Lure Agency

Hello and Welcome! We are a Hospitality B2B marketing agency.

As master mixologists, our recipes build bridges for hotel sales teams and industry visionaries, ensuring that every handshake is the beginning of a long-lasting relationship and the promise of soaring revenue.

Whether you're an independent resort or a tech company, scaling revenue within the hospitality sector can be tricky without the right mixture of human connection and tailored strategies.

Our secret sauce is crafted to help you WIN.

With us, it's never just business; it's a journey of collaboration, and we're here, ready to concoct your success story next.

Let's shake and stir greatness together.

 Connect with us soon!

Partner and Creative

knoodle Advertising

A full-service advertising, public relations and digital agency in Phoenix, Arizona. Our philosophy begins with comprehensive strategies fueled by massive amounts of research. Use your knoodle; what can we do for you?

Managing Director | Partner

The Starmack Group

Founded in 1998, The Starmack Group is a full-service advertising and communications agency, focusing on national, personality-driven hotels and management companies, as well as clients in the lifestyle industry. We provide business partner passion and responsibility, industry experience, and creative execution in brand management, graphic design, campaign development, interactive design and implementation, as well as media research, planning and placement.

Senior Art Director

Cory Falter Creative

Cory Falter Creative is a boutique design and marketing studio, offerings a comprehensive array of services, include Branding, Graphic Design, Advertising, Web & Interactive Design, Photography and Copy Writing. For more than 20 years, I've had the pleasure of creating for a diverse group of clients ranging from Sporting Goods and Surf accessories manufacturers to Hospitality and Music Radio stations. The Ritz-Carlton Hotels & Resorts, Hilton Hotels and Suzuki Motor Corporation to name just a few.

Account Director | Principal

454 Design

Founded in 1995 as a full-service branding and creative studio partnering with a diverse array of clients in the action sports, real estate, technology and hospitality industries.

Director | Founder

▶︎ 𝗛𝗔𝗦 𝗬𝗢𝗨𝗥 𝗥𝗘𝗩𝗘𝗡𝗨𝗘 𝗠𝗔𝗗𝗘 𝗔 𝗗𝗘𝗣𝗔𝗥𝗧𝗨𝗥𝗘?

Why aren't independent resorts and hospitality vendors seeing consistent growth anymore?

Because buyers today don’t want to be sold to

They want to be helped. 

And outdated sales funnels? 
They’re about as useful as a “Do Not Disturb” sign in a digital-first world.

So, how do you drive real revenue without burning trust?
➜ You answer their questions. 
➜ You build relationships. 
➜ You show up before they even hit “inquire.” 

That’s what we do at Lure Agency.

Since 2012, I’ve helped independent resorts and the vendors who support them attract, convert, and retain more business using a proven transparent relationship marketing strategy.

Built for how modern buyers actually buy.

What’s the difference?

Most agencies pitch impressions. 
We deliver impact. 
With clear ROI, scalable strategies, and messaging that doesn’t just sound pretty.

It sells.

Because after 30 years in marketing, here’s what I know for sure:

No trust = no sale. 

But trust? 
Trust scales.
Along with sales.

Struggling to find sales?

Let's connect and chat about it.


▶︎ 𝗥𝗘𝗦𝗨𝗟𝗧𝗦 𝗔𝗡𝗗 𝗣𝗥𝗔𝗜𝗦𝗘:

"Our results with Lure Agency have been crazy impressive!! This strategy has been a lifesaver for us. We're now efficiently operating with two salespeople instead of the previous 3.5, all thanks to a stream of highly qualified leads."

Julie Petit
Director of Sales & Marketing 
Stonewall Resort

_____________________________

“Cory and the Lure team have been critical in helping us grow our inbound lead flow and revenue growth year-over-year.”

Organic website traffic increased by 18%, inbound lead inquiries increased by 37%, and annual revenue growth grew by 4.6%. 

Jake Newman  
Marketing and Sales Coordinator
Newman Windows and Doors

________________________________

“Lure Agency has great ideas, increased our web presence, and generated more leads for us. 
I highly recommend their services. “

Organic website traffic increased by 23%, time spent on the site by visitors grew by 37%, and revenue grew by 6.3%.

