Dale Zwizinski

🤝 Chief GTM Officer | YOUR GTM Special Ops Team | Founder enabled GTM Strategy -> Data vs. Gut | Give > Receive | Recovering Coder | Extending Runways for Founders | Must haves 💪 Grind 🧠 Integrity 🎯 Coachability

An energetic, top performing sales professional, leader, and coach who is passionate about the Cloud based technologies.  More than 20 yrs experience with enterprise sales and known for my ability to grow and enhance businesses.   Working with innovative technologies and platforms to make customer successful wakes me up in the morning!
 
A self-starter who is happiest when helping customers enhance their business with innovative technologies.  It is important to stay ahead of trends and looking for ways to help a customer grow their business and improve their products/services.  The sales environment has changed dramatically over the last 5 years, the next 5 years will be a monumental shift --> Sales, Marketing and Service are on a collision course.

The pursuit of sales and maintaining customer satisfaction has taken me around the globe.  Establishing contacts and a track record of success in the financial service market throughout China, Asia, Mexico, and the United Kingdom, just to name a few.  Every sales person should be well versed in cultural differences and knows that paying attention to such details can make or break a sale.

SALES is changing and utilizing every available channel is important - if you are reading this you know what I am talking about!  To understand more about the sales evolution come read and listen to content here: www.thesaleschangeagent.com
 
Entrepreneurship and education is a deeply ingrained with a MBA from the Olin Graduate School of Business at Babson College.  and an undergraduate degree (with a double major in Management and Finance) at Merrimack College. Living in Lakewood Ranch, Florida (outside of Tampa), with my wife and 2 children.   For fun I enjoy traveling with his family, play/coach soccer, workout, ski, and golf.

Dale Zwizinski
Mobile: 401.952.9231
Email: dzwizinski@gmail.com

Strategic Sales Advisor

Collaborating with the CEO on all thing revenue, including:
✅ Go to Market
✅ Aligning to the Buyers Journey
✅ Pricing Strategies
✅ Sales Pipeline Growth

Our mission is to empower Customer Success teams to build great relationships with their customers.

We work with early and growth stage B2B SaaS companies to help them scale Customer Success outcomes.  Everything we do is devoted to removing the overwhelm of back-to-back customer meetings so that CSMs can focus on the bigger picture: building relationships.

UpdateAI is the first meeting assistant built specifically for CS.

Genesys

Director Healthcare Sales

Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 27 years, we have put the customer at the center of all we do, and we passionately believe that great customer engagement drives great business outcomes.

It is my pleasure to work for Genesys and partner with fantastic organizations looking to modernize or transform their customer experience platforms. I help road-map my customer's evolution. Depending on their current state, this could include anything from adding additional communication channels, shifting from premise to cloud based solutions, building a robust IVR with self-service options or a look at completely transforming the entire contact center platform stack.

Genesys has the unique distinction of being the only organization to be listed as a leader on Gartner's Magic Quadrant for both premise and cloud based solutions. It's exciting to work at Genesys because our innovation and investment in our solutions never stops. We are constantly working on what's next in customer expectations and I get to work with my customers to help determine what steps to take to best consume the evolving technology.

Senior Account Executive Healthcare

SmartAction

At SmartAction we are passionate about fundamentally improving the way customers/patients communicate with their favorite brands. 

Dedicated to innovation, we consistently break the mold in application design, client relationships, and approach to doing business. We are committed to the future of communication, striving to enable every brand to deliver the best possible experiences. 

Why do customers/patients hate to deal with bots? The bots (IVR and phone trees) people are accustomed to engaging with, simply don’t work. Without natural conversation flow, customers quickly opt for live agents”. SmartAction is changing this paradigm by fundamentally improving communication between customers/patients and the brands they love. 

SmartAction’s AI-powered omnichannel platform is the first of its kind, automating customer service communications in every channel:

➢ Phone
➣ SMS Text
➢ Web Chat
➣ Facebook Messenger
➢ Skype

We are creating a better customer/patient experience while optimizing your contact center agents, reducing costs and driving revenue along the way! SmartAction is creating an iconic brand for the new world of the Contact Center through a talented group of business solution innovators. 

Let’s bring customer self-service to life!

VP Patient Experience and Innovation

HealthCrowd

Account Executive

FormFast

FormFast creates solutions for healthcare providers that are committed to improving the efficiency and effectiveness of their organization. 

With the FormFast platform, process owners across the hospital are able to quickly create workflow applications more cost-effectively than other methods and with no specialized skills required.

By using our technology, hospitals eliminate unnecessary tasks, reduce costs, prevent waste, and avoid errors that would otherwise impact patient safety and quality.

What makes FormFast unique is that process owners are able to quickly create workflow applications more cost-effectively than other methods and with no specialized skills required. 

These solutions are powered by customized electronic forms that are familiar to users in appearance but offer robust functionality for data capture and workflow routing.

Organizations that are considered to be “paper-heavy” implement FormFast as a first step to becoming more automated.   For hospitals that are “mostly paperless,” FormFast solutions enhance existing systems, helping achieve higher levels of productivity.

National Account Director

West -- TeleVox Solutions

Sales Executive

TeleVox Software

Making contact with patients is one thing; engaging them is another.  TeleVox understands that engaging with patients between healthcare appointments will encourage and inspire them to follow and embrace treatment plans. Since 1992, we have delivered personalized, ongoing automated voice, email, SMS and web Engagement Communications (EC) to break through and activate positive patient behaviors by delivering technology with a human touch. Our approach is embraced by more than 140,000 providers nationwide, represented in physician and dental practices, group health networks, hospitals, managed care organizations and pharmaceutical companies alike. Having been named both a Healthcare Informatics Top 100 and Fastest Growing company, TeleVox is a subsidiary of West Corporation and is headquartered in Mobile, AL.

International Enterprise Sales Executive

West Business Services

Worked with Fortune 500 Healthcare clients to meet and exceed sales goals. Lead a team of 60+ associates and 10 managers from a base of $850k to ~$8M in annual revenues.

Business Director; Client Operations

Currently oversee multiple healthcare clients to exceed all sales and productivity goals.

Healthcare Client Operations Program Manager

Exhibit Resource

Director of Business Development

Exhibit Resource by Skyline

Selling wide format printing and trade show graphics to large fortune 500 companies.

Zoll Medical Corporation

Sold defib and CPR technology into hospitals throughout WI.

Territory Manager

21+ years of Healthcare sales experience. Having sold successfully inside and outside into hospital and alternate site focused accounts. Spending the past 10+ years building strategic engagement programs for enterprise health systems. (call centers, specialty, care coordination and more)

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Dale Zwizinski

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