WhiteWater Express Car Wash

General Manager

Finance

Helping people create a financial GPS so they can assess if they’re on target to reach their goals.

Finance Coach

Brandwatch

- Consistently surpassed renewal and growth goals, achieving 113% and 119% in Q2 and Q3 respectively, while meeting GRR team renewal targets each quarter since Q2 2022.
- Seamless transition of 60 clients, maintaining strong relationships and elevating team GRR by 20%

Customer Success Manager

TTI Success Insights

Value Added Associate

Certified Life Coach

SimpleBills

- Implemented 80 new clients between May and September 2021 – from first contact post sales to AM assignment.
- Owned client portfolio of $15M in Annual Contract Value
- Developed 15 Standard Operating Procedures bringing clarity and alignment to our internal teams.

Solution Account Manager

Senior Account Manager

SimpleBills is a complete utility management service that helps properties realize efficiencies with data-based decisions while providing residents a customer service experience you can be proud of.

Account Manager

Hartford Federal Credit Union

•	Provides professional customer service by identifying potential customers, initiating new accounts, and coordinating product demonstrations in collaboration with the Management Team.
•	Focus on continuous learning and development at the individual, team, and organizational levels by designing and deploying strategies, which will enhance people, processes, and performance.
•	Created strategic partnerships and gathered market information to gain a competitive advantage, leading to 20 new accounts by referral.

Business Development Manager

First Commons Bank, Newton Centre, MA

•	Lead audit operations and systems training which led to superior audit ratings and more knowledgeable team.
•	Received "Legendary Client Service" Award. 
•	Identified critical client needs through fostering strong client relationships and ongoing communications. 
•	Developed, trained and coached 5 new employees on the banking system.
•	Designed and facilitated learning programs to support performance processes.

Senior Client Service Representative

Antioch Waltham

•	Creatively collaborated with ministry team on development of curriculum. 
•	Identified emerging leaders and helped determine desired placement in ministry.

Youth Pastor/Ministry Intern

Bank of America

•	Accurately and efficiently completed 65 customer transactions daily.
•	Built trust with customers by effectively meeting their service needs.

Sales and Service Specialist

Passionate Customer Advocate Focused on Driving Customer-Centric Solutions

I have over 15 years of driving customer-centric solutions. From Banking to Customer Success I've carried this core value with me.

I've learned a lot over the last decade and a half, but something that's stuck with me is that we need to ask more questions. In my experience, when I hear a client tell me what they want, there's usually more to the story. By asking powerful questions I've been able to understand who, what, where and why in all these scenarios. It's not that I don't trust my customers, but I like to go the extra mile to truly understand what's led them to this solution.

Helping people is another core value - as an extravert it comes easily to me. Whether I'm training, presenting, coaching, or listening my objective is to help provide value. It's important that my customers know I am their catalytic resource to help them reach set out goals.

Dan Lathrop

Kate Turner Coaching

1:1 and group coaching programs to help you find fulfillment in your life and career through introspection, intention and aligned action.

Mid Career Meltdown Coach

Salesforce

--Strategically influenced client stakeholders through 1:1 engagements
--Mentored and trained new hires, facilitated team skill development 
--Promoted to Senior level after 14 months in role
--Presenter at Dreamforce 2017, 2018, 2019

Principal Success Manager

Success Manager

Senior Success Specialist

Pardot Success Specialist

Zenefits

Assisted companies in North Carolina, South Carolina and Georgia to find software solutions that eliminated common HR problems like administrative work, lack of real time reporting and cost containment.

--On track to exceed quota of $1.5mil
--Ranked in top 10% of Enterprise Team
--Excelled at selling to to CHRO, CFO and CEO level decision makers

Enterprise Account Executive

Rakuten

Sales Manager covering the Pacific and Mountain time zones.  I specialize in helping companies with $5-$150mm in online revenue start and grow their affiliate programs through effective technology, white glove service and superior data and analytic capabilities.  My achievements include:
--134% to goal in h2 2014
--Ranked 2nd in % to goal
--50% close ratio
--shortened 18 month sales cycle to 7.5 months
--developed new sales territory into multi milllion dollar business

Sales Manager

Glassdoor.com

--Hired, trained and retained team of 8 leading to 40% sales growth YoY
--Team quota was met or exceeded 10 out of 12 quarters contributing 2.5 million dollars
--Awarded Leader of the Quarter Q1, Q2, Q3, Leader of the Year 2012  

Effectively managed communication with all levels of internal and external clients. Successful in developing and maintaining new business revenue. Demonstrated ability to strategically develop opportunities for prospects and close sales. Tough negotiator. Team Player.

Helped employers to better manage their online presence by capitalizing on the power of social networks specific to Talent Acquisition and reinforcing their Employment Brand messaging.

--Sold to Directors, Vice Presidents and C-Level decision 
--Key Customers: Akamai, Broadcom and Nordstrom
--Consistent Quota Over Achievement: 116% (2013), 160% (2012), 129% (2011) 
--Promoted multiple times

Senior Account Executive

20somethingU

20somethingU is a social club for people ages 20-29 in the Phoenix metro area that are looking to build an active social life like they had in college. We host theme parties, athletic events and trips that are exclusive to members.

Belo Media/ KTVK Channel 3

--Sold both TV and online advertising solutions to local businesses
--Completed first sale in 6th week, a full 4 months before expected
--Developed new business with 100 cold calls a week to businesses grossing $1-$20 million a year
--Managed clients marketing campaigns for Internet and TV advertising

Account Executive

Madison and Mulholland  Public Relations Company

Made 500 cold calls a week
50% Batting average for qualified leads 
Calls resulted in 2 additional clients valued at $8000   
Productively worked without supervision 
Managed contacts in Microsoft Excel and intranets

Intern

Feeling stuck in your career? As a mid-career transition specialist, I guide seasoned professionals to break free from corporate burnout and rediscover joy and purpose in their careers.

Facing unexpected job loss or planning a career shift? I’ve been there and understand the chaos and uncertainty it brings. Let’s navigate this journey together and help you feel empowered and engaged once more.

Imagine breaking free from self-doubt and old patterns, taking charge of your career trajectory with newfound confidence. Here’s what one of my clients said: "Working with Kate helped me regain control of my career and boosted my confidence immensely."

Throughout my career, I’ve honed my skills in sales, management, and success coaching at both startups and Fortune 500 companies, driving transformative growth for countless professionals.

Through our sessions, my clients learn to:

-Work through their challenges efficiently
-Take responsibility for creating their own successful lives
-Develop constructive attitudes towards themselves and their life
-Avoid falling into self-destructive patterns
-Identify dysfunction in systems or environments and distance themselves from it instead of letting it take control

Since 2019, I’ve coached professionals from companies including Workday, Meta, Dell, Airbnb, Salesforce, Microsoft, Tableau, Netsuite, Abbott Labs, Okta, Penn State, IUPUI and nonprofits like Empower Work and Dress for Success.

Fun Facts About Me
✺ With 10+ years in tech sales, I see everything in life as sales 
✺ I was a semi-professional poker player – strategy is my second nature! 
✺ My pup Quincy often joins our video calls – who doesn’t love a furry friend? 
✺ I'm Queer, Neurodivergent and Plant Medicine friendly

Ready to take the next step in your career journey? Let’s discuss what’s holding you back and create a plan to eliminate those obstacles. Schedule your free sample session today at www.kateturnercoaching.com/get-started.

taplio

The Battle

Dan Lathrop

Kate Turner, CPCC

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?