Steve Blidner
Founder & CEO
TTI Technologies
 
________________________________

Would you like to learn how your sales team can identify, convert, and retain more revenue?

Call me directly at 619-889-8156 or email me (cory@lureagency.com) and let's have a conversation about your goals and objectives.
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#digitalmarketing #sales #hotelmarketing #hotelsales #marketing #integratedmarketing #b2bhospitality #hospitalityb2b #hoteltech #hotelrevenue #hotelbusiness

Cory Falter

Independent doesn’t mean solo.

And I couldn't be more excited about this partnership.

Benchmark Global Sales—the meetings and events team behind Benchmark Resorts & Hotels, chose Lure Agency to help drive direct group revenue across their independent portfolio.

Big thanks to…
Evan Crawford
John MacMullen
Paul Bashaw
Mousumi Johnson
and the entire Benchmark team for this opportunity. 

Looking forward to what's ahead.

Let's get after it. 🤙

Check out the release: https://lnkd.in/gtUBUbfb

Growing Revenue For Hospitality B2B Is My Bottom Line 🔺 Partner at Lure Agency 🔺 President HSMAI San Diego 🔺 Host of the InnSync Show 🔺 SDSU Dad of Twin Daughters 🔺 Former Pro Motocross Rider 🔺 80s New Wave Fanatic

Calm before the storm.

Or wave, more like it. 🏄‍♂️

As in the HSMAI San Diego Chapter inaugural, The Waves of Hospitality Awards is about to drop in.

Kimberly🌟 Hensley, MBA
Tré Wilke IV
Kelsey Prince Rocha, CHDM

Ready to welcome 88 of San Diego's finest in Hospitality.

Wish us luck. 🤙

Moments like this remind us why we ❤️ Hospitality.

The inaugural The Waves of Hospitality Awards presented by HSMAI San Diego Chapter rolled onto the shores of Belmont Park.

Like a tsunami.

Electric.
Magical.
Unforgettable.

It was named "Waves" because this city is defined by the ocean. Its energy. Its power. It's in constant motion forward.

Just like our honorees and winners.

HUGE congrats to:

➜ Marketing Professional of the Year
Keriann Greaney Martin, CHDM
Hotel del Coronado

➜ Sales Professional of the Year
Debbie Au Burlock
Estancia La Jolla Hotel & Spa

➜ Revenue Management Professional of the Year
Isabelle Camu, CRME, CHBA
Fairmont Grand Del Mar

➜ General Manager of the Year
Jayne Aston
Catamaran Resort Hotel & Spa

➜ James V. Cunningham Award for Hospitality
Tré Wilke IV
Evans Hotels

These are the people riding the wave of excellence. 
Pushing hospitality forward. 
Shaping the guest experiences that make San Diego unforgettable.

To every winner:
You earned this.
Your work matters.
Keep making waves.

And to everyone who showed up last night? 
You made it electric. 
The energy in that room was pure San Diego magic.

And special shout-out to Belmont Park for hosting us at your incredible venue. You guys knocked it out of the park...

This is just the beginning.

Year two is going to be even bigger.

Who's ready to ride the next wave with us?

Leadership wants an update on prospecting.

All those check-in emails.

And follow-up calls.

How's it going?

Oh, fine. 😜

Want LinkedIn results this week?

It's so easy, yet…

many are asleep on this one.

Stop lurking in the shadows and do this instead.

Leave 5 thoughtful comments on 5 of your top prospects' posts.

That's it.

No fancy tools.
No growth hacks.
Just show up and add value in 15 minutes.

Do this every day for a week.

Watch what happens.

Trust me on this one.

Are you ready to jump into the comments this week?

Let's send it. 🤙

Did you forget your business cards?

Good for you.

If you're still handing them out at events, you're basically giving people permission to forget you.

Here's why:

It expires the second anyone switches companies.

Your LinkedIn profile?
Permanent.

Think about it.

When someone changes jobs, their business card becomes a relic.

Wrong email.
Wrong number.
Wrong company.

But their LinkedIn?
Still right there.
Still connected.
Still relevant.

Next time you're at an event, skip the card shuffle.

➜ Pull out your phone. 
➜ Scan their QR code. 
➜ Connect on LinkedIn.

You'll stay in touch no matter where their career takes them.

