Delphi Data Labs - Cleantech Market Intelligence

● I drive revenue growth through strategic sales, partnerships, and market expansion, while leading initiatives to enhance ROI and championing our brand in the cleantech and data analytics sectors.
● Delphi Data follows the mission: "We are the cartographers of the energy transition. We make the green hydrogen market transparent."

Chief Revenue Officer (CRO)

Web3CX

● WE BUIDL WEB 3 CUSTOMER EXPERIENCE SOLUTIONS - Boost your project by reducing barriers and frictions for your customers
● As a consultant for customer experience in web3 companies, I help businesses improve the overall experience to gain and keep their customers
● I take the time to understand each company's unique needs and goals and then provide expert guidance on optimising their customer experience in the web3 ecosystem
● I handle the sales and conceptual aspects of the projects, while my partner Dominik Kuhn focuses on the implementation
● Among our past and current clients are Bitpanda, Tatum, Blockpit, Veli, ArtsyApes, Jägermeister, Accointing by Glassnode and many more

Web3 Customer Experience Consultant

Bitpanda

● Spearheaded and oversaw the challenges in Bitpanda’s customer support operations with a team of 130 people while being a direct report to the CFO.
● Establish OKRs, guidelines and quality assurance to establish a solid and positive customer relationship.
● Identify the strength and weaknesses of current processes with an AI analytic tool and implement solutions with cross-department stakeholders. 
● Lead and encourage the workforce to reach a high outgoing capacity during the last crypto hype in 2021 while assuring regulatory requirements such as AML5D and internal quality standards.

Global Director, Customer Support , Community Management and Customer Success

● Shaping and delivering Bitpanda's customer service propositions for all asset classes (crypto, commodities, stocks etc.) as a direct report to the CPO to drive the department's overall performance, including people management, performance management and talent sourcing with a focus on priorities, productivity and constant improvements.
● Customer support automation by chatbots, SLAs, round robin, skill-based routing and triggers in Zendesk.
● Roll out Bitpanda's VIP customer programme "Bitpanda Plus" to ensure retention and proper user segmentation.

Global Head of Support, Community Management and Customer Success

● Process management of customer support operations, providing Helpdesk articles for troubleshooting and moderating a community with the overall goal to ensure customer satisfaction by quick reply times.
● Reported to the CEOs

Customer Support

Telefonica

● Development of a prototype for a cryptocurrency trading frontend in the Fidor Bank account by an API of the Kraken exchange.
● The Fidor Bank is the first bank to cooperate with a crypto exchange. The bank focuses on building a community around its product and services.
● Telefónica is the biggest Spanish telecommunication provider.

Quality Assurance Specialist

clemi1's keyshop on epvp.de

● Online key shop for computer games and virtual items on elitepvpers.com. 
● In-time stock management, customer support via email and social media, payment processing by Paysafecard, bank wire and cryptocurrencies.
● Generating virtual items by an automated farming process with AutoIt3.

Founder

delphidata.com | Follow me for content to help you navigate the Green Hydrogen Market with ease 🛳️ 🟢

The hydrogen industry is growing fast, and it's hard to keep up.

I'm here to help you understand the future of hydrogen.

As the Chief Revenue Officer at Delphi Data Labs - a cloud-based market intelligence solution tailored for the green hydrogen market, my objective is:

To help you become a successful player in the growing hydrogen market by providing full access to high-quality insights on industry analysis, benchmarking, and global market trends.

At Delphi Data Labs, we use market intelligence to help:

➊ Top management and marketing departments obtain real-time data analytics to make informed strategic decisions.
➋ Industrial technology corporates identify partnerships aligned with their strategic objectives.
➌ VCs and banks evaluate the growth potential, investment viability, and risk assessment of hydrogen projects.

P.S. We've just released our 2024 market review on "Hydrogen and other derivatives". It offers detailed insights to help you with strategic decisions and stay updated

Get it for FREE in my Featured section below ⬇️.

For anything else, feel free to contact me in the Messages, or email me at clemens.behrend@delphidata.com, and I will get back to you

Clemens Behrend

Pinspire Media

- Developed and executed data-driven content strategies to boost brand visibility and engagement.
- Created content and fostered audience interactions across LinkedIn, Instagram, TikTok, and more.
- Increased followers, profile views, and post impressions while converting engagement into leads.
- Monitored KPIs, optimized strategies, and delivered measurable results from month one.
- Strengthened brand credibility, executed engagement campaigns, and maintained online presence.
- Worked with 10+ Clients on social media marketing. Testimonials on LinkedIn profile

Social Media Director

Seamless.AI

- Generated revenue through organic LinkedIn strategies, optimizing content for lead generation.
- Built and scaled personal brands on TikTok, driving engagement, follower growth, and views.
- Created high-performing Reels, consistently reaching and engaging large audiences.
- Managed a team of interns, video editors, and designers to execute cohesive social media campaigns.
- Generated $85,000 in 90 Days through social media marketing efforts on LinkedIn. Created and grew CEO's TikTok account to over 25,000 Followers and over 5 Million views. Consistently reached over 500,000 accounts monthly on Instagram, largely through short form content and reels.

