Transform Differently

Socium10X was never about just consulting but making transformation REAL. 

Now, that mission is scaling.

Socium10X is now part of Transform Differently, a venture built to take everything that worked and drive impact at an even greater scale. Alongside Paul Cobban, Nicola Tyler, and Steve Robson, we’re cutting through the noise and making sure businesses stop wasting time on change that doesn’t stick.

We don’t do change the usual way.

➡️ Where others sell transformation, we make sure results happen.
➡️ Where others drown in strategy decks, the focus stays on what moves the needle.
➡️ Where others complicate, the goal is always simple: people, results, and action.

My role? Helping leaders stop wasting time on change that looks good on paper but fails in reality.

Transformation keeps businesses alive.

Most leaders believe more consultants, more processes, and more engagement programs will fix the problem. That approach makes everything harder than necessary.

At Transform Differently, everything that slows businesses down gets stripped away, including pointless reports, unnecessary approvals, and outdated thinking. The focus stays on what makes real change work: people who own what they build.

What Makes Us Different?

➔  No fake engagement programs. Surveys do not create buy-in. People commit when work leads to something real.

➔  No empty leadership slogans. Mission statements do not drive action. Leaders who back their words with real change do.

➔  No wasted talent. Too many businesses lose great people by killing creativity and slowing down decisions. The goal is to build workplaces that move fast and make sense.

Nothing changes until leaders stop getting in their own way.

If your organisation needs real, lasting change, not another report, let’s talk.

https://transformdifferently.com/

Founder

The Lekker Network

The Lekker Network is a community for South Africans (Saffas) to connect, share opportunities, and do business together on a global scale. As a founding member, I’ve been involved in shaping an environment that promotes collaboration and growth. Our mission is to create meaningful pathways for South Africans, wherever they are in the world.

Founding Member

TheChangeCo

As the Founder & Transformation Specialist at TheChangeCo, I am committed to meeting customers' needs and delivering real, measurable objectives and results.   Our philosophy is that technology is only part of the solution; real success comes from the people who drive these solutions forward. 

Notable transformations include:

Leadership Development | HFW | 2024-2025
Leadership development providing expert guidance and tailored strategies to help individuals and teams  enhance their leadership skills, improve team performance, and achieve their goals effectively.

Transformation | People’s Partnership, ITV, HSBC, Deloitte | 2016-2022
Led digital transformation initiatives, creating agile methods, optimising platforms, and achieving cost efficiencies.

Strategy, TOM, and Cost Efficiencies | Liberty Insurance | 2015
Created a 3-year roadmap, delivered 30%+ cost savings, and led a contact centre outsourcing, saving £6M annually.

Strategy, Change, IT, and Operations | Harrods Bank | 2013-2014
Delivered a regulatory plan and re-issued the banking licence. Negotiated a £20M+ digital platform outsource. Developed a TOM to reform IT and operations, launching new products.

Business Strategy and Growth | Aldermore | 2012-2013
Defined and executed the 3-year strategic roadmap, achieving 30%+ ROI.

Internet Banking Transformation | Lloyds TSB | 2007-2008
Enabled online customer interactions, anticipating a £100M revenue increase over five years.

Infrastructure and Technology Transformation | Barclays | 2005-2006
Transitioned 5,000 staff to the new Global Head Office, including an infrastructure refresh as part of a £100M programme.

These experiences allowed me to transform businesses, empower teams, harness technology, and put customers first in delivering sustainable results.

My passion for transforming organisations by empowering teams, simplifying processes, and leveraging technology to enhance customer experiences is at the core of my work at TheChangeCo.

Founder and Transformation Specialist

Socium10X

We're not your usual consultancy.

➡️ Where others land and expand, we help you simplify to amplify.

➡️ Where others focus on everything, we focus only on what adds exponential value.

➡️ Where others might fix symptoms with technology, we create lasting ones.

My role? Encouraging dreamers to see their biggest goals as achievable. I streamline challenges so clients can maximise their potential. Through our 10X philosophy, we remove self-imposed limits on ambition.

Within organisations, I promptly streamline the obstacles hindering 10X progress—talent gaps, innovation paralysis, and outdated tech constraints. This process optimises operations to maximise the team's potential.

