Umbral AI

Freelancer - AI Agents, Chatbots, & Automations

Calculated Investor

-Invest in passive opportunities as a Limited Partner in Real Estate Syndications.  
-Main focus is large multifamily in emerging markets.

Real Estate Investor

Norfolk Naval Shipyard

- Developed test procedures and processes to be executed by other test engineers on waterfront projects.  
- Adhered to strict technical standards and guidelines in order to generate accurate and adequate test procedures.
- Performed audits on in-progress and completed procedures to ensure technical and administrative accuracy.   
- Utilized mapping and spreadsheet tools to track and update hundreds of procedures and thousands of work instructions.

Test Development/Audit Engineer

- Managed the tasking of 4-6 test engineers per shift 
- Liaison between deck plate activities and project team priorities
- Briefed complex procedures and system status to senior shipboard Navy personnel

Lead Test Engineer

- Performed on site testing of mechanical, electrical, and structural systems onboard US Naval Vessels.   
- Executed complex testing procedures between multiple interdependent systems.  
- Coordinated tasking with several department agencies.  
- Used creative problem solving techniques and troubleshooting methods to determine component failures.

Test Engineer

I invest $50,000 into passive real estate deals | Helping investors feel confident and comfortable investing in real estate

Websites alone aren't going to cut it anymore. 

You need an AI boost. 

Let's extend the functionality of your website and build an AI Assistant Chatbot to give your potential customers exactly what they want. 

We specialize in AI Assistants, Chatbots, and AI Automations through a software platform called Voiceflow. 

Our assistants perform a variety of tasks, including:
- answer FAQs
- increase conversions / lead generation
- improve customer service scores
- set appointments
- give product recommendations

Tools that I use:

-VoiceFlow
-OpenAI Assistants API / ChatGPT
-N8N / Make / Zapier
-WordPress / Webflow / SquareSpace / Wix
-LLMs

Feel free to check out my website & youtube channel for examples of my work:

Website:
https://umbral.ai

Youtube:
https://youtube.com/@Umbral-AI

Conner Burton

You've got a voice agent with hundreds of knowledge base documents. 

Your content team updates them constantly. 

But every change means manually uploading files, 

Clicking through the UI, managing documents one at a time.

That doesn't scale nor is it efficient. 

What if those documents could sync automatically? What if your agent's knowledge base stayed current without any manual intervention?

This is exactly what I built and just documented in a new video. 

The solution combines the ElevenLabs API with n8n to watch a Google Drive folder, detect file changes, and automatically update your voice agent's knowledge base in real time.

Here's how it works:
- Google Drive folder triggers → file changes detected
- New documents get uploaded to 11 Labs knowledge store
- Updated documents delete the old version and upload the new one
- Agent configuration patches automatically to include everything
- Content team edits docs once, agents stay current forever

You can run the workflow as frequent as makes sense for the use case. 

The API documentation makes this possible, but it requires understanding the full flow: 

fetch agent config → extract existing documents → upload new ones → patch the entire agent with the updated array.

Once this is running, you stop living in the UI and start thinking about your knowledge base as a system. Your content lives in one place (Google Drive, Notion, DB, whatever), and your agents pull from it automatically.

This is the difference between building pilots and building products at scale.

Check the video in the comments below for the full walkthrough.

Happy Building!

Greenwood Beach Partners

Greenwood Beach Partners is a boutique Chicago-based investment firm specializing in acquisitions, asset management, capital improvement renovations and rehabilitation of Class A/B multifamily housing in select markets across the Central and Southeast United States.

Principal

mfLoan Advisors

mfLoan started as a website and monthly newsletter devoted to information on financing multifamily properties.  The newsletter was published sporadically from 2000 through 2018.  Over time mfLoan has acted as a commercial mortgage broker focusing on multifamily loans and a sponsor of real estate investments.  Now we ask as a consultant to owners of multifamily real estate.  Our expertise is in Agency finance.  We can help you find the right lender/loan for a specific project or establish a financing plan for your portfolio.

President

Pillar Financial, a Division of SunTrust Bank

Along with a team of real estate professionals I provide permanent non-recourse loans to commercial real estate owners.  I focus predominantly on Multifamily loans provided through the Pillar lending platform including Fannie Mae, Freddie Mac, HUD, CMBS and GCREF life company loans.  I work with owners in the Midwest and throughout the country in finding lending solutions that meet their real estate strategy.

Managing Director

Centerline Capital Group

I focus on originating mortgage loans for multifamily assets.  Most of my business in done through agency lenders, Freddie Mac, Fannie Mae and HUD, but I also place loans with other lenders including banks, life insurance companies and CMBS lenders.

Senior Vice President

Johnson Capital

At Johnson Capital’s Midwest Multifamily Lending group we act as consultants to multifamily owners and investors.  Our goal is to show you the financing that is available, assist you in understanding your financing options and help you get your deal done.  

For new purchases or loan refinancing we offer debt placement for permanent, construction, repositioning, and acquisition financing.   We offer you direct financing options from Agency lenders such as Freddie Mac and FHA (HUD) and can show you loan opportunities from numerous lenders including insurance companies, Fannie Mae DUS lenders and banks.  This way you can see what’s available in the whole market and make an informed decision.

We also provide workout or defensive refinance assistance for owners whose property is overleveraged or who cannot meet their debt service obligations.   We will assist you in working with your existing lender in a non-adversarial way to modify you loan.   We maintain relationships with many lenders and can help you talk to the lender and negotiate a solution to your problem.

Director - Midwest Multifamily Lending Group

JPMorgan Chase & Co.

I have been responsible for managing multifamily loan production in the Central Area of the country.  This included 15 lending offices in Florida, Illinois, Texas, Ohio, Minnesota, Wisconsin, Georgia and Colorado.   During my time at WaMu (now JPMorgan Chase) my team made over 3,000 apartment loans ranging from small 6 unit buildings to large 300+ unit complexes.  My lending offices in Chicago, Denver and Minneapolis were the #1 apartment lenders in their respective markets.

Central Area Director- Commercial Real Estate Lending

GMAC Commercial Mortgage

While at GMACCM I focused on originating multifamily properties throughout the country, but with a focus on the Chicago area.  I specialized in Freddie Mac and Fannie Mae loans though I also worked wiht life companies, banks and conduit lenders.

Loan Originator

Freddie Mac

At Freddie Mac, I helped manage the Multifamily Group in the Central Region.  I was responsible for developing Freddie Mac’s lending network in the Central Region and for originating and underwriting loans in a seven-state area throughout the upper Midwest.

Manager Multifamily Production

CNA Insurance

Analyst - Financial Guaranty Analysis

Home Insurance

Personal Lines Underwriter

I have been involved in Multifamily (apartment) lending for over 30 years.  I started as an analyst for a major insurance company and have held loan underwriting and loan origination positions at a variety of organizations from major banks to mortgage bankers and even had a long stint at Freddie Mac's multifamily group when they were in their infancy.  For the last 15 years or so I also have been involved in buying and syndicating apartment investments.  This has given me a wide perspective on the multi-housing finance industry and how to best finance apartment properties.

I am currently looking for new multifamily investments and investors who want to join me on future deals.   I love talking about multifamily finance so feel free to contact me if you want to discuss your portfolio, a specific project or just things in general.

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The Battle

Conner Burton

Adam Klingher

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taplio

The Battle

Conner Burton

Adam Klingher

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Conner Burton's LinkedIn Performance

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