ServiceNow

I help businesses transform with the power of AI. Your workflows and data connected with AI is driving real ROI, and I have the distinct privilege of helping to tell that story and kickstart action.

I am delighted to leverage my deep understanding of AI technologies and automation success to enable ServiceNow customers to transform employee and customer experiences, ensuring seamless integration and maximum value from the latest AI innovations. 

As an Advisory Solution Consultant at ServiceNow, I'm part of a team of AI specialists who work to help our clients understand and leverage the latest AI and automation capabilities of the ServiceNow Platform. 

Together, we conduct training sessions, workshops, proofs-of-concept and explorations that explain, demonstrate, and showcase the transformative potential of AI and Intelligent Automation.

Advisory Solution Consultant - AI Specialist

AI MISTAKES

AI MISTAKES is on a mission to foster a shared learning journey through the landscape of artificial intelligence. I demystify AI by illuminating the unexpected outcomes and common missteps that arise when working with these tools. By reframing mistakes as valuable learning opportunities, we aim to build a resilient and curious community of lifelong learners while building essential skills for the future. 

AI MISTAKES is not just about gaining technical proficiency; it's about embracing the trial-and-error process as an essential part of innovation. The goal is to empower individuals and organizations to explore, experiment, and expand their understanding of AI, turning each stumble into a step forward on their AI journey. In addition to sharing knowledge, AI MISTAKES offers tailored guidance to individuals and organizations looking to enhance their AI capabilities and building programs that empower the people at all levels to perform and delivery results using the AI tools, techniques and strategies.

Founder

PepsiCo

Innovation can happen anywhere, and when it does you must foster it, help it develop, and grow! We work with colleagues around the world to activate innovation that extends to all parts of the company. Whether it is Improving the products and capabilities we have, or enabling new ideas for products and capabilities yet to come, we activate success. Great ideas come in so many sizes and even the smallest can have an outsized impact.

With a small team of talented people we are relentlessly striving to empower the people of PepsiCo to perform like never before and in ways never before imagined.  Some of our current avenues of exploration are tech scouting, prototyping, building platforms, growing education through exposition events, and especially facilitating design thinking and ideation sessions.

The part of this work that I find most engaging, is working towards helping others develop continuous improvement practices in whatever they do. It might take the form of new technology, process improvement, culture change, or people engagement at every level. I believe that by encouraging the use of DevOps, agile practices, new ways of working and people empowerment, we will unlock never before seen levels of creativity, productivity and satisfaction while improving peoples lives and bringing ever more smiles to our customers.

Senior Manager - Technology Innovation & Incubation

Across the globe and focusing on optimizing the value stream, I work with partners and providers to deliver cloud and datacenter compute capabilities to our ever changing and innovative business.

I'm currently focused on enabling faster infrastructure delivery and better infrastructure agility, particularly with hybrid cloud computing connectivity to suit the strategic needs of an evolving portfolio of consumer products.  

With an excellent team of experienced architects and engineers, we are developing new solutions that enable better technology solutions in far flung and often remote manufacturing and distribution facilities. 

Beyond being involved in transforming our infrastructure services, I also work toward bridging the divide between operations and application development in order to provide for continuous improvement across our application portfolio. I believe that by encouraging the use of practices typically associated with manufacturing and software development, we can enhance our infrastructure delivery and support disciplines substantially. Coupling developer best practices and best of breed configuration management tooling is a powerful combination allowing incredible productivity gains and faster time to market with rapid delivery of services.

Specialist - Infrastructure Architecture & Engineering

Working with multiple teams across the world to deliver the best of Intel hardware and Microsoft Windows to PepsiCo, striving to develop and engineer flexible and modular enterprise automation. Evangelizing the use of PowerShell across Intel servers and clients as well as working with application teams to drive toward a dev-ops culture. In concert with our worldwide infrastructure management partner, we provide engineering and support for Windows Server 2003, 2008, 2008R2 and 2012. 

Project initiatives are the biggest part of my responsibility, varying from hardware integration to operational management to infrastructure automation to workload optimization (hardware/virtual/ordering configuration). Integration is probably the most interesting part of the puzzle because there is an incredible diversity of systems and application that need to be brought together.

A key responsibility is working with our multiple sourcing providers to ensure security compliance and best practice implementation. In bringing about a secure and well managed environment, I especially enjoy working directly with hardware and software vendors to ensure our technological future. I get to work with leaders in our industry to bring to bear the latest hardware standards, improve service management, evaluate new hardware, software and cloud solutions.  Partnering with so many different organizations, I frequently provide feedback to vendors on problems and improvements needed as well as ensuring that the vendors are providing solutions that are in the best interest for all involved.

The part I most enjoy about my current role is sharing information with those around me and helping others to understand how they can best leverage the Windows and Intel world to deliver best in class services, analysis and information.

