Investec Bank Mauritius Ltd

Leading the transformation of our tech capabilities with a focus on excellence and client-centric service. 

- Leading the Mauritius Tech team and fostering a culture of excellence.
- Implementing leadership development programs for sustainability.
- Enhancing accountability and aligning expectations with organisational goals.

Introduced operational and governance processes, aligned with industry standards, enhancing efficiency and compliance. Collaborated with fellow senior leadership to set strategic directions and reported to the Board of Directors on Technology initiatives.

My role also involved aligning technology strategy with organisational objectives, enabling digital servicing, and ensuring a cutting-edge digital experience for clients. Accountable for overseeing IT budgets, technology architecture, and application roadmaps, ensuring alignment with business goals and mitigating risks.

With a dedicated team, we've consistently achieved our objectives on time, within budget, and to the highest standard.

Chief Information Officer

Provide leadership, mentoring, development and coaching to team members. Remove obstacles for the team to deliver and cultivate passionate, talented individuals who are empowered and committed.

Create and design the Data Strategy for Investec Specialist Bank, and develop the measurement framework to track maturity and progress.

Operational and Strategic management of the Business Intelligence & Operational Analytics capability within Private Bank. Identify and test Machine learning use cases and implementation of the models within Private Bank South Africa. 

Refactor and design of business intelligence data architecture. Implementation of auto data warehousing to ensure delivery of data consistency and efficiency within the environment.

In short... we make the “data magic” for Investec!

Head Business Intelligence Private Bank South Africa & Global Digital

CyberPro Consulting (Pty) Ltd

Senior Data Scientists at Investec,  working on democratizing analytics within the organization.

Senior Data Scientist

South African Revenue Service (SARS)

Developed and introduced a new reporting methodology and mechanism which integrates multiple measures within one interface to increase data utilisation and management of day-to-day activities. It also allows Management to see the impact of decisions and track the success rate of strategic priorities in a very short space of time. Recommendations for corrective actions with probability of success are also shown based on Predictive Model outputs.

Debt Collection Predictive Model - Developed and implemented a collectability model for Debt Collection; the model enables debt collectors to work on debt cases with the highest probability of payment, thereby reducing the total case load and increase efficiency. The implementation of this model brought on a new era in the way the organisation utilises information and analytics to improve processes and performance.

Assisted the World Bank with a Macro Economic modelling exercise regarding the effectiveness of Corporate tax incentives in the current tax system. The outcome of the study was used as input to the Davis Tax Committee on possible tax reform changes.

Provide insight to Executive & Senior management on possible behavioural shifts of taxpayers and changes in submission and payment patterns, quantify future risk factors with probability of occurrence and highlight possible solutions.

Developed and managed the Submission Forecast models used to track submissions of Taxpayers and Employers during both filing seasons. The Filing Season submissions and Forecasts are the official view of the filing seasons in the organisation. 

Provide career mentoring and shaping of BEE talent to ensure optimal fit and results for the division and organisation. Responsible for management of a team of analysts, specialist and data engineers driving the strategic direction of future projects.

Manager Performance Analytics

Nedbank

End-to-end Costing and Profitability

Designed, implemented and produced the product profitability reports, which included all Capital, Funding, Revenue and cost components for each product.

Established a process to ensure a central view of the Bank’s product profitability was done at Group Finance Divisional level.

Transfer Pricing

Key role player in the Design, management and execution of the Central Transfer Pricing model to determine the Inward Transfer Pricing for all Clusters. The results were crucial in ensuring the financial statements of the bank were correctly portrayed.

Manager Activity Based Costing & Product Profitability

Dex Data

Obtained in-depth knowledge of life and short term insurance industries specifically on pricing models and Valuation.

Engaged with external clients on new business opportunities and ventures.

Understanding and quantifying risk elements within business, and plan accordingly based on quantitative data, empirical and scientific evidence

Statistician

Rentmeester Assurance

Obtained valuable knowledge on the application of Statistical Modelling and Forecasting methodologies in order to assist management with organisational decisions at Operational and Strategic level.

Actuarial Assistant

As the Chief Information Officer at Investec Bank Mauritius Ltd, I lead the transformation of our tech capabilities with a focus on excellence and client-centric service.

