Danny Smith

Consultant

Armakuni

Pole Star EAM

Chief Operations Officer

Oyster®

Consultant - Remote Workplace Design & People Ops

Delocate (acquired by Oyster)

Principal Consultant

RED Academy

VP Technology

Global Curriculum Director, Technology

Lead Instructor

Ada. National College for Digital Skills

Curriculum Designer & Lecturer

CharlieHR

Senior Software Engineer

Sparta Global

I wore *a lot* of hats as we grew from a 3-employee startup to 80+ folks

All Sorts

Royal Air Force Air Cadets

Adjutant, Central Training Team, HQ RAFAC

COO & Consultant | Creating high-performance remote organisations 👨‍💻🌍

I work with leaders to intentionally design remote organisations & ways of working, laying the foundations for rapid scaling, long-term organisational health, and a globally distributed workforce.

I spent 2021 at Oyster, scaling their fully-remote (globally distributed) company from 14 to 500 people (and a $1bn valuation). Which was absolutely wild.

I work mostly at the intersection of system design, human behaviour, remote work & operations. I'm convinced that knowledge work has no borders and the "remote work revolution" has the power to make the world a fairer and more equal place for everyone. Globally distributed companies are the future.  And the remote workplace should be diverse, safe & supportive for all.

I talk about "Organisational Health" a lot because healthy orgs feel calm when ploughing through unknown waters at 1000mph and can operate on the edge of chaos without being chaotic: much better for our people, and our business. Since systemic health problems have a disproportionately large effect on distributed remote teams (and quickly compound with scale), I'm on a mission to help folks be more intentional about how they design & transform remote-first orgs.

➡️ Read more on this → https://danny.is/writing/organisational-health

I love meeting new folks, so hit me up if you wanna chat 🙂☎️

⎯⎯⎯⎯⎯

Wanna learn about remote best practices? 👇

· Oyster Reef → https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d
· Some tiny remote working tips → https://danny.is/remote

If you've read this far you *might* be interested to know...

· I've a sporadic sideline in personal coaching and team facilitation.
· I used to be a software engineer, but realised I have a much bigger impact when I help others do their thing better. And now that's my thing. (I still code, but just for fun.)
· Before that I was a blues musician. I still perform and jam lots: music has this weird ability to transcend language and cultural barriers.
· I'm a generalist. Obviously. Sorry not sorry.


In the past, my desire to "make work better for everyone" saw me doing:

· Education → curriculum design, learning design, teaching etc.
· Engineering process → DevOps, architecture etc
· Agile coaching & delivery process (SAFe still gives me nightmares).
· Design systems before they were hip.

Checkly

Director of People

People Operations Manager

Increase productivity, reduce stress, and get more from your remote team! 

A lot of company owners face the same challenges in a remote environment.
- Loss of control 
- Fear of a decrease in performance
- Difficulty finding the right people
- Not able to build a strong culture

Many companies fail because they were not able to overcome these challenges.

I spent the past 7 years helping business owners build productive world-class remote teams and implement efficient processes by:
- Developing a stellar hiring, onboarding and performance system for their team
- Implementing an efficient system for their day-to-day operations & communication
- Growing them into the best remote leaders

Emanuele Maragno, Co-Founder of ECOM HOUSE GmbH says:
“For many months I had a lot of frustrations with my remote team. They were not working as I wanted, productivity suffered and I was not really able to find the right people. After working with Kaylie we implemented her systems and now the team is more efficient than ever before. Even finding new strong team members is easy now with the right hiring process.” 

If you want to grow your company while having a strong and efficient remote team, please contact me here on LinkedIn.

Message me today for a free strategy call.

Remote Leadership & Culture Consultant

KI group HQ

- PX strategy and implementation incl. onboarding, engagement, performance and offboarding for a mix of sub-companies spread over different locations. 
- First POC for a sub-team of ±50 people on PX and HR admin topics. 
- Set up the Hybrid Remote Policy.

People Xperience Manager

LaterPay

- Provided HR support for 50+ team members in 13+ countries.
- Reduced time to offer to an average of 24 days from an average of 59 days.
- Implemented a Continuous Employee & Performance Development process.
- Implemented an HR tool (Personio) and rolled it out to the company. This has saved valuable time when it comes to holiday tracking, sick leave and salary data, amongst other things.
- Implemented a clear and easily understandable onboarding process, lasting for the first 6 months of an employee's tenure at LaterPay.
- Created a robust and scalable hiring process.
- Organised our biannual company AllHands meetings, both in Munich and in cities around Europe, as well as virtual ones due to COVID-19. These get togethers are crucial for company alignment and motivation of our distributed team.
- Taken the lead on the project to identify, document and formalise Laterpay’s values.

People & Culture Manager

HR Coordinator

- Assisting the Management.
- Concept and implementation of processes concerning HR.
- Support of Project Management.

Management Assistant / Assistentin der Geschäftsführung

tajawal - Online Travel Company

tajawal is an online travel company which was founded in April 2015. 

- Talent acquisition for the following positions: Customer Experience Executive, e-Care Executive, Accountant, Junior Community Executive, Junior SEM Analyst. (LinkedIn, Indeed)
With no prior experience, I completed my first successful hire during my 3rd week at tajawal.
- Work closely with the hiring managers to understand what profile they are looking for.
- Assist with employment visa process.
- Collect employee documents and update employee records.
- Understand and explain the company, its goals and its means to those goals.

HR Executive

National Pen Europe

Sales of promotional products to the Dutch and Belgian Markets.
(Temporary contract to help out during the busy season.)

- Contacting customers from database over the phone & email and generating increased sales.
- Identifying customers' needs and offering the appropriate products and services.
- Conducting an average of 150 calls per day.
- Keeping 100% accuracy on each order.
- Ensuring that customer issues are dealt with in an efficient manner, informing the customer of any new products.
- Building/Keeping relationship with customers.
- Using different programs at once: Oracle, RepoMan, Interaction Client, C.O.E. etc.

Account Manager

Director of People @ Checkly | Remote Culture and Processes Consultant

Increase productivity, reduce stress, and get more from your remote team! 

A lot of company owners face the same challenges in a remote environment.
- Loss of control
- Fear of a decrease in performance
- Difficulty finding the right people
- Not able to build a strong culture

Many companies fail because they are not able to overcome these challenges.

I have spent the past 7 years helping business owners build productive world-class remote teams and implement efficient processes by:
- Developing a stellar hiring, onboarding and performance system for their team
- Implementing an efficient system for their day-to-day operations & communication
- Growing them into the best remote leaders

Emanuele Maragno, Co-Founder of ECOM HOUSE GmbH says:
“For many months I had a lot of frustrations with my remote team. They were not working as I wanted, productivity suffered and I was not really able to find the right people. After working with Kaylie we implemented her systems and now the team is more efficient than ever before. Even finding new strong team members is easy now with the right hiring process.” 

If you want to grow your company while having a strong and efficient remote team, please contact me via LinkedIn.

Message me today for a free strategy call.

Kaylie Boogaerts

taplio

The Battle

Danny Smith

Kaylie Boogaerts

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