ActionableOps

ActionableOps is an AI consulting company that helps businesses unlock AI's potential to excel in their operations. We specialize in guiding companies through the AI landscape with services such as AI governance, Responsible AI, AI Policy development, AI Ethics, AI Training, and AI Implementation. Partnering with industry leaders like Textcortex and MindStudio, we ensure that our clients gain the knowledge and tools needed to thrive with AI.

Founder / AI Consulting

Kansas City AI Club

Primary Purpose: Foster awareness, adoption, and hands-on learning of the latest AI technologies by leading discussions, events, and workshops tailored to real-world business applications.

Key Responsibilities:
 - Technology Trends Leadership in AI
 - Curate and present emerging AI technologies (e.g., generative AI, voice agents, AI-driven automation).
 - Deliver accessible, business-focused insights on cutting-edge advancements.
 - Business Use Case Applications
 - Develop and showcase practical AI use cases (e.g., AI in customer service, operations, or marketing).

Workshops & Education
 - Organize hands-on workshops to teach members how to apply AI in real-world business settings.
 - Guide participants through implementation frameworks tailored to their industries.
 - Event Programming Support
 - Host and facilitate demos at Kansas City AI Club meetups.
 - Develop quarterly in-person or virtual workshop series, such as "AI Applications for Business Success."

Board Chair - Emerging Tech

UMKC Henry W. Bloch School of Management

The Regnier Institute Mentor in Residence Program connects seasoned mentors with student entrepreneurs in need of a helpful ear.

Mentor-In-Residence

National Speakers Association-Kansas City Chapter

Speaker

MindStudio

Agency Partner

RunWhen

RunWhen is a platform for troubleshooting complex tech stacks. It helps engineers identify when issues they are chasing lie in their app, their cloud-native platform or their vendors by answering the question: “What do I run and when?”

Advisor

Nobl9

Nobl9 is a service level objective SaaS platform that connects reliability metrics to business goals via a modern engineering workflow. Backed by CRV, Battery, Bonfire Ventures, Harmony Partners Cisco and ServiceNow.

Director of Operations

Code Ninjas

Code Ninjas is the world's largest and fastest growing in person children's franchise startup, that teaches kids how to code computers by building video games. Backed by Eagle Merchant Partners.

Director of Operations / Owner

OMT Brands

OMT Brands created a line of consumable pet products to be marketed and sold online through Amazon FBA and the Amazon, Ebay, Sears, and Walmart marketplaces.

Director of E-commerce Operations

City of Lakewood, Washington

Police Officer

🚀 Founder | Startup Operations Executive | Business Scaling Expert | Data Analytics | P&L Management | Process Optimization | Customer-Centric | Revenue Growth | Operational Efficiency | SaaS | Change Management

I’m Dale Thomas and here’s my story in a nutshell. 

- Authored the best-selling book “The Ultimate A.I. Guide for Small Business Success.” 
- Founded several technology businesses
- 20+ years of operations experience in Start-Ups and Enterprise (Ex - Microsoft) 
- Focused on helping SMB’s make sense of AI.  I specialize in AI agents, AI Consulting, responsible AI, ethical AI, policy creation, governance, and implementation of AI solutions. 

What you’ll get by following me: 
🔥Transparent & actionable AI advice
📆 Tips and Tricks Implementing AI Agents
🔍 Insights on implementing ethical AI practices
📢 Up-to-date information on AI regulations and legislation  

AI Partnerships
* TextCortex AI Partner - get a free account https://textcortex.com?via=ops 

A.I. Education
* MindStudio Certified AI Expert
* The London School of Economics - Ethics of AI 
* University of Pennsylvania - AI For Business
* Vanderbilt University - Prompt Engineering for ChatGPT
* MindStudio Certified AI Developer

Struggling to make sense of AI for your small to medium-sized business? 

I’m here to help - so hit that “Follow” button!  

Dale

Dale Thomas

Technomargin

Key Responsibilities: 
1) Hire, train, motivate and deliver top 10% developers to client.
2) On-boarding qualified development teams  
3) Manage dedicated remote team
4) In-house Product development
5) Usage of Agile Project management
6) Customer Service delivery
7) Build startup MVP and Prototype
8) Business Development

Team size: 85 ; Helping global business to connect with best software engineers and companies to scale-up their IT.

