WhiteWater Express Car Wash

General Manager

Finance

Helping people create a financial GPS so they can assess if they’re on target to reach their goals.

Finance Coach

Brandwatch

- Consistently surpassed renewal and growth goals, achieving 113% and 119% in Q2 and Q3 respectively, while meeting GRR team renewal targets each quarter since Q2 2022.
- Seamless transition of 60 clients, maintaining strong relationships and elevating team GRR by 20%

Customer Success Manager

TTI Success Insights

Value Added Associate

Certified Life Coach

SimpleBills

- Implemented 80 new clients between May and September 2021 – from first contact post sales to AM assignment.
- Owned client portfolio of $15M in Annual Contract Value
- Developed 15 Standard Operating Procedures bringing clarity and alignment to our internal teams.

Solution Account Manager

Senior Account Manager

SimpleBills is a complete utility management service that helps properties realize efficiencies with data-based decisions while providing residents a customer service experience you can be proud of.

Account Manager

Hartford Federal Credit Union

•	Provides professional customer service by identifying potential customers, initiating new accounts, and coordinating product demonstrations in collaboration with the Management Team.
•	Focus on continuous learning and development at the individual, team, and organizational levels by designing and deploying strategies, which will enhance people, processes, and performance.
•	Created strategic partnerships and gathered market information to gain a competitive advantage, leading to 20 new accounts by referral.

Business Development Manager

First Commons Bank, Newton Centre, MA

•	Lead audit operations and systems training which led to superior audit ratings and more knowledgeable team.
•	Received "Legendary Client Service" Award. 
•	Identified critical client needs through fostering strong client relationships and ongoing communications. 
•	Developed, trained and coached 5 new employees on the banking system.
•	Designed and facilitated learning programs to support performance processes.

Senior Client Service Representative

Antioch Waltham

•	Creatively collaborated with ministry team on development of curriculum. 
•	Identified emerging leaders and helped determine desired placement in ministry.

Youth Pastor/Ministry Intern

Bank of America

•	Accurately and efficiently completed 65 customer transactions daily.
•	Built trust with customers by effectively meeting their service needs.

Sales and Service Specialist

Passionate Customer Advocate Focused on Driving Customer-Centric Solutions

I have over 15 years of driving customer-centric solutions. From Banking to Customer Success I've carried this core value with me.

I've learned a lot over the last decade and a half, but something that's stuck with me is that we need to ask more questions. In my experience, when I hear a client tell me what they want, there's usually more to the story. By asking powerful questions I've been able to understand who, what, where and why in all these scenarios. It's not that I don't trust my customers, but I like to go the extra mile to truly understand what's led them to this solution.

Helping people is another core value - as an extravert it comes easily to me. Whether I'm training, presenting, coaching, or listening my objective is to help provide value. It's important that my customers know I am their catalytic resource to help them reach set out goals.

Dan Lathrop

Patrick Conroy Video & Voice Over

-Freelance video editor specializing in video editing and color correction for TV, commercial, corporate, social media, and podcasting projects.
-Offers creative direction and production guidance to clients in order to maximize budget and quality.
-Shown proven ability to multi-task on set, directing multi-camera shoots while operating camera, monitoring sound & managing talent.  
-Television credits include: Charlie Moore No Offense, Charlie Moore Outdoors, Behind the B, The New England Traveler

Freelance Video Editor & Producer

Professional voice over artist with full recording studio.  

Represented by: Heyman Talent Artists Agency

Credits and clients include:
-Charlie Moore: No Offense
-Charlie Moore Outdoors
-Acting Without Boundaries
-Ipsos
-Delta Bridge
-Apoka Pictures
-Manic Bee Media

Equipment list- RODE Procaster microphone, Focusrite Scarlett 2i2, Cloudlifter, Adobe Audition, Vocal Booth

Voice Over Artist

Ipsos

-Perform early stage ad testing and research.
-In charge of set up and to ensure AV and responding systems are in working order.
-Format and program testing materials.
-Track and ensure data is being collected as it is entered.
-Create and deliver data sheets to market research team for analysis.
-Video production experience has allowed to highlight trouble areas in client’s ads, allowing client to fix issues prior to showing to audience.

Focus Group Technician

WB Games/Turbine Games

-Create video for marketing and promotional purposes using both live action and gameplay footage. 
-Responsible for setting up and shooting both in-studio and on-location video, including camera work, lighting, rigging, and audio capture.
-Capture gameplay footage using in-game camera and assets.
-Chroma key/green screen compositing, along with motion graphic design and execution.
-Directed multiplayer gameplay shoots, creating exciting and action moments in-game for use in game trailers and other videos.
-Helped to brainstorm and create concepts for overall vision of projects, including scripting and storyboarding.
-Created content for Lord of The Rings Online, Infinite Crisis, Dungeons & Dragons Online.

