ActionableOps

ActionableOps is an AI consulting company that helps businesses unlock AI's potential to excel in their operations. We specialize in guiding companies through the AI landscape with services such as AI governance, Responsible AI, AI Policy development, AI Ethics, AI Training, and AI Implementation. Partnering with industry leaders like Textcortex and MindStudio, we ensure that our clients gain the knowledge and tools needed to thrive with AI.

Founder / AI Consulting

Kansas City AI Club

Primary Purpose: Foster awareness, adoption, and hands-on learning of the latest AI technologies by leading discussions, events, and workshops tailored to real-world business applications.

Key Responsibilities:
 - Technology Trends Leadership in AI
 - Curate and present emerging AI technologies (e.g., generative AI, voice agents, AI-driven automation).
 - Deliver accessible, business-focused insights on cutting-edge advancements.
 - Business Use Case Applications
 - Develop and showcase practical AI use cases (e.g., AI in customer service, operations, or marketing).

Workshops & Education
 - Organize hands-on workshops to teach members how to apply AI in real-world business settings.
 - Guide participants through implementation frameworks tailored to their industries.
 - Event Programming Support
 - Host and facilitate demos at Kansas City AI Club meetups.
 - Develop quarterly in-person or virtual workshop series, such as "AI Applications for Business Success."

Board Chair - Emerging Tech

UMKC Henry W. Bloch School of Management

The Regnier Institute Mentor in Residence Program connects seasoned mentors with student entrepreneurs in need of a helpful ear.

Mentor-In-Residence

National Speakers Association-Kansas City Chapter

Speaker

MindStudio

Agency Partner

RunWhen

RunWhen is a platform for troubleshooting complex tech stacks. It helps engineers identify when issues they are chasing lie in their app, their cloud-native platform or their vendors by answering the question: “What do I run and when?”

Advisor

Nobl9

Nobl9 is a service level objective SaaS platform that connects reliability metrics to business goals via a modern engineering workflow. Backed by CRV, Battery, Bonfire Ventures, Harmony Partners Cisco and ServiceNow.

Director of Operations

Code Ninjas

Code Ninjas is the world's largest and fastest growing in person children's franchise startup, that teaches kids how to code computers by building video games. Backed by Eagle Merchant Partners.

Director of Operations / Owner

OMT Brands

OMT Brands created a line of consumable pet products to be marketed and sold online through Amazon FBA and the Amazon, Ebay, Sears, and Walmart marketplaces.

Director of E-commerce Operations

City of Lakewood, Washington

Police Officer

🚀 Founder | Startup Operations Executive | Business Scaling Expert | Data Analytics | P&L Management | Process Optimization | Customer-Centric | Revenue Growth | Operational Efficiency | SaaS | Change Management

I’m Dale Thomas and here’s my story in a nutshell. 

- Authored the best-selling book “The Ultimate A.I. Guide for Small Business Success.” 
- Founded several technology businesses
- 20+ years of operations experience in Start-Ups and Enterprise (Ex - Microsoft) 
- Focused on helping SMB’s make sense of AI.  I specialize in AI agents, AI Consulting, responsible AI, ethical AI, policy creation, governance, and implementation of AI solutions. 

What you’ll get by following me: 
🔥Transparent & actionable AI advice
📆 Tips and Tricks Implementing AI Agents
🔍 Insights on implementing ethical AI practices
📢 Up-to-date information on AI regulations and legislation  

AI Partnerships
* TextCortex AI Partner - get a free account https://textcortex.com?via=ops 

A.I. Education
* MindStudio Certified AI Expert
* The London School of Economics - Ethics of AI 
* University of Pennsylvania - AI For Business
* Vanderbilt University - Prompt Engineering for ChatGPT
* MindStudio Certified AI Developer

Struggling to make sense of AI for your small to medium-sized business? 

I’m here to help - so hit that “Follow” button!  

Dale

Dale Thomas

Serpent Networks Inc.

As the Owner and Founder of Serpent Networks, Inc., I'm at the forefront of pioneering IT solutions, robust cybersecurity measures, and innovative AI consulting. Our mission is to empower businesses by maximizing their revenue potential, safeguarding their invaluable data, and enhancing operational efficiencies. Through a tailored approach, we navigate the complexities of technology to deliver transformative outcomes, ensuring our clients not only keep pace but lead in the digital era. Let's connect and explore how Serpent Networks, Inc. can drive your business forward.

Co-Founder & Board Member

Senteon

Independent Contractor/Agent/User of Senteon helping them get more awareness of their platform via network, outreach, and connections in my free time. 

Current customer/user of Senteon as well! 

Senteon helps harden OS with automation, and remediation and helps significantly reduce the manual labor time of techs maintaining compliance for OS needed by frameworks like CIS and many others. For MSPs/MSSPs who want to maximize tech efficiency, reduce overhead to maintain compliance, and harden their customer's cybersecurity posture Senteon is truly innovative software/product that will impact the bottom line of an MSP.