Associate Specialist - Windows Engineering Lead

Windows Server Engineering
   - Developed and Implemented transition plans to move from Dell server hardware to HP server hardware for all new systems.
   - Defined new Intel hardware standards (windows and linux) for implementing new HP Blade and Rack systems
   - Implemented new hardware monitoring system architecture and infrastructure
   - Delivered Windows Server 2008 R2 automated build to support existing Dell hardware and future HP hardware.
   - Implemented automated RAID provisioning as part of automated server build capabilities.
   - Delivered USB based windows installation process to enable worldwide server build capability in low bandwidth locations worldwide.
   - Drove enterprise firmware update agreements to establish business approved 'maintenance window' to improve blade environment stability and performance

Windows Client Engineering
   - Served as consultant as part of a small task force assembled to improve Windows 7 boot performance to speed adoption of the new platform
   - Brought server build 'best practices and lessons learned' over to client build automation to improve delivery quality and speed
   - unified server and client Windows PE environment to implement PXE based install process throughout the enterprise
   - Met with multiple vendors during client hardware RFP process.
   - Evaluated desktop, laptop, ultrabook and tablet systems for RFP process and provided specific rating and details to procurement team to assist with RFP processes and selection.

Responsible for Windows on Intel Engineering
   - Brought together disparate team of server and client windows engineering to build a framework for future build automation.
   - Put together a common PowerShell framework allow for modular build scripting and execution.
   - Worked with a cross-cultural/cross-country team of engineering in 3 separate locations to bring about a successful Windows 7 migration project and Windows Server 2008 R2 platform.

Infrastructure/Operations Senior Analyst - Windows Engineering Lead

Responsible for the enterprise automated server build of Windows Server 2003 and 2008.  
   - Re-engineered the existing OEM OS setup process with flexible hardware agnostic images based process, establishing a long term supportable process through the remainder of the OS life-cycle. 
   - Encouraged the additional and utilization of the Standard 64-bit version of Windows Server 2003 to decrease licensing costs but provide for high-memory configurations of hardware.
   - Unified 32-bit installs and 64-bit installs into a single scripted process to further enhance consistency across version (standard, enterprise/32-bit, 64-bit)
   - Unified installation process to be consistent across virtual hardware and physical hardware
   - Built an extensible windows update mechanism to allow progressive and continual windows updates to be added to build configuration upon enterprise approval.
   - Implemented new "build check" process to allow server build tasks to be completed at a lower stage in the provisioning process and ensuring consist build results.

Responsible for the enterprise security standard implementation of Windows Server 2003.
   - Researched, Implemented CIS policy settings across new and existing Windows 2003 servers to achieve the management designated score benchmark using local policy to effect the major change on a server-to-server basis. 
   - During the remediation efforts, over 3000 servers were successfully reconfigured with minimal business impact.

Responsible for enterprise backup, recovery and business continuity capabilities.
   - Engineering an automated installation and configuration process for Symantec Backup Exec System Recovery allowing for a hands-off backup solution.  
   - Completely designed, coded and implemented a cross-platform (windows/unix) automated shutdown and start-up process across 7 different systems to support power interruption at distribution facilities leveraging a UPS comm card.

Associate Analyst - Windows Server Engineer

- Assist with server build development and engineering for Windows Server 2003
- Assist with server build development and engineering for Windows Server 2008
- Provide consulting to application teams for hardware specifications
- Assist with development of an ASP website front-end to collect server order and relevant information and input it to a workflow data software system.
- Assist with security remediation efforts by collecting data
- Develop and keep current all server build documentation
- Update ANSI C code for internal server build components

Contractor: Systems Engineer

Self-employed

Perform a wide variety of services for clients, 
 - network design 
 - system setup and maintenance
 - website hosting
 - website design and maintenance
 - E-commerce website development and solutions
 - PC/server Hardware
 - special project consultation and management
 - Computer education and training
 - database design
 - application development (JAVA/ASP/PHP)
 - backup/disaster recovery planning
 - business intelligence consulting
 - security remediation and compliance consulting

As an independent IT consultant I've worked on solutions large to small. (3 PC through hundreds of PC and several servers; 4 page brochure websites, to large, content managed e-commerce sites). At the end of the day, it's about providing the IT services that a business needs to best utilize computing resources to grow and run.

Information Technology Consultant

Texas Woman's University

• Deployed, administered, maintained and supported the computer/electronic systems of the department.  
• Ensured physical and virtual security of systems.  
• Optimized dispatch computer operations; designed and implemented video and security monitoring station for remote monitoring of campus locations.  
• Planned, designed and implemented computer based emergency alert system as stop-gap measure until direct student notification contractor chosen.  
• Integrated web based parking permit registration system.  
• Initiated RFP for upgrade of new fire/burglary alarm central station receiving computer system. Coordinated implementation of entry access security solution across multiple locations around Texas.
• Worked with state of Texas Department of Public Safety to prepare for next generation federated information system implementation.

