Delphi Data Labs - Cleantech Market Intelligence

● I drive revenue growth through strategic sales, partnerships, and market expansion, while leading initiatives to enhance ROI and championing our brand in the cleantech and data analytics sectors.
● Delphi Data follows the mission: "We are the cartographers of the energy transition. We make the green hydrogen market transparent."

Chief Revenue Officer (CRO)

Web3CX

● WE BUIDL WEB 3 CUSTOMER EXPERIENCE SOLUTIONS - Boost your project by reducing barriers and frictions for your customers
● As a consultant for customer experience in web3 companies, I help businesses improve the overall experience to gain and keep their customers
● I take the time to understand each company's unique needs and goals and then provide expert guidance on optimising their customer experience in the web3 ecosystem
● I handle the sales and conceptual aspects of the projects, while my partner Dominik Kuhn focuses on the implementation
● Among our past and current clients are Bitpanda, Tatum, Blockpit, Veli, ArtsyApes, Jägermeister, Accointing by Glassnode and many more

Web3 Customer Experience Consultant

Bitpanda

● Spearheaded and oversaw the challenges in Bitpanda’s customer support operations with a team of 130 people while being a direct report to the CFO.
● Establish OKRs, guidelines and quality assurance to establish a solid and positive customer relationship.
● Identify the strength and weaknesses of current processes with an AI analytic tool and implement solutions with cross-department stakeholders. 
● Lead and encourage the workforce to reach a high outgoing capacity during the last crypto hype in 2021 while assuring regulatory requirements such as AML5D and internal quality standards.

Global Director, Customer Support , Community Management and Customer Success

● Shaping and delivering Bitpanda's customer service propositions for all asset classes (crypto, commodities, stocks etc.) as a direct report to the CPO to drive the department's overall performance, including people management, performance management and talent sourcing with a focus on priorities, productivity and constant improvements.
● Customer support automation by chatbots, SLAs, round robin, skill-based routing and triggers in Zendesk.
● Roll out Bitpanda's VIP customer programme "Bitpanda Plus" to ensure retention and proper user segmentation.

Global Head of Support, Community Management and Customer Success

● Process management of customer support operations, providing Helpdesk articles for troubleshooting and moderating a community with the overall goal to ensure customer satisfaction by quick reply times.
● Reported to the CEOs

Customer Support

Telefonica

● Development of a prototype for a cryptocurrency trading frontend in the Fidor Bank account by an API of the Kraken exchange.
● The Fidor Bank is the first bank to cooperate with a crypto exchange. The bank focuses on building a community around its product and services.
● Telefónica is the biggest Spanish telecommunication provider.

Quality Assurance Specialist

clemi1's keyshop on epvp.de

● Online key shop for computer games and virtual items on elitepvpers.com. 
● In-time stock management, customer support via email and social media, payment processing by Paysafecard, bank wire and cryptocurrencies.
● Generating virtual items by an automated farming process with AutoIt3.

Founder

delphidata.com | Follow me for content to help you navigate the Green Hydrogen Market with ease 🛳️ 🟢

The hydrogen industry is growing fast, and it's hard to keep up.

I'm here to help you understand the future of hydrogen.

As the Chief Revenue Officer at Delphi Data Labs - a cloud-based market intelligence solution tailored for the green hydrogen market, my objective is:

To help you become a successful player in the growing hydrogen market by providing full access to high-quality insights on industry analysis, benchmarking, and global market trends.

At Delphi Data Labs, we use market intelligence to help:

➊ Top management and marketing departments obtain real-time data analytics to make informed strategic decisions.
➋ Industrial technology corporates identify partnerships aligned with their strategic objectives.
➌ VCs and banks evaluate the growth potential, investment viability, and risk assessment of hydrogen projects.

P.S. We've just released our 2024 market review on "Hydrogen and other derivatives". It offers detailed insights to help you with strategic decisions and stay updated

Get it for FREE in my Featured section below ⬇️.

For anything else, feel free to contact me in the Messages, or email me at clemens.behrend@delphidata.com, and I will get back to you

Clemens Behrend

Africa Blockchain Festival

Social Media and Community 

Dexodus

Community and Social Media Lead

Astut Community Management Agency

A leading community management agency providing community focused services to help grow and build your brand.