My core competencies include data analytics, machine learning, leadership development, operational and governance processes, and digital servicing. I have a restless spirit and a passion for questioning the conventional and using my imagination to help teams solve complex problems.

Daniel Seymore

Investec

National Basel Operations Consultant

National Basel Analyst

Transaction Manager Debt Capital Markets ICIB

Edcon Financial Services

Key Responsibilities:
▪Responsible for creating, enhancing and managing business intelligence and analytics solutions/systems that turn data into knowledge in order to assist business decisions and reporting.
▪Build reports that effectively present, aggregate and visualize data
▪Identify source data, source systems and data mapping required to deliver BI solutions and Analytics
▪Running reports from existing databases
▪Identify data needs within the organization and for our customers with an understanding of their key metrics
▪Recommend strategies to improve performance based on Analytics and reporting created
▪Creating/ Prepping campaigns data based on strategy and monitoring the benefit impact and ROI
▪Provide required information to relevant parties to facilitate decision making
▪Monitoring the success Campaigns, processes and new business initiatives.
▪From a customer service perspective, my inbound experience extends to, however not limited to customer service, customer experience, inbound billing, and new customer acquisition.
▪From an outbound perspective, outbound sales, outbound customer services, pre legal collections, fraud, debtors admin and control. 
Strategic Customer Analysis

Business Insights Analyst

Accenture

Partner with Project Lead/Manager for  delivery of analytics projects.
Provide statistical analysis, descriptive and root cause analysis as part of the customer analytics offering – end to end analytics
Segmentation analytics
Roll rates & Delinquency
Collections Efficiency
Best-time to call modelling
BI reporting – using analytical techniques
Support in driving business outcomes for clients through analytics either as embedded analytics or analytics as a Service.
Leverage analytics to drive next generation initiatives and innovation in their respective capabilities.
Supports the delivery leads, account management and operational excellence teams to deliver client    value through analytics and industry best practices.
Analysing of all data & Monitoring Trends
Propensity Modelling –Running propensity Modelling on monthly leads for telesales call centre
IVR Monitoring & Enhancements
Enhancing Collections Strategies
Creating and Developing specialized teams based on data analysed
Building weekly & monthly Agent Scorecards to monitor performance and trends
Providing updates to all stakeholders based on agents performance and understanding training requirements
Creating new reports based on operations requirements
Developing of SAS and SQL scripting for Data Extraction/ Cleansing/ Aggregation/ Preparation. Enabling automation processes for efficient reporting purposes
Building a centralized repository which combines data from disparate sources into a common data warehouse.
Developing campaigns based on Collections strategy and monitoring the benefit impact

Analytics Advisory Analyst

Manage and execute general accounting processes, including management and or execution of core financial processes
 Reconciling of Supplier accounts and resolving supplier queries
 Working closely with client merchants to resolve supplier queries
 Query management and resolution updated on Remedy systems
 Compiling and distributing monthly & weekly reporting ( Supplier Risk analysis; Debit Balances; Stock adjustments)
 Financial year end processes
 Management of debit balances, Recoveries & General Ledger
 Processing of journals to general ledger, month end close
 Recommend effective fund recovery measures
 Roles includes team supervision and counselling
 Assistant to supervisor in managing team on daily tasks
 Resolution of complex supplier issues, risk mitigation
 Planning, internal and external client relationship management
 Vendor Management duties included updating of supplier data
 Payments duties included disbursements of both weekly and monthly supplier settlements and cash flow utilization.
 Daily cash settlement authorization of payments on Oracle & Online banking
 Preparation of monthly supplier dashboards and presentations for client meetings
 Completed Operational and Business Excellence training – Focus on Six Sigma Lean concept

General Accounting Operations Analyst

As a National Basel Analyst at Investec, I support the delivery of client value and operational excellence through analytics and industry best practices. With over 10 years of experience in finance and analytics, I have developed extensive skills in SQL and SAS coding, data management, BI reporting, and forecasting. 

My mission is to leverage analytics to drive next generation initiatives and innovation. I have worked with various teams and technologies to set up, mine, report as well as automate reporting on data for, call center, retail, debt capital markets, Basel and Banking Capital Management projects. I am passionate about accuracy, communication, and harmony, and I enjoy finding solutions to complex challenges.

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Daniel Seymore

Mehajahbien Cafun

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