Systems Engineer

Conroe Medical Education Foundation

Administer, maintain and support a network of over 75 computers.  Actively troubleshoot problems in the Unix and Windows NT/2000 Server environment.  Other jobs included Internal BI systems for tracking patient visits and several databases for tracking inventory, employees, patient visits, and lab tests.  Rebuilt website for residency program.

Information Systems Manager

Learn from MISTAKES with AI | Tech Transformation | Innovation | Cloud | DevSecOps

Are you struggling to demonstrate the business value of technology?

With over 25 years of experience driving innovation and architecting complex systems, I've seen fantastic technology fail because it did not adequately address the user needs of the people it was built to serve.

I specialize in creating clarity amidst complexity - bridging the gap between technology capabilities and business priorities. My superpower is quickly grasping the heart of ambiguous problems and rallying teams to deliver solutions that create measurable value.

If you are a technology or business leader tired of:

❌ Chasing the latest hype while struggling to justify budgets

❌ Translating technobabble for skeptical executives

❌ Watching projects derailed by misaligned priorities

I can help you cut through the noise to build innovation strategies and technology roadmaps that move the needle for your organization and fully leverage AI and automation.

My approach combines systems thinking, design practices, and technical fluency to:

🎯 Uncover the root causes of business problems

🎯 Rapidly validate solution ideas

🎯 Deliver technology that users love

🎯 Continually optimize to drive outcomes

I've applied this formula to industry leaders like PepsiCo and helped clients build and integrate critical IoT, cloud, data, DevOps, and AI capabilities. 

Let's connect for a discovery call to explore if my expertise can help unlock value in your technology investments.

Daniel Lemire

Tonight I opened the digital factory. 

Friday night is pretty much always creator time.

Most often, that means new video content for YouTube (and here on LinkedIn, and X). 

But tonight, something new is joining the creation workshop. 

This past week, I installed and turned on a brand new state of the art 3D printer, and I’ve already started work on my first project!

My research, analysis, and planning for 2026 to be the year physical AI. So what better way to keep tabs on the latest developments than by enabling brand new hardware that will be able to fully leverage all the great 3D models that we can already generate with AI. 

Just a day ago, Meta released a new Segment Anything model that further helps to separate and capture 3D objects. 

It’s exciting to see what’s coming, and I’m looking forward to some great new opportunities (and the content benefits that come with it) to literally build with AI in 2026. 

Let me know what you would try out if you had the chance, and especially let me know if you’d like to consider partnering up for exploring and building with AI in 2026.

ServiceNow AI Consultant | AI MISTAKES | Transformation | DevOps

No alternative text description for this image

After spending the last several years building apps with AI, it still amazes me how this is even possible. 

I’ve shifted to different apps and solutions over the years, but there's always another new idea that lets me test what’s possible. 

Lately, it’s incredible how little I have to do to finish an app. Most of the time now, I don’t even have to ask it to test the app; it’s already doing it!

So consider this: if there is a small app that solves a specific problem you would be willing to pay $20 or more for, it might be time to try an agentic coding platform.

And if you are already working with ServiceNow, you really must see the Build Agent in action; it’s truly remarkable.

Why do some AI initiatives accelerate while others stagnate?

After working with dozens of enterprises on their AI transformations, I've noticed a pattern that rarely gets discussed:

It's not about the technology...it's about the questions we ask.

Here's what I mean:

Instead of asking "How can we use AI?"
Ask "What problem are we truly trying to solve?"

Instead of "Which AI tool should we buy?"
Ask "How will this create value for our customers?"

Instead of "How much can we automate?"
Ask "Where does human expertise matter most?"

The most successful transformations start with these fundamental questions. They treat AI not as a silver bullet, but as a powerful tool in a broader strategy.

The organizations that thrive don't chase AI for AI's sake. 

Focus on:
• Clear business outcomes
• Employee empowerment
• Customer value creation
• Measured, intentional implementation

AI is a means to an end, not the end itself.

What questions are you asking in your AI journey?

This image reminds me of Thanksgiving celebrations as a kid, and when I look at it, it evokes emotions because it brings back that childhood experience.

Way back when I was in elementary school, Thanksgiving activities included coloring, and they always included a cornucopia.

I have rarely seen a cornucopia in person, and we do not have one in our home, despite it being the regularly used home for Thanksgiving festivities (mainly because we have a table that seats 14). 

Anyway, what's interesting about this image, and the effort I put into generating it with AI, is that in the past, if I had wanted to do this post, it would have taken hours of effort to share this with you in the visceral way that I am doing right now because of image generation.

