ActionableOps

ActionableOps is an AI consulting company that helps businesses unlock AI's potential to excel in their operations. We specialize in guiding companies through the AI landscape with services such as AI governance, Responsible AI, AI Policy development, AI Ethics, AI Training, and AI Implementation. Partnering with industry leaders like Textcortex and MindStudio, we ensure that our clients gain the knowledge and tools needed to thrive with AI.

Founder / AI Consulting

Kansas City AI Club

Primary Purpose: Foster awareness, adoption, and hands-on learning of the latest AI technologies by leading discussions, events, and workshops tailored to real-world business applications.

Key Responsibilities:
 - Technology Trends Leadership in AI
 - Curate and present emerging AI technologies (e.g., generative AI, voice agents, AI-driven automation).
 - Deliver accessible, business-focused insights on cutting-edge advancements.
 - Business Use Case Applications
 - Develop and showcase practical AI use cases (e.g., AI in customer service, operations, or marketing).

Workshops & Education
 - Organize hands-on workshops to teach members how to apply AI in real-world business settings.
 - Guide participants through implementation frameworks tailored to their industries.
 - Event Programming Support
 - Host and facilitate demos at Kansas City AI Club meetups.
 - Develop quarterly in-person or virtual workshop series, such as "AI Applications for Business Success."

Board Chair - Emerging Tech

UMKC Henry W. Bloch School of Management

The Regnier Institute Mentor in Residence Program connects seasoned mentors with student entrepreneurs in need of a helpful ear.

Mentor-In-Residence

National Speakers Association-Kansas City Chapter

Speaker

MindStudio

Agency Partner

RunWhen

RunWhen is a platform for troubleshooting complex tech stacks. It helps engineers identify when issues they are chasing lie in their app, their cloud-native platform or their vendors by answering the question: “What do I run and when?”

Advisor

Nobl9

Nobl9 is a service level objective SaaS platform that connects reliability metrics to business goals via a modern engineering workflow. Backed by CRV, Battery, Bonfire Ventures, Harmony Partners Cisco and ServiceNow.

Director of Operations

Code Ninjas

Code Ninjas is the world's largest and fastest growing in person children's franchise startup, that teaches kids how to code computers by building video games. Backed by Eagle Merchant Partners.

Director of Operations / Owner

OMT Brands

OMT Brands created a line of consumable pet products to be marketed and sold online through Amazon FBA and the Amazon, Ebay, Sears, and Walmart marketplaces.

Director of E-commerce Operations

City of Lakewood, Washington

Police Officer

🚀 Founder | Startup Operations Executive | Business Scaling Expert | Data Analytics | P&L Management | Process Optimization | Customer-Centric | Revenue Growth | Operational Efficiency | SaaS | Change Management

I’m Dale Thomas and here’s my story in a nutshell. 

- Authored the best-selling book “The Ultimate A.I. Guide for Small Business Success.” 
- Founded several technology businesses
- 20+ years of operations experience in Start-Ups and Enterprise (Ex - Microsoft) 
- Focused on helping SMB’s make sense of AI.  I specialize in AI agents, AI Consulting, responsible AI, ethical AI, policy creation, governance, and implementation of AI solutions. 

What you’ll get by following me: 
🔥Transparent & actionable AI advice
📆 Tips and Tricks Implementing AI Agents
🔍 Insights on implementing ethical AI practices
📢 Up-to-date information on AI regulations and legislation  

AI Partnerships
* TextCortex AI Partner - get a free account https://textcortex.com?via=ops 

A.I. Education
* MindStudio Certified AI Expert
* The London School of Economics - Ethics of AI 
* University of Pennsylvania - AI For Business
* Vanderbilt University - Prompt Engineering for ChatGPT
* MindStudio Certified AI Developer

Struggling to make sense of AI for your small to medium-sized business? 

I’m here to help - so hit that “Follow” button!  

Dale

Dale Thomas

Web Manuals

Senior Account Executive

The Group Encinitas

Founding Member

Four Seasons Properties 

Lead and coach a high-performing sales team focused on healthcare partnerships, senior living, and community organizations, surpassing regional revenue targets by 141% in 2023 and earning President’s Club 2024 honors. Closed multiple 7-figure enterprise transactions, ranked #3 in the Western U.S. region, and recognized for exceeding client satisfaction benchmarks.

Develop and execute strategic go-to-market plans, build multi-threaded relationships with C-level executives, case managers, and investor stakeholders, and deliver tailored solutions aligned with financial, operational, and compliance objectives.

Implemented field-based coaching programs that increased team close rates and improved client engagement scores by 25%, while creating targeted outreach initiatives that drove a 36% increase in referrals and expanded brand awareness.

Key Metrics:

Closed multiple $1M+ enterprise deals with 140%+ quota attainment

Increased client retention by 23% and average deal size by 16% through strategic account expansion

Leveraged consultative, data-driven sales strategies, Salesforce, and advanced forecasting tools to ensure predictable, scalable revenue growth

Strategic Account Executive

Rescu Saves Lives

Partnered directly with the CEO and CFO as the founding sales hire to spearhead business development, driving a high-performing B2B pipeline across healthcare systems, senior care providers, and government agencies focused on public health and safety.