Our services are holistic, integrated, bespoke to your needs, and delivered by global experts.

𝗬𝗼𝘂𝗿 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗮𝗻𝗱 𝗣𝗲𝗼𝗽𝗹𝗲
Our solutions are tailored to your people and designed to meet them where they're at. We do this by making use of the latest neuroscience and behavioural psychology strategies to coach and empower them, tapping into the 10X potential within each person to ignite transformation from the inside out.

𝗩𝗶𝘀𝗶𝗼𝗻, 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 & 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆
We look to understand your bold vision, and we aren't afraid to make it even bolder, providing unparalleled focus and simplicity in achieving your objectives.

𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀
Simplicity is the cornerstone of 10X thinking. We refine your systems and processes to amplify efficiency, focusing on the critical 20% that will drive remarkable results for you.

𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻
We make change fast, fun, and purposeful, harnessing the power of innovation to create cutting-edge products, services, and solutions that captivate your customers and fuel your business growth.

𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲
We use technology as a catalyst for growth, not just a solution to problems. We'll help you prepare for the future with capabilities in AI, data, RPA, and more.

Founder & CEO, Transformation Specialist and Coach

Partners in Change Consulting Limited

As Digital Delivery Director, I applied my expertise in strategy, digital solutions, technology, and agile methodologies to support clients through digital transformations.

Partners in Change Consulting Limited strongly believes that successful and sustainable change demands a partnership approach from everyone involved at every stage. They pride themselves on being remarkably flexible, allowing clients to buy exactly what they want, how they want it, without paying for full-time consultants unless needed.

The company is calm, caring, and collaborative, taking the stress and heavy lifting out of change programmes. With their in-house team and a network of over 900 change experts, Partners in Change Consulting Limited can build the team needed to deliver brilliant change at prices often 25% or more below their "big consulting" competitors.

With over 25 years of experience in transforming companies across banking, insurance, investment management, legal, utilities, media & entertainment, and professional services, I was well-equipped to guide organisations through their change initiatives.

My strong track record in leading start-ups & turnarounds, driving business and technology transformations, and holding executive accountability for Strategy, Change, IT, and Operations positioned me as a valuable asset to Partners in Change Consulting Limited and its clients.

As a trusted advisor to senior executives and a skilled leader who had managed large teams and budgets, I brought a customer-centric approach to my role. I focused on delivering digital solutions that enhanced customer experiences and drove business growth.

Digital Delivery Director

Accenture

As a Senior Manager at Accenture in the early 2000s, I played an important role in the company's Financial Services eCommerce practice, which was based in London. 

My primary responsibilities were client delivery, business development for Customer Relationship Management (CRM) solutions, and driving change initiatives.

Accenture is a global professional services company that provides a wide range of services and solutions in strategy, consulting, digital technology, and operations. With a workforce of over 700,000 people serving clients in more than 120 countries, Accenture is at the forefront of creating 360° value for its stakeholders.

I led a Chordiant CRM implementation for the Bank of Ireland, targeting a £50M revenue boost in 3 years. I also led a Chordiant CRM implementation for Lloyds TSB, improving customer process efficiency and reducing their annual operating expenses by an estimated £15 million.

I was nominated for the Accenture Partnership for the 2001/2002 global promotion cycle.

I had the privilege of working alongside some of the brightest minds in the industry, collaborating and leveraging cutting-edge technologies to deliver innovative solutions. The exposure to clients, projects, and methodologies honed my skills in strategic thinking, client management, and leading high-performing teams.

My experience at Accenture was transformative, shaping my approach to problem-solving, client engagement, and delivering value-driven solutions. The knowledge and skills I acquired during this time are a solid foundation, enabling me to move forward confidently and quickly in the ever-evolving business and technology domains.

Senior Manager

ea Change Group

As a Senior Associate at ea Change Group in the late 1990s, I played a key role in growing the company's eBusiness practice and consulting on numerous engagements across the financial services industry. 

ea Change Group was founded in 1998 to address issues surrounding euro integration but subsequently expanded into providing project and program management services. I reported directly to the CEO and was responsible for expanding the eBusiness practice.

ea Change Group is a people-conscious and socially responsible resourcing company that prioritises long-term partnerships with clients, ensures the well-being of candidates, and trains the next generation of consultants. The company's values resonated deeply with me, as they believed in making a positive difference in people's lives.

