Delphi Data Labs - Cleantech Market Intelligence

● I drive revenue growth through strategic sales, partnerships, and market expansion, while leading initiatives to enhance ROI and championing our brand in the cleantech and data analytics sectors.
● Delphi Data follows the mission: "We are the cartographers of the energy transition. We make the green hydrogen market transparent."

Chief Revenue Officer (CRO)

Web3CX

● WE BUIDL WEB 3 CUSTOMER EXPERIENCE SOLUTIONS - Boost your project by reducing barriers and frictions for your customers
● As a consultant for customer experience in web3 companies, I help businesses improve the overall experience to gain and keep their customers
● I take the time to understand each company's unique needs and goals and then provide expert guidance on optimising their customer experience in the web3 ecosystem
● I handle the sales and conceptual aspects of the projects, while my partner Dominik Kuhn focuses on the implementation
● Among our past and current clients are Bitpanda, Tatum, Blockpit, Veli, ArtsyApes, Jägermeister, Accointing by Glassnode and many more

Web3 Customer Experience Consultant

Bitpanda

● Spearheaded and oversaw the challenges in Bitpanda’s customer support operations with a team of 130 people while being a direct report to the CFO.
● Establish OKRs, guidelines and quality assurance to establish a solid and positive customer relationship.
● Identify the strength and weaknesses of current processes with an AI analytic tool and implement solutions with cross-department stakeholders. 
● Lead and encourage the workforce to reach a high outgoing capacity during the last crypto hype in 2021 while assuring regulatory requirements such as AML5D and internal quality standards.

Global Director, Customer Support , Community Management and Customer Success

● Shaping and delivering Bitpanda's customer service propositions for all asset classes (crypto, commodities, stocks etc.) as a direct report to the CPO to drive the department's overall performance, including people management, performance management and talent sourcing with a focus on priorities, productivity and constant improvements.
● Customer support automation by chatbots, SLAs, round robin, skill-based routing and triggers in Zendesk.
● Roll out Bitpanda's VIP customer programme "Bitpanda Plus" to ensure retention and proper user segmentation.

Global Head of Support, Community Management and Customer Success

● Process management of customer support operations, providing Helpdesk articles for troubleshooting and moderating a community with the overall goal to ensure customer satisfaction by quick reply times.
● Reported to the CEOs

Customer Support

Telefonica

● Development of a prototype for a cryptocurrency trading frontend in the Fidor Bank account by an API of the Kraken exchange.
● The Fidor Bank is the first bank to cooperate with a crypto exchange. The bank focuses on building a community around its product and services.
● Telefónica is the biggest Spanish telecommunication provider.

Quality Assurance Specialist

clemi1's keyshop on epvp.de

● Online key shop for computer games and virtual items on elitepvpers.com. 
● In-time stock management, customer support via email and social media, payment processing by Paysafecard, bank wire and cryptocurrencies.
● Generating virtual items by an automated farming process with AutoIt3.

Founder

delphidata.com | Follow me for content to help you navigate the Green Hydrogen Market with ease 🛳️ 🟢

The hydrogen industry is growing fast, and it's hard to keep up.

I'm here to help you understand the future of hydrogen.

As the Chief Revenue Officer at Delphi Data Labs - a cloud-based market intelligence solution tailored for the green hydrogen market, my objective is:

To help you become a successful player in the growing hydrogen market by providing full access to high-quality insights on industry analysis, benchmarking, and global market trends.

At Delphi Data Labs, we use market intelligence to help:

➊ Top management and marketing departments obtain real-time data analytics to make informed strategic decisions.
➋ Industrial technology corporates identify partnerships aligned with their strategic objectives.
➌ VCs and banks evaluate the growth potential, investment viability, and risk assessment of hydrogen projects.

P.S. We've just released our 2024 market review on "Hydrogen and other derivatives". It offers detailed insights to help you with strategic decisions and stay updated

Get it for FREE in my Featured section below ⬇️.

For anything else, feel free to contact me in the Messages, or email me at clemens.behrend@delphidata.com, and I will get back to you

Clemens Behrend

Adrian Pape

Autaqy

Crypto Analyst

Milk Road

- Crypto Analysis & Reports (Deep Dives) for 300k+ Subscribers
- Community Management 
- Podcasts & Live Events

Capco

Digital Assets & DLT Consultant

Blockchain Founders Group (BFG)

Building my own Social Media Crypto Brand.
You will get the latest and most important crypto news from me.

Influencer by DNA

Co-Founder at Blockchain Founders Group Superstars Program - Cohort 2

BFG Superstars - S2 Cohort

xalution group GmbH

Business Consultant

DeFi Strategist & Research Analyst - Autaqy | AI & Crypto

I didn’t come to crypto for the gains.
What fascinated me from the very beginning was the idea of money without intermediaries. A system anyone could use which is open, decentralized, and fair.

But like most newcomers, I got swept up in the hype.
I invested in vaporware projects, held bags of tokens that went to zero, and learned the hard way that “number go up” isn’t a strategy.

My aha moment came when I realized something simple: Quality projects with real fundamentals, strong adoption curves, and sustainable tokenomics are the only niche that consistently makes sense. Hype fades. Fundamentals last.

That realization shaped my philosophy:
• Invest in quality first, avoid noise.
• Be active when it matters most, because the market rewards those who secure gains, not those who round-trip them.
• Use rules and data, not emotions, to decide when to enter and when to exit.

Over the past 5+ years, I’ve gone deep into token analysis, DeFi strategies, and on-chain signals. I’ve built a repeatable system that helps me — and now my readers — trade smarter, avoid bagholding, and actually compound capital across cycles.

Without a framework, most investors lose.

👉 That’s why I write Adrian’s DeFi Alpha Newsletter — fundamentally driven, no fluff, and always actionable.
👉 Join me here → https://adriandefi.substack.com/

taplio

The Battle

Clemens Behrend

Adrian Pape

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