Muscle & Strength

- Oversaw and scaled Instagram and YouTube accounts, driving audience engagement and brand visibility.
- Launched and grew a TikTok presence, generating rapid follower growth and millions of views.
- Developed and implemented social media strategies across Instagram, YouTube, TikTok, and more.
- Collaborated with influencers and affiliate brands to enhance reach and engagement.
-  Managed content calendars via Sprout Social, monitored KPIs, and optimized strategies for growth.
- Managed an Instagram account with over 40,000 followers and Youtube account with over 1 Million followers. Launched TikTok from scratch and generated 70,000 Followers and 8 Million Views in the first 4 months. Worked with top CPG companies through affiliate marketing: Bang, Alani Nu, Celsius, Magnum Nutraceuticals, Mammoth Supplements, MAN Sports, MHP (Maximum Human Performance), Muscle Gauge Nutrition, MuscleMeds, MusclePharm, BPI Sports, GAT Sport, ProSupps, Cellucor, Nutrex Research, Optimum Nutrition, Quest Nutrition, Gaspari Nutrition + More

Social Media Manager

Premier Distribution

- Managed and grew the brand’s presence across all major social media platforms
- Increased engagement and brand awareness across all platforms 
- Collaborated with 30+ influencers and supplement to drive conversions.
- Launched successful email campaigns with high open rates using Constant Contact
- Developed and executed content strategies to promote brands, fostering long-term partnerships.
- Affiliate marketing for 30+ highly successful CPG supplement companies: Optimum Nutrition, MusclePharm, Cellucor, BSN, GNC, Dymatize Nutrition, Jym Supplement Science, Legion Athletics, BPI Sports, Vital Proteins, Quest Nutrition, MuscleTech, Kaged Muscle, Redcon1, MHP, Cytosport (Muscle Milk), Isopure, Ghost Lifestyle, Evlution Nutrition, Animal Pak, RSP Nutrition, ProSupps, Magnum Nutraceuticals, PEScience, Mammoth Supplements, MAN Sports, Primeval Labs, Met-Rx, Nature’s Best, Allmax Nutrition.

Digital Marketing Director

FITTEAM GLOBAL

- Grew LinkedIn following and built a strong personal and company brand presence.
- Oversaw and managed the entire social media presence for CEO and company across all platforms.
- Produced and edited podcasts, handling all aspects of recording, editing, and post-production 
- Developed comprehensive content calendars, boosting engagement and fostering audience interaction 
- Increased CEO's LinkedIn following by 400,000 Followers in 1 year. Produced "Fitteam Show" podcast in full including recording, editing & post production.

FITTEAM Ballpark of the Palm Beaches

- Designed compelling digital and print assets featured across  ESPN, public transit, and newspapers.
- Developed digital ads and campaigns that resulted in record sales and the largest stadium sellout 
- Created targeted social media campaigns and ads that contributed to substantial sales growth 
-  Worked closely with professional teams and MLB staff to create impactful marketing initiatives.
- Worked directly with professional staff from the Houston Astros & Washington Nationals. Content was featured across Major League Baseball, ESPN, Palm Beach Transit and local bars & restaurants.

East West Physicians

- Drove significant increases in leads, sales, digital following, and overall engagement
- Managed and optimized the company’s social media presence across all major platforms 
- Designed print and digital marketing materials including brochures, newsletters, and promotions
- Developed and executed highly successful digital marketing campaigns on Mailchimp,
-  Managed the entire marketing presence for the physicians office. I was the sole digital marketer, so in this initial position I really challenged myself to learn everything I could and establish a broad yet highly professional skill-set.

Turn Your Social Media Presence Into A Client-Generating Machine. Agency Owner | 1.5M Post Impressions | LinkedIn Top Voice

With 10 years of experience in social media marketing, digital marketing, growth marketing, and content creation, I specialize in building personal brands at scale. My expertise lies in leveraging organic social media, community management, and content creation to drive brand visibility, engagement, and lead generation. 

I craft data-driven strategies that foster authentic connections, increase followers, and enhance brand awareness. I help businesses grow by optimizing their social media presence and developing content that resonates with audiences, turning their digital presence into a powerful tool for long-term success.

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