Craig Davis

An award-winning Senior Customer Service Representative with 12+ years of experience. Helping hospitality companies create amazing customer experiences that drive 7-figures in annual growth.

I help content creators on LinkedIn by leaving value-driven comments.

My first job was working as a Janitor at the Greater Allen Cathedral of New York in June 2006. I enjoyed learning how to serve people, do a job, and learn about its mission.

I volunteer to serve Thanksgiving food, Christmas Gifts and attend church conferences.

Those experiences translated to my first full-time job, working at a casino in October 2011.

Out of over 1,000+ employees with no phone experience, I became the first-ever Employee of the Month in the Call Center for Outstanding Customer Service.

My former manager wrote in 2015:

"His dedication to excellence and delivering above and beyond what is required makes him a solid addition to any organization." - Elba Batista, Former Customer Relations Manager at Resorts World Casino New York City.

Working in hospitality taught me how to be patient, empathetic, and caring.

My goal is to become a Customer Success Associate at a hospitality tech startup in New York, NY. Here are three reasons why:

1) To start, I want to make a career change that I will be happy with for a long time.

2) Throughout my career, I’ve become an expert at uncovering people’s desired outcomes to help create amazing customer experiences.

3) You get my skills and relevant customer experience to bring a hospitality tech startup in New York, NY.

Why a hospitality startup? To bring insights from working in hotels.

I create content on LinkedIn that focuses on personal branding, adding value, and sharing webinar takeaways. I like to visit Farmer's Markets in New York.

To see webinar takeaways from May 27th, 2020 to now, click "See all" on the featured tab.

To follow my content, follow my hashtag: #CraigNotes

If you are open to how we can work and help each other, please send an InMail or LinkedIn Message.

Specialties: Customer Experience | Hospitality Expert | Account Management | Communication | Relationship Management | Data Analysis | Project Management | Customer Engagement | Relationship Building | Market Research | Customer Retention | Salesforce.com | Customer Support | Troubleshooting | Data Entry | Technical Support

Technical Skills / Systems: | Trello | OS365 / Microsoft Office - Word, Excel, Sharepoint, Powerpoint | Google Suite - Docs, Sheets, Slides | SQL | Slack | Hubspot | OnQ | Meridian | HotSoS | MARSHA | Guestware | Canva | Zoom

Senior Customer Service Representative

•	Facilitated exceptional customer experiences through utilizing data within the hotel data 
        management system, resulting in $5K of extra daily revenue.

•	Boosted customer testimonials by handling customer inquiries during the nomination which 
        resulted in winning the 2019 Certificate of Excellence award from TripAdvisor for the hotel.

•	Upsell ~$900k on an annual basis for upgrades in service packages and room upgrades 
        consistently by educating customers on incentives and rewards.

Ex-Acquisition.com | Weirdly Specific LinkedIn Tips & Tricks | Raging Extrovert | Clear Offers in "About Section" | I Love Meeting New People So Book a Call! 👇

Book intro call for $30-30 min: https://zcal.co/samswirsky/30-min

Are you an $5M+ founder or a large influencer who is looking to grow a more powerful LinkedIn brand?

Maybe you are…

-Posting inconsistently because you don’t know what to write.
-Sitting on an unoptimized social media profile that doesn't grab the right attention.
-Missing out on deals & opportunities because your brand isn’t compelling enough.

I’ve worked with 3 of the top 5 creators on LinkedIn, including Alex Hormozi, Justin Welsh, and Tasleem Ahmad Fateh, as well as many private founders. I’ve written 1,500+ posts that helped clients gain 200,000+ followers, 50M+ views, and 500,000 likes.

A couple of recent wins include: (Helped an Instagram star with over 500K total followers increase their post impressions on LinkedIn by over 400% and 2xed a 9-figure founder's LinkedIn followers in less than 6 months.)

If you’re ready to unlock the influence, connections, and opportunities your personal brand deserves...

Then book a 30-minute consult for just $30 to get started!

P.S. Do you want to work with someone who has experience in what you do? Here are some of the fields I have worked in:

Content Marketing, Transportation/Shipping, Banking (Commercial & Non-Profit), Real Estate (Land & Commercial), Agriculture, Construction, DTC, E-Commerce, AI, Education, Energy, Restaurants, Information Technology (IT), Public Relations, Utilities, Community Building, Sales.

𝐍𝐞𝐞𝐝 𝐒𝐨𝐦𝐞𝐭𝐡𝐢𝐧𝐠 𝐄𝐥𝐬𝐞?

Make me an offer 😉

taplio

The Battle

Craig Davis

Sam Swirsky

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