Delphi Data Labs - Cleantech Market Intelligence

● I drive revenue growth through strategic sales, partnerships, and market expansion, while leading initiatives to enhance ROI and championing our brand in the cleantech and data analytics sectors.
● Delphi Data follows the mission: "We are the cartographers of the energy transition. We make the green hydrogen market transparent."

Chief Revenue Officer (CRO)

Web3CX

● WE BUIDL WEB 3 CUSTOMER EXPERIENCE SOLUTIONS - Boost your project by reducing barriers and frictions for your customers
● As a consultant for customer experience in web3 companies, I help businesses improve the overall experience to gain and keep their customers
● I take the time to understand each company's unique needs and goals and then provide expert guidance on optimising their customer experience in the web3 ecosystem
● I handle the sales and conceptual aspects of the projects, while my partner Dominik Kuhn focuses on the implementation
● Among our past and current clients are Bitpanda, Tatum, Blockpit, Veli, ArtsyApes, Jägermeister, Accointing by Glassnode and many more

Web3 Customer Experience Consultant

Bitpanda

● Spearheaded and oversaw the challenges in Bitpanda’s customer support operations with a team of 130 people while being a direct report to the CFO.
● Establish OKRs, guidelines and quality assurance to establish a solid and positive customer relationship.
● Identify the strength and weaknesses of current processes with an AI analytic tool and implement solutions with cross-department stakeholders. 
● Lead and encourage the workforce to reach a high outgoing capacity during the last crypto hype in 2021 while assuring regulatory requirements such as AML5D and internal quality standards.

Global Director, Customer Support , Community Management and Customer Success

● Shaping and delivering Bitpanda's customer service propositions for all asset classes (crypto, commodities, stocks etc.) as a direct report to the CPO to drive the department's overall performance, including people management, performance management and talent sourcing with a focus on priorities, productivity and constant improvements.
● Customer support automation by chatbots, SLAs, round robin, skill-based routing and triggers in Zendesk.
● Roll out Bitpanda's VIP customer programme "Bitpanda Plus" to ensure retention and proper user segmentation.

Global Head of Support, Community Management and Customer Success

● Process management of customer support operations, providing Helpdesk articles for troubleshooting and moderating a community with the overall goal to ensure customer satisfaction by quick reply times.
● Reported to the CEOs

Customer Support

Telefonica

● Development of a prototype for a cryptocurrency trading frontend in the Fidor Bank account by an API of the Kraken exchange.
● The Fidor Bank is the first bank to cooperate with a crypto exchange. The bank focuses on building a community around its product and services.
● Telefónica is the biggest Spanish telecommunication provider.

Quality Assurance Specialist

clemi1's keyshop on epvp.de

● Online key shop for computer games and virtual items on elitepvpers.com. 
● In-time stock management, customer support via email and social media, payment processing by Paysafecard, bank wire and cryptocurrencies.
● Generating virtual items by an automated farming process with AutoIt3.

Founder

delphidata.com | Follow me for content to help you navigate the Green Hydrogen Market with ease 🛳️ 🟢

The hydrogen industry is growing fast, and it's hard to keep up.

I'm here to help you understand the future of hydrogen.

As the Chief Revenue Officer at Delphi Data Labs - a cloud-based market intelligence solution tailored for the green hydrogen market, my objective is:

To help you become a successful player in the growing hydrogen market by providing full access to high-quality insights on industry analysis, benchmarking, and global market trends.

At Delphi Data Labs, we use market intelligence to help:

➊ Top management and marketing departments obtain real-time data analytics to make informed strategic decisions.
➋ Industrial technology corporates identify partnerships aligned with their strategic objectives.
➌ VCs and banks evaluate the growth potential, investment viability, and risk assessment of hydrogen projects.

P.S. We've just released our 2024 market review on "Hydrogen and other derivatives". It offers detailed insights to help you with strategic decisions and stay updated

Get it for FREE in my Featured section below ⬇️.

For anything else, feel free to contact me in the Messages, or email me at clemens.behrend@delphidata.com, and I will get back to you

Clemens Behrend

Chris Lai Jieli

Coindegens

Blending AI and Crypto Trends Into Generative AI Stories🍿.