The image's reality is not the point; your emotional reaction is.

I am using AI to invoke something beyond an image. This is the case with almost anyone who uses AI to generate images or video... It's all about our reaction.

They’re powerful because they make us feel something real.

As we step into this season of gratitude, that's the reminder worth holding onto: Technology can generate the picture, but only people generate meaning.

So if this simple AI cornucopia stirred a memory for you, that's not artificial at all.

That's human, and that's something worth being thankful for.

The results are in, and they speak for themselves.


The G2 community ranked ServiceNow ITSM the leader in nine market categories.

As I was reading through the comments, it’s clear that the platform does what it was engineered to do. No solution is a magic wand, even with the power of AI. 

I have the pleasure of working with our customers every day, showing what's possible and helping drive value, but what I appreciate most is how AI is solving not just problems for the enterprise but also for the platform team. 

From “having a sidekick that takes care of the grunt work” to ensuring “nothing slips through the cracks,” see what users say they love most about our ITSM: 

http://spr.ly/60427NtNA


And before I go, I need you to know that ServiceNow isn’t just winning with ITSM; we’re winning across Enterprise Workflows. 

If the work you do must be done, there's nothing like it for delivering for your employees, customers, and the whole organization.

Benchmarks are NOT reality.

We can argue about which benchmarks matter and how people *feel* about using or interacting with an AI all day long, but this is what we have right now and they are definitely relevant even if they don't tell the whole story.

I have several observations about this latest set of scores:

1.) It gets exciting when all the scores go up

2.) I get concerned when a benchmark hits 100% though, because it means we can no longer effectively compare the performance against that benchmark going forward. 

3.) Check out that ARC-AGI-2 score leap (particularly relevant to agentic AI)

Associate Professor at The Wharton School. Author of Co-Intelligence

Whoa. This new GDPval score for GPT-5.2 is a very big deal.

GDPval is probably the most economically relevant measure of AI ability, suggesting that in head-to-head competition with human experts on tasks that require 4-8 hours for a human to do, GPT-5.2 wins 71% of the time as judged by other humans.

Previous best was under 50%.

Incredible new AI advancements are happening. 

In fact, there has been enough innovation over the last 12 months to last for the next 12 years of tech implementation projects.

Now is the time to take action. 

In 2026, AI pilots will be separated from AI performers. 

Let’s break it down: http://spr.ly/6040CJcgi

Helen Yu

CEO @Tigon Advisory Corp. | Host of CXO Spice | Board Director |Top 50 Women in Tech | AI, Cybersecurity, FinTech, Insurance, Industry40, Growth Acceleration

As the founder and CEO of Tigon Advisory, I help tech companies of all sizes multiply their growth opportunities by leveraging AI, cybersecurity, IoT, supply chain, and customer experience. With over a decade of technology industry experience, I offer CXO-as-a-service and guidance to organizations through digital transformation, strategic planning, enterprise risk management, go-to-market optimization, and influencer marketing.

I have worked with enterprise clients such as SAP, IBM, Salesforce and Microsoft, as well as B2B SaaS, Fintech, Insuretech, and Martech startups. I also serve as an independent board director and a venture capital advisor, where I bring a unique perspective on technology thought leadership, cybersecurity risk management, go-to-market strategy, and customer experience. I am a certified cybersecurity expert from MIT Sloan School of Management, an MBA from Loyola University of Chicago, and a respected industry thought leader, a Wall Street Journal best selling author, a keynote speaker, and a host of CXO Spice podcast. I am passionate about empowering and mentoring the next generation of technology leaders, especially women and minorities.

Director Board of Directors

CEC is a security service integrator with focus markets in manufacturing, healthcare, SLED and Corporate Campus.  Customers with complicated organizations and physical plants rely on CEC as extensions of their teams in making strategic investment and management decisions related to their technology and infrastructure. I serve as Culture and Compensation Committee Chair. 

What happens when the world's leading GPU innovator and cloud computing giant double down on their 15-year partnership?

I found out at Amazon Web Services (AWS) re:Invent, where I sat down with Dave Salvator, Director of Accelerated Computing Products at NVIDIA.

His answer? "We never take our foot off the gas."

Here's what that relentless pace of innovation looks like:
✅ Full Blackwell lineup now available on AWS (GB200, GB300, MGX Pro 6000)
✅ NVLink Fusion integrating with AWS Trainium4; opening NVIDIA's proven, 7x faster fabric technology to custom silicon
✅ AI Factories expanding on-premises deployment options for enterprises
✅ Confidential computing in Blackwell for secure AI workloads in regulated industries
✅ Nemotron models live on Amazon Bedrock

Dave shared something that resonated with me: while hardware advances get the headlines, algorithmic innovation is the next frontier. NVIDIA's Project DIGITS is focused on delivering 40-50% performance gains through smarter algorithms instead of more compute.

