of AI solutions. 

What you’ll get by following me: 
🔥Transparent & actionable AI advice
📆 Tips and Tricks Implementing AI Agents
🔍 Insights on implementing ethical AI practices
📢 Up-to-date information on AI regulations and legislation  

AI Partnerships
* TextCortex AI Partner - get a free account https://textcortex.com?via=ops 

A.I. Education
* MindStudio Certified AI Expert
* The London School of Economics - Ethics of AI 
* University of Pennsylvania - AI For Business
* Vanderbilt University - Prompt Engineering for ChatGPT
* MindStudio Certified AI Developer

Struggling to make sense of AI for your small to medium-sized business? 

I’m here to help - so hit that “Follow” button!  

Dale

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