Channel Agent

TaskCause

Successfully created a sales process for a startup and implemented solutions to reach sales KPI's and growth objectives.
Assisted in developing, coding, and marketing mobile apps to the Milwaukee market to ensure audience reach.  
Achieved a 200% increase of the quota based on metrics needed and business requirements, ensuring revenue increase. 
Developed and implemented a cold calling campaign, marketing campaigns, and lead generation for the mobile app.
Worked on creating and designing infographics, videos, and advertisements to scale and grow the business.
Synthesized business intelligence data to produce reports and presentations, highlighting findings and changes.
Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
Improved business direction by prioritizing customers and implementing changes based on collected feedback.

CEO/Founder

SWICKtech

Technical Account Manager

Tickety

Tickety is a ticketing site dedicated to making the live event search experience more seamless and easier to navigate in order to find events you want to attend. Helping Tickety make valuable connections, networks, and introductions to propel the business forward.

Chief Business Development Officer

FortMesa

FortMesa is a security enablement toolset for IT service providers (MSPs, MSSPs, VCISOs, Pen Testing Advisors) to initiate cyber roadmaps and maintain continuous compliance. We dont just want to help your customers achieve cybersecurity standards. We want to inform and assist the customers cybersecurity investment decision making process so that they are getting the most risk reduction for each dollar spent and/or hour of labor invested.

Khaled grew FortMesa by 300% in a quarter, getting multiple international clients and allowing FortMesa to harden its sales cycle, process, and direction to lead to more optimized growth.

Sales Director/Senior Account Executive 

AugRay

Doing research backed by the NSF for a startup that is related to Augmented reality and footwear. Meeting with Stakeholders, CEOs, and CMOs of major brands to conduct research/product market fit. 

Full education on the startup discovery process, TAM, client feedback, hypothesis, customer discovery, and commercializing the product for phase 2. 

Led by top instructors in the US. NSF Funds research efforts on technology that's innovating industries for the better. 

National Scientific Funding-ICORPS Cohort 2022

Entrepreneur Lead/Researcher 

Tobin Solutions Inc

Consistently exceeded quota and hit 130-170% YTD between the two years. 
         Obtained a 22% growth for the company in a single quarter as the sole sales representative
•.     Actively network and build 3-4x pipeline to hit quota attainment and exceed goals. 
•	Apply thorough knowledge of complex networking infrastructure, communicate effectively with CEO’s and senior executives to drive and inform business decisions.
•	Scrutinize billing trends, ticket volume, ticket times, and service for prospects in order to convert sales and customers.
•	Foster strong professional relationships and run meetings with executives in order to drive revenue, reduce costs, and convert sales.

Senior Sales Executive

Ontech Systems, Inc.

Collaborate effectively with the CEO’s & CFO’s to plan, budget, and increase revenue from I.T infrastructure.
Successful in solving and creating comprehensive technical solutions to improve business operations and productivity.
Display a strong knowledge of complex I.T environments & a high-level of understanding of cybersecurity trends/solutions.
Achieve or exceed a 170%  of the goal per quarter and experience optimizing marketing and lead campaigns.
Accountable with the business development, managing accounts, cold calling, phone calls, and B2B sales.
Establish fair pricing structures and finalized contracts to complete purchase agreements with customers.
Follow up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Collaborate with vendor representatives and company customers to set up optimal delivery schedules.

Outside Sales Representative/Account Manager 

	Effectively managed the store and assisted the manager in planogram changes, team building, innovative ideas, and an 11% increase in the store's profit margin, ensuring customer satisfaction and business productivity. 
	Recognized as the employee of the month multiple times in a row and promoted to assistant manager by being in the top 10 for the state in highest sales average ensuring to boost and maintain a strong business relationship with the customers. 
	Provided employee's work schedules, managed POS systems, recorded daily reports, and tracked progress as a store.
	Structured promotions by creating outside marketing to generate new customers and bring in reoccurring customers.

Assistant Manager

Sales, Merchandising, Customer Service, Creating repeat business, Cleaning, Nightly bank deposits

Sales Associate

|MBA-Data Science| Technical Account Manager| Startup Entrepreneur/Advisor|

At Serpent Networks Inc., our team is dedicated to pioneering advanced IT solutions, leading robust cybersecurity initiatives, and offering strategic AI consultancy. The organization's mission revolves around maximizing business revenue, safeguarding data, and enhancing operational efficiency through cutting-edge technology. Our approach is tailored and comprehensive, enabling our clients to not only keep pace in the digital era but to lead it.

I contribute by introducing innovative software that streamlines compliance and fortifies cybersecurity postures for MSPs and MSSPs. This role allows me to leverage my expertise in customer relationship management and identifying new opportunities to maximize tech efficiency and impact the bottom line significantly. Our efforts are geared towards offering transformative outcomes that drive businesses forward in today's dynamic market landscape.

taplio

The Battle

Dale Thomas

Khaled Salem

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