KaiRise

In my role as a Partner at KaiRise, I spearheaded the development of the industry's first on-demand ICAgile accredited course, transforming the way agile training is delivered. By prioritizing flexibility and speed, I successfully increased course enrollment and client satisfaction, making agile training more accessible than ever before.

Partner

Accenture

Working across all Federal accounts and capabilities at AFS’ San Antonio location, promote awareness and adoption of Lean-Agile values, principles, processes and technical practices. Consult with clients and account teams on effective patterns for transformation and high-quality delivery. Provide thought leadership to enable accounts to grow their Lean-Agile practice. Provide sales and BD support at the account, sector and portfolio level. 

Primary focus falls into four key areas:

Delivery Support - Jumpstart new Agile projects by helping client teams understand Agile, onboard key roles, execute Sprint Zero. Work closely with project leadership to assess organizational impediments, measure flow and develop strategies for continuously improving. 

Thought Leadership - Collaborate with the AFS Agile Institute, Accenture LLP,  and the industry as a whole to promote local adoption of our corporate capabilities, and industry best practices. 

Education - Provide classroom training to project teams and clients in our ICAgile accredited courses and the Scaled Agile (SAFe) curriculum. 

Sales Enablement - Play an active role in supporting business development and proposal efforts for Agile opportunities across all accounts.

Agile Consultant

Compassion International

As a servant-leader, coach the global solutions engineering teams (currently 11 agile teams) to manage the life cycle of critical corporate-wide and customer-specific technology based products primarily using Lean and Agile SDLC practices – Scrum, KanBan, XP, ScrumBan, SAFe.  

Continuously develop a work environment promoting continual improvement and learning, free from fear of failure, while supporting mistakes that encourage continual learning.  Employ a Lean leadership style focusing on developing team members’ skills. 
Serve as an Agile Coach and transformation agent as the ministry transforms to a new way of thinking, applying Lean Agile principles to all levels of work.  Create teams that are jointly responsible for success, solving problems together in ways that develop people’s capabilities and increases their engagement and commitment, focusing on respect for people.

Develop and implement global strategy for application software design and development. Ensure staffing and development in function to provide technical and strategic expertise in the creation of global inter-related system design for existing architecture or new deployments.  Direct the development of specifications and requirements to integrate global applications.  Serve as catalyst and expert leader, driving the development and implementation of new standards in software development.

Provide strategic direction in gathering requirements and development specifications to design and integrate into applications.  Direct application software design and development services and technical leadership for existing architecture or new deployments. Create an environment that attracts and develops skilled professional staff engaged in coding, testing, implementing, and maintaining large software applications.

Sr. Director - Solutions Engineering

Direct technology delivery focused on enterprise services (Service Oriented Architecture and the Enterprise Service Bus)  enterprise information management (the Enterprise Data Warehouse) and enterprise database management (MSSQL DBMS).
Direct enterprise information management solutions, division staff and resources. 
Direct solutions delivery, process and policy assurance, budgeting and financial management, resource planning, management reporting and the attainment of cross-organizational objectives and service levels. Collaborate with IT management teams, key decision-makers and global stakeholders to identify, recommend, develop, implement and support cost-effective, strategically - aligned enterprise data management solutions for all aspects of the global organization.
As Strategic Business Partner, and Agile Coach, participate in the development and execution of strategies to drive agile adoption throughout the organization. Examples include defining an Agile maturity model, establishing best practices, teaching Agile related classes and guiding the Managing Directors, Product Managers and project leads in the establishment of Agile practices.

Director - Enterprise Technology, SBP

Douglas County

Responsible for the day-to-day operations of the Elections office in a medium-sized County, providing direct supervision, coordination, and technical guidance to staff, maintaining a high level of morale, ensuring service excellence and increasing team productivity. Supported advanced technical needs of office staff, as well as Directors and Elected Officials both inside and outside of Douglas County, including hardware/software support, project management, business analysis, and vendor relations.   Utilized sophisticated technology skills to streamline processes and reduce overhead by implementing methodologies to improve support, manage customer expectations, and build strong cross-agency relationships. Recognized leader in the State by the Colorado Department of State (CDOS) with regards to voting systems technology and statewide voter registration database management.