Video Editor/Camera Operator

Concentric Entertainment

-Color Correction for all content produced for both television and web. 
-Tasked with making last minute editorial fixes and changes to further the overall creative vision and preserve continuity.
-Conform all content to maintain broadcast standards including luminance and chroma levels as well as graphic location and timing.
-Responsible for mastering all tapes in multiple formats including HDCam, DVCPro, and Digibeta, as well as digital fomats for client and internal viewing via ftp. 
-Chroma key/green screen compositing, along with motion graphic design and execution.  
-Maintain all house masters as well as the workflow of all content, and handle any technical issues that arise with computers and rack based decks. 
-Approval of sound mixes produced by an outside company to ensure quality.

Online Editor

Bret Stern Productions

-Video & sound editor for numerous web, industrial, marketing, in-house and documentary videos. 
-Responsible for digitizing and organizing HD and SD footage in multiple formats using cameras, rack-based decks, and digital workflows. 
-Experience using AJA Kona and BlackMagic, with the ability to troubleshoot as necessary. 
-Working compression knowledge for final delivery for use on broadcast, web, tape, DVD, and mobile download, as well as transfer of files over servers and ftp sites.
-Voice over recording for use on various video projects.
-Location scout for numerous video & film shoots, securing locations, and liaison between crew & property manager.
-Production coordinator for both studio and location shoots as well as corporate events maintaining the production schedule and finding crew & equipment.
-Prop master in charge of locating, purchasing, and styling of props. 
-Various on-set responsibilities including set build & design, lighting, camera operation, audio capture, and production assistant.

Video Editor/Production Coordinator

Video Editor & Voice Actor ☆ Providing professional video production and voice over services from my home studio ☆

There’s more than one way to tell a story, and as a video editor, producer and voice actor, I love creating content focused on the amazing stories all around us!

Porfolios
     Video- www.patrickconroyvideo.com
     Voice Over- www.patrickconroyvoice.com
Email- 
     Video- patrick@patrickconroyvideo.com  
     Voice over- patrick@patrickconroyvoice.com
Phone- 401.374.1483

The world keeps getting smaller, yet the noise of the digital content around us makes it harder to stand out and be unique.  I work with my clients to deliver them the following.
■ Creative direction specific to their needs
■ Customized video production, from script to final edit
■ Professional voice over
■ Custom motion graphics
■ Script writing
■ Green screen/Chroma key compositing
■ Sound design
■ Camera operation

I’ve produced and created content for all outlets.  The following is a sample of the outlets my video work has been featured.
■ Television (Food Network, HGTV, Cooking Channel, NESN, NBCSports, Syndication)
■ Social media
■ Corporate needs
■ Advertising & Marketing
■ Sales Video
■ Online Video
■ Podcasting- Video & Audio 
■ Live Event
■ Digital Billboards/Signage 

I’m also a voice actor and I’ve been fortunate to lend my voice to some amazing projects.  Here’s a small sample!
■ E-learning for the Student Success Series, created by Scott Massey Ph.D.
■ “Radio Announcer” in the short film “On A Beautiful Wonderful Day”, directed by Joseph Osei-Bonsu.
■ “The Principle” in the podcast audio drama “The Others”, produced by Manic Bee Media.
■ A wise-god like character for the North American trailer for “The Bloodian Chronicles” video game.
■ Two roles in the “Changes” episode of Charlie Moore Outdoors and Charlie Moore: No Offense.
■ Announcer in the video play of Acting Without Boundaries production of “Anything Goes”.
■ Corporate narration for various companies.
■ Narration for use in sales video.

My success isn’t based off of personal accolades. If I do my job correctly, my clients are the ones who reap the awards, and that is when I know I've succeeded.  My work has helped to secure...
■ Seven Emmy Nominations (Charlie Moore Outdoors)
■ Two Emmy Awards (Charlie Moore Outdoors)
■ 2022 Earthshot Prize Nominee (Endangered Wildlife OÜ)
■ 2022 ESG Tech Battle Finalist (Endangered Wildlife OÜ)
■ 2021 New East Tech Impact Awards Winner (Endangered Wildlife OÜ)
■ “Art on the Marquee” Digital Art Commision (Art installation with a group of colleauges)

I’d love to talk to you more about your creative vision and how I can help to move that forward!

taplio

The Battle

Dan Lathrop

Patrick Conroy

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