The takeaway? This partnership isn't slowing down. With yearly platform roadmaps and Rubin already on the horizon, 2025 is shaping up to be transformative for AI infrastructure.

Watch my full interview with Dave: https://lnkd.in/gAEEFFfC

#NVIDIAPartner #AWS #reInvent2025 #AcceleratedComputing #EnterpriseAI 

Stay current with the latest trends in #Technology and #Innovation,
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"We never take our foot off the gas. Both companies are very biased towards action. We like to move quickly." — Dave Salvator, Director of Accelerated

Open article: Accelerating AI Innovation: Inside the NVIDIA-AWS Partnership at re:Invent 2025 by Helen Yu • 4 min read

Accelerating AI Innovation: Inside the NVIDIA-AWS Partnership at re:Invent 2025

What’s Driving AI from the Lab to the Real World?

Bridging the gap between experimental AI models and industry-scale applications became the theme of my time exploring NVIDIA’s presence at Amazon Web Services (AWS) re:Invent; from a VC Startup breakfast at Osteria di Brera to hands-on demos across the Expo floor.

NVIDIA unveiled several breakthrough technologies this week:
✅ NVIDIA DRIVE Alpamayo-R1: The world's first open, industry-scale reasoning vision-language-action model for autonomous mobility
✅ Mistral Large 3: Now 10x faster on NVIDIA infrastructure
✅ Nemotron models on Amazon Bedrock: Bringing specialized agentic AI for text, code, images, and video directly to AWS customers
✅ Cosmos Cookbook: Practical resources for scaling physical AI development

The convergence of cloud infrastructure and AI is accelerating. NVIDIA's focus on open models, optimized performance, and accessible tools is democratizing AI development, making sophisticated applications available to startups and enterprises.

My conversation with Dave Salvator, Director of Accelerated Computing Products, reinforced how NVIDIA is addressing the entire AI lifecycle, from data generation to deployment.

We're witnessing a pivotal moment where physical AI, reasoning models, and open-source approaches are creating possibilities that seemed impossible just years ago.

I am thrilled about the opportunity to interview two startups founders from the NVIDIA Inception program: Diligent Robotics and Distributional, where we'll explore how they're leveraging these technologies to solve real-world challenges.

#Startup #Inception #AWSreInvent #NVIDIAPartner

Stay current with the latest trends in #Technology and #Innovation,
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Are you automating the insanity or transforming your business?

That's the question Chris Hallenbeck, SVP & GM of AI & Platform at Boomi, posed in our latest CXO Spice conversation. And it cuts to the heart of the challenge.

Here's what most leaders miss: Agentic transformation isn't about making old processes faster. It's about fundamentally rethinking how work gets done.

The difference between chatbots and AI agents? Context, connectivity, and control.

Chris shared a powerful example from Serco, a company serving governments worldwide. They transformed how they handle employee certifications, moving from annual checks to something far more sophisticated. It resulted in reduced costs, lower risk, and increased operational impact. 

Here's the reality check that every executive needs to hear:
"AI is actually easy. I can build an agent that is extraordinarily powerful in under five minutes. Connectivity is really hard. Connectivity with quality data is the hardest."

So what separates successful agentic transformation from expensive pilots that never reach production?  The companies that understand this distinction and build the right foundations now will gain substantial competitive advantages.

The CXO Spice Newsletter breaks down the complete framework with detailed examples and the path forward for enterprise leaders.

Watch CXO Spice conversation with Chris Hallenbeck: https://lnkd.in/gWy4XZ_g

Are you ready for agentic transformation? Drop your thoughts in the comments.

#AgenticAI #AgenticTransformation #IPaaS #BoomiAmbassador

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"We're not trying to do the old thing faster. We're saying it can actually be done better with higher impact and lower risk." This powerful statement 

Open article: From Digital to Agentic: The Next Evolution in Business Transformation by Helen Yu • 5 min read

From Digital to Agentic: The Next Evolution in Business Transformation

Who are the AI thought leaders shaping how technology meets business and society?

I’m grateful to Thinkers360 for creating a vibrant community of thought leaders, analysts, and influencers, connecting brilliant minds and enabling real impact worldwide.

These thought leaders provide insights across AI, Generative AI, Agentic AI, AI governance, quantum computing, digital transformation, and sustainability. They help us navigate the fast-moving world of technology and business innovation.

