WhiteWater Express Car Wash

General Manager

Finance

Helping people create a financial GPS so they can assess if they’re on target to reach their goals.

Finance Coach

Brandwatch

- Consistently surpassed renewal and growth goals, achieving 113% and 119% in Q2 and Q3 respectively, while meeting GRR team renewal targets each quarter since Q2 2022.
- Seamless transition of 60 clients, maintaining strong relationships and elevating team GRR by 20%

Customer Success Manager

TTI Success Insights

Value Added Associate

Certified Life Coach

SimpleBills

- Implemented 80 new clients between May and September 2021 – from first contact post sales to AM assignment.
- Owned client portfolio of $15M in Annual Contract Value
- Developed 15 Standard Operating Procedures bringing clarity and alignment to our internal teams.

Solution Account Manager

Senior Account Manager

SimpleBills is a complete utility management service that helps properties realize efficiencies with data-based decisions while providing residents a customer service experience you can be proud of.

Account Manager

Hartford Federal Credit Union

•	Provides professional customer service by identifying potential customers, initiating new accounts, and coordinating product demonstrations in collaboration with the Management Team.
•	Focus on continuous learning and development at the individual, team, and organizational levels by designing and deploying strategies, which will enhance people, processes, and performance.
•	Created strategic partnerships and gathered market information to gain a competitive advantage, leading to 20 new accounts by referral.

Business Development Manager

First Commons Bank, Newton Centre, MA

•	Lead audit operations and systems training which led to superior audit ratings and more knowledgeable team.
•	Received "Legendary Client Service" Award. 
•	Identified critical client needs through fostering strong client relationships and ongoing communications. 
•	Developed, trained and coached 5 new employees on the banking system.
•	Designed and facilitated learning programs to support performance processes.

Senior Client Service Representative

Antioch Waltham

•	Creatively collaborated with ministry team on development of curriculum. 
•	Identified emerging leaders and helped determine desired placement in ministry.

Youth Pastor/Ministry Intern

Bank of America

•	Accurately and efficiently completed 65 customer transactions daily.
•	Built trust with customers by effectively meeting their service needs.

Sales and Service Specialist

Passionate Customer Advocate Focused on Driving Customer-Centric Solutions

I have over 15 years of driving customer-centric solutions. From Banking to Customer Success I've carried this core value with me.

I've learned a lot over the last decade and a half, but something that's stuck with me is that we need to ask more questions. In my experience, when I hear a client tell me what they want, there's usually more to the story. By asking powerful questions I've been able to understand who, what, where and why in all these scenarios. It's not that I don't trust my customers, but I like to go the extra mile to truly understand what's led them to this solution.

Helping people is another core value - as an extravert it comes easily to me. Whether I'm training, presenting, coaching, or listening my objective is to help provide value. It's important that my customers know I am their catalytic resource to help them reach set out goals.

Dan Lathrop

Good Agency

Chief Growth Officer

The Scatter Joy Project

Support the vision, mission, and direction of the organization through brand, strategy, and event support.

Advisory Board Member

PARABLE Brand

People don't lead from qualities or positions, they lead from their story. We help businesses tell their story by building their unique parable.

Storyteller & CEO

One Chapel

Led, grew, and managed volunteer teams to serve throughout the week and for various events. Led trainings and workshops once per quarter. Built up new operational system for vetting, training, and managing people and skills. 
Led youth group leaders through training, development, communication, and preaching each week.

Team Director & Youth Pastor

Depression2Extinction

Co-Founder & Executive Director

Co-Founder & Creative Director

The WHY Blog

www.thewhyblog.com
Creating Connections Through Conversations

Host and Creator

CURO Coaching Solutions, LLC.

Co-Founder & Partner

CURO Coaching Solutions

Personal Development Coach

Bryn Athyn College of the New Church

Leading a team to build a fully functioning media program designed by students to help reach a larger audience of past, current, and future students.

Audio Visual Technician

Be Well Bakery and Cafe

My opportunity is one that allows me to continuously learn and improve myself, my teammates, and the company.

Social Media and Catering Manager

Radical Brand & Content for B2B | Brand Strategist | Storyteller | Brand Pastor | ☕️ & 🌵 Enthusiast

🌵 Follow me for daily insights into building, growing, and crafting the story-backed marketing that drives revenue🌵

Craft coffee and inspiring stories? I’m in. 