I worked closely with clients to understand their unique requirements and collaboratively develop tailored solutions. The company's consultants are subject matter experts, allowing for flexibility in service delivery.

One of my key achievements was contributing to the successful changeover to the Euro for Deutsche Bank in 1999. Additionally, I developed a business case for a dot-com venture that sought an investment of £25 million, with an estimated incremental revenue of £100 million over five years.

My experience at ea Change Group was deeply enriching and aligned with my values. The knowledge and skills I acquired have served as a solid foundation for my professional growth.

Senior Associate

J.P. Morgan

Global ERP and Process re-engineering specialist

Project Manager

Andersen Consulting

Developer, Integration and ERP specialist

Senior Consultant

I've spent 30 years helping people and organisations turn "impossible" into real, measurable success. 

Not through long-winded strategies but through unlocking the potential that's already there.

Now, I'm taking it further.

I co-founded Transform Differently to change the way organisations grow, adapt, and succeed. Too many businesses overcomplicate change, adding more layers, more consultants, and more processes that slow everything down. That doesn't work.

Real transformation happens when leaders remove barriers, give people ownership, and focus on results that matter. That's what I do. 

I coach, consult, and challenge leaders to make change real, not a corporate slogan or a one-time project, but something people believe in.

What drives me?

✅ Keeping things simple because clarity moves businesses forward faster.
✅ Helping leaders remove obstacles instead of creating more rules.
✅ Building high-performance cultures and teams that don't rely on engagement programs.
✅ Creating transformation that lasts because people drive it, not because a policy says so.

Success comes from people, not processes. If you're ready to build something that works, let's talk.

Craig Gillham

🚀 New in The 90-Day Transformation Roadmap, Part 2: Getting Your Head Straight

The first month of any transformation is where most leaders stumble. It is rarely because they do not know what to do, but because they avoid the uncomfortable truth of facing reality.

This edition is about cutting through the noise, uncovering what is really holding your organisation back, and building the clarity, alignment and courage to lead meaningful change.

👉 Read Part 2: Days 1–30, Getting Your Head Straight.

Delivering Growth, Turnaround & Value Creation | Transformation Leader | £100m+ Change Led Across PE, Founder-Led & Corporate Businesses | Making Change Stick

Part 2: Getting Your Head Straight 👋 Welcome back This is Part 2 of my four-part series, The 90-Day Transformation Roadmap — a practical guide for le

Open article: 🧭 The 90-Day Transformation Roadmap by Craig Gillham • 3 min read

It's that time again, everyone.  Happy Friday 😊

If you work with people (and let’s face it, we all do), this one’s a must-read.

I’m currently deep into Surrounded by Idiots by Thomas Erikson and it’s one of those books that makes you laugh, wince, and nod in recognition, often all at the same time.

It’s a brilliant exploration of why we misread each other at work, why some conversations flow and others crash, and how small shifts in understanding can change everything about how we connect.

Erikson uses colour profiles (Red, Yellow, Green, Blue) to bring personality dynamics to life and the humour in it is gold. It’s not about labelling people, it’s about learning to listen, adapt, and stop assuming everyone thinks like we do.

What I love most is how it makes you laugh at yourself first. It’s a reminder that real leadership isn’t about managing others, it’s about understanding them.

If you get the chance, pick this one up. It’s fun, sharp, and surprisingly humbling.

💡 Favourite takeaway so far:
“When you realise everyone else isn’t an idiot, you start to lead differently.”  
…and it got me looking in the mirror too 😆

#Leadership #Communication #SelfAwareness #Transformation #PeopleFirst #ContinuousLearning

We all have self-doubt. The difference is what we do with it.

Kobe reminds us — confidence isn’t the absence of fear, it’s the courage to move with it.

Self-doubt can be a teacher if we let it. 💭🔥

#Leadership #Growth #Mindset #KobeBryant #Resilience

💥 90-Day Transformation Roadmap | Part 4 of 4
Days 61–90: Embedding Change and Handing Over the Keys

If you’ve followed this series with me, you’ll know the first 60 days were all about getting aligned, earning trust, and building momentum.  Now we’re in the final stretch, where it’s time to prove it works.

