Fractional CIO | IT Strategy for High-Stakes M&A | Faster M&A, Smoother Exits | De-risking IT & unlocking value | Author

Most technology integrations miss their synergy targets. Not because the technology is wrong, but because the right leadership wasn't in place early enough.

That's where I come in.

I'm an Interim / Fractional CIO specialising in Transformation & Resilience. I work with CEOs and boards of multi-site, acquisition-led businesses, typically PE-backed, 500–10,000 employees, to turn technology from a source of risk into a source of value.

When integration timelines slip, cyber posture is unclear, or the estate has grown faster than the team can manage, I step in to stabilise delivery, simplify complexity, and build a roadmap the board can trust.
Recent engagement:

VetPartners (BC Partners-backed, £1B revenue, 14,000 staff, 9 countries). Built the Group IT Strategy from scratch. Created acquisition integration blueprints. Accelerated new practice onboarding by 30%. Simultaneously ran IT operations for 540 UK practices.

Career outcomes:

£700M+ M&A technology integration across the platform and bolt-on acquisitions
£15M+ annual EBITDA contribution through operational excellence and cost optimisation
Technology leadership across automotive retail, consumer goods, and veterinary services

Clients call me when:

→ Integration is off-track, and synergies are at risk
→ The board wants cyber confidence before exit, audit, or due diligence
→ Technology is a red flag in the data room
→ They need senior leadership fast—without permanent headcount

I also serve as NED (Digital & Technology) at Age UK, and I've published on AI governance, IT leadership, and board-level technology strategy.

Available for select interim and fractional mandates.

Let's talk: DJ@Starkhorn.co.uk

Daniel J. Jacobs

Helen Yu

CEO @Tigon Advisory Corp. | Host of CXO Spice | Board Director |Top 50 Women in Tech | AI, Cybersecurity, FinTech, Insurance, Industry40, Growth Acceleration

I'm passionate about human-AI amplification rather than replacement.As the founder &amp; CEO of Tigon Advisory, I help tech companies multiply growth through responsible AI, cybersecurity, IoT, supply chain, and CX strategies. Offering CXO-as-a-service in digital transformation, risk management, GTM, and thought leadership. Clients include NVIDIA, Salesforce, Microsoft, Cisco and innovative startups in Cybersecurity, SaaS, Fintech, etc. Also serve as board director and VC advisor on ethical tech and governance. Credentials include cybersecurity certification from MIT Sloan, MBA from Loyola University Chicago, WSJ/Amazon bestselling author ("Ascend Your Start-Up"), keynote speaker, and host of CXO Spice podcast where I explore leadership in emerging tech.On LinkedIn, my daily posts (300+ in 2025, 136k+ reactions, 38k+ comments) share practical insights on ethical AI scaling, voice agents, bias mitigation, and building trust in human-AI teams.I'm passionate about mentoring the next generation, especially women and underrepresented leaders in tech.If you're shaping responsible AI strategies, navigating cyber risks in AI, or debating amplification vs. automation, let's connect. Comment below, share your take, or reach out. Excited to amplify together.#ResponsibleAI #HumanAI #AIEthics #Cybersecurity #DigitalTransformation

Director Board of Directors

CEC is a security service integrator with focus markets in manufacturing, healthcare, SLED and Corporate Campus.  Customers with complicated organizations and physical plants rely on CEC as extensions of their teams in making strategic investment and management decisions related to their technology and infrastructure. I serve as Culture and Compensation Committee Chair. 

What does it look like to see the same city with fresh eyes in the age of AI?

It starts with the familiar. The rush of footsteps, the glow of corner bodegas, the skyline you think you already know. But somewhere between the morning coffee steam and the late-night city lights, the ordinary shifts.

A saxophone echoing in a subway tunnel.
A sunset turning glass towers into gold.
Strangers becoming part of your story for a moment.

I spent so much of my career here covering financial services and tech, watching the city through the lens of innovation, disruption, and data. Coming back now with time to simply experience it, I am reminded that not everything meaningful can be optimized or automated.

That is the magic of New York. Even in the digital era, in the age of AI, it does not just impress you, it transforms you. From wonderful sights to moments that make you stop, look up, and feel the wonder.

This video captures a few of the human moments that still define the city behind the algorithms.

When was the last time you experienced a familiar place in a completely new way?