Senior Product Manager

Senior System Analyst

Reformed PMP turned Agile delivery expert | Helping you earn more 💵 | Agile certification pays - get yours today at your own pace. KaiRise.com

Instructor-led agile training is one of the worst ways to up-skill your workforce. There are 3 gigantic problems with old-school, instructor led training.

🚫 It pulls workers away from their daily jobs to take training
🚫 It takes forever to schedule, coordinate and run
🚫 It doesn’t scale

◾️What I do

I'm a partner at KaiRise, with three decades of experience helping enterprises implement agility. We've cracked the code on how to train your staff in a way that actually generates results.

◾️How We Help?

I’ve distilled what I’ve learned into the fastest most effective way to earn the ICAgile Certified Professional Certification. We created the world’s first on-demand ICAgile accredited course.

It’s used at enterprises around the world to transform the learning experience, while stretching budget dollars and…

👉Is Available 24/7
👉Is Trusted & Certified 
👉Has Bite-sized learning for seamless integration into daily tasks
👉Has zero death by powerpoint or forgetting everything you’ve just learned
👉Will certify your workforce in half the time of regular training

◾️Expected Results

✅ 40% reduction in training costs
✅ 30% increase in the volume of certifications issued
✅ 50% reduction in the time to complete training
✅ 72 Net Promoter Score (excellent)

◾️Don't just take my word for it

“Absolutely loved the content, format, and instruction style of this course. The self-pacing was great for my learning style. Would recommend it to practically anyone!”
Stella Griffith - Sr. Business Analyst at Fidelity Investments

“Great Course and Engaging Style. From the bite-sized learning modules to the reinforcement through quizzes and interactive activities, this course is a great intro to the world of Agile.”
Ian Santo Domingo - Principal & Managing Director at Vault Consulting

“I am a Certified ScrumMaster, but I truly believe this course has set me up for broader organizational success. I can't say enough great things about Agile Foundations!”
Lindsey Parker - Strategic Projects Coordinator at Fellowship of Christian Athletes

And many more at www.KaiRise.com

◾️My Background

With three decades of hands-on experience, completed 16 agile certifications, and having trained thousands, I've garnered over 10,000 followers and earned recognition as a top voice in the Agile Community by LinkedIn. My journey has taken me through diverse landscapes, from startups and nonprofits to global corporations and government agencies.

◾️Contact

Ready to change your enterprise training experience? Send me a LinkedIn DM and let's explore if we're a fit. 

💻www.KaiRise.com

Mike Lyons

Insight Global (Avantor)

Coached multiple remote global scrum teams across development and deployment of an updated eCommerce platform for an enterprise level life sciences company. Prioritized defects and tasks to be taken up in sprints. Facilitated Scrum events, including Sprint Review, Standups, Retrospectives, and Refinement. Tracked and reported on key metrics and maintained dashboards for visibility in Jira. 
Top Achievements 
▪ Guided timely delivery of a $20m eCommerce site global refresh
▪ Reduced conflicting priorities by 60%
▪ Assisted leadership in developing a product roadmap and projecting completion date
 ▪ Prioritized defects for inclusion in sprints
Coached teams across the organization on agile practices, such as estimation and splitting user stories

Tech stack: JIRA Cloud, Confluence
Industry: Life Sciences, ECommerce

Agile Project Manager

Lexicon

Coached a remote development team across design, development, deployment of a legal practice management platform, as well as maintenance of the legacy product. Supported the entire organization by providing guidance on the adoption of agile practices, while guiding the agile transformation.
Top Achievements
	Reduced grooming sessions by 75% without reducing effectiveness by working with Development Manager to optimize processes
	Restructured waterfall development practices and guided the setup of an agile workflow
	Identified and mitigated blockers and potential sources of scope creep
	Assisted leadership in developing a product roadmap and projecting completion date
	Maintained backlog priority order by collaborating with Product Manager and Stakeholders