Generated $1.2M in annual recurring revenue by executing consultative sales strategies and closing high-value contracts, expanding market share within healthcare and government sectors.

Built and cultivated strategic relationships with C-suite healthcare executives, hospital administrators, and emergency response leaders to introduce innovative safety and communication solutions.

Reduced sales cycles by 30% by aligning solution value with healthcare operational and clinical priorities, accelerating decision-making and adoption rates.

Collaborated cross-functionally with product, marketing, and customer success teams to tailor offerings for healthcare-specific use cases, achieving 80% adoption among targeted accounts.

Identified and captured new business opportunities, developed tailored proposals, and executed go-to-market strategies that drove significant revenue growth and strengthened long-term partnerships.

Founding Enterprise Account Executive 

SmartDraw Software

Key contributor on Enterprise Sales Team for SmartDraw & Visualscript Software, which develops and markets VisualScript Studio and SmartDraw.

SmartDraw is an application used to draw diagrams. It uses the same intelligent formatting engine as VisualScript making manual composition of a diagram very easy. SmartDraw is available as SAAS and behind the firewall. There are also versions that are add-ons to Atlassian Confluence and Jira.

Enterprise Account Executive

Building and enhancing the relationships between SmartDraw/VisualScript and its Solution Partners. Identifying and pursuing opportunities for revenue growth within a list of targeted relationships and identify and execute new partnerships.

Partner Relationship Manager/Enterprise Account Executive

As Senior Account Executive, I manage a global sales territory, maintaining an active sales pipeline leveraging strategic account and territory planning, prospecting, lead qualification and successfully closing sales. I utilize Consultative, Solutions and Strategic SaaS Selling approaches to create valued business partnerships by proactively identifying client needs and customizing/presenting solutions to achieve target goals and objectives. I regularly conduct online product demonstrations, and deliver new user training for existing customers in an effort to increase end-user adoption and expand sales opportunities.

Senior Account Executive Enterprise/Mid Market

Account Executive SMB

SmartDraw Diagrams: flowchart maker, process documentation, presentation, Lean, diagram software, floor plan, VSM, charts, diagrams, network design, software design, organizational charts, mind mapping, visualization, UML, ERD, technical documentation, and process design

Product Specialist

AppleOne Employment Services

Direct Hire Focus duties include  volume full and partial cycle recruiting for Management, Sales, Biotechnology, Pharmaceutical, Information Technology, Insurance Sales. Administrative, Financial, Manufacturing, Engineering, Skilled Trades & Niche Positions

Account Executive

Lake Elsinore Unified School District

E-learning instructor training pupils in visual communication/digital design utilizing a variety of software mediums such as MS Word, Project, PowerPoint, Illustrator and Photoshop.

Certificated High School Teacher

EngEx, Inc.

Planned day-to-day business operations for Start-up Company in the technology industry. Responsible for budgeting, logistics, staffing, business development, and project management. Collaborated with event planners, vendors, and sponsors to launch a conference expected to bring together 10,000 individuals within the clean technology industry.  Led national business development plan, targeting government officials, environmentalists, legislators, and educational providers. Implemented sales and marketing strategies resulting in high-profile sponsorships from10 government agencies, including the Department of Energy.

Business Operations Coordinator

Business Furniture International, LLC

Directed team of programmers and designers in software launch, generating $1.8 million dollars exceeding sales projections by 18% in 2008. Provided office furniture design solutions, securing  business relationships with local and International clients (South America/Asia).

Design Project Manager

PEO Advisor/ SMB Account Executive | Key Account Management

I’m a Strategic Sales Leader with 10+ years of experience driving enterprise growth through consultative selling, multi-threaded stakeholder engagement, and consistent quota overachievement. I specialize in managing complex sales cycles, closing $100K–7-figure deals, and building trusted partnerships with C-level decision-makers across SaaS, B2B services, and investor-driven verticals.

At Four Seasons Properties, I lead business development for enterprise clients and high-net-worth portfolios—delivering multiple 7-figure transactions and ranking #3 in the Western Region. I was recently honored with President’s Club 2024 for outperforming revenue goals and delivering high-impact client strategies.

Before that, I served as a Strategic Account Executive at Rescu Saves Lives, where I closed $1.2M+ in SaaS revenue by expanding existing enterprise accounts and integrating platform solutions into mission-critical operations. I also bring a strong foundation from SmartDraw Software, where I managed Fortune 1000 clients and helped drive $3M+ in revenue, earning 5× President’s Club and 4× Salesperson of the Year awards.

What sets me apart? I treat every client like a strategic partner. I lead with insight, map value to need, and close deals with precision using frameworks like MEDDICC and solution selling. Whether I’m leading a sales cycle solo or collaborating across marketing, product, and customer success, I deliver results that stick.

I’m always open to meaningful conversations about revenue strategy, growth sales leadership, and where I can add value next.

taplio

The Battle

Dale Thomas

Kristopher Ellis, M.Ed.

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