Plus, you won't have a drawer full of cards you'll never look at again.

What's your take? 

Are business cards still worth carrying, or are they just expensive confetti at this point?

Owner says, "No one knows who we are…

we need a brand ASAP".

Marketing Manager says, “I found something on Amazon that will help.”

Owner says “Just do it” 😂

TGIF y'all.

Prospects don't need to like you.

They need to trust you.

I've done business with people I didn't particularly like. 

But I knew they'd deliver because of their track record and the results others vouched for.

That's why building trust signals matters more than being likable.

➜ Your content. 
➜ Your problem-solving. 
➜ Your expertise. 

These create the visibility engine that earns trust before you ever get on a call.

Case in point: 
I used a custom AI prompt to vet CRMs. 
Got it down to three solutions. Ran one demo. 30 minutes total.

The vendor I chose? 
I found them through their content ecosystem.
Not a sales pitch.

Trust beats likability every time.

Want to build that trust engine for your hospitality vendor business?

Our latest article breaks down the prospecting strategies that actually work.

The Warm Prospecting Playbook for Hospitality Vendors Who Hate Cold Calling

Check it out: https://vist.ly/4d5vh

We just launched something big.

The WINS Method™ is officially live.

Here's why it matters for both… 
Hotel Group Sales and Hospitality Vendors.

80% of B2B buyers have already made their decision before they ever talk to sales.

Cold emails? Dead.
"Just checking in" messages? Ignored.
Old-school tactics? Not cutting it anymore.

AI isn't replacing sales.
It's rewriting the rules.

WINS is our answer.

➜ Website
➜ Intel
➜ Nurture
➜ Sell

Four pillars that help hospitality brands show up with trust, relevance, and consistency before the RFP or form fill ever lands.

It's human-powered. AI-loved. Built to cut the fluff and fast-track results.

We've been quietly running this framework with brands like Stonewall Resort and TTI Technologies.

Now we're opening it up with a "done with you" model.

If you're tired of spray-and-pray tactics and ready for strategy-and-serve, this is for you.

See the full release here: https://vist.ly/4beiu

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Cold prospecting? 

You're basically sliding into someone's DMs from an igloo.

Warm prospecting? 

You've been showing up at the campfire so long, people already saved you a seat.

The difference isn't luck.

It's consistency.

When you engage on LinkedIn regularly, you're not interrupting strangers. 

You're connecting with people who already know your name, your vibe, and your value.

Stop being the cold caller nobody asked for.

Start being the person everyone's been waiting to hear from.

Let's warm it up y'all 🔥

Your hotel tech booth looked like Vegas. 

Your website looked like 1999.

Guess which one your buyer remembers when they get back to the office?

Spoiler: It's not the one with the free swag.

Trade shows spark interest. 

But buyers don't buy on the show floor. 

They shortlist later, when they're alone with their laptop and your website.

If your digital presence can't carry the conversation, all that booth buzz turns into crickets.

Before your next show, fix these:

➜ Clear value prop that shows real outcomes, not buzzwords

➜ Content that answers the questions buyers actually search

➜ Proof over promises: case studies, testimonials, real wins

➜ Pages that work for humans and AI search

The punchline?

Your booth gets attention for three days. 
Your website needs to close deals for 362.

Want to learn how hospitality vendors can get more out of their trade show budget and fill that gap?

Check out: https://vist.ly/4bgba

Are we still doing this?

I opened my spam folder and found a ton of "just circling back" emails and one gem that started with "Dear {FirstName}."

Seriously?

Traditional outbound is broken. 
Especially when selling to hotels.

Here's why:

Selling most SaaS is straightforward.
One product, one pitch, one use case.

Selling to hotels?
That's way different.
You're navigating legacy systems, limited IT resources, tight budgets, and a small team where every stakeholder wears multiple hats.

You can't template that.

I sat down with Kimberly🌟 Hensley, MBA from Tripleseat, on the InnSync Show to dig into this. Her take? "Every independent hotel is its own little ecosystem. What works at one property won't work at another."

Are we still doing this?

Sending generic pitch decks to properties that need customized solutions?

Independent hotels don't have enterprise budgets or dedicated tech teams. They need vendors who get that reality.

So why are vendors still blasting generic emails and hammering cold calls like it's 2010?