Follow these leaders to stay inspired and ahead in AI, Generative AI, Agentic AI, AI governance, and digital transformation: M. Nazri Muhd Ronald van Loon Bill Wong Dinis Guarda Andreas Welsch Kathleen Walch Noelle Russell (Microsoft MVP, AI) David Sweenor Mark Lynd Amenallah Reghimi Kashyap Michael Fauscette (GK) Ganes Kesari Prof. Marek Kowalkiewicz Tom Davenport Dr. Sunil Kumar Vuppala Greg Verdino FAISAL HOQUE Jair Ribeiro Usman Mustafa Pradeepta Mishra Helen Yu Tim Cortinovis Dr Djamila Amimer Seth Earley Pascal BORNET Nicolas Babin

Full list here: https://lnkd.in/gzDMfnMB

#AIThoughtLeadership #ArtificialIntelligence #GenerativeAI #AgenticAI #Innovation #DigitalTransformation #Governance #Quantum #Sustainability

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What will separate AI leaders from AI laggards in 2026?

Pleased to contribute to the 2026 DATAcated Trends & Predictions Report, and the insights from 14 data and AI leaders point to a transformative year ahead.

My prediction? AI agents evolve from tools to true workplace teammates.

In 2025, we saw AI become multimodal - processing text, images, and voice simultaneously. Agentic AI systems began handling complex multi-step tasks autonomously, with reasoning models showing dramatic problem-solving improvements.

Here's what I see for 2026:
✅ AI agents as colleagues - Independently managing projects and workflows end-to-end
✅ Real-time data processing becomes critical - AI systems require continuous learning from live streams
✅ Synthetic data generation explodes - Addressing data scarcity for specialized training
✅ Federated learning scales - Training across distributed datasets without compromising privacy
✅ Data governance intensifies - Lineage tracking under regulatory pressure
Organizations treating data as dynamic fuel will be the ones that thrive.

Special thanks to Kate Strachnyi and DATAcated for assembling perspectives from Cassie Kozyrkov, Marinela Profi, Bernard Marr, Lara Sophie Bothur, Stijn (Stan) Christiaens, Christina Stathopoulos, MSc, Serena H. Huang, Ph.D., Helen Yu, Pascal BORNET, Jess Ramos ⚡️, Kristen Kehrer, Andreas Kretz, Sadie St Lawrence.

👉 Download the full report FREE: https://lnkd.in/eMevgwDH

What are you most excited about for AI in 2026?

#AITrends2026 #CIO #CTO #CEO #BoardDirectors #Data #AI

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter https://lnkd.in/gy2RJ9xg Or 👉 #CXOSpiceYouTube here https://lnkd.in/gnMc-Vpj

2026 AI Trends & Predictions

How prepared is your organization to bounce back when an AI-driven disruption hits?

That’s the focus of my latest CEO newsletter, following Commvault Shift Virtual, where I outlined why AI resilience is becoming a top priority for executive teams and boards.

AI is accelerating decision-making, increasing identity complexity, and tightening the margin for recovery. Resilience is a strategic imperative.

In the newsletter, I break down the shift toward Commvault Cloud Unity and Resilience Operations (ResOps), and why unifying security, identity, and recovery is essential for organizations building on AI.

👉 Read the full newsletter for the board-level perspective and what this means for the years ahead. Watch the replay here: https://lnkd.in/gN6WmZ9C

What’s the biggest AI-resilience concern on your radar right now?

#CommvaultSHIFT #CyberResilience #CISO #CIO #CTO #CEO #BoardDirectors

Stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter https://lnkd.in/gy2RJ9xg Or 👉 #CXOSpiceYouTube here https://lnkd.in/gnMc-Vpj

A Message from Sanjay Mirchandani, CEO, Commvault “The question we’re addressing today is simple: how fast can you recover in a world where breaches a

Open article: Commvault Shift Virtual: The Dawn of AI Resilience by Helen Yu • 4 min read

Commvault Shift Virtual: The Dawn of AI Resilience

What's it like watching the Las Vegas Grand Prix qualifications from the T-Mobile Magenta tower?

Unforgettable.

Huge thanks to T-Mobile for hosting such an incredible experience—the views from the Sphere Magenta Club were unmatched, and the magenta glow fit right in with The Sphere's spectacular light show. Started the evening with my first-ever aura reading, then tried on a racing suit and helmet. My AI-generated racing persona? Nano Banana 🍌.

Finished the night watching qualifications light up The Sphere while hanging out with a creative bunch—turning online connections into real ones, surrounded by the T-Mobile team and fellow F1 fans.

Sometimes the best experiences come from saying yes to the unexpected. 🏎️

#LasVegasGP #F1 T-Mobile For Business #SphereMagenta 

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter https://lnkd.in/gy2RJ9xg Or 👉 
#CXOSpiceYouTube here https://lnkd.in/gnMc-Vpj

How much did YOUR bank take from you last time you exchanged currencies?

Last week, I went to my bank to exchange USD to euros for a trip. They charged me a $36 fee on a $500 exchange. That's over 7% gone.

And I'm not alone. 

Here's the issue most people don't see: banks are quietly taking cuts on every international transaction.