Technology: Web, Mobile App and Software development; ERP Services;

■ Understand customer ideas and get them tangible through analysis, best practices, technologies;
■ Leading web and mobile agile team (business analyst, ui/ux designers, developers, engineers, qa);
■ Write, review and communicate detailed product requirement, user stories to the stakeholders;
■ Clear understanding of logged work, estimation, monitor, prioritize progress in standup meet;
■ Responsible for the product demo to key stakeholders, gather feedback and validate design;
■ Stay up-to-date on product standards and constantly exchange ideas within teams;
■ Understanding of frontend, backend development, PWA, CMS, mobile responsive, enterprise web 
■ Recruit and ensure high availability, high quality talent to develop best of customer product;

■ Capable of leading 24*7 managed service operations of SAP Basis technical application (TAM);
■ Lead top-of-the-stack ITIL SAP service delivery; Ensure high availability of SAP environment;
■ Best working knowledge of onshore-offshore operations, service level agreement (sla), contracts;

■ Excellent written, verbal interpersonal communication and presentation skill to stack-holders;
■ Continuous education to the client on best usage of technologies to accelerate business growth;
■ Provide exceptional customer service, demo, business proposal by email, phone, video, in person;

Chief Executive Officer / Chief Technology Officer

Softices Consultancy Pvt Ltd

Key Responsibilities: Technology Executive, Business Development, Service Delivery, Project Management, Technical Application Management, Information Security Management

Team size: 32 ; 
Technology: Web, Mobile and Software development;ERP (SAP) Services;

■ Leads the Business Unit IT Services Operations involves business process, people and technology;
■ Build, develop and maintain successful, long term relationships with stakeholders;
■ Own, chair and facilitate service reviews with the business and suppliers per SLA & priorities; 
■ Capable of building, leading, and inspire a team for efficiency & quality product deliveries;
■ Engage with customers & product managers for better delivery and customer value creation;
■ Strong identification and initiation of continuous improvement opportunities & manage changes;
■ Ability to upscale-All teams & business processes; Ensure project support roles are planned;
■ Monitor supplier and delivery performance; Liaise with managers, customers - no 'sla' breaches';
■ Implement and adherence of best practice (SDLC, MVC etc), automation & Ops. excellence;
■ Engage and align top talent by strong recruitment, mentoring, hands-on leadership & careers;

Chief Technology Officer

Atos

Key Responsibilities: Service Delivery Management, Operations and Projects Management, Leadership; People Management, Service Transition, Onshore-offshore delivery, Business Presentation, 

Team Size: 82;
Technology : SAP Application Management, Web & Mobile, Database and OS Management

■ Managing ITIL based Service Delivery functions of offshore Technical Application Management;
■ Top Of the Stack interface to coordinate SAP applications & Infrastructure operations activities;
■ Lead Service Reviews with the business and suppliers per agreed SLA and business priorities;
■ Explore and materialize new business opportunities;
■ Establish & maintain working relationship both with the customers, staff and third parties; 
■ Accountable for monthly invoicing, outlook forecasting and revenue generation;
■ Planning project activities;scoping, estimation, tracking, delivery management & post support;
■ Implementing service delivery guidelines per Global standards; area of concern are worked;
■ Leading & monitoring team performance to maintain excellence in project operations;
■ Ensure stability of SAP production environment; System go-live; service acceptance & sign off; 
■ Monitoring and effective execution of change management; release management activities;
■ Initiate and implement SIP’s (service improvement plan) to enhance technical environment;
■ Manage major crisis and service restoration with minimum customer business impact/SLA;
■ Reviewing Risk & QA plans to ensure mitigation, continuous improvements are implemented;

Senior Service Delivery Manager

Key Responsibilities : Technical Account Management, Tech Lead, Team Lead

■ Worked as a Technical Manager (Customer Landscape Coordinator) for reputed clients;
■ Conducted pro-active maintenance on customer’s SAP environment to avoid unplanned outages;
■ Performing Database Refreshes | Facilitating landscape for Release & Patch Management;
■ Planning and executing changes in agreed maintenance windows;
■ Administering tasks like Oracle version Upgrade, Print & Job, Backup and Client management;
■ Supporting / resolving critical incidents (Severity 1), delivery of Root Cause Analysis (RCA);
■ Ensured reduction of repetitive Incidents via pro-active Problem management approach;
■ Ascertained delivery of Early Watch Analysis and implementing recommendations;
■ Team performance, technical recruitment, reporting projects status project manager and client;
■ Monitor quality resolution of customer tickets, perform trend analysis of incidents, problems;
■ Delivery of quality root cause analysis and initiate structural changes to customer environment;