This stage is where theory meets reality. It’s about execution that sticks, creating feedback loops that keep learning alive, and helping your people take ownership so change outlives the programme.

If you’ve ever wondered why some transformations fade while others fly, this one’s for you.

👉 Read the full piece below and discover what it really takes to make change last.

#Transformation #Leadership #ChangeManagement #Culture #Execution

💥 90-Day Transformation Roadmap | Part 4 of 4 Days 61–90: Embedding Change and Handing Over the Keys The final stretch. You’ve done the alignment. Ma

🔹 Welcome back to The 90-Day Transformation Roadmap

Part 3: Days 31–60: Designing With Reality
“Not in a Conference Room.”

The hardest part of transformation isn’t strategy, it’s honesty.

This next phase is all about designing with reality, not against it.  It’s where you step out of the slide deck and into the business, mapping how work really happens, not how we wish it did.

Over the next 30 days, we’ll focus on:
✅ Finding the truth in your processes, not the theory
✅ Identifying what really drives or delays value
✅ Building networks of people who make change stick

Because transformation doesn’t fail in design.
It fails when the design ignores reality.

Newsletter 3 – Days 31–60: Designing With Reality (Not in a Conference Room) By this stage, the groundwork is complete: reality has been faced, the po

Open article: 🧭 The 90-Day Transformation Roadmap by Craig Gillham • 2 min read

After Monday’s post about Surrounded by Idiots and how we all see (and misread) each other at work… I couldn’t resist sharing this absolute gem.

🎥 https://lnkd.in/e6N4eqhr

If you’ve ever wondered why people do the things they do — and you fancy a good laugh while learning something real about human behaviour — this one’s worth 20 minutes of your day. (skip the advertisement)

It’s funny, sharp, and full of those “yep, that’s me” moments.
Trust me… It’s time well spent. 😄

#Leadership #People #SelfAwareness #Communication #ContinuousLearning

Open video: Know Their COLOR and Influence Anyone [Surrounded by Idiots – Thomas Erikson] on youtu.be

Know Their COLOR and Influence Anyone [Surrounded by Idiots – Thomas Erikson]

Apex BI

Apex BI is the proud owner of Clarity™, a comprehensive suite of technology expense management modules designed to simplify and enhance how businesses understand, manage, and optimise their technology expenses, services, and assets. Founded in 2007, with offices in the UK and South Africa, we provide Clarity™ to 1,000+ customers in 6 countries across 2.5 million endpoints.

We serve small, medium, and large enterprises that use one or more of the following: Telecoms, Mobile, IoT, Unified Communications, PBX, and the associated assets.
 
We also partner with many ICT ecosystem partners, such as MSPs, ISPs, Telecom Providers/Resellers, VARs, and Consultants, to differentiate their product offerings, create new revenue streams, and enhance the value they deliver to their end customers.

Delivered exclusively from the cloud, Clarity™ provides dashboards, analytics, and tools that support:
🎯 Decision Making
🎯 Cost Optimisation
🎯 Resource Optimisation
🎯 Workforce Management
🎯 Customer Experience Improvements
🎯 Service and Infrastructure Optimisation

My main roles include: 
Planning and Strategic Leadership 
Financial Control
Values & Culture
Nurturing Key Stakeholder Relationships

Chief Executive Officer

Nashua Mobile

Nashua Mobile was one of South Africa's largest independent cellular solutions providers, renowned for offering customers the choice of three different networks. The company was deeply entrenched in South Africa and was part of Nashua, a brand known for its office automation services. Nashua Mobile and Reunert announced it would sell subscribers back to MTN and Vodacom.

I ran the retail channel for all company-owned retail outlets. This included a direct reporting staff complement of 60 people coupled with the quality control function, where I managed a further two people. 

My other duties included: 
🎯Was the 2IC for Divisional Director and General Manager
🎯Managed global staff (62)
🎯Managed 8 stores
🎯Set and managed sales budgets
🎯Set and managed monthly expense budgets
🎯Defined customer service standards
🎯Implement and manage a countrywide quality audit function, including a mystery shopper programme
🎯Project management
🎯Identified and prepared business cases for joint ventures and strategic partnerships
🎯Performed regular policy and procedure reviews and, where applicable, implemented new ones.