SaitaChain

Developed and executed campaigns to push SaitaChain in Africa 🌍

Africa Ambassador 

Metahero

1. Developed a discord server for the community.
2. Managed and moderated the Telegram community.
3. Managed the social media accounts included Twitter, Facebook, Instagram and Twitter.

Assistant Community Manager

Binance

1. Organised and facilitated engaging events and contents for Binance Academy social media.
2. Produced regular analysis and reports.
3. Developed social media campaigns for Binance Academy.
4. Crossed a milestone of 500k followers on Binance Academy Twitter.

Binance Academy Operations Specialist 

The Dàkkádá Web3 Community

Dakkada Web3 Community is a Web3 community aimed at driving sustainable knowledge about Web3 in Nigeria and Africa.

Co-Founder

Blockwiz

1. Managed over 20 projects like BEDU, WheelCoin, MetaGaia, PariFi, e.t.c.
2. Created engaging campaigns and daily contents.
3. Shared monthly report metrics to ascertain growth 📈

Community Manager

CinchBlock

Oversee operational activities at every level of the agency like hiring and training freelancers.

Operations Manager

DevIncept

Campus Ambassador

I help Crypto and Web3 projects grow or expand in Africa 🌍 | Community and Social Media Manager | Ex: Binance

Victor Denise Idongesit is a dedicated Community and Social Media Manager with over four years of experience, specializing in the Web3 and crypto ecosystem. She currently serves as the Social Media and Operations Lead at Africa Blockchain Festival, where she drives engagement and visibility for one of Africa’s leading blockchain events.

Denise holds a Bachelor’s degree in Computer Science from the University of Uyo, Nigeria and is actively building a career in Artificial Intelligence, combining her technical foundation with expertise in digital communities.

She has a proven track record of designing and executing impactful community strategies across platforms such as Discord, Telegram, and Twitter. At Dexodus Finance, Denise led influencer marketing and social media initiatives, organizing meetups and events to strengthen community involvement. At Binance Academy, she focused on content creation, campaign analysis, and scaling social media presence. At Blockwiz, she spearheaded community campaigns and managed Discord and Telegram channels to foster growth and engagement.

Denise’s experience spans influencer marketing, event organization, content creation, data analysis, and digital strategy. With strong communication skills and a passion for emerging Web3 and AI technologies, she continues to build and nurture communities that thrive on innovation, collaboration, and long-term growth.

Victor Denise Idongesit

We did it. 🙌🏾 Africa Blockchain Festival was a success! 🇷🇼

Standing at the Kigali Convention Centre this past weekend, seeing over 2,000+ global attendees, creators, founders, regulators, and innovators under one roof,

it hit me: we built this.

As the Community & Social Media Lead, my goal was simple, to turn an idea into a movement.

Over the past months, I:

• Built a thriving online community around ABF across Telegram, X, LinkedIn and Instagram

•Crafted and led digital strategy from content tone and speaker announcements to daily engagement campaigns

• Coordinated local community partnerships, and online activations to bring #ABF2025 to life

• Helped grow the ABF audience from zero to thousands across Africa and beyond

The result?

A pan-African celebration of blockchain, AI, and creativity that united minds and inspired futures.

To the entire team, partners, speakers, and community that made this vision real, thank you. 💛

This is what Africa’s Blockchain + AI Renaissance looks like.

Africa Blockchain Festival 2026 will be bigger and better!

Web3 Community and Social Media | Ex: Binance Academy | Open to new opportunities.

Africa Blockchain Festival ✅

Up next: Devconnect Argentina! 🇦🇷

From Nov 14–24,

I’ll be in Buenos Aires, Argentina connecting with developers, founders, and communities shaping the next phase of Web3 innovation.

It’s exciting to see how different regions interpret and implement blockchain, and I can’t wait to bring Africa’s story to the conversation.

If you’re attending, happy to connect, schedule 1:1 meetings and collaborate!

See you soon!

taplio

The Battle

Clemens Behrend

Victor Denise Idongesit

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taplio

The Battle

Clemens Behrend

Victor Denise Idongesit

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Victor Denise Idongesit's LinkedIn Performance

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Performance ScoreVictor Denise Idongesit's LinkedIn Performance