#NewYork #Innovation #AgeOfAI #FinancialServices #Tech

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg 
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CEO of Tigon Advisory Corp. | Host of CXO Spice | Board Director |Top 50 Women in Tech | AI, Cybersecurity, FinTech, Insurance, Industry40, Growth Acceleration

What the #WomenInTech stage taught me at Acumatica Summit?

Have you ever walked into a room and felt momentum happening in real time?
Speaking at Acumatica Summit this year was one of those moments.

I left thinking less about the stage and more about the people. Leaders choosing courage over comfort. Learning out loud. Lifting each other higher.

A few lessons that stayed with me
✨ Confidence starts with the story we tell ourselves
✨ Preparation creates clarity when pressure rises
✨ Leadership means sending the ladder down

I shared a few deeper reflections in my latest newsletter. Check out the full story: https://lnkd.in/e2Ad_BXf

What is one lesson that has changed how you show up this year?

#WomenInTech #Leadership #Technology #Innovation

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Bridging Responsible AI Innovation | Advisor to Tech Leaders | Host, CXO Spice | Human-AI Amplification Advocate

A FIRST TIMER’S PERSPECTIVE I didn’t know what to expect walking into my first Acumatica Summit. I knew the event was significant, and I felt honored 

Open article: What the Women in Tech Stage at Acumatica Summit Taught Me? by Helen Yu • 7 min read

What the Women in Tech Stage at Acumatica Summit Taught Me?

What would the world look like if we truly accelerated action for women?

Right now, full gender parity won't arrive until 2158 according to the World Economic Forum.

That’s 132 years away.

We have the power to move that date forward.

In this special #IWD2026 newsletter edition, I reflect on the progress we’ve made, highlight the women who inspire me, and share actions we can take to accelerate change.

Inside you’ll find:
✅ Highlights from a powerful Women in Technology panel at the Acumatica Summit
✅ Books and podcasts that expand perspective
✅ Simple actions anyone can take to move the needle

Over the past year, I’ve been incredibly fortunate to learn from many inspiring women leaders across technology, financial services, manufacturing and communications.

Now I want to hear from you 👇
Tag one woman who inspired you and tell us why.

Let's amplify women’s voices together. 
Happy International Women’s Day 🌸

#IWD2026 #AccelerateAction #WomenInLeadership #GenderEquity

To stay current with the latest trends in #Technology and #Innovation,
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Every March 8th, the world pauses to honor the achievements, resilience, and brilliance of women. But this year’s theme, Accelerate Action, reminds us

Open article: Accelerating Change: Celebrating Women and the Work Still Ahead by Helen Yu • 4 min read

Accelerating Change: Celebrating Women and the Work Still Ahead

What did I learn from the OECD - OCDE Responsible AI Due Diligence Guidance?

Responsible AI is shifting from principles to accountability; clarifying who is responsible, at what point, and across the value chain.

👉 The real shift is from “Do we use AI responsibly?” to “Can we prove it — continuously?”

AI governance is becoming a core business capability rather than a compliance exercise.

I’ve broken down the insights that stood out to me me most in the carousel including where responsibility escalates, when scrutiny should be deeper, and why disengagement is sometimes the responsible choice.

Let me know what stood out to you 👇

#ResponsibleAI #AIGovernance #RiskManagement #BoardDirectors #CEOs

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg 
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5 Key Learnings from OECD Responsible AI Due Diligence

What if your voice agent sounded human and could help any customer, anywhere, instantly?

At the ElevenLabs Summit in London, Co-Founder Mati Staniszewski delivered a live demo; showcasing how ElevenAgents can power voice and chat agents for customer operations with near-instant responses, seamless multilingual support, and the ability to serve users anytime, anywhere.

What made it compelling was seeing how the platform’s modular components can be applied to virtually any organization. The example of a national government agent painted a clear picture of what the future of citizen support could look like: accessible, responsive, and global by default.

Moments like this show where customer operations is going next: AI-first, always-on, and built for global scale.

👉 If you’re curious about what this means in practice, Lauren Rothwell (Head of Agent Growth at ElevenLabs) and I will be talking about Voice and Chat Agents for Customer Operations on the upcoming CXO Spice.

#ElevenLabsPartner #VoiceAgents 

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg 
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What lights you up about the work you do?