Because they haven't figured out what actually works.

The best tech vendors don't sell features.
They understand independent hotel operations.
They know your pain points before you tell them.
They speak your language.

Want the full breakdown on prospecting that builds trust instead of resentment?

Check out our latest article:
The Warm Prospecting Playbook for Hospitality Vendors Who Hate Cold Calling

👉 https://vist.ly/4d5vh

Dirty reps at the gym build muscle.

Dirty reps in sales build revenue.

But here's the problem with most sales training: 
It stops at the workshop.

You get pumped up for a day, learn some frameworks, then go back to your desk and... nothing changes.

Because knowing isn't doing says Celeste Berke Knisely, MTA

The real shift happens in the practice. 
The messy reps. 
The accountability check-ins. 
The ongoing reinforcement that actually changes behavior in your CRM.

Here's what else changed ➜ 80% of what was sales is now marketing.

Your cold outreach? 
It's competing with content, AI agents, and buyers who've already done their research.

So we're teaching hotel sales teams how to leverage their marketing departments to warm up that outreach. 

Make it less cringe. More human.

And we're doing it through training that's actually engaging (gamified, not death by PowerPoint).

But the secret sauce? 
We stick around after the workshop.

We track the changes. 
Hold people accountable. 
Make sure those dollars don't fall flat.

Want to see how to level up your game?

Read our latest article and see what separates a transaction from a true partnership.

Prospecting in the Age of AI: 
A Hotel Seller’s Survival Guide

READ THIS: https://lnkd.in/gZAB-RgR

Think AI only searches for celebrities?

Not a chance. 

It's searching for YOU right now.

Your personal brand isn't vanity anymore.

It's your new resume.
Your credibility score.
Your ticket to being found.

Here's the real deal… 

If you're not showing up online, you're invisible to prospects, employers, and AI agents doing the choosing.

Agentic search is here. 
And it's deciding who gets seen and who gets skipped.

Want to know how you rank right now?
And tips to improve your visibility quickly?

Use our Personal AI Grader.
CLICK HERE 👉 https://vist.ly/4c5bb

Let's get you agentic-ready.

Early Lure Agency was a hot mess.

Not because we weren't hustling.

We were swinging at everything like a newbie at TopGolf.

Chasing our tail. And clients.

The problem? 
Zero strategy. 
Just a giant menu of services we assumed clients needed.

Well, they didn't.

What they actually wanted was simple.
More qualified leads.
More deals closed.
More revenue.

Not a 47-point proposal with every service under the sun with no clear, positive outcome.

Here's what changed everything:

Susan Tucker and I stopped selling what we could do.
We started solving what they needed.
And obsessing over it.

One clear outcome:
Drive direct inquiries that convert better than cold outreach and third-party leads for hotel group and hospitality vendors.

That's it.
That's the whole deal.

And guess what? 
Our clients have stuck around for years now. 
Because when you nail one thing really well, people notice.

If you're struggling to gain traction, here's my advice:

Ditch the laundry list.
Pick one outcome you can deliver better than anyone.
Go all in on that. 
And back it up with proof.

Clients don't buy features. 
They buy results that make them money.

What's the one outcome you're obsessed with delivering? 

Drop it below and let's send it. 🤙

Bahia Resort Hotel

An operation shift supervisor oversees the company's day-to-day operations and employee performance. As an operation shift supervisor, I perform a number of tasks that include assigning tasks to staff, ensuring all operations and sales run smoothly, and responding to inquiries and complaints from customers. In addition, I monitor the work habits of employees and to motivate them by offering incentives for excellent performance. I am also responsible for maintaining customer satisfaction and retention and responding to emergencies, unexpected problems, and crises. Coordinates the desk activities to assure that guest's services standards are consistently met or exceeded.
Coaches and develops associates using a consistent, approachable demeanor while articulating expectations.
Participates in increasing the percentage of return guests by listening to and fulfilling their needs with a caring and responsive attitude. Contributes to the financial growth of the company by enthusiastically promoting the available amenities and facilities of our hotel. Plays a key role in ensuring that all guest needs are met in a timely manner by interacting and communicating closely with other departments in the hotel. Continuously provides excellent customer service when making reservations and use effective up-selling techniques. Offers and provides assistive devices to our guests with disabilities in a thoughtful and professional manner. Answers the department telephone with a friendly voice using professional telephone techniques and etiquette. Inputs information into the hotel computer and maintain guest records accurately and precisely, paying close attention to details and comments. Maintains a house bank and conform with established cash handling procedures. Processes guest billing using cash, checks, credit cards and special billing. Provides a safe and secure environment for both our guests and colleagues by knowing and assisting in safety and emergency procedures.