🎯 Personal AI Projects:
https://shorturl.at/SGqhq

AI Today, Crypto Tomorrow

BitDATA Exchange - Buy Crypto with SGD

- Digital Assets
- Fintech
- OTC, Payment Gateway

BitEx’s mission is to provide a safe and regulated access into the crypto world for enterprises, retail investors and crypto-enthusiasts. We are granted an exemption from holding a license under the Payment Services Act ("PS Act") for providing digital payment token service by The Monetary Authority of Singapore (MAS)

Growth Manager | BD

Antalpha

Risk Management First
Antalpha is a fintech company founded in June 2021. It is a leading lending desk for Institutional Bitcoin Mining Operations. Headquartered in Singapore, Antalpha was incubated by Bitmain to offer technology services for the Bitcoin Ecosystem.

Business Development Manager

Country Garden Group

Fortune Global 500 Developer, Top 3 in China.
https://www.forestcitycgpv.com/about-forest-city/forest-city

Country Garden Pacificview Sdn Bhd (CGPV) is the master developer of Forest City, Southeast Asia’s largest mixed-use green development at Iskandar. CGPV is a joint venture between Country Garden and the Sultant of Johor.

Over the past 20 years, Country Garden has been a practitioner in China's urbanization, bringing modernization to landscape and improving the quality of people's lives. Besides Mainland China, Country Garden has also been actively expanding overseas markets since 2012, including Malaysia, Australia, Indonesia, India, Thailand, Myanmar, Laos, Russia, Vietnam, Britain, US and other countries.

Senior Sales & Business Development Consultant (APAC)

Dennis Wee Realty

Associate Sales Director

Crypto & AI | Gen AI Specialist | AI Consulting | AI Automation Architect |  Business Development 

🎯 AI Projects: https://shorturl.at/SGqhq
🔗 Portfolio: https://linktr.ee/jlchris
💼 Tech Stack: https://buff.ly/4d3vIop 

📖 The future scalability of AI agents will be a total game-changer. Imagine having hundreds to infinite AI agents autonomously scaling & managing your business—from sales & marketing to customer service, research & beyond. Literally any business today can be replicated with AI, I believe that setting yourself & your business apart grows more challenging each day & requires foresight & a commitment to building your community & learning to scale with AI to stay ahead. 

🤖 To prepare for the AI-Era, I am focused on mastering fully AI-powered, autonomous, & scalable systems. I believe the most valuable employees of the next Gen AI workforce should have diverse skills as AI allows us to perform multiple tasks that were previously beyond our reach. This includes advanced skills in prompt engineering, technical expertise to automate, manage, & design AI agents, build apps, & the ability to communicate data analysis to stakeholders. I am committed to achieving this vision

My efforts center on generative AI, data science, & machine learning, combined with the creation of customizable, full stack AI-driven automation, including next-gen AI marketing, voice automation, & operational solutions using low-code platforms like Make.com+Airtable, Microsoft Power Platform, & Copilot Studio. 

These solutions integrate with over 2000 apps, like Airtable, Notion, Runway, Midjourney, etc, aimed at helping startups & SMEs save costs & scale operational efficiency. I'm expanding Azure Cloud Computing and Machine Learning skills to empower full stack AI solutions for enterprises

🏆 Multiple Award-Winning Top Sales: In real estate channel development (APAC) at a Fortune Global 500 developer
🌐 Crypto and AI Community: Over 8,200 LinkedIn connections focused on Founders and CEOs

🗝️ Business Development: Microsoft Power Platform Administrator, HubSpot CRM, Airtable CRM
📈 AI Consulting & Automation Solutions: (Make.com + Airtable), Microsoft Azure & Power Platform, Copilot Studio, Voice Agents)
🤖 AI, Cloud Computing & Machine Learning: Azure AI Services, Natural Language Processing, Computer Vision
📱 Programming: Python, Web Scraping, JSON, REST API
🎨 Generative AI Specialist: LLMs, Midjourney, Runway, Minimax, Klink, HeyGen, Suno, Eleven Labs
📌 Project Management:  Scrum Master (PSM1)
📉 Data Analysis & Visualization: Power BI, Excel

Crypto Trends | Investment | Trading | Content & Community Growth Specialist

Ready to dive into the wild world of crypto where price predictions become reality with a twist of entertainment, viral content and trending memes?

~ Join the Crypto Community👨‍👩‍👦 for free alpha and updates: https://linktr.ee/coindegens 

Our mission is to establish a Web3 community and simplify the cryptocurrency investing and trading process for both newcomers and natives to the Web3 space. We plan to achieve this by delivering educational insights, fundamental analyses, and trading strategies, along with the most viral, trending, and entertaining content.

Disclaimer: Sharing my 100% Personal Thoughts, Not Financial Advice

taplio

The Battle

Clemens Behrend

Chris Lai Jieli

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?