Danny Smith

Consultant

Armakuni

Pole Star EAM

Chief Operations Officer

Oyster®

Consultant - Remote Workplace Design & People Ops

Delocate (acquired by Oyster)

Principal Consultant

RED Academy

VP Technology

Global Curriculum Director, Technology

Lead Instructor

Ada. National College for Digital Skills

Curriculum Designer & Lecturer

CharlieHR

Senior Software Engineer

Sparta Global

I wore *a lot* of hats as we grew from a 3-employee startup to 80+ folks

All Sorts

Royal Air Force Air Cadets

Adjutant, Central Training Team, HQ RAFAC

COO & Consultant | Creating high-performance remote organisations 👨‍💻🌍

I work with leaders to intentionally design remote organisations & ways of working, laying the foundations for rapid scaling, long-term organisational health, and a globally distributed workforce.

I spent 2021 at Oyster, scaling their fully-remote (globally distributed) company from 14 to 500 people (and a $1bn valuation). Which was absolutely wild.

I work mostly at the intersection of system design, human behaviour, remote work & operations. I'm convinced that knowledge work has no borders and the "remote work revolution" has the power to make the world a fairer and more equal place for everyone. Globally distributed companies are the future.  And the remote workplace should be diverse, safe & supportive for all.

I talk about "Organisational Health" a lot because healthy orgs feel calm when ploughing through unknown waters at 1000mph and can operate on the edge of chaos without being chaotic: much better for our people, and our business. Since systemic health problems have a disproportionately large effect on distributed remote teams (and quickly compound with scale), I'm on a mission to help folks be more intentional about how they design & transform remote-first orgs.

➡️ Read more on this → https://danny.is/writing/organisational-health

I love meeting new folks, so hit me up if you wanna chat 🙂☎️

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Wanna learn about remote best practices? 👇

· Oyster Reef → https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d
· Some tiny remote working tips → https://danny.is/remote

If you've read this far you *might* be interested to know...

· I've a sporadic sideline in personal coaching and team facilitation.
· I used to be a software engineer, but realised I have a much bigger impact when I help others do their thing better. And now that's my thing. (I still code, but just for fun.)
· Before that I was a blues musician. I still perform and jam lots: music has this weird ability to transcend language and cultural barriers.
· I'm a generalist. Obviously. Sorry not sorry.


In the past, my desire to "make work better for everyone" saw me doing:

· Education → curriculum design, learning design, teaching etc.
· Engineering process → DevOps, architecture etc
· Agile coaching & delivery process (SAFe still gives me nightmares).
· Design systems before they were hip.

IntuAction

Coaching and consulting for individuals and business owners.  Specializing in content creation strategies for web and social media, book creation, and strategic planning.

Business Consultant

Connecticut Department of Public Health

Responsible for Women, Infants, and Children (WIC) Electronic Benefits Transfer (EBT) planning and feasibility study for replacement of paper checks.  Also responsible for project management, IAPD development, and RFP development.

Project Manager /IT Architect

ReadyGlobal

Sr. Director of Product Development

Connecticut Department of Veterans Affairs

•	Coordinated with the Kronos team and the Comptroller’s office to approve the Department of Veterans Affairs to be the first Connecticut state agency live on Kronos
•	Responsible for supporting parallel testing between Kronos and CORE-CT
•	Responsible for end user training and support
•	Identified and documenting system and configuration issues to be addressed by Kronos team

Kronos Consultant

CHILDREN AND FAMILIES, CONNECTICUT DEPARTMENT OF

•	Responsible for maintaining the Juvenile Justice case management system
•	Responsible for creation of the business case and initial project planning for an agency Electronic Medical Record (EMR) / Electronic Health Record (EHR)
•	Responsible for managing DCF’s implementation of the Statewide Kronos timekeeping system
•	Participated in the agency’s implementation and certification of Scaled Agile Framework

Project Manager

CIGNA

Business process mapping and requirements definition for changes to the Clarity project management tool.

Process Engineer

First Data Corporation

Responsible for process definition, change management, and requirements definition for several technology projects within the Louisiana Department of Social Services

Change Management Consultant

The Hartford

Managed single sign on project for annual enrollment and evidence of insurability determinations.

The Hartford Life

Managing single sign on initiative for third party administrators to integrate with The Hartford

First Data Government System

Business process reengineering for the Connecticut Department of Labor.

Business Process Reengineering Consultant

Rethinking the Future of Work, Sustainable Communities, Government Services | Sustainability | Going Remote First Newsletter | Coach | Consultant

Thirty five years of diversified experience including business process reengineering,  project management, organizational change management, n-tier architecture design, software development and implementation, end user training, information technology consulting, web development and military service.

Specialties: Project Management, Configuration Management, Business Process Reengineering, Organizational Change Management, Coaching, SDLC, Social Services Case Management,  Quality Management, Package Implementation, Requirements Management

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The Battle

Danny Smith

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