Room Operations 

MG HOSPITALITY LIMITED

Contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and efficient hotel operations. Manage incoming sales/group inquiries, negotiations and sales presentations.

Ensure service, technical skills, and other training occurs throughout the property. Establish a presence with team members on property and actively solicits team member feedback and utilize an open-door policy. Hire team members who demonstrate strong functional expertise, creativity, and leadership.

Consistently drive high Quality Assurance and Medallia guest service scores. Review guest survey results, and other data to identify areas of improvement with team members. Interface with customers on a regular basis to obtain feedback on the quality of product, service levels, and overall satisfaction.

Ensure the hotel is well maintained and that operational areas have an atmosphere that meets or exceeds guest expectations. Ensure policies are administered fairly and consistently and that each team members performance is evaluated and recognized where appropriate.

Assistant General Manager

State Fair of Texas®

Drive sustainable continuous improvement in the Company by training, mentoring, and maintaining an environment of lean thinking
collaborate with key department leaders to provide project coordination and facilitate cross-functional teamwork to identify opportunities for improvement

Document and evaluate existing processes, identify opportunities for improvement and work with department leaders to develop strategy for effective execution and measure results

Establish and identify norms and standards of company performance

Collaborate with leadership and use data to help quantify and prioritize processes or projects for inclusion in the organization's continuous improvement initiatives

Worked Directly with out Public Relations and Sales Departments. Assisting with presentations, VIP clients, negotiations and public appearances.

Guest Experience Manager

Hyatt Regency Dallas

I played a central role in leading the site through the Lean Excellence model

lead, coach and influence my teams site’s Leaders, ensuring rigor and fidelity to the Lean Deployment roadmap

Role modelling a culture that is aligned to the Hyatt “Great Place to Work” value drivers and Culture Principles

Exemplifying a safety-first mindset and ensuring that the Health, Safety and Environmental policies and standards are applied across and that all locations are a model of a world-class healthy and safe working environment


Worked Directly with out Public Relations and Sales Departments. Assisting with presentations, VIP clients, negotiations and public appearances. 

Drove a disciplined and rigorous deployment of the Lean Operating Model (LOM) across within the Performance hub of the property


Created and executing against the Site Lean Deployment plan

Hyatt Regency

Assist in the development and monitor implementation of process changes meant to result in cost reduction, and/or productivity improvement

Train, coach, mentor and develop team members to ensure continuous improvement processes are being utilized and sustained to improve KPI

Perform other duties assigned as needed


Collaborate with leadership and use data to help quantify and prioritize processes or projects for inclusion in the organization's continuous improvement initiatives

High Risk Case Manager- Security Assistant Manager

HD Supply

Creating and executing against the Site Lean Deployment plan

Coaching their performance center’s in their deployment of the Lean Excellence Model

Ensuring the correct allocation of resources to make the Lean deployment a success, and making problems immediately visible, allowing problem solving to take place

Delivering significant improvement in People, Safety, Quality, Delivery, Cash and Cost (PSQDCC) targets, meeting their site’s customer and stakeholder commitments, driven by significant improvements in Lean Maturity

Developing deep Lean Expertise across their site, ensuring that they become self-sufficient in running the Lean Operating Model

Customer Service Improvement Specialist.




Hotel Room Operations: Seasoned Scrum Leader

Demonstrated expertise in guest experience management over 15 years, complemented by robust leadership skills, customer service, and employee development. Proficient in strategic planning, room rate strategy, project coordination, and Kaizen  Development.

Holds certifications in Lean Green Six Sigma Project Management, Kaizen, and ISO 9001:2015. Experienced in Agile Development.



taplio

The Battle

Cory Falter

Deahna Garrett

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taplio

The Battle

Cory Falter

Deahna Garrett

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Cory Falter's LinkedIn Performance

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