I help legacy brands build thriving brand strategies and brand stories.

Don't believe me?

Just ask Dale Dupree.

Luke Frazier 🌵

There's something electric about Scott Frazier.

And it's not just the 3 oat milk cortados he's already had today... no, it's something else.

The man has been in almost every seat imaginable from working at the family business to running ministry to jet-setting across the country with real estate to founding companies and more...

But honestly, after sitting down with him for a few hours, I think this is the one thing that truly sets him apart:

He deeply cares about who is in front of him.

From owning businesses to selling them and leading men and women to guiding young entrepreneurs - Scott sat down with Clay and me to share a few decades of wisdom. 

If you're an entrepreneur or aspiring to be, this podcast is for you.

Tune in: https://lnkd.in/g5Yv86U9

Luke Frazier ☕️ 

Helping service-based Founders build clear marketing funnels | Brand Pastor | Fractional Revenue Executive | ☕️ & 🌵 Enthusiast

When things don't seem clear, it's easy to stay put. It's tempting to take the easy way out. 

And a lot of marketing feels like this: tons of unknowns and a huge waste of money. 

But that's if you don't have a good partner. That's if there isn't full clarity and education of strategy and execution. Not all marketing merits a direct ROI tomorrow. But a good partner helps prove it over time and gives you a consistent path towards growth. 

Stop feeling unclear about marketing and get connected with a partner who dives in deep with you.

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It's wild to live under the premise that everything on this platform should be business. 

I know I'm preaching to the choir a little bit here, but also just important to remember.

For example, everything I do in business, directly impacts my family, my church, and friends. On top of that, anytime I travel to meet with clients. I have genuine opportunity to make impact greater than just business. And don't get me wrong I want people to make more money, revenue is our game.

But to be really great at business, there's a side of that where you have to be really good with people. And guess what, most of our lives aren't solely focused around business. Because of that, because of the fact that we can build commonalities on other fronts, we actually have the opportunity to do more business.

So, I guess this is just my caffeinated rant to give you permission, again, to be your full self in business. It might just help you in the long run.





p.s. yes, it is absolutely kosher to drive in the car with a normal mug.

p.p.s. Rocking an Ethiopian today brewed through my trusty chemex

p.p.p.s. (Is this a thing 🤷‍♂️) if you haven't checked out our Coffee & Conversion podcast you're missing out on all things marketing, revenue, and (you guessed it) coffee.

Traveling later this week, so I just wanted to remind y'all:

Don't drink airplane coffee. 

You're welcome.

I didn't think they used to matter much, but words matter a whole heck of a lot. 

They could mean the difference between new clients and lost leads. 

A bought in community or a bad Reddit thread. 

You could gain a lot or lose everything with words. 

So why would you leave them to chance on the "digital billboards" of for your company? 

Why would you be cute when you could be exact?

Why would you be clever when you could be clear?

Choose words that are clear, compelling, and drive people to action. You don't need a lot of them, you just need the right few for the right people at the right time. 



Welcome to Memphis....

Driving cattle is a dream job....

Second best is marketing the land 🤷

Check out Talise, Texas

The wide-open South Texas landscape is our favorite place to work: moving through the pastures, checking water, and watching over every calf. 🌾 

This steady care shapes the Walker family’s life on the land, and it guides their vision for the future of Talise.

If you dream of having your own piece of land to ranch on, The Springs will offer estate homesites with room to breathe and space for the lifestyle you want.

Explore the interactive map for available lots in The Springs: https://lnkd.in/emhPGVNz

Marketing stats and data are all over the place these days. It used to be so much easier

I put in a dollar and get out $5 - $10.

And even though it never *really* was that way, there are so many saturated channels, competitors, and confusing metrics that it's frustrating to not know where you should be.

What's worse? A lot of business owners I talk to who are winging their budgets going into that mess. How will you ever know what's "working" and what isn't?

We love some kind of structure like the EOS strategy. Because it helps give frameworks and guideposts and goals for all the Revenue-focused efforts you have. Even down to salaries. 

I hope you're not flailing like some I've talked to, but if you have some glimpse of an unknown, I'd love to talk to you.

taplio

The Battle

Dan Lathrop

Luke Frazier 🌵

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taplio

The Battle

Dan Lathrop

Luke Frazier 🌵

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Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Luke Frazier 🌵's LinkedIn Performance

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