National Retail Manager

Managed a team of 8 corporate account executives responsible for sales, upgrades and customer relationship management within medium and large enterprise customers with key duties outlined as follows:

🎯Staff performance management and appraisals for 8 x Corporate Account Executives
🎯Reduced corporate customer churn by KPI-linked percentages
🎯Increased corporate customer ARPU and profitability
🎯Reduced corporate customer credits
🎯Designed and implemented a strategy to assist in reducing bad debt;
🎯Performed customer satisfaction surveys
🎯Performed in-depth customer research and document account mapping
🎯Resolved client escalations
🎯Drove staff compliance with internal business process
🎯Implemented customer base segmentation
🎯Created and maintained key internal stakeholder relationships
🎯Compiled monthly management reports
🎯Ensured training and development of Account Executives
🎯Disseminated key strategic information to Account Executives
🎯Team member coaching

Achievements:
🏆September 2001 awarded staff member of the quarter
🏆December 2002 awarded Employee of the Year for 2002
🏆November 2003 Nominated for Employee of the Year 2003
🏆November 2003 - Awarded top 5 finalist for Employee of the Year for 2003
🏆November 2003 - Awarded “The Business Knowledge” Award for 2003

Corporate Account Executive

Hymax SA (Pty) Ltd

My initial objectives were to increase the reseller channel by 35% and overhaul the entire support structure, including processes, procedures, and systems. After successfully achieving these goals in a short period, my responsibilities expanded significantly to include:

🎯Managing and growing reseller channel revenue
🎯Researching and evaluating new products
🎯Negotiating with suppliers
🎯Training resellers and supporting internal sales teams
🎯Collaborating with the advertising agency on marketing strategies
🎯Conducting market and industry research
🎯Representing the business at critical conferences
🎯Attending management and board meetings
🎯Acting as the Product Owner for MVS, overseeing training, point of sale material, product updates, supplier relationships, and joint sales calls with resellers
🎯Managing reseller commissions and setting annual financial budgets
🎯Signing all new reseller agreements
🎯Coordinating the annual dealer conference

Achievements:
🎯Exceeded all sales targets and met 100% of KPIs
🎯Included in board meetings and strategic decision-making within the first year
🎯Offered equity in the company after one year

National Reseller Solutions Manager

Hello, I’m Neil, and you’re about to discover how I can bring Clarity to a world that needs a fresh perspective.

As a South African-born entrepreneur now living in the UK, I’ve spent over two decades in the Information and Communication Technology (ICT) sector. For the past 17 years, I’ve been leading Apex BI as its CEO, where we help businesses simplify the way they manage ICT data. By turning data into stories and using intelligent software solutions, we free up our clients to focus on what matters to their business.

My career has allowed me to explore various roles, from consulting and advisory work to managing teams and retail operations. I’ve been exposed to multiple technology categories, including telecoms, mobile, IoT, and unified communications. This diverse experience has allowed me to shape my approach to leadership and business strategy.

At Apex BI, I’ve helped guide the development of Clarity™, our flagship Technology Expense Management Platform. But we didn’t stop there. We’ve also created Engage, a Customer Engagement Platform that redefines how businesses connect with clients, and CodeBricks™, an innovative Low Code Software Development Platform that empowers companies to build solutions faster and more efficiently.

Running a tech business is exciting, with endless possibilities for innovation and growth. I am motivated by the thrill of discovering new product ideas, finding better ways to serve customers, and seizing business opportunities. But as anyone who’s led a business knows, finding balance is essential. I do this through regular exercise, reading, and long walks, which help me stay grounded.

Even though I’m in the UK, the African bush still calls to me and is my haven. For me, it’s the most grounding place on earth and a reminder of how raw and simplistic life can be. It’s also a great place where everyday tech is not welcome, so I take every single opportunity I can to get barefoot in the bush under the African sun.

My future plans include donating my time and efforts toward conserving that natural beauty. 

But for now, when I’m not working, you’ll find me watching rugby and keeping active by participating in any form of sport and fitness, trying to be a positive example for my family. 

If you want to find out how competitive I am or how Clarity™ can change your business, you can always connect with me. 

Are you ready for the journey?

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