For me, it's this.
Fresh off Conga Connect in Orlando and straight into Enterprise Connect in Vegas, I hosted "Hot Takes & Cold Drinks" with two women who are redefining what leadership looks like in communications and technology.
⭐️ Millicent McIntyre, MSOB — 2026 Spotlight Award Winner, Senior Director, Buyer Services IAA
⭐️ Lori Wodrich — 2025 Winner & this year's judge, Senior Systems Engineer Amerisure Insurance

What resonated with me most was HOW they got there.
🔥Millie started in a contact center after cosmetology school.
No title. No roadmap.
She became the person everyone came to through curiosity, consistency, and caring deeply about people.
"Culture is the foundation of everything we do."
She meant every word.

🔥Lori's defining moment was A hackathon.
Surrounded by engineers far more technical than her, she almost changed her answer to fit in.
She didn't.
She held her ground. Shared her reasoning. And the entire panel shifted to her choice.
That's confidence backed by data.

Lori's Three S's I'm taking with me:
✅ Speak Up
✅ Say Yes — to growth, not every task
✅ Share Results

And here is Millie's closing wisdom:
Don't try to be like every other leader.
Be authentically, unapologetically YOU.

These are two women who didn't wait for a title to lead.
They showed up. Over-delivered. Built trust.
And the title eventually followed.

My biggest takeaway: Leadership is earned, not assigned.
Here is my personal hot take:
Sometimes you need to put down your to-do list and focus on your to-be list.
Who do you want to BE? Let that guide everything else.

Thank you, Millie and Lori, for being so open, so real, and so generous with your stories. You reminded all of us of what's possible. 🙌

And a heartfelt thank you to Erica Marois and Cheryl Kahan-Radhuber at Informa and Enterprise Connect for creating this space for women in communications. This is exactly the kind of platform our community needs. 💜

▶️ Watch the full 15-minute conversation below!

#EnterpriseConnect #WomenInTech #Leadership #EC2026 #Communications 

To stay current with the latest trends in #Technology and #Innovation, Subscribe to 👉 #CXOSpiceNewsletter here https://lnkd.in/gy2RJ9xg
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Are you modernizing your systems fast and wondering if you’re doing it securely?

In this short CXO Spice trailer, John Picinich and I touch on the real tension leaders are facing right now; moving quickly to innovate while making sure security, risk, and trust don’t fall behind. It’s a conversation about what works in the real world.

This builds on the themes from the #CXOSpice newsletter I shared three weeks ago on breaking down data silos in financial services, where we explored why governance, secure data movement, and a strong foundation are essential before layering on automation and AI.

I had the chance to host John Picinich at Progress Software to unpack:
✅ Where most organizations misjudge modernization risk
✅ How security teams can become enablers, not blockers
✅ What “secure by design” looks like in practice

🎥 Watch the full episode here: https://lnkd.in/gPq8B8Tg

And stay tuned. I’ll be hosting Progress Software’ Chief AI Officer Ed Keisling on agent orchestration soon.

#FinancialServices #AI #Agents

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Why are companies still using 8 platforms to move money?

I just saw a CFO’s finance stack:
Stripe. Wise. Ramp. Mercury. Chargebee.
Plus 3 international bank accounts.
Eight logins. Eight reconciliations.
And they’re still losing 4–6% on every international transaction.

Here’s the hidden tax 👇
You get paid €100K → converted to USD (≈3% gone)
You pay a European supplier → USD back to EUR (≈3% gone)
That’s 6% lost moving the same money in a circle.
On a $10M business? $600K/year.

This is why Airwallex exists.
One platform to:
✅ Accept global payments
✅ Hold 20+ currencies (no forced FX)
✅ Pay suppliers same-day
✅ Issue cards globally (zero FX fees)
✅ Open accounts in minutes
One integration. One dashboard.
Companies doing $10M+ internationally save $400K–$600K/year just by consolidating.

Airwallex just opened their second HQ in San Francisco. They're bringing global-first infrastructure to companies tired of fragmented stacks and hidden fees.

So Why are you still using 8 platforms to move money?

#AirwallexPartner #CFOs

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How many of your #security alerts matter?

Last quarter, my team reviewed 14,000 alerts. Only eleven led to investigation.
That's not a security program. That's noise with a compliance checkbox on it.

As a Board Director, the question I keep bringing back to leadership is simple: would we catch it before it happens?

Most organizations can't answer that with confidence. Not because they lack tools. But because they're measuring the wrong things. Volume of alerts. Hours logged. Endpoints covered. 

None of it tells you what the board needs to know: where is the human risk, and is it escalating?