You earn money in USD → Your bank converts it (taking 2-3%) → You pay a supplier → Their bank converts it again (another 2-3%) → You've just lost 4-6% without realizing it.

For businesses processing millions? That's hundreds of thousands lost every year.

Now imagine this:
✅ One account to hold 20+ currencies, so money never has to convert until YOU decide.
✅ Expanding overseas? You can open a bank account in a new country in 60 seconds, from your laptop.
✅ A private global payment network that routes around the traditional banking system so 90% of your transactions arrive on the same day. 
✅ Add on AI agents that handle invoicing, payments, procurement, and compliance checks while you sleep. 

No waiting. No manual transfers. No hidden fees. No 7% cut.
That’s exactly what Airwallex, a global fintech offers..  Airwallex just crossed $1 Bn ARR. (90% growth) by making one thing simple: eliminate the middleman.

Now you can accept payments, hold money in multiple currencies, pay suppliers internationally, and manage team spending, all in one unified platform.

Companies like McLaren Racing, Arsenal FC, and Canva have already made the switch. 

And Airwallex is going all-in: They’ve just raised $330 million at an $8 billion valuation (30% jump in 6 months) led by Addition and with participation from T. Rowe Price, Activant Capital, Lingotto, Robinhood Ventures and TIAA Ventures.

How much is your bank quietly taking from your international payments? It’s time to rethink what global finance looks like.

#FinTech #Payment #AirwallexPartner
 
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What’s the biggest barrier keeping AI from doing real work in the enterprise?

That’s the question I explored with Rohan Vora, Product Lead at Glean, in the latest CXO Spice Spotlight. His answer reframed the conversation around autonomous agents.

We covered:
✅ Why autonomy requires more than just great models
✅ How enterprise context unlocks real outcomes
✅ What it takes to orchestrate work across complex systems
✅ How AI is moving from “helping with tasks” to owning outcomes

If you’re thinking about the future of AI-powered work, this conversation is a must-watch  

👉 Watch the full episode here and see how Glean is shaping the next era of enterprise autonomy: https://lnkd.in/gp2VrFEP

Stay current with the latest trends in #Technology and #Innovation,
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In a recent episode of CXO Spice, I had the opportunity to speak with Rohan Vora, Product Lead at Glean, about one of the most important shifts unfold

Open article: The Future of Autonomous Enterprise Agents with Glean  by Helen Yu • 4 min read

The Future of Autonomous Enterprise Agents with Glean

Can AI infrastructure be both sovereign AND scalable?

NVIDIA and Amazon Web Services (AWS) proved it can.
At #AWSreInvent, they announced a partnership that redefines enterprise AI:
✅ NVLink Fusion on Trainium - massive model training, unleashed
✅ AWS AI Factories with Blackwell GPUs - your data, your control, infinite scale
✅ Nemotron on Bedrock - serverless agentic AI, no infrastructure headaches
✅ GPU-accelerated vector search - Amazon OpenSearch + NVIDIA cuVS = 10x faster indexing at 25% of the cost
✅ Physical AI at scale - NVIDIA Cosmos world foundation models now on AWS for robotics and simulation

I will be hosting Dave Salvator, Director of Accelerated Computing at NVIDIA, to unpack what this means on CXO Spice.
We're talking:
✅ Why sovereign AI infrastructure just became enterprise-ready
✅ What 20K+ Blackwell GPUs unlock
✅ How to protect your models while scaling fast

The AI infrastructure conversation just got rewritten.

Learn more: https://lnkd.in/gTUeW_hy
What's holding back your AI deployment—compute, sovereignty, or both? 👇

#NVIDIAPartner #AWS #AI #Blackwell #Enterprise

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What does exceptional board leadership look like in today’s private companies?

I’m honored to share that I’ve been recognized as one of the 100 Exceptional Private Company Board Directors, featured in the December issue of Board Recruitment by BoardProspects.

This recognition highlights private company directors who are driving impact through governance, strategic insight, and leadership. I’m grateful to be included among such an accomplished group.

Pictured here are ten of the honored directors highlighted in this issue:
Grace, Helen, William T., Shay, Deborah, Vikrant, Kimberly., Julia, Nina, and Sue.

Congratulations to all of the 100 directors recognized - an inspiring community elevating private company boards.

👉 Explore the December issue of Board Recruitment and learn more about all 100 exceptional directors: https://lnkd.in/g8TVvbe7

Grateful to BoardProspects for the recognition and to the leaders and boards I collaborate with to build resilient, growth-oriented companies.

Stay current with the latest trends in #Technology and #Innovation, 
Subscribe to 👉#CXOSpiceNewsletter https://lnkd.in/gy2RJ9xg Or 👉
#CXOSpiceYouTube here https://lnkd.in/gnMc-Vpj

What happens when the world’s most advanced AI hardware meets the industry’s most powerful cloud platform?