Technical Project Manager

Clover Infotech

Key Responsibilities: Database Administration & Support (ORACLE)

■ Rendered 24*7 support to clients for administering and supporting database functions;
■ Monitoring and troubleshooting Database using Alert Log, Background and User Trace Logs;
■ Facilitating Segment (Table/Index/Tablespace) and User/Schema management;
■ Performing online/offline database backups, restore & recovery;
■ Refreshing Development and Test Database from Production;
■ Analyzing Tables, schema, rebuilding of Indexes and Database reorganization via export/import;

Oracle Database Administrator

CMS Computers Limited (INDIA)

Key Responsibilities: Technical Database Administration & Data Center Support

■ Contributed in maintaining a 24*7 Database (Oracle 9i Database with Solaris 5.8 OS Platform);
■ Facilitating Segment (Table/Index/Tablespace) and User/Schema management;
■ Performing online/offline database backups, restore & recovery;
■ Creating users, granting & revoking privileges and allocating default space quota;
■ Refreshing development & test database from production; conducting database reorganization;

Junior Consultant

CEO @technomargin | Crafting your million dollar($) startup and enterprise ideas into digital product | design, develop and launch web apps and mobile apps | Saas investor | delivering remote developers

Greetings! I’m Shailesh Harkhani, Founder and CEO of Technomargin, 15 years of IT excellence, on a mission to save 40% cost for startups, agencies, tech leaders, and growth marketers while transforming their IT requirements (software development, website and mobile applications) and helping them to hire my qualified remote developers, designers or IT teams solving your local talent shortage problem.

// Worried about getting your million dollar ideas into real-life?
Then let's schedule 1 hour free consulting call to make informed decision through in-depth business analysis and full-cycle product development that turns your ideas into fully functional 10x realities.

// What you get out call so you can take ROI value based decision.

1. Product development road-map
2. Technical recommendations
3. Timeline and cost estimation 

// What's Your Industry 
I’ll guide you towards the best-suited solutions, be it eCommerce, Social , Healthcare, or entertainment. Let me know your main goal - whether it’s a UI/UX DESIGN, WEBSITE, LANDING PAGE, WEB3 APP, WEB ADMIN, MOBILE APPLICATION, or CUSTOM SOFTWARE DEVELOPMENT.

// Target audience 
By understanding and prioritising your real-life target audience, catering to the needs of retailers, B2B, B2C, or hybrid businesses.

// A successful product
Consider key factors like audience insights, device compatibility, responsive user experience, graphics, personalisation, search engine optimisation, and more.

// Technology preferences
With a focus on simple user experience, security, performance, and scalability, my expertise with team of talented software engineers help you extends across design, front development, backend development, native apps, and hybrid apps developments.

// Team @Technomargin
With an average experience of 2 to 10 years, we have more than 250+ full-time software professionals and developers qualified in computer science having strong technical and domain expertise. WE WORK WITH PROFESSIONALS WHO ENSURE CUSTOMERS' SUCCESS.

INVESTMENT HISTORY
Entertainment, dating, e-commerce, real estate, property, banking, finance, insurance, healthcare, e-learning, education, logistics, gaming, and social networking.

MEAN / MERN Stack development
Mobile: Android, iOS, Flutter, React Native, Unity, Ionic, Java
Database: Firebase, Cloud Functions, MongoDB, MySQL, PostgreSQL
CMS, eCommerce: WordPress, Magento, Shopify, Wix
Frontend: HTML5, JavaScript, React Js, AngularJs, Bootstrap
UI/UX: XD, Figma, Photoshop, illustrator, AfterEffects
Digital Marketing: SEO, ASO, Mobile App Marketing, Google Ads, Facebook Ads

taplio

The Battle

Dale Thomas

Shailesh Harkhani

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