The shift I've been advocating for is moving from reactive reporting to predictive intelligence. Not just flagging what already happened, but understanding behavioral patterns early enough to intervene before damage is done.

When I look at what predictive risk scoring is doing now, platforms like Teramind being able to detect behavioral shifts weeks before an incident occurs, that's the kind of intelligence that belongs in a board briefing.

Rule-based systems catch what you anticipated. Behavioral AI catches what you didn't. In insider risk, what you didn't anticipate is almost always what gets you.

Stop counting alerts. Start asking: what does this pattern mean?

#PredictiveIntelligence #Workforce #AIGovernance #TeramindPartner

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What does a connected, intelligent Commerce Chain look like in action?

At Conga’s 5th Annual Inspire Awards, we celebrated real, measurable business impact with CRO Lisa Martin.

When pricing, quoting, contracting, and revenue operate as one connected system, companies move faster, price smarter, and scale growth.

Here’s what that looked like this year:
✅ Commercial Excellence — IBM
Unified quoting and renewals for 3,000+ sellers and partners worldwide, accelerating deal cycles while improving seller productivity and global customer experience.
 
✅ Future of Commerce — Electronics Digikey
2× market outperformance in 2025 by unifying e-commerce with customer-specific pricing through neural networks and real-time pricing execution.
 
✅ Momentum Leader — Pediatrics Plus
Automated ~50% of monthly billing and reduced DSO from 84 → 54 days.
 
✅ Buyer Experience — Jack Henry 
Eliminated manual pricing errors, unified siloed sales processes, and accelerated time-to-revenue for financial institutions nationwide.
 
✅ Judges’ Choice — Southwest Airlines
Reduced contract creation time to just 5 minutes, delivering enterprise-grade governance with startup speed.
 
✅ Community Champion — Natalie Myers
Amplified peer voices and strengthened knowledge sharing across the entire Conga community.

A connected Commerce Chain unlocks measurable revenue performance across the entire lifecycle.

Stay tuned for my conversation with Conga CRO Lisa Martin with a deeper dive into what the Commerce Chain means for the future of revenue leadership.

#CongaConnect #InspireAwards #CommerceChain #CustomerSuccess #CongaPartner

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When was the last time an AI investment delivered what it promised?

I've sat in enough boardrooms to know that question lands differently depending on who's in the room.

For most enterprises, the pattern is the same; a promising pilot, a growing consulting retainer, and a strategy deck that never quite becomes a production system.

That's the cycle Klika Tech built VELOCITY™ to break.

It's a 16-month, fixed-price program that takes organizations from AI uncertainty to a fully operational, self-sustaining AI capability. One contract. Five structured phases. And your team owns everything they build including the models, the infrastructure and the IP.

Team don't get paid for hours. They get paid for outcomes.

ROI validation begins at Month 8 so you get proof mid-journey
If AI is on your roadmap this year, reach out to see what it looks like in practice.

Drop a “Yes” comment if you want to learn more. 👇

#AI #EnterpriseAI #KlikaTech #VELOCITY #DigitalTransformation

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What are the two things that define a world-class data center?

Here's what I learned from Equinix team at last year's NVIDIA GTC 
(watch the 1-minute clip below)
→ Environment - power, space, and cooling
→ Interconnectivity - dense access to public clouds and GPU-as-a-service

Equinix operates 280 data centers across 77 global markets. The London facility Aaron showcased was built with his in mind: 170,000 sq ft, 100% renewable energy, 99.999% availability, and 200+ cloud interconnection points all water-cooled.

Equinix also announced they'll be the first to offer the NVIDIA Instant AI Factory; fully provisioned AI infrastructure powered by DGX GB300 and B300 systems, across 45 global markets.

This year, I'm going deeper on the #sustainability side of all of this.
I look forward to speaking with Christopher Wellise, Global VP of Sustainability at Equinix to talk about what it takes to build and operate AI infrastructure responsibly; from closing the gap between pledges and results, to whether the industry is measuring the right things.

Tune in to our upcoming CXO Spice from #NVIDAGTC. What would YOU ask Chris? Drop it below 👇

To stay current with the latest trends in #Technology and #Innovation,
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Where are the real conversations about the future of revenue lifecycle happening right now?

At Conga Connect.

Just arrived at the venue and the energy is already building. This quick clip gives a glimpse of the space and a great catch-up with Amy Williams from the Conga team as things get underway.