This week at Amazon Web Services (AWS) re:Invent, the answer was unmistakable; and the NVIDIA presence was impossible to miss.

From packed keynotes to buzzing expo-floor demos, it’s clear we’re entering a new era where AI infrastructure is a catalyst. The conversations all pointed in the same direction:
✅ Accelerated computing is now table stakes.
NVIDIA GPUs powering AWS instances are enabling companies to build, train, and deploy models at speeds that felt impossible just a year ago.
✅ Partnership is the multiplier.
AWS × NVIDIA is empowering enterprises to scale AI workloads globally, securely, and efficiently.
✅ GenAI moved from concept to production fast.
Autonomous systems, enterprise agents, real-time LLMs, next-gen developer tools - NVIDIA’s ecosystem had a gravitational pull all week.

But what stood out most were the PEOPLE who bring that innovation to life: listening, guiding, inspiring, and elevating every moment.

The 1-minute clip captured something deeper than product demos; it showed a team showing up with energy, expertise, and genuine passion:
✅ Conversations that sparked curiosity
✅ Seamless collaboration across teams
✅ Visitors energized by every interaction
✅ A polished, human experience delivered with pride

Because in the end, hardware accelerates AI… but people accelerate possibility.
And this week at re:Invent, NVIDIA showed exactly what that looks like.

#NVIDIAPartner #AWSreInvent #Inception #AI #Robotics

Amy Kaplan Dave Salvator Scott Clark Adam Allevato Jess Ramos ⚡️Jean Kang Megan Lieu Daman Oberoi Hanako Tonozuka Viktoria Semaan Linda Haviv

Is your marketing strategy treating AI as a persona?

At the Schneider Electric Innovation Summit in Las Vegas, I sat down with Abby Gabriel, CMO of Schneider Electric North America, and this shift in thinking became crystal clear.

As Abby explained: "We now look at AI as one more persona. How does AI as an influencer take our information and ultimately provide a recommendation to our customers?"

Think about that. Not optimizing FOR AI tools. Not using AI to automate. But marketing TO AI as a decision influencer.

Here's what else stood out from our conversation:
✅ Energy tech redefined – After more than 135 years in North America, Schneider is leading the convergence through three pillars: electrification, digitalization, and automation.
✅ Digital dominance – Digital now represents 65-70% of Schneider's marketing mix, with AI strategy at the forefront. Their MySchneider portal serves more than 100,000 customers monthly.
✅ Sustainability as strategy – Serving 40% of the Fortune 500 with end-to-end decarbonization solutions—consulting, hardware, software, and services that turn strategy into results.
✅ Ecosystems over egos – With 1,500+ customers, partners, and suppliers at the Summit, Schneider proves success comes from elevating the entire ecosystem.

The future of energy technology is electrified, digitalized and automated. It turns watts and servers into intelligence, ecosystems, and sustainable outcomes.

Watch our full conversation: https://lnkd.in/gJT37MFs

On this Thanksgiving, I'm grateful for leaders like Abby Gabriel who are pushing us to think differently about the future of technology and sustainability.

#EnergyTech #AIStrategy #Sustainability #B2BMarketing #Innovation #Sponsored #SchneiderElectricInnovationSummit #ISNA2025 #InnovationSummitLasVegas #EnergyTechLeaders

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At the Schneider Electric Innovation Summit North America, hosted in Las Vegas, I sat down with Abby Gabriel, CMO of Schneider Electric North America.

Open article: The Future of Energy Technology: A Conversation with Schneider Electric's Abby Gabriel by Helen Yu • 4 min read

The Future of Energy Technology: A Conversation with Schneider Electric's Abby Gabriel

Is your next AI breakthrough just a search away?

Amazon Web Services (AWS) Marketplace now hosts 2,332 AI Agents & Tools; spanning from software development and data analysis to customer experience and security. Whether you're building, scaling, or transforming with AI, there's a solution trusted by enterprises worldwide.

From 646 software development tools to 489 data analysis solutions, the breadth is remarkable. And I'm excited about the innovation happening at the intersection of infrastructure and AI applications.

I'm going deeper tomorrow on the NVIDIA-AWS partnership and exploring how this collaboration is reshaping what's possible with AI at scale.

What AI challenge is your organization tackling right now? The answer might already be on AWS Marketplace.

👉 Explore the full AI Arsenal: https://lnkd.in/g7qitunD

Stay tuned for insights from my conversation with NVIDIA highlighting their partnership with Amazon Web Services (AWS).

#AWSMarketplace #AI #awsreinvent #aws #AWSPartners #NVIDIAPartner 

Stay current with the latest trends in #Technology and #Innovation,
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taplio

The Battle

Daniel Lemire

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Daniel Lemire's LinkedIn Performance

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