Danny Smith

Consultant

Armakuni

Pole Star EAM

Chief Operations Officer

Oyster®

Consultant - Remote Workplace Design & People Ops

Delocate (acquired by Oyster)

Principal Consultant

RED Academy

VP Technology

Global Curriculum Director, Technology

Lead Instructor

Ada. National College for Digital Skills

Curriculum Designer & Lecturer

CharlieHR

Senior Software Engineer

Sparta Global

I wore *a lot* of hats as we grew from a 3-employee startup to 80+ folks

All Sorts

Royal Air Force Air Cadets

Adjutant, Central Training Team, HQ RAFAC

COO & Consultant | Creating high-performance remote organisations 👨‍💻🌍

I work with leaders to intentionally design remote organisations & ways of working, laying the foundations for rapid scaling, long-term organisational health, and a globally distributed workforce.

I spent 2021 at Oyster, scaling their fully-remote (globally distributed) company from 14 to 500 people (and a $1bn valuation). Which was absolutely wild.

I work mostly at the intersection of system design, human behaviour, remote work & operations. I'm convinced that knowledge work has no borders and the "remote work revolution" has the power to make the world a fairer and more equal place for everyone. Globally distributed companies are the future.  And the remote workplace should be diverse, safe & supportive for all.

I talk about "Organisational Health" a lot because healthy orgs feel calm when ploughing through unknown waters at 1000mph and can operate on the edge of chaos without being chaotic: much better for our people, and our business. Since systemic health problems have a disproportionately large effect on distributed remote teams (and quickly compound with scale), I'm on a mission to help folks be more intentional about how they design & transform remote-first orgs.

➡️ Read more on this → https://danny.is/writing/organisational-health

I love meeting new folks, so hit me up if you wanna chat 🙂☎️

⎯⎯⎯⎯⎯

Wanna learn about remote best practices? 👇

· Oyster Reef → https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d
· Some tiny remote working tips → https://danny.is/remote

If you've read this far you *might* be interested to know...

· I've a sporadic sideline in personal coaching and team facilitation.
· I used to be a software engineer, but realised I have a much bigger impact when I help others do their thing better. And now that's my thing. (I still code, but just for fun.)
· Before that I was a blues musician. I still perform and jam lots: music has this weird ability to transcend language and cultural barriers.
· I'm a generalist. Obviously. Sorry not sorry.


In the past, my desire to "make work better for everyone" saw me doing:

· Education → curriculum design, learning design, teaching etc.
· Engineering process → DevOps, architecture etc
· Agile coaching & delivery process (SAFe still gives me nightmares).
· Design systems before they were hip.

Leading our largest sales team in UK&I and Europe. 

8 Sales Reps performing a combined New Business & Existing Business role.

Senior Sales Manager I (Head of UK&I and Rest of World)

Senior Manager, Account Management (Head of Strategic Accounts EMEA)

Manager, Account Management (Head of Strategic Accounts EMEA)

Founding member of the account management team.

HR, Compliance SaaS, Consultative Services
Oyster is a market leader in the newly founded Global Employment Platform space. We help companies all over the world hire without borders, through an intuitive SaaS platform. 

I manage and nurture our key accounts, primarily EMEA logos in the mid-market & enterprise segments. 

Tech stack:
Salesforce, Looker, LinkedIn Sales Navigator, Asana, Pendo, Miro

Key Account Manager

Hired 

Recruitment, HR SaaS
Hired, Inc. is the leading global SaaS platform for high intent, vetted technology candidates to connect with the world's best start-ups and tech firms. 

As an Account Manager, I was responsible for driving up-sell and cross-sell revenue opportunities whilst ensuring high net-dollar retention within my book of business. I worked closely with start-up HR & Recruitment teams from SMB through to Enterprise, collaborating with their leaders and founders to ensure they got the most out of Hired's suite of software products offering.

Tech stack:
Salesforce, Looker, LinkedIn Sales Navigator & Recruiter

Senior Account Manager

Paynetworx Ltd

Payments, Ecommerce SaaS
360-sales role responsible for the acquisition, onboarding and retention of SMB merchants onto a payments platform. Managed a portfolio of ~150 clients with a combined ACV of ~100k GBP. Focus was on retention & consistently surpassed NDR goaling.

Account Director

ProMark Strategies

Hospitality SaaS
ProMark Strategies build bespoke membership management software for luxury hotels globally. In this role I was responsible for managing the software operations and client relations in Anantara Siam (Bangkok, Thailand) and later Taj Pamodzi (Lusaka, Zambia). Portfolio of end users ranged from 800-1200 VIPs (corporate firms, politicians etc.) annually, in addition to and perhaps more importantly the relationship between ProMark (the software development company) and the hotel client.

Account Manager

University of Essex Students' Union

Customer Service Representative

GAME Digital

Senior Sales Representative

I lead our largest Sales Team, UK&I and Rest of World, at Oyster HR. Our mission is to make it possible for companies everywhere to hire people anywhere.

As a founding member of our account management function, I am proud to have played a role in building our world sales class team. 

Our customers frequently cite their sales executive as the reason they remain loyal to Oyster. We train our reps to be knowledgeable HR tech consultants who are able to solve complex workplace challenges with our product solutions. 

Outside of work I am published in the field of Evolutionary Psychology, an animal lover & musician - and most recently, a CrossFit trainer.

Christian Nyssen

taplio

The Battle

Danny Smith

Christian Nyssen

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