Looking ahead to a packed agenda for Day 1:
✅ The future of commerce keynote from David Osborne CEO of Conga
✅ Accelerating Innovation across the commerce chain from Rohit Chhabra, CPO
✅ My 1:1 with Lisa Martin, CRO, diving into Commerce Chain
✅ Tonight’s customer panel and awards
✅ And wrapping the evening with the VIP dinner with Conga executives, select customers and fellow analysts Shelly DeMotte Kramer, Roy Atkinson, Eric Kavanagh.

Events like this are where product vision, customer experience, and strategy come together. I’m interested in hearing how organizations are approaching revenue lifecycle transformation and connected commerce.

Let's connect if you're here at Conga Connect. Or follow #CXOSpice to get the latest updates.

#CongaConnect #RevenueLifecycle #CPQ #CommerceChain #Analysts #CongaPartner

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What does responsible AI governance look like when the infrastructure at stake is an entire city?

It's a question that I'm proud to have helped answer along with an exceptional group of experts in collaboration with AI & Partners.

In this whitepaper, Digital Public Services: Governance Challenges in AI-Enabled Smart Cities, we explore how we can build trustworthy, interoperable urban infrastructure as AI becomes central to transport, energy, health, and public administration.

Key takeaways:
✅ Interconnected systems create cascading risks - resilience must be built in by design
✅ Interoperability and open standards are governance tools rather than just technical ones
✅ Privacy-by-design is essential as sensor networks and data fusion expand across cities
✅ The EU AI Act creates real obligations for municipalities deploying high-risk AI

Thank you to my fellow contributors for making this such a rigorous and timely piece of work:
Sean Musch, Michael Charles Borrelli, Dr. Don Liyanage, Dr. Benedikt Kohn, Harvey Castro, Lisa Ventura MBE FCIIS MBCS, Mariia Shcherbakova, Patrick Orsos, Shreyas Karanjkar, Edward Cole, Mitko Karushkov, Vibhav Mithal, FHCA, Mateo Jarrin Cuvi, Michael Boevink, Ina Schöne, Richard Chiumento, and Carolyn Harrison.

If you work in urban policy, AI regulation, or digital public services, this one is for you. 

#SmartCities #AIGovernance #EUAIAct #DigitalTransformation #AI

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Digital Public Services Whitepaper

When was the last time a single week changed how you think about technology? For me, it happens every time I attend NVIDIA GTC.

There's something about #GTC that's hard to replicate. No matter how many times you've attended, you never run out of things to learn. This year, I'm focusing on three areas that I believe are reshaping the foundation of our industry: Robotics, Networking & Communications, and Data Center & Cloud.

Last year, two moments stayed with me long after I left: shaking hands with Neo and meeting Blue. Those genuine interaction with robots makes you realize the future is already here.

Sessions on my radar this year:
✅ Jensen Huang's Keynote - There's no other way to put it: Jensen's keynotes are in a league of their own in tech. I always walk away inspired.
✅ S81573 - Building the Future of Manufacturing (Tuesday, 11am)
✅ S81667 - How Open Models Are Powering the Next Breakthroughs in Physical AI (Tuesday, 3PM)
✅ S81501 - Industrial Virtual Twins with Dassault Systèmes (Tuesday, 2pm)

I'll also be hosting two very special guests for conversations on Secure AI Factory and Data Center Sustainability.  Stay tuned.

Beyond the sessions, the Hands-On Training Labs, Physical AI developer meetup, and the Inception Pavilion tour are experiences I look forward to every year. Nothing compares to seeing what's being built at the frontier up close.

If you're attending, I'd love to connect. Register here if you haven't yet: https://nvda.ws/4kfWXS8

Catch the keynote live stream or follow #CXOSpice for the latest updates from the floor.

See you in San Jose on March 16-19.

#NVIDIAGTC #GTC2026 #PhysicalAI #DataCenter #Robotics #AI #NVIDIAPartner

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Is your cybersecurity agency ready to get the recognition it deserves? 

I’ve teamed up with Clutch to spotlight a curated group of cybersecurity agencies that are making an impact — the ones delivering real results, not just bold claims.

Check out here to see who is on this directory:
https://lnkd.in/gH8U5Zvf 

Comment below with a quick overview of your company's cybersecurity expertise and the types of clients you serve. If it aligns well, we’ll be in touch.

#Cybersecurity #B2BMarketPlace 

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