Tech stack: Azure DevOps admin, ServiceNow, Scrum, Kanban, Agile Coaching,  JIRA, Confluence

Industry: Legal

Scrum Master

Cognizant

Coached two remote agile teams in 3 countries (India, Canada, the US) across design, development, deployment, and maintenance to deliver revenue cycle management platform. Supported Product Owners by coaching teams on backlog refinement and breaking complex features into user stories. Facilitated scrum events such as standups, sprint planning, and retrospectives.
Top Achievements
	Increased backlog refinement efficiency by 3x by driving consensus across development and testing, resulting in a better flow for the team
	Increased team velocity by 2X in 6 months by identifying bottlenecks and introducing process improvements
	Reduced lead times from 1 year to 60 days for security issues by visualizing product roadmap and coaching team on processes
SOFTWARE QUALITY ENGINEER 
Collaborated with remote teams across development, testing and deployment to deliver new features, updates, and improve user experience for revenue cycle management platform and client website.  Collaborated with team scrum master to track metrics for Scrum of Scrums and Metrics meetings.
Top Achievements
	Shadowed and served as a resource to the team Scrum Master, tracking metrics for Scrum of Scrums and metrics meetings 
	Impacted 650+ nationwide healthcare providers by identifying critical defect impacting claims processing 
	Achieved 97% test success rate by working closely with developers throughout the sprint
	Added 200+ individual test cases to regression testing suite in one quarter using TCL, Python, Git and Bash
Tech Stack: Azure DevOps, Agile Metrics, Scrum, Kanban, SharePoint, Team Building, Scrum Ceremonies, Python, TCL, SQL, PL/SQL, Git, Bash, SaaS Software Development, API/Microservices, Release Planning, Conflict Resolution

Industry: Healthcare

Interface Security Systems Limited

Worked in various roles--Customer Experience, Alarm Technical Support, and Account Maintenance. Partnered with multiple teams across account management, technology, and loss prevention to provide security alarm support to commercial and residential customers across the United States. Built strong relationships with clients by providing training and identifying requirements. Delivered VP level performance reports to create transparency.

	Reduced service ticket time by 50% for a national retail chain by taking ownership of service process
	Examined national retail client stores to identify sites that had alarm issues, investigating broken equipment, missing codes, and other factors  
	Decreased number of service calls for a national retail client by 20% through troubleshooting with store management

Tech Stack: Smartsheet, CRM

Industry: Security

Customer Experience Admin

An impactful Scrum Master/Product Owner with experience coordinating multiple simultaneous projects with multi-national teams in both small and Enterprise environments. 

In my current role with Avantor, I manage the workflow for multiple offshore teams. We have delivered an upgrade to the Backoffice platform and are currently doing a refresh of the eCommerce website. I prioritize work based on the project timeline and manage the sprint and product backlogs.

As a Scrum Master at Cognizant I coached 2 cross-functional remote teams, both onshore and offshore, to work more efficiently and improve communication and collaboration with other teams. As the Scrum Master at Lexicon I guided the team's transformation to an agile way of working and served as a subject matter expert on Agile for the organization. I am skilled in leading Scrum ceremonies, user story refinement, backlog prioritization, and continuous process improvement.  I have a proven track record of fostering collaboration, optimizing workflows, and removing roadblocks to enhance team productivity and deliver high-quality software. I am passionate about creating a positive and productive work environment for all team members.

Top wins:
-Reduced the sprint refinement/grooming sessions by 75% while increasing efficiency.
-Doubled a team's throughput over 6 months by identifying and removing blockers and inefficiencies

Specialties: Certified Scrum Master, Agile/Scrum Methodologies, Process Improvement,  Facilitation of Scrum Events, Agile Project Management, Coaching Teams, Azure DevOps, SaaS, Team Building, Servant Leadership, Backlog Prioritization

Tech stack: Azure DevOps administration, SharePoint, JIRA, Confluence, SQL, PL/SQL, Git, Bash, Python, ServiceNow, SAP Commerce Cloud, Quality Assurance, Dashboards, Presentation Skills

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Mike